# Kissflow, Laserfiche vs M-Files Comparison

| | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 591 | 1,245 | 272 | 
| **Largest Market Segment** | Mid-Market (55.7% of reviews) | Mid-Market (60.4% of reviews) | Mid-Market (49.3% of reviews) | 
| **Entry Level Price** | No pricing available | $53.00 1 User Per Month | Contact Vendor for Pricing | 

---
## Top Pros & Cons

### Kissflow

Pros:
- Ease of Use (38 reviews)
- Workflow Management (21 reviews)

Cons:
- Limited Features (16 reviews)
- Missing Features (14 reviews)

### Laserfiche

Pros:
- Ease of Use (118 reviews)
- Process Automation (88 reviews)

Cons:
- Learning Curve (39 reviews)
- Learning Difficulty (33 reviews)

### M-Files

Pros:
- Ease of Use (93 reviews)
- Document Management (52 reviews)

Cons:
- Learning Curve (32 reviews)
- Training Required (26 reviews)

---
## Ratings Comparison
| Rating | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
  | **Meets Requirements** | 8.6 (509 reviews) | 9.1 (1036 reviews) | 8.8 (220 reviews) | 
  | **Ease of Use** | 8.8 (513 reviews) | 8.8 (1063 reviews) | 8.5 (221 reviews) | 
  | **Ease of Setup** | 8.3 (369 reviews) | 8.3 (772 reviews) | 8.2 (180 reviews) | 
  | **Ease of Admin** | 8.5 (357 reviews) | 8.5 (703 reviews) | 7.7 (87 reviews) | 
  | **Quality of Support** | 8.7 (470 reviews) | 9.0 (992 reviews) | 8.5 (211 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (341 reviews) | 9.2 (702 reviews) | 8.4 (86 reviews) | 
  | **Product Direction (% positive)** | 8.7 (503 reviews) | 9.5 (1030 reviews) | 8.9 (215 reviews) | 

---
## Pricing

### Kissflow

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Laserfiche

#### Entry-Level Pricing

Plan: Laserfiche Cloud Starter

Price: $53.00 1 User Per Month

Description: Support paperless goals with a proven document management system. Starts at 1 user.

Key Features:
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access

[Browse all 3 editions](https://www.g2.com/products/laserfiche/pricing)

#### Free Trial

No

### M-Files

#### Entry-Level Pricing

Plan: Contact Vendor

Price: Contact Vendor for Pricing


[Learn more about M-Files](https://www.g2.com/products/m-files/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | N/A | N/A |
| **Laserfiche** | 8.9/10 | 51 |
| **M-Files** | 9.3/10 | 48 |

#### File Management

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Device Syncing** | Not enough data | 8.4 (31 reviews) | 9.5 (40 reviews) | 
| **Web Interface** | Not enough data | 9.3 (32 reviews) | 9.2 (40 reviews) | 
| **File Type Support** | Not enough data | 8.9 (30 reviews) | 9.6 (41 reviews) | 
| **Search** | Not enough data | 9.0 (31 reviews) | 9.5 (42 reviews) | 
| **Mobile Apps** | Not enough data | 8.2 (28 reviews) | 8.6 (40 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.6 (6 reviews) | 

#### Collaboration

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **File following** | Not enough data | 9.0 (31 reviews) | 9.3 (39 reviews) | 
| **File Sharing** | Not enough data | 9.2 (30 reviews) | 9.4 (40 reviews) | 
| **Simultaneously Editing** | Not enough data | 8.1 (31 reviews) | 9.2 (39 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | 8.7 (29 reviews) | 9.3 (41 reviews) | 

#### Administration

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **User and Role Management** | Not enough data | 9.1 (31 reviews) | 9.1 (39 reviews) | 
| **Policies and Controls** | Not enough data | 9.3 (30 reviews) | 9.3 (38 reviews) | 
| **Device Management** | Not enough data | 9.2 (30 reviews) | 9.1 (41 reviews) | 
| **Storage Limits** | Not enough data | 9.5 (28 reviews) | 8.7 (38 reviews) | 
| **Storage Zones** | Not enough data | 9.1 (28 reviews) | 8.9 (38 reviews) | 
| **Security** | Not enough data | 9.4 (28 reviews) | 9.4 (39 reviews) | 

