# Klara, iPlum, Artera vs Solutionreach Comparison

| | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 4.8 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 112 | 203 | 88 | 169 | 
| **Largest Market Segment** | Small-Business (75.7% of reviews) | Small-Business (96.4% of reviews) | Mid-Market (67.1% of reviews) | Small-Business (88.0% of reviews) | 
| **Entry Level Price** | No pricing available | $8.99 | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Klara

Pros:
- Communication (23 reviews)
- Ease of Use (20 reviews)

Cons:
- Limited Features (6 reviews)
- Communication Issues (5 reviews)

### iPlum

Pros:
- Ease of Use (104 reviews)
- HIPAA Compliance (52 reviews)

Cons:
- Texting Issues (28 reviews)
- Call Issues (25 reviews)

### Artera

Pros:
- Communication (8 reviews)
- Ease of Use (8 reviews)

Cons:
- Messaging Issues (6 reviews)
- Limited Features (3 reviews)

### Solutionreach

Pros:
- Appointment Scheduling (1 reviews)
- Client Management (1 reviews)

Cons:
- Frequent Updates (1 reviews)
- Inconvenience (1 reviews)

---
## Ratings Comparison
| Rating | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
  | **Meets Requirements** | 9.2 (85 reviews) | 9.2 (186 reviews) | 9.7 (74 reviews) | 8.7 (152 reviews) | 
  | **Ease of Use** | 9.2 (87 reviews) | 8.7 (188 reviews) | 9.8 (74 reviews) | 8.7 (152 reviews) | 
  | **Ease of Setup** | 9.3 (58 reviews) | 7.9 (179 reviews) | 9.1 (29 reviews) | 8.2 (91 reviews) | 
  | **Ease of Admin** | 9.5 (34 reviews) | 8.6 (46 reviews) | 9.5 (28 reviews) | 8.6 (94 reviews) | 
  | **Quality of Support** | 9.0 (79 reviews) | 8.4 (152 reviews) | 9.7 (68 reviews) | 8.4 (150 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (33 reviews) | 8.2 (47 reviews) | 9.9 (27 reviews) | 8.4 (93 reviews) | 
  | **Product Direction (% positive)** | 9.0 (83 reviews) | 8.6 (187 reviews) | 9.4 (73 reviews) | 8.5 (143 reviews) | 

---
## Pricing

### Klara

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### iPlum

#### Entry-Level Pricing

Plan: Standard

Price: $8.99

Description: For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.

Key Features:
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail

[Browse all 2 editions](https://www.g2.com/products/iplum/pricing)

#### Free Trial

No

### Artera

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Solutionreach

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Klara** | N/A | N/A |
| **iPlum** | N/A | N/A |
| **Artera** | 8.3/10 | 6 |
| **Solutionreach** | 8.6/10 | 12 |

#### Information Flow

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Patient Case Management** | Not enough data | Not enough data | Feature Not Available | Feature Not Available | 
| **Referrals Management** | Not enough data | Not enough data | Not enough data | Feature Not Available | 
| **Records Management** | Not enough data | Not enough data | Not enough data | Feature Not Available | 

#### Patient Experience

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Dashboards & Reporting** | Not enough data | Not enough data | Not enough data | 8.2 (11 reviews) | 
| **Team Management** | Not enough data | Not enough data | Not enough data | 8.7 (9 reviews) | 
| **Secure Communications** | Not enough data | Not enough data | 8.3 (5 reviews) | 9.2 (12 reviews) | 
| **Patient Experience Management** | Not enough data | Not enough data | Not enough data | 8.3 (10 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Klara** | 9.4/10 | 59 |
| **iPlum** | 9.0/10 | 126 |
| **Artera** | 9.8/10 | 53 |
| **Solutionreach** | 9.0/10 | 13 |

#### Platform

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 9.4 (55 reviews) | 9.3 (119 reviews) | 9.6 (44 reviews) | 8.8 (12 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | 9.5 (55 reviews) | 9.2 (123 reviews) | 9.8 (45 reviews) | 8.8 (13 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Feature Not Available | 8.5 (111 reviews) | 9.8 (35 reviews) | 9.4 (9 reviews) | 
| **Clinical Communication - HIPAA Compliance** | 9.3 (54 reviews) | 9.1 (113 reviews) | 9.8 (38 reviews) | 8.9 (9 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.5 (55 reviews) | 9.3 (121 reviews) | 9.8 (45 reviews) | 8.6 (11 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.4 (52 reviews) | 9.0 (115 reviews) | 9.8 (43 reviews) | 8.8 (11 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | 9.4 (52 reviews) | 9.0 (111 reviews) | Not enough data | 9.7 (10 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.3 (55 reviews) | 8.9 (114 reviews) | 9.8 (41 reviews) | 9.3 (10 reviews) | 

