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Compare Kixie PowerCall & SMS and KrispCall 
Featured Products
At a Glance
Market Segments
Small-Business (83.6% of reviews)
Small-Business (79.5% of reviews)
Entry-Level Pricing
Free Trial
$12.00 1 per user/month (billed annually)
Kixie PowerCall & SMS
Star Rating
(862)4.8 out of 5
Market Segments
Small-Business (83.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansKrispCall
Star Rating
(338)4.5 out of 5
Market Segments
Small-Business (79.5% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 per user/month (billed annually)
Browse all 3 pricing plansKixie PowerCall & SMS vs KrispCall
When assessing the two solutions, reviewers found them equally easy to use and administer. However, KrispCall is easier to set up, while Kixie PowerCall & SMS is easier to do business with overall.
- Reviewers felt that Kixie PowerCall & SMS meets the needs of their business better than KrispCall.
- When comparing quality of ongoing product support, reviewers felt that Kixie PowerCall & SMS is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kixie PowerCall & SMS over KrispCall.
Pricing
Entry-Level Pricing
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
KrispCall
Essential
$12.00
1 per user/month (billed annually)
Recommended for Small Businesses, Startups & Freelancers
- 5 user limit
- Global Phone Numbers
- Text Messages
Free Trial
Kixie PowerCall & SMS
Free Trial is available
KrispCall
No trial information availableRatings
Meets Requirements
9.3
743
8.9
314
Ease of Use
9.3
759
9.3
322
Ease of Setup
9.2
454
9.3
301
Ease of Admin
9.1
300
9.1
96
Quality of Support
9.6
737
9.0
308
Has the product been a good partner in doing business?
9.2
299
8.9
94
Product Direction (% positive)
9.4
750
7.7
313
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
8.8
71
Not enough data
9.1
77
Not enough data
8.9
72
Not enough data
Organization
9.0
49
Not enough data
9.0
73
Not enough data
9.3
81
Not enough data
Performance Analysis
9.5
76
Not enough data
9.5
82
Not enough data
Sales Analysis
9.4
68
Not enough data
9.2
71
Not enough data
Generative AI
9.2
36
Not enough data
9.5
35
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.1
160
Not enough data
8.9
154
Not enough data
9.5
193
Not enough data
9.0
155
Not enough data
9.5
188
Not enough data
8.8
145
Not enough data
9.0
157
Not enough data
Repeatability and Reportability
9.0
155
Not enough data
9.2
157
Not enough data
9.2
162
Not enough data
9.1
155
Not enough data
8.6
135
Not enough data
AI and Automation
9.0
143
Not enough data
8.8
138
Not enough data
8.8
135
Not enough data
8.8
129
Not enough data
8.6
129
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
8.2
17
Not enough data
8.2
17
Not enough data
8.3
17
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
8.1
16
Not enough data
8.0
16
Not enough data
Dialing Options
9.2
297
|
Verified
Not enough data
9.3
284
|
Verified
Not enough data
8.9
11
Not enough data
Agent Tools
8.7
256
|
Verified
Not enough data
8.8
269
|
Verified
Not enough data
9.6
318
|
Verified
Not enough data
Automation
9.0
259
|
Verified
Not enough data
9.0
254
|
Verified
Not enough data
9.0
251
Not enough data
Agentic AI - Auto Dialer
8.5
9
Not enough data
8.7
9
Not enough data
AI Capabilities - Auto Dialer
8.5
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
Call Analytics
9.7
21
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
9.4
21
Not enough data
Agent Performance Management
8.8
19
Not enough data
7.8
20
Not enough data
8.6
20
Not enough data
Generative AI
8.3
21
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
85
Not enough data
9.4
96
Not enough data
8.8
81
Not enough data
9.1
86
Not enough data
8.8
71
Not enough data
8.6
78
Not enough data
9.3
95
Not enough data
9.1
86
Not enough data
SMS Platform
9.3
90
Not enough data
9.2
88
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
81
Not enough data
Agentic AI - SMS Marketing
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Channels
9.5
104
9.2
115
8.6
71
Feature Not Available
8.6
71
Feature Not Available
9.1
103
8.7
115
8.8
92
8.1
93
