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Outbound Call Tracking Software
Kixie PowerCall & SMS
Nextiva
Kixie PowerCall & SMS-vs-Nextiva

Compare Kixie PowerCall & SMS and Nextiva

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At a Glance
Pricing
Ratings
Features
Reviews
Alternatives
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Add Product

Kixie PowerCall & SMS

(773)

4.8 out of 5

Kixie PowerCall & SMS

Optimized for quick response

Optimized for quick response

At a Glance

Star Rating

Kixie PowerCall & SMS

773 reviews

Nextiva

3,239 reviews

Market Segments

Kixie PowerCall & SMS

Small-Business (82.6% of reviews)

Nextiva

Small-Business (77.7% of reviews)

Entry-Level Pricing

Kixie PowerCall & SMS

Free Trial

Nextiva

Starting at $20.00 1 User Per Month

Kixie PowerCall & SMS vs Nextiva

When assessing the two solutions, reviewers found Kixie PowerCall & SMS easier to use, set up, and administer. Reviewers also preferred doing business with Kixie PowerCall & SMS overall.

Reviewers felt that Kixie PowerCall & SMS meets the needs of their business better than Nextiva.
When comparing quality of ongoing product support, reviewers felt that Kixie PowerCall & SMS is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Kixie PowerCall & SMS over Nextiva.

Pricing

Entry-Level Pricing

Kixie PowerCall & SMS

Integrated

Free Trial

Business phone service
Bi-directional CRM integration
Text Messaging (SMS + MMS)

Browse all 4 pricing plans

Nextiva

Digital

Starting at $20.00

1 User Per Month

For startups! Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Website live chat
Messaging apps
Social Media channels

Browse all 7 pricing plans

Free Trial

Kixie PowerCall & SMS

Free Trial is available

Nextiva

No trial information available

Ratings

Meets Requirements

9.3

658

9.0

2,599

Ease of Use

9.3

670

8.7

2,631

Ease of Setup

9.2

370

8.3

1,917

Ease of Admin

9.1

265

8.5

1,885

Quality of Support

9.6

651

9.0

2,585

Has the product been a good partner in doing business?

9.2

264

8.8

1,865

Product Direction (% positive)

9.5

662

8.3

2,487

Features by Category

AI Sales AssistantHide 13 FeaturesShow 13 Features

9.3

734

Not enough data

Lead Facilitation

Customer-facing Chatbot

Feature Not Available

Not enough data

Lead Qualification

9.0(won by default)

Not enough data

Lead Follow-up

9.2(won by default)

Not enough data

Meeting Scheduling

9.0(won by default)

Not enough data

Organization

Opportunity and Pipeline Management

9.0(won by default)

Not enough data

Data Entry

9.1(won by default)

Not enough data

Integrations / APIs

9.3(won by default)

Not enough data

Performance Analysis

Coaching

9.6(won by default)

Not enough data

Peformance Tracking

9.6(won by default)

Not enough data

Sales Analysis

ROI Forecasting

9.4(won by default)

Not enough data

Sales Forecasting

9.3(won by default)

Not enough data

Generative AI

AI Text Generation

9.2(won by default)

Not enough data

AI Text Summarization

9.6(won by default)

Not enough data

Sales EngagementHide 18 FeaturesShow 18 Features

9.0

2,076

Not enough data

Integrated Workflows

Task Management

9.2(won by default)

128

Not enough data

Email Tracking/Automation

9.0(won by default)

122

Not enough data

Calls and Voice

9.5(won by default)

161

Not enough data

Other Outreach Options

9.0(won by default)

125

Not enough data

CRM Integration

9.6(won by default)

157

Not enough data

Calendar

8.9(won by default)

114

Not enough data

Shared Records

9.1(won by default)

126

Not enough data

Repeatability and Reportability

Content Management

8.9(won by default)

125

Not enough data

Workflow Management

9.2(won by default)

127

Not enough data

Workflow Performance

9.3(won by default)

132

Not enough data

Sales Coaching and Insights

9.1(won by default)

125

Not enough data

Gamification

8.5(won by default)

105

Not enough data

AI and Automation

Lead Prioritization

9.0(won by default)

114

Not enough data

Lead Scoring

8.9(won by default)

109

Not enough data

Best Time of Day Scheduling

8.9(won by default)

106

Not enough data

Buyer Intelligence

8.9(won by default)

100

Not enough data

Machine Learning

8.6(won by default)

100

Not enough data

Generative AI

AI Text Generation

Feature Not Available

Not enough data

Auto DialerHide 12 FeaturesShow 12 Features

9.1

2,842

Not enough data

Dialing Options

Preview Dialing

9.2(won by default)

