Compare Agentforce 360 Platform (formerly Salesforce Platform) and Kissflow 
Featured Products
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Mid-Market (55.7% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
No pricing available
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,976)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansKissflow
Star Rating
(591)4.3 out of 5
Market Segments
Mid-Market (55.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KissflowSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kissflow. Users appreciate its robust CRM capabilities and extensive customization options, which empower non-developers to build applications and automate workflows efficiently.
- Users say that Kissflow offers a user-friendly experience with its clean UI and low-code tools, making it easy for business teams to design and manage workflows independently. The drag-and-drop workflow builder is particularly praised for its simplicity, allowing non-technical users to set up processes without needing IT support.
- Reviewers mention that Salesforce Platform's implementation process is quick and intuitive, with many highlighting the onboarding wizard that helps new users get started effectively. This contrasts with Kissflow, which, while user-friendly, may not provide the same level of comprehensive support during the initial setup.
- According to verified reviews, Salesforce Platform shines in its extensive learning resources and community support, which help users maximize the platform's capabilities. In comparison, Kissflow users appreciate its straightforward help guides, but some feel that the depth of resources available is not as extensive.
- G2 reviewers highlight that Salesforce Platform's flexibility and powerful data management features allow for advanced customization and integration, making it suitable for complex business needs. On the other hand, Kissflow is noted for its ease of use in automating simpler processes, but it may struggle with more intricate requirements.
- Users report that both platforms offer solid support, but Salesforce Platform's higher ratings in quality of support indicate a more reliable experience for users needing assistance. Kissflow's support is appreciated, yet some users feel it could be more responsive, especially for urgent issues.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Kissflow
No pricing availableFree Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
Kissflow
No trial information availableRatings
Meets Requirements
8.9
2,355
8.6
509
Ease of Use
8.5
3,121
8.8
513
Ease of Setup
8.4
1,899
8.3
369
Ease of Admin
8.5
801
8.5
357
Quality of Support
8.5
2,102
8.7
470
Has the product been a good partner in doing business?
8.8
796
8.6
341
Product Direction (% positive)
8.7
2,320
8.7
503
Features by Category
Data Masking
9.4
17
Not enough data
9.3
17
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
8.8
16
Not enough data
Setup
Not enough data
8.5
183
Not enough data
8.9
197
Not enough data
8.2
187
Not enough data
8.3
197
Management
Not enough data
8.0
177
Not enough data
8.1
167
Not enough data
8.0
154
Generative AI
Not enough data
7.7
10
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.9
287
Not enough data
8.8
278
Not enough data
9.3
300
Not enough data
9.0
300
Not enough data
9.2
302
Not enough data
9.0
289
Not enough data
Automation
9.0
326
Not enough data
9.0
312
Not enough data
9.1
320
Not enough data
Development
8.9
290
Not enough data
8.7
251
Not enough data
8.5
241
Not enough data
9.0
270
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
100
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
106
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.3
18
Not enough data
8.0
18
Not enough data
8.7
19
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Functionality
8.6
303
Not enough data
9.1
320
Not enough data
9.2
317
Not enough data
8.9
308
Not enough data
8.6
293
Not enough data
9.1
322
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.4
11
Not enough data
8.9
12
Not enough data
9.9
12
Not enough data
9.3
9
Not enough data
9.3
12
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.3
10
Not enough data
8.5
11
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
9.0
12
Not enough data
8.2
10
Not enough data
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Digital Workflows
Not enough data
9.0
40
|
Verified
Not enough data
9.4
38
|
Verified
Not enough data
8.7
37
|
Verified