#### Platform

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Performance and Reliability** | Not enough data | 9.2 (43 reviews) | 9.4 (38 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.6 (42 reviews) | 9.4 (36 reviews) | 
| **System of Record Integration** | Not enough data | 9.0 (43 reviews) | 9.3 (34 reviews) | 
| **APIs** | Not enough data | 8.4 (42 reviews) | 9.3 (32 reviews) | 

### Document Scanning

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | N/A | N/A |
| **Laserfiche** | 8.9/10 | 479 |
| **M-Files** | N/A | N/A |

#### Edit

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **File Type** | Not enough data | 8.9 (423 reviews) | Not enough data | 
| **Color** | Not enough data | 8.9 (408 reviews) | Not enough data | 
| **Crop** | Not enough data | 8.7 (378 reviews) | Not enough data | 
| **Size** | Not enough data | 8.9 (396 reviews) | Not enough data | 

#### Logistics

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Upload** | Not enough data | 9.1 (436 reviews) | Not enough data | 
| **Email Attachment** | Not enough data | 8.9 (405 reviews) | Not enough data | 
| **Direct Send** | Not enough data | 8.7 (372 reviews) | Not enough data | 
| **Document Management** | Not enough data | 9.3 (446 reviews) | Not enough data | 
| **Search** | Not enough data | 9.0 (445 reviews) | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | 8.2/10 | 211 |
| **Laserfiche** | N/A | N/A |
| **M-Files** | 8.9/10 | 73 |

#### Setup

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Activities** | 8.5 (183 reviews) | Not enough data | 9.1 (60 reviews) | 
| **Flows** | 8.9 (197 reviews) | Not enough data | 9.0 (57 reviews) | 
| **Dependencies** | 8.2 (187 reviews) | Not enough data | 8.9 (57 reviews) | 
| **Notifications** | 8.3 (197 reviews) | Not enough data | 8.7 (61 reviews) | 

#### Management

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Updates** | 8.0 (177 reviews) | Not enough data | 9.0 (59 reviews) | 
| **Audit Trail** | 8.1 (167 reviews) | Not enough data | 8.8 (56 reviews) | 
| **Integration** | 8.0 (154 reviews) | Not enough data | 9.0 (59 reviews) | 

#### Generative AI

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **AI Text Generation** | 7.7 (10 reviews) | Not enough data | 8.4 (53 reviews) | 

#### Agentic AI - Workflow Management

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.0 (10 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.9 (11 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.8 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.6 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.9 (11 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.9 (12 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.9 (12 reviews) | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | N/A | N/A |
| **Laserfiche** | 8.4/10 | 118 |
| **M-Files** | N/A | N/A |

#### Invoice Management

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Capture** | Not enough data | 8.8 (97 reviews) | Not enough data | 
| **Supplier Portal** | Not enough data | 8.5 (78 reviews) | Not enough data | 
| **Repository** | Not enough data | 9.2 (109 reviews) | Not enough data | 

#### Invoice Processing

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Matching** | Not enough data | 8.6 (90 reviews) | Not enough data | 
| **Payments** | Not enough data | 7.9 (81 reviews) | Not enough data | 
| **Workflows** | Not enough data | 9.1 (108 reviews) | Not enough data | 
| **Tax Compliance** | Not enough data | 8.1 (74 reviews) | Not enough data | 

#### Analytics

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Due Dates** | Not enough data | 8.8 (91 reviews) | Not enough data | 
| **Benchmarking** | Not enough data | 8.4 (71 reviews) | Not enough data | 
| **KPIs** | Not enough data | 8.0 (71 reviews) | Not enough data | 

#### Integration

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Accounting** | Not enough data | 8.5 (86 reviews) | Not enough data | 
| **Payment Integration** | Not enough data | 8.1 (71 reviews) | Not enough data | 
| **ERP** | Not enough data | 8.3 (69 reviews) | Not enough data | 

#### Risk

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Analysis** | Not enough data | 8.6 (94 reviews) | Not enough data | 
| **Identification** | Not enough data | 8.7 (95 reviews) | Not enough data | 
| **Scoring** | Not enough data | 8.6 (85 reviews) | Not enough data | 