### Patient Case Management

| Product | Score | Reviews |
|---|---|---|
| **Klara** | N/A | N/A |
| **iPlum** | N/A | N/A |
| **Artera** | N/A | N/A |
| **Solutionreach** | N/A | N/A |

#### Data Collection

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Patient Data Aggregation - Patient Case Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Patient Data Management - Patient Case Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Utilization Management - Patient Case Management** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Healthcare Analytics

| Product | Score | Reviews |
|---|---|---|
| **Klara** | N/A | N/A |
| **iPlum** | N/A | N/A |
| **Artera** | N/A | N/A |
| **Solutionreach** | N/A | N/A |

#### Data Management

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Data Warehouse** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Capture** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Integration with Wearable Devices** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Security and Privacy Controls** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Querying** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Analytic Tools - Healthcare Analytics

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Data Visualization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cost Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Patient Risk Scoring** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Processing (NLP)** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Patient Intake

| Product | Score | Reviews |
|---|---|---|
| **Klara** | 9.2/10 | 25 |
| **iPlum** | N/A | N/A |
| **Artera** | N/A | N/A |
| **Solutionreach** | 7.6/10 | 17 |

#### Patient Convenience 

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Tablets and Kiosks** | 9.3 (25 reviews) | Not enough data | Not enough data | Feature Not Available | 
| **Payment Collection** | 9.1 (24 reviews) | Not enough data | Not enough data | 6.5 (9 reviews) | 
| **Form Workflow** | 9.6 (23 reviews) | Not enough data | Not enough data | Feature Not Available | 
| **Patient Check-in** | 9.6 (23 reviews) | Not enough data | Not enough data | 7.8 (12 reviews) | 
| **Mobile Patient Intake** | 9.7 (23 reviews) | Not enough data | Not enough data | 8.1 (12 reviews) | 

#### Administration 

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Patient Data Transfer** | 9.3 (23 reviews) | Not enough data | Not enough data | 6.9 (12 reviews) | 
| **HIPAA Compliance** | 9.4 (24 reviews) | Not enough data | Not enough data | 8.1 (16 reviews) | 
| **Insurance Credentialing** | 8.6 (23 reviews) | Not enough data | Not enough data | Feature Not Available | 
| **ID Verification** | 8.6 (23 reviews) | Not enough data | Not enough data | Feature Not Available | 
| **Appointment Scheduler Integration** | 8.7 (22 reviews) | Not enough data | Not enough data | 8.2 (12 reviews) | 
| **E-Signature** | 9.0 (22 reviews) | Not enough data | Not enough data | Feature Not Available | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Klara** | 8.9/10 | 75 |
| **iPlum** | N/A | N/A |
| **Artera** | 9.6/10 | 67 |
| **Solutionreach** | 8.3/10 | 34 |

#### Patient-Centered Functions

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Online Presence Management** | 9.1 (63 reviews) | Not enough data | 9.5 (29 reviews) | 8.0 (23 reviews) | 
| **Patient Feedback Management** | 9.1 (62 reviews) | Not enough data | 9.5 (31 reviews) | 8.4 (25 reviews) | 
| **Patient Portal** | 8.1 (19 reviews) | Not enough data | Not enough data | Feature Not Available | 
| **Patient Communications** | 9.3 (58 reviews) | Not enough data | 9.6 (14 reviews) ✓ Verified | 8.6 (22 reviews) ✓ Verified | 
| **Integration with Wearables** | Feature Not Available | Not enough data | Feature Not Available | Feature Not Available | 