Generative AI
8.6
65
7.6
62
Functions
9.3
89
8.6
96
9.0
87
Feature Not Available
9.3
86
8.5
92
8.9
82
8.4
94
9.3
87
8.4
107
9.0
89
8.7
111
9.1
91
8.2
60
9.1
88
8.5
85
Agentic AI - Contact Center
Not enough data
8.3
25
Not enough data
8.3
28
Not enough data
8.1
25
Not enough data
8.3
24
Administrative
9.2
92
8.7
96
9.4
92
8.9
94
9.2
95
8.9
117
9.4
93
8.6
88
8.9
75
8.1
83
Platform
8.9
86
Feature Not Available
8.6
96
9.1
24
9.1
95
Feature Not Available
9.2
103
9.4
27
9.1
99
8.9
19
9.0
88
9.2
28
9.1
92
9.3
17
Generative AI
8.0
75
7.2
15
Workforce Management
9.3
105
9.0
25
9.2
97
8.8
19
Call Center Infrastructure (CCI)
7.4
21
Not enough data
8.3
21
7.5
6
7.7
21
5.7
5
7.3
21
Not enough data
Administrative
9.4
108
9.7
24
9.2
107
9.1
21
Platform Basics - VoIP Providers
Not enough data
Feature Not Available
Not enough data
8.8
15
Not enough data
Feature Not Available
Not enough data
8.1
14
Not enough data
Feature Not Available
Not enough data
8.5
12
Basic Communication
9.8
84
|
Verified
9.5
117
Feature Not Available
Feature Not Available
Feature Not Available
9.2
106
Feature Not Available
Feature Not Available
9.4
68
|
Verified
Feature Not Available
9.6
71
|
Verified
9.0
77
Agentic AI - VoIP Providers
Not enough data
7.5
6
Not enough data
Feature Not Available
Not enough data
7.9
7
Not enough data
7.2
6
Access
9.6
70
8.3
77
9.8
82
8.0
96
9.8
60
Feature Not Available
Advanced Features
9.5
66
Feature Not Available
9.6
62
|
Verified
8.4
72
9.8
81
9.4
121
Agentic AI - Sales Performance Management
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
Incentives
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Not enough data
Personalization
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Not enough data
Administrative
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Not enough data
Agentic AI - Outbound Call Tracking
8.1
9
7.9
28
8.1
9
7.4
45
Calling
9.7
331
8.7
137
9.3
267
Feature Not Available
9.5
300
8.7
86
9.6
326
9.0
126
9.4
11
8.0
38
Contacts
9.1
296
8.4
97
9.1
278
8.8
76
9.3
283
8.6
77
Insights
9.3
288
9.2
130
9.4
294
9.0
120
9.5
291
8.7
103
8.8
236
Feature Not Available
9.0
231
Feature Not Available
8.8
11
7.8
26
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.6
73
Not enough data
9.3
70
Not enough data
9.2
40
Not enough data
Feature Not Available
Not enough data
Feedback
9.6
66
Not enough data
9.7
64
Not enough data
9.6
61
Not enough data
9.4
68
Not enough data
9.5
70
Not enough data
9.2
70
Not enough data
9.3
63
Not enough data
Generative AI
8.3
32
Not enough data
Categories
Categories
Shared Categories
Kixie PowerCall & SMS and KrispCall are categorized as Outbound Call Tracking, VoIP Providers, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, AI Sales Assistant, Auto Dialer, Sales Coaching, Sales Performance Management, and Conversation Intelligence
KrispCall has no unique categories
Reviews
Reviewers' Company Size
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
KrispCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
11.5%
Marketing and Advertising
10.6%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.8%
Information Technology and Services
12.5%
Marketing and Advertising
11.3%
Outsourcing/Offshoring
6.5%
Computer Software
6.3%
Consulting
5.7%
Other
57.7%
Discussions
What is the best way to avoid being confused with Spam with using the local presence feature?
1 Comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
Do you offer a longer cord on the headset?
1 Comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
How come we cannot add a phone number to our Hubspot integration after getting off the call?
1 Comment
Official Response from Kixie PowerCall & SMS
Kixie will automatically create a new contact and after the call you can merge the contacts. Read more
What is KrispCall used for?
1 Comment
Official Response from KrispCall
KrispCall provides a cloud business phone system with features like virtual numbers, call routing, IVR menus, voicemail, SMS messaging, CRM integration,...Read more
KrispCall has no more discussions with answers
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