263

Verified

Not enough data

Progressive Dialing

9.4(won by default)

250

Verified

Not enough data

Predictive Dialer

9.2(won by default)

229

Not enough data

Agent Tools

Omnichannel

8.9(won by default)

225

Verified

Not enough data

Whisper Coaching

8.7(won by default)

225

Verified

Not enough data

Callback Scheduling

8.8(won by default)

238

Verified

Not enough data

Call Recording

9.6(won by default)

287

Verified

Not enough data

Automation

Voice Activity Detection

9.0(won by default)

228

Verified

Not enough data

Voice Broadcast

8.9(won by default)

210

Not enough data

Interactive Voice Response (IVR)

9.0(won by default)

223

Verified

Not enough data

Call Scrubbing

9.0(won by default)

221

Not enough data

API / Integrations

9.0(won by default)

243

Verified

Not enough data

Conversation IntelligenceHide 8 FeaturesShow 8 Features

9.2

115

Not enough data

Call Analytics

Call Recording

9.9(won by default)

Not enough data

Machine Learning

9.4(won by default)

Not enough data

Call Analysis

9.8(won by default)

Not enough data

Lead Qualification

9.8(won by default)

Not enough data

Agent Performance Management

Customer Scoring

8.8(won by default)

Not enough data

Speech-to-Text

8.0(won by default)

Not enough data

Artificial Intelligence

8.9(won by default)

Not enough data

Generative AI

AI Text Summarization

8.6(won by default)

Not enough data

SMS MarketingHide 14 FeaturesShow 14 Features

9.0

893

Not enough data

Text Messaging

Bulk SMS

8.8(won by default)

Not enough data

Two-Way Text Messaging

9.4(won by default)

Not enough data

Text Scheduler

8.8(won by default)

Not enough data

Automatic Replies

9.3(won by default)

Not enough data

Automatic URL Shortening

8.7(won by default)

Not enough data

MMS Marketing

8.6(won by default)

Not enough data

Personalization

9.4(won by default)

Not enough data

Transactional SMS

9.1(won by default)

Not enough data

SMS Platform

Reporting

9.3(won by default)

Not enough data

Automation

9.2(won by default)

Not enough data

White Label

8.6(won by default)

Not enough data

Text-to-Landline

Feature Not Available

Not enough data

Short Codes

Feature Not Available

Not enough data

API Integration

9.1(won by default)

Not enough data

Contact CenterHide 19 FeaturesShow 19 Features

9.2

1,472

8.4

2,128

Channels

Voice

9.6(won by 0.2)

9.4

131

Social

8.7(won by 0.6)

8.1

120

Web Chat

8.8(won by 0.9)

7.9

119

Mobile SMS

9.2(won by 0.9)

8.3

123

8.8(won by 0.7)

8.1

115

Generative AI

AI Text-to-Speech

8.7(won by default)

Feature Not Available

Functions

Session Routing

9.4(won by 0.7)

8.7

118

Session Queuing

9.2(won by 0.6)

8.6

119

Concurrent Calling

9.4(won by 0.6)

8.8

119

Speech Analytics

9.0(won by 0.9)

8.1

118

Auto Dialer

9.4(won by 1.2)

8.2

117

IVR

9.1(won by 0.8)

8.3

120

Inbound Screen Pop

9.1(won by 0.7)

8.4

117

Persistent Data

9.2(won by 0.9)

8.3

113

Administrative

Session Summary Notes

9.3(won by 1.1)

8.2

117

Administrator Access

9.5(won by 0.4)

9.1

120

Reporting & Dashboards

9.3(won by 0.4)

8.9

119

Session Recording

9.5(won by 1.2)

8.3

114

Agent Scheduling and Assignment

9.0(won by 0.9)

8.1

109

Call Center Infrastructure (CCI)Hide 12 FeaturesShow 12 Features

9.3

802

8.6

6,093

Platform

Omnichannel

9.2(won by 1.2)

8.0

429

Mobile Access

8.9(won by 0.3)

8.6

627

Queue Management

9.3(won by 0.7)

8.6

546

Call Routing

9.5(won by 0.6)

8.9

653

Call Back

9.3(won by 0.5)

8.8

568

IVR

9.4(won by 1.1)

8.3

463

Automatic Call Distribution

9.5(won by 0.9)

8.6

566

Generative AI

AI Text-to-Speech

8.6(won by default)

Feature Not Available

Workforce Management

Call Monitoring

9.5(won by 0.8)