#### Operations

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Workflow Management** | 9.2 (70 reviews) | Not enough data | 9.8 (51 reviews) ✓ Verified | 8.3 (22 reviews) ✓ Verified | 
| **Interoperability** | 9.0 (65 reviews) | Not enough data | 9.7 (48 reviews) ✓ Verified | 8.1 (26 reviews) ✓ Verified | 
| **Digital Intake Forms** | 8.9 (66 reviews) | Not enough data | 9.5 (24 reviews) | 7.8 (20 reviews) ✓ Verified | 
| **Engagement Measuring** | 9.2 (64 reviews) | Not enough data | 9.4 (32 reviews) ✓ Verified | 8.4 (21 reviews) | 
| **Patient Satisfaction Management** | 9.0 (56 reviews) | Not enough data | Not enough data | 8.5 (18 reviews) ✓ Verified | 
| **EHR Integration** | 8.9 (52 reviews) | Not enough data | Not enough data | 8.3 (12 reviews) ✓ Verified | 
| **IPC Systems Integration** | Feature Not Available | Not enough data | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **AI Text Summarization** | 8.6 (16 reviews) | Not enough data | Not enough data | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Klara** | 9.4/10 | 22 |
| **iPlum** | 8.5/10 | 24 |
| **Artera** | N/A | N/A |
| **Solutionreach** | N/A | N/A |

#### Technology

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Telecommunications** | 9.5 (22 reviews) | 9.4 (24 reviews) | Not enough data | Not enough data | 
| **Low Bandwidth Support** | 9.8 (20 reviews) | 8.9 (23 reviews) | Not enough data | Not enough data | 
| **EHR Integration** | 8.9 (20 reviews) | 7.7 (21 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Practice Branding** | 8.9 (20 reviews) | 7.9 (21 reviews) | Not enough data | Not enough data | 
| **Practice Specific** | Feature Not Available | 8.0 (22 reviews) | Not enough data | Not enough data | 
| **Charting And Documentation** | Feature Not Available | 7.6 (21 reviews) | Not enough data | Not enough data | 

#### Compliance

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **HIPAA Compliance** | 9.6 (22 reviews) | 9.3 (23 reviews) | Not enough data | Not enough data | 
| **State Regulation Compliance** | 9.7 (19 reviews) | 9.4 (22 reviews) | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Klara** | N/A | N/A |
| **iPlum** | 6.9/10 | 104 |
| **Artera** | N/A | N/A |
| **Solutionreach** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 7.4 (65 reviews) | Not enough data | Not enough data | 
| **Call Management** | Not enough data | 8.0 (68 reviews) | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | 7.5 (63 reviews) | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 6.8 (65 reviews) | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | 6.5 (62 reviews) | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | 6.5 (62 reviews) | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Phone Calls** | Not enough data | 8.9 (95 reviews) | Not enough data | Not enough data | 
| **Video Calls** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | 8.9 (95 reviews) | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | 5.9 (77 reviews) | Not enough data | Not enough data | 
| **Conference Calls** | Not enough data | 6.3 (72 reviews) | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | Not enough data | 6.6 (74 reviews) | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (50 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 6.5 (50 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 6.4 (51 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.4 (49 reviews) | Not enough data | Not enough data | 

#### Access

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Software Pairing** | Not enough data | 6.2 (69 reviews) | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Individual Download** | Not enough data | 7.1 (77 reviews) | Not enough data | Not enough data | 

#### Advanced Features

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Hold Music** | Not enough data | 5.7 (70 reviews) | Not enough data | Not enough data | 
| **Automated Attendants** | Not enough data | 6.4 (78 reviews) | Not enough data | Not enough data | 
| **VOiP Number** | Not enough data | 8.4 (88 reviews) | Not enough data | Not enough data | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Klara** | N/A | N/A |
| **iPlum** | N/A | N/A |
| **Artera** | N/A | N/A |
| **Solutionreach** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | Feature Not Available | Not enough data | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Klara** | N/A | N/A |
| **iPlum** | N/A | N/A |
| **Artera** | N/A | N/A |
| **Solutionreach** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Klara** | N/A | N/A |
| **iPlum** | 7.8/10 | 27 |
| **Artera** | N/A | N/A |
| **Solutionreach** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.6 (9 reviews) | Not enough data | Not enough data | 

#### Calling

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Record Calls** | Not enough data | 7.5 (26 reviews) | Not enough data | Not enough data | 
| **Generate Location** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Call Types** | Not enough data | 8.6 (27 reviews) | Not enough data | Not enough data | 
| **Click-to-Call** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Auto Dialer** | Not enough data | 8.3 (11 reviews) | Not enough data | Not enough data | 

