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Compare Kixie PowerCall & SMS and UJET 
Featured Products
At a Glance
Market Segments
Small-Business (83.6% of reviews)
Mid-Market (56.7% of reviews)
Entry-Level Pricing
Free Trial
Contact Vendor
Kixie PowerCall & SMS
Star Rating
(862)4.8 out of 5
Market Segments
Small-Business (83.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansUJET
Star Rating
(1,123)4.7 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor
Learn more about UJETKixie PowerCall & SMS vs UJET
When assessing the two solutions, reviewers found UJET easier to use, set up, and administer. Reviewers also preferred doing business with UJET overall.
- Reviewers felt that UJET meets the needs of their business better than Kixie PowerCall & SMS.
- When comparing quality of ongoing product support, reviewers felt that Kixie PowerCall & SMS is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of UJET over Kixie PowerCall & SMS.
Pricing
Entry-Level Pricing
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
UJET
UJET Voice and Chat
Contact Vendor
Voice and Chat can be purchased separately or as a bundle. There is a per user license cost and highly reduced and competitive usage costs, encouraging UJET to share your focus of efficiency gains.
- Full Implementation Services
- Native Mobile and Web SDKs and APIs
- Smart Routing via CRM and API
Free Trial
Kixie PowerCall & SMS
Free Trial is available
UJET
Free Trial is available
Ratings
Meets Requirements
9.3
743
9.5
931
Ease of Use
9.3
759
9.7
932
Ease of Setup
9.2
454
9.6
340
Ease of Admin
9.1
300
9.4
234
Quality of Support
9.6
737
9.5
882
Has the product been a good partner in doing business?
9.2
299
9.6
231
Product Direction (% positive)
9.4
750
9.5
907
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
8.8
71
Not enough data
9.1
77
Not enough data
8.9
72
Not enough data
Organization
9.0
49
Not enough data
9.0
73
Not enough data
9.3
81
Not enough data
Performance Analysis
9.5
76
Not enough data
9.5
82
Not enough data
Sales Analysis
9.4
68
Not enough data
9.2
71
Not enough data
Generative AI
9.2
36
Not enough data
9.5
35
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.1
160
Not enough data
8.9
154
Not enough data
9.5
193
Not enough data
9.0
155
Not enough data
9.5
188
Not enough data
8.8
145
Not enough data
9.0
157
Not enough data
Repeatability and Reportability
9.0
155
Not enough data
9.2
157
Not enough data
9.2
162
Not enough data
9.1
155
Not enough data
8.6
135
Not enough data
AI and Automation
9.0
143
Not enough data
8.8
138
Not enough data
8.8
135
Not enough data
8.8
129
Not enough data
8.6
129
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
8.2
17
Not enough data
8.2
17
Not enough data
8.3
17
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
8.1
16
Not enough data
8.0
16
Not enough data
Dialing Options
9.2
297
|
Verified
Not enough data
9.3
284
|
Verified
Not enough data
8.9
11
Not enough data
Agent Tools
8.7
256
|
Verified
Not enough data
8.8
269
|
Verified
Not enough data
9.6
318
|
Verified
Not enough data
Automation
9.0
259
|
Verified
Not enough data
9.0
254
|
Verified
Not enough data
9.0
251
Not enough data
Agentic AI - Auto Dialer
8.5
9
Not enough data
8.7
9
Not enough data
AI Capabilities - Auto Dialer
8.5
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
Call Analytics
9.7
21
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
9.4
21
Not enough data
Agent Performance Management
8.8
19
Not enough data
7.8
20
Not enough data
8.6
20
Not enough data
Generative AI
8.3
21
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
85
Not enough data
9.4
96
Not enough data
8.8
81
Not enough data
9.1
86
Not enough data
8.8
71
Not enough data
8.6
78
Not enough data
9.3
95
Not enough data
9.1
86
Not enough data
SMS Platform
9.3
90
Not enough data
9.2
88
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
81
Not enough data
Agentic AI - SMS Marketing
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Channels
9.5
104
9.6
554
|
Verified
8.6
71
Feature Not Available
8.6
71
9.5
461
|
Verified
9.1
103
9.3
407
8.8
92
9.5
464
Generative AI
8.6
65
9.4
172
Functions
9.3
89
9.5
550
|
Verified
9.0
87
9.5
565
|
Verified
9.3
86
9.5
522
|
Verified
8.9
82
9.4
437
9.3
87
9.4
464
9.0
89
9.6
527
|
Verified
9.1
91
9.5
518
9.1
88
9.6
481
|
Verified
Agentic AI - Contact Center
Not enough data
9.8
43
Not enough data
9.8
43
Not enough data
9.8
43
Not enough data
9.8
43
Administrative
9.2
92
9.5
532
|
Verified
9.4
92
9.5
509
|
Verified
9.2
95
9.4