8.7

570

Performance Evaluation

9.3(won by 0.6)

8.7

530

Administrative

Call Recording

9.5(won by 0.9)

8.6

556

Reporting & Dashboards

9.5(won by 0.9)

8.6

585

Cloud PBX PlatformsHide 10 FeaturesShow 10 Features

Not enough data

8.9

143

Basic Communication - Cloud PBX

Call Management

Not enough data

9.3(won by default)

Communication Management

Not enough data

8.7(won by default)

Scalability

Not enough data

9.3(won by default)

Integrations

Not enough data

7.9(won by default)

Mobile Accessibility

Not enough data

8.3(won by default)

Accessibility

Not enough data

9.0(won by default)

Advanced Features - Cloud PBX

Security and Compliance

Not enough data

9.0(won by default)

Analytics and Reporting

Not enough data

9.2(won by default)

Support and Reliability

Not enough data

9.1(won by default)

Automated attendant

Not enough data

9.2(won by default)

Sales CoachingHide 12 FeaturesShow 12 Features

9.2

610

Not enough data

Training

Knowledge Base

9.5(won by default)

Not enough data

Coaching Materials

9.1(won by default)

Not enough data

Playbook Creation

8.8(won by default)

Not enough data

Video Record

Feature Not Available

Not enough data

Feedback

Review

9.4(won by default)

Not enough data

Scorecard

9.7(won by default)

Not enough data

Coaching Card

9.4(won by default)

Not enough data

Leaderboard

9.2(won by default)

Not enough data

Real-Time Updates

9.3(won by default)

Not enough data

Notifications

9.0(won by default)

Not enough data

Competition

9.1(won by default)

Not enough data

Generative AI

AI Text Summarization

8.3(won by default)

Not enough data

VoIPHide 12 FeaturesShow 12 Features

9.6

599

8.5

12,302

Basic Communication

Phone Calls

9.8(won by 0.6)

Verified

9.2

1508

Verified

Video Calls

Feature Not Available

7.9(won by default)

790

Verified

Instant Messaging

Feature Not Available

8.3(won by default)

932

Verified

Screen Sharing

Feature Not Available

7.8(won by default)

730

Conference Calls

9.4(won by 0.7)

Verified

8.7

1044

Verified

Desk-to-Desk Calls

9.6(won by 0.4)

Verified

9.2

1226

Verified

Access

Software Pairing

9.6(won by 1.6)

8.0

803

Browser Extension

9.7(won by 1.6)

8.1

794

Individual Download

9.7(won by 1.2)

8.5

928

Verified

Advanced Features

Hold Music

9.5(won by 1.2)

8.3

1063

Verified

Automated Attendants

9.6(won by 0.9)

Verified

8.7

1123

Verified

VOiP Number

9.8(won by 0.7)

9.1

1361

Outbound Call TrackingHide 12 FeaturesShow 12 Features

9.3

3,150

Not enough data

Calling

Record Calls

9.6(won by default)

308

Not enough data

Generate Location

9.3(won by default)

244

Not enough data

Call Types

9.4(won by default)

277

Not enough data

Click-to-Call

9.6(won by default)

303

Not enough data

Contacts

Personalization

9.1(won by default)

273

Not enough data

Information Locater

9.1(won by default)

255

Not enough data

Record Prospect Data

9.3(won by default)

260

Not enough data

Insights

Notes

9.3(won by default)

266

Not enough data

Daily Summary

9.4(won by default)

272

Not enough data

Automated Voicemails

9.5(won by default)

269

Not enough data

Automated Emails

8.8(won by default)

214

Not enough data

Sorts Prospects

9.0(won by default)

209

Not enough data

Sales Performance ManagementHide 11 FeaturesShow 11 Features

9.0

618

Not enough data

Incentives

Badges

8.4(won by default)

Not enough data

Triggers

8.6(won by default)

Not enough data

Commission Calculator

Feature Not Available

Not enough data

Leaderboards

8.7(won by default)

Not enough data

Personalization

Profiles

8.9(won by default)

Not enough data

Custom Reports

9.1(won by default)

Not enough data

Dashboards

9.3(won by default)

Not enough data

Goal Setting

9.1(won by default)

Not enough data

Administrative

Integration

9.4(won by default)

Not enough data

Employee Structure

9.1(won by default)

Not enough data

Behavior Monitoring

9.0(won by default)

Not enough data

UCaaS PlatformsHide 9 FeaturesShow 9 Features

Not enough data

8.7

1,059

Extensions

Tenancy Flexibility

Not enough data

8.4(won by default)