Forms
Not enough data
8.8
36
|
Verified
Not enough data
8.5
38
|
Verified
Not enough data
8.7
38
|
Verified
Automation
Not enough data
9.2
38
|
Verified
Not enough data
8.9
37
Not enough data
9.0
38
|
Verified
Not enough data
7.9
28
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.3
68
Not enough data
9.3
70
Not enough data
9.2
68
Not enough data
Functionality
9.4
69
Not enough data
9.4
68
Not enough data
9.5
69
Not enough data
Processes
9.2
69
Not enough data
9.4
69
Not enough data
9.3
69
Not enough data
Functionality
8.1
75
Not enough data
8.5
70
Not enough data
8.7
69
Not enough data
8.5
69
Not enough data
Data Control
8.5
68
Not enough data
8.6
70
Not enough data
9.0
70
Not enough data
Agentic AI - Drag and Drop App Builder
8.9
25
Not enough data
8.8
25
Not enough data
8.4
25
Not enough data
Functionality
9.1
143
9.3
20
8.8
136
8.8
18
8.8
129
8.7
15
9.2
138
9.0
19
8.7
136
8.9
19
8.9
132
8.8
19
9.1
129
9.0
17
Generative AI
Not enough data
6.9
9
Not enough data
6.9
9
Process Management
Not enough data
8.7
309
Not enough data
8.2
291
Not enough data
8.4
301
Not enough data
8.1
56
Not enough data
8.0
55
Not enough data
Feature Not Available
Not enough data
8.9
59
Customization
Not enough data
8.0
260
Not enough data
8.5
306
Not enough data
8.2
275
Not enough data
8.4
248
Not enough data
8.4
232
Collaboration
Not enough data
8.4
297
Not enough data
8.0
261
Not enough data
8.7
299
Not enough data
8.7
293
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.0
60
Agentic AI - Software Testing
9.0
25
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
Permit Lifecycle Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Safety & Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Real‑Time Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.6
236
8.2
26
8.6
236
8.1
26
8.7
257
8.1
90
|
Verified
8.7
247
8.2
90
|
Verified
8.9
273
9.0
96
|
Verified
Data Control
8.9
267
8.0
80
|
Verified
8.9
269
8.2
83
|
Verified
9.2
267
8.3
86
|
Verified
Publishing
8.9
243
8.7
90
|
Verified
8.9
255
8.4
87
|
Verified
8.9
239
8.6
84
|
Verified
Agentic AI - Low-Code Development Platforms
9.1
48
Not enough data
9.2
46
Not enough data
9.0
48
Not enough data
Development
8.7
590
Not enough data
8.6
574
Not enough data
8.7
525
Not enough data
8.6
555
Not enough data
8.6
520
Not enough data
Database
9.0
567
Not enough data
8.9
658
Not enough data
8.5
512
Not enough data
8.6
560
Not enough data
8.7
610
Not enough data
Infrastructure
8.5
564
Not enough data
8.1
524
Not enough data
9.1
593
Not enough data
User Interface Design
8.5
137
|
Verified
9.0
45
8.7
156
|
Verified
8.2
46
8.8
157
|
Verified
8.6
44
9.1
159
|
Verified
9.2
50
Data Control
9.0
153
|
Verified
8.6
38
8.9
161
|
Verified
8.8
42
9.2
158
|
Verified
8.9
41
Publishing
8.8
145
|
Verified
8.8
45
9.0
150
8.7
45
8.9
148
|
Verified
8.9
46
Agentic AI - No-Code Development Platforms
8.7
37
Not enough data
8.8
37
Not enough data
8.6
37
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and Kissflow are categorized as Application Development Platforms, No-Code Development Platforms, and Low-Code Development Platforms
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, Drag and Drop App Builder, Software Testing, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
Kissflow is categorized as Workflow Management, Digital Process Automation (DPA), Business Process Management, and Permit to Work (PTW)
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kissflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
60.0%
Information Technology and Services
8.4%
Education Management
7.2%
Financial Services
5.2%
Internet
3.4%
Computer Software
3.1%
Other
72.7%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
How do i generate a well understood summary report for all the request put on kissflow
3 Comments
CP
They way my company has my kissflow set up, all I have to do is click on reports and it has all of the breakdowns to each category I use. It tells me how...Read more
How do I delete multiple records that have been completed
1 Comment
WW
As an admin there are several ways. I typically will go to reports then all items. Under here you can chose the app you are working with and click it. From...Read more
What is Kissflow software?
1 Comment
Official Response from Process Street
Kissflow is a process management platform similar to Process Street. You can manage different workflows and processes.
Read more
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