540
|
Verified
9.4
93
9.6
489
8.9
75
9.5
439
Platform
8.9
86
9.4
192
8.6
96
9.1
205
9.1
95
9.5
236
9.2
103
9.6
240
9.1
99
9.6
244
9.0
88
9.6
237
9.1
92
9.6
229
Generative AI
8.0
75
9.4
124
Workforce Management
9.3
105
9.6
231
9.2
97
9.7
218
Call Center Infrastructure (CCI)
7.4
21
9.7
19
8.3
21
9.9
19
7.7
21
9.9
19
7.3
21
9.9
19
Administrative
9.4
108
9.6
238
9.2
107
9.6
222
Generative AI
Not enough data
9.4
83
Not enough data
9.3
82
Not enough data
9.1
82
Communication
Not enough data
9.6
395
|
Verified
Not enough data
9.4
419
|
Verified
Not enough data
9.4
181
Not enough data
9.5
381
|
Verified
Not enough data
9.3
177
Internal Use
Not enough data
9.3
360
|
Verified
Not enough data
9.5
380
|
Verified
Not enough data
9.5
181
Not enough data
9.6
382
|
Verified
Not enough data
9.5
325
|
Verified
Not enough data
9.6
380
|
Verified
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.8
84
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
68
|
Verified
Not enough data
9.6
71
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
9.6
70
Not enough data
9.8
82
Not enough data
9.8
60
Not enough data
Advanced Features
9.5
66
Not enough data
9.6
62
|
Verified
Not enough data
9.8
81
Not enough data
Agentic AI - Sales Performance Management
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
Incentives
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Not enough data
Personalization
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Not enough data
Administrative
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Not enough data
Agentic AI - Outbound Call Tracking
8.1
9
Not enough data
8.1
9
Not enough data
Calling
9.7
331
Not enough data
9.3
267
Not enough data
9.5
300
Not enough data
9.6
326
Not enough data
9.4
11
Not enough data
Contacts
9.1
296
Not enough data
9.1
278
Not enough data
9.3
283
Not enough data
Insights
9.3
288
Not enough data
9.4
294
Not enough data
9.5
291
Not enough data
8.8
236
Not enough data
9.0
231
Not enough data
8.8
11
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.6
73
Not enough data
9.3
70
Not enough data
9.2
40
Not enough data
Feature Not Available
Not enough data
Feedback
9.6
66
Not enough data
9.7
64
Not enough data
9.6
61
Not enough data
9.4
68
Not enough data
9.5
70
Not enough data
9.2
70
Not enough data
9.3
63
Not enough data
Generative AI
8.3
32
Not enough data
Categories
Categories
Shared Categories
Kixie PowerCall & SMS and UJET are categorized as Call Center Infrastructure (CCI) and Contact Center
Unique Categories
Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, AI Sales Assistant, Auto Dialer, Sales Coaching, Outbound Call Tracking, Sales Performance Management, VoIP Providers, and Conversation Intelligence
UJET is categorized as Live Chat
Reviews
Reviewers' Company Size
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UJET
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
11.5%
Marketing and Advertising
10.6%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.8%
Consumer Services
27.5%
Telecommunications
9.0%
Outsourcing/Offshoring
8.5%
Food & Beverages
5.5%
Retail
4.7%
Other
44.8%
Alternatives
Discussions
Do you offer a longer cord on the headset?
1 Comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
What would be the best way to import leads to hubspot to be used on kixie
1 Comment
Official Response from Kixie PowerCall & SMS
The main thing to do is ensure you
1) upload the contacts with a phone number
2) make sure the phone number is a standard phone number field - not a...Read more
What is the best way to avoid being confused with Spam with using the local presence feature?
1 Comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
How do i know how long i been in a subject selection?
2 Comments
Official Response from UJET
Within the UJET agent adapter, there is a counter to highlight how long you've been in the current status. The counter always begins at 00:00 and counts up....Read more
why do you receive a blank csat dsat
2 Comments
Official Response from UJET
Hey Rony, Rafael is correct and this should not be considered a DSAT. This designation is typically done on the CRM and UJET's team is able to help out. Just...Read more
is there a way to change statutes in a longer term of time?
2 Comments
Official Response from UJET
Hey Adela, yes, you can change your status to a longer time in two ways. Before a call or chat is over, you can set your next status that will follow the...Read more
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