130

Verified

Native VoIP

Not enough data

9.1(won by default)

138

Verified

CCaaS Option

Not enough data

8.8(won by default)

128

Verified

Features

Voicemail to Email

Not enough data

9.1(won by default)

154

Verified

Voicemail to SMS

Not enough data

8.7(won by default)

129

File Sharing

Not enough data

8.3(won by default)

120

Verified

Voice Conferencing

Not enough data

8.9(won by default)

135

Verified

Video Conferencing

Not enough data

8.4(won by default)

125

Verified

Conference Transcripts

Not enough data

Feature Not Available

Categories

Shared Categories

Kixie PowerCall & SMS

Nextiva

Kixie PowerCall & SMS and Nextiva are categorized as VoIP, Call Center Infrastructure (CCI), and Contact Center

Unique Categories

Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, AI Sales Assistant, Auto Dialer, Sales Coaching, Outbound Call Tracking, Sales Performance Management, and Conversation Intelligence

Nextiva is categorized as UCaaS Platforms and Cloud PBX Platforms

Reviews

Reviewers' Company Size

Kixie PowerCall & SMS

Small-Business(50 or fewer emp.)

82.6%

Mid-Market(51-1000 emp.)

16.5%

Enterprise(> 1000 emp.)

0.9%

Nextiva

Small-Business(50 or fewer emp.)

77.7%

Mid-Market(51-1000 emp.)

21.0%

Enterprise(> 1000 emp.)

1.2%

Small-Business

(50 or fewer emp.)

82.6%

77.7%

Mid-Market

(51-1000 emp.)

16.5%

21.0%

Enterprise

(> 1000 emp.)

0.9%

1.2%

Reviewers' Industry

Kixie PowerCall & SMS

Marketing and Advertising

11.5%

Financial Services

11.3%

Real Estate

9.9%

Insurance

8.7%

Computer Software

6.3%

Other

52.3%

Nextiva

Hospital & Health Care

5.9%

Insurance

5.6%

Construction

5.3%

Financial Services

4.5%

Real Estate

4.1%

Other

74.7%

Most Helpful Reviews

Kixie PowerCall & SMS

Most Helpful Favorable Review

Raymond James i.

Verified User in Real Estate

Very easy UI, does not require a learning curve, intuitive "click to call" Local presence function (OMGreat) recording of all calls with no drama easy history of calls , by number, or name, or call time, or...

Most Helpful Critical Review

Jason B.

Verified User in Hospitality

The Customer Service is really BAD. Before considering this product, be mindful that there are NO REFUNDS issued for any reason, even if you are unhappy with the product. I added an additional user to my team, but was surprised that the software did not...

Nextiva

Most Helpful Favorable Review

Verified User in Automotive

We’re plugging our gaps, removing inefficiencies and growing considerably as a result. There have been so many benefits but ultimately it’s been about maximizing what we have and we’re now best equip to do this with everything we have coming out of NextOS....

Most Helpful Critical Review

Windy D.

Verified User in Public Relations and Communications

This service is glitchy and frustrating at EVERY turn. From the transfer of our numbers from our previous provider to the day-to-day functionality of the mobile app. There has hardly been a single week that has gone by where something has not gone wrong....

Raymond James i.

Verified User in Real Estate

Verified User in Automotive

Jason B.

Verified User in Hospitality

Windy D.

Verified User in Public Relations and Communications

Alternatives

Kixie PowerCall & SMS Alternatives

Nextiva Alternatives

Discussions

Kixie PowerCall & SMS Discussions

What is the best way to avoid being confused with Spam with using the local presence feature?

1 comment

Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more

Do you offer a longer cord on the headset?

1 comment

Official Response from Kixie PowerCall & SMS

You can utilize wireless headsets with Kixie!Read more

How come we cannot add a phone number to our Hubspot integration after getting off the call?

1 comment

Official Response from Kixie PowerCall & SMS

Kixie will automatically create a new contact and after the call you can merge the contacts. Read more

See all discussions

Nextiva Discussions

What does nextiva do?

3 comments

The text appears to be in English and does not require translation. It refers to "Phone Systems for business," which suggests a topic related to...Read more

What is VoIP feature?

3 comments

Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more

Do you think you will be able to implement a "Face Time" feature through your app?

2 comments

Hi Vicky, Thanks for reaching out. Great Question! Currently, Nextiva does not integrate with Facetime. We do offer a variety of video calling...Read more

See all discussions

Ask Kixie PowerCall & SMS a Question Contact Kixie PowerCall & SMS

Ask Nextiva a Question Contact Nextiva

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