#### Contacts

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Personalization** | Not enough data | 8.2 (26 reviews) | Not enough data | Not enough data | 
| **Information Locater** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Record Prospect Data** | Not enough data | 7.5 (25 reviews) | Not enough data | Not enough data | 

#### Insights

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Notes** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Daily Summary** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Automated Voicemails** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Automated Emails** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Sorts Prospects** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Automated Note Taking** | Not enough data | 7.2 (10 reviews) | Not enough data | Not enough data | 

### AI Patient Engagement & Operations

| Product | Score | Reviews |
|---|---|---|
| **Klara** | N/A | N/A |
| **iPlum** | N/A | N/A |
| **Artera** | N/A | N/A |
| **Solutionreach** | N/A | N/A |

#### Patient Communication & Engagement

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Personalized Patient Outreach** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Two-Way Patient Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI-Powered Appointment Reminders** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Scheduling & Access Optimization

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Self-Service Appointment Scheduling** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI-Based Scheduling Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Waitlist & Cancellation Management** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Care Coordination & Automation

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Automated Care Pathway Guidance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | Feature Not Available | Not enough data | 

#### Operational Intelligence & Integration

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Predictive No-Show Analytics** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **EHR & Practice Management Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Operational Performance Dashboards** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Appointment Reminder

| Product | Score | Reviews |
|---|---|---|
| **Klara** | N/A | N/A |
| **iPlum** | N/A | N/A |
| **Artera** | 10.0/10 | 6 |
| **Solutionreach** | N/A | N/A |

#### Features

| Feature | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Standalone Booking** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Integrated App** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **SMS** | Not enough data | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Email** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Voice** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Confirmation and Cancellation** | Not enough data | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)

**Unique to Klara (4):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling)

**Unique to iPlum (4):** [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Artera (8):** [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder), [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [Healthcare Analytics Software](https://www.g2.com/categories/healthcare-analytics)

**Unique to Solutionreach (5):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling)


---
## Reviewer Demographics

### By Company Size

| Segment | Klara | iPlum | Artera | Solutionreach | 
|---|---|---|---|---|
| **Small-Business** | 75.7% | 96.4% | 12.7% | 88.0% | 
| **Mid-Market** | 20.4% | 1.5% | 67.1% | 9.6% | 
| **Enterprise** | 3.9% | 2.1% | 20.3% | 2.4% | 

### By Industry

#### Klara

- **Medical Practice:** 43.7%
- **Hospital & Health Care:** 35.0%
- **Health, Wellness and Fitness:** 7.8%
- **Mental Health Care:** 2.9%
- **Alternative Medicine:** 2.9%
- **Plastics:** 1.9%
- **Media Production:** 1.0%
- **Insurance:** 1.0%
- **Human Resources:** 1.0%
- **Cosmetics:** 1.0%
- **Other:** 1.9%

#### iPlum

- **Mental Health Care:** 53.4%
- **Health, Wellness and Fitness:** 11.4%
- **Hospital & Health Care:** 10.9%
- **Individual & Family Services:** 3.6%
- **Consumer Services:** 2.1%
- **Medical Practice:** 2.1%
- **Marketing and Advertising:** 2.1%
- **Accounting:** 1.6%
- **Financial Services:** 1.6%
- **Consulting:** 1.6%
- **Other:** 9.8%

#### Artera

- **Hospital & Health Care:** 44.9%
- **Medical Practice:** 39.7%
- **Health, Wellness and Fitness:** 9.0%
- **Mental Health Care:** 2.6%
- **Telecommunications:** 1.3%
- **Non-Profit Organization Management:** 1.3%
- **Consumer Services:** 1.3%

#### Solutionreach

- **Medical Practice:** 49.7%
- **Hospital & Health Care:** 25.7%
- **Health, Wellness and Fitness:** 16.2%
- **Medical Devices:** 2.4%
- **Marketing and Advertising:** 2.4%
- **Staffing and Recruiting:** 0.6%
- **Public Relations and Communications:** 0.6%
- **Information Technology and Services:** 0.6%
- **Higher Education:** 0.6%
- **Cosmetics:** 0.6%
- **Other:** 0.6%

---
## Alternatives

### Alternatives to Klara

- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Luma Health](https://www.g2.com/products/luma-health/reviews) — 4.8/5 stars (84 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (565 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)

### Alternatives to iPlum

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [Grasshopper](https://www.g2.com/products/grasshopper/reviews) — 3.9/5 stars (159 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (331 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)

### Alternatives to Artera

- [Luma Health](https://www.g2.com/products/luma-health/reviews) — 4.8/5 stars (84 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (565 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (407 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (378 reviews)

### Alternatives to Solutionreach

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (136 reviews)
- [Luma Health](https://www.g2.com/products/luma-health/reviews) — 4.8/5 stars (84 reviews)
- [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [NexHealth](https://www.g2.com/products/nexhealth/reviews) — 4.8/5 stars (107 reviews)
- [Lighthouse 360](https://www.g2.com/products/lighthouse-360/reviews) — 3.7/5 stars (18 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)

---
## Top Discussions

### Klara

- Title: [What does Klara do?](https://www.g2.com/discussions/what-does-klara-do) — 1 comment
  > **Top comment:** "I used them for communicating with my patients and sending customizable intake forms (via jotforms).  Evidently they also do much more.  They are also wicked..."
- Title: [What is Klara app?](https://www.g2.com/discussions/what-is-klara-app) — 1 comment *(includes official response)*
  > **Top comment:** "Comment deleted by user."
- Title: [How much does Klara cost?](https://www.g2.com/discussions/how-much-does-klara-cost) — 1 comment
  > **Top comment:** "Too much for a solo practice.  There are less expensive options that do the same thing. "

### iPlum

No discussions available for this product.

### Artera

- Title: [Can you create group chats with your staff members](https://www.g2.com/discussions/24881-can-you-create-group-chats-with-your-staff-members) — 2 comments, 1 upvote
  > **Top comment:** "No, not that I'm aware of. You are just able to "tag" team members in reminders that you need them to look at."
- Title: [Is there a way to see if pts have viewed the messages?](https://www.g2.com/discussions/is-there-a-way-to-see-if-pts-have-viewed-the-messages) — 2 comments, 1 upvote
  > **Top comment:** "No, there is not"
- Title: [I know that we can send internal messages but im not really sure how.](https://www.g2.com/discussions/i-know-that-we-can-send-internal-messages-but-im-not-really-sure-how) — 2 comments, 1 upvote
  > **Top comment:** "If you’re referring to notifying another coworker of a message sent from a patient you can tag their name with the @ symbol "
- Title: [How does well health make money?](https://www.g2.com/discussions/how-does-well-health-make-money) — 1 comment
  > **Top comment:** "www heb com survey https://www.naturalhealthscam.com/www-heb-com-survey/"
- Title: [What does well app do?](https://www.g2.com/discussions/what-does-well-app-do) — 1 comment
  > **Top comment:** "Gives a secure way to text patients, about appointments, different events our clinic offers, reminders to bring insurance, id, ect to appointments. It also..."

### Solutionreach

- Title: [How do I make sure the reviews are getting on Google and Yelp?](https://www.g2.com/discussions/24099-how-do-i-make-sure-the-reviews-are-getting-on-google-and-yelp) — 2 comments, 1 upvote
  > **Top comment:** "I had to call customer service and they were able to talk me through the steps over the phone so that the links were connected correctly.  "
- Title: [What is your biggest need for texting communication during this time?](https://www.g2.com/discussions/51434-what-is-your-biggest-need-for-texting-communication-during-this-time) — 1 comment, 1 upvote
  > **Top comment:** "To schedule appointments accurately and efficiently. "
- Title: [Is Solution Reach only for US based companies ?](https://www.g2.com/discussions/is-solution-reach-only-for-us-based-companies) — 1 comment, 1 upvote
  > **Top comment:** "Hi Andrea! Thank you so much for asking your question. My name is Jasmine and I'm a Research Analyst at G2. One of my areas of expertise is health care...."
- Title: [Is there a way to import copay's into the patient profile under insurance?](https://www.g2.com/discussions/12098-is-there-a-way-to-import-copay-s-into-the-patient-profile-under-insurance) — 1 comment, 1 upvote
  > **Top comment:** "We use Eyefinity as our PM software.  We believe SR and Eyefinity are compatible and therefore if the patient owes money the information ports over. ..."
- Title: [I would love someone to contact us regarding the SR Intake issue we are having.](https://www.g2.com/discussions/12091-i-would-love-someone-to-contact-us-regarding-the-sr-intake-issue-we-are-having) — 1 comment, 1 upvote
  > **Top comment:** "Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/klara-vs-iplum-vs-artera-vs-solutionreach)