#### Recovery

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Recoup** | Not enough data | 8.4 (67 reviews) | Not enough data | 
| **Reporting** | Not enough data | 8.6 (101 reviews) | Not enough data | 

#### Audit

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Filters** | Not enough data | 8.6 (94 reviews) | Not enough data | 
| **Post Audits** | Not enough data | 8.4 (79 reviews) | Not enough data | 
| **Overpayments** | Not enough data | 7.9 (67 reviews) | Not enough data | 
| **Duplicates** | Not enough data | 8.0 (76 reviews) | Not enough data | 

#### Fraud

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Vendor Checks** | Not enough data | 8.2 (73 reviews) | Not enough data | 
| **Data Generation** | Not enough data | 8.3 (84 reviews) | Not enough data | 
| **Monitoring** | Not enough data | 8.5 (89 reviews) | Not enough data | 

#### Agentic AI - AP Automation

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Digital Process Automation (DPA)

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | 8.8/10 | 40 |
| **Laserfiche** | 8.9/10 | 222 |
| **M-Files** | N/A | N/A |

#### Digital Workflows

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Logic and Conditions** | 9.0 (40 reviews) ✓ Verified | 8.9 (183 reviews) ✓ Verified | Not enough data | 
| **No-Code Or Low-Code** | 9.4 (38 reviews) ✓ Verified | 8.7 (170 reviews) ✓ Verified | Not enough data | 
| **Document Management** | 8.7 (37 reviews) ✓ Verified | 9.3 (197 reviews) ✓ Verified | Not enough data | 

#### Forms

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Data Mapping** | 8.8 (36 reviews) ✓ Verified | 8.8 (175 reviews) ✓ Verified | Not enough data | 
| **Templates** | 8.5 (38 reviews) ✓ Verified | 8.9 (190 reviews) ✓ Verified | Not enough data | 
| **Mobile-Friendly Forms** | 8.7 (38 reviews) ✓ Verified | 8.5 (163 reviews) ✓ Verified | Not enough data | 

#### Automation

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Workflow Automation** | 9.2 (38 reviews) ✓ Verified | 9.2 (196 reviews) ✓ Verified | Not enough data | 
| **Workflow Mapping** | 8.9 (37 reviews) | 9.1 (183 reviews) | Not enough data | 
| **Real-Time Updates** | 9.0 (38 reviews) ✓ Verified | 8.8 (175 reviews) ✓ Verified | Not enough data | 
| **Robotic Process Automation** | 7.9 (28 reviews) | 8.0 (129 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Digital Process Automation (DPA)

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### OCR

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | N/A | N/A |
| **Laserfiche** | 8.4/10 | 270 |
| **M-Files** | N/A | N/A |

#### Operating System

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **PC Operating System** | Not enough data | 9.1 (249 reviews) | Not enough data | 
| **Mac Operating System** | Not enough data | 7.3 (148 reviews) | Not enough data | 
| **Linux Operating System** | Not enough data | 7.3 (133 reviews) | Not enough data | 

#### Document Processing

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **File Type** | Not enough data | 8.9 (243 reviews) | Not enough data | 
| **Data Extraction** | Not enough data | 8.7 (228 reviews) | Not enough data | 
| **Mobile Capability** | Not enough data | 8.0 (186 reviews) | Not enough data | 
| **Intelligent Processing** | Not enough data | 8.5 (194 reviews) | Not enough data | 
| **Image Enhancement** | Not enough data | 8.4 (213 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Integration** | Not enough data | 8.5 (216 reviews) | Not enough data | 
| **File Conversion** | Not enough data | 8.6 (219 reviews) | Not enough data | 
| **Windows and Mac** | Not enough data | 8.6 (209 reviews) | Not enough data | 

#### Agentic AI - OCR

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | 8.9/10 | 20 |
| **Laserfiche** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Functionality

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Ease of Use** | 9.3 (20 reviews) | Not enough data | Not enough data | 
| **File Management** | 8.8 (18 reviews) | Not enough data | Not enough data | 
| **Multi-Language Support** | 8.7 (15 reviews) | Not enough data | Not enough data | 
| **Customization** | 9.0 (19 reviews) | Not enough data | Not enough data | 
| **Straight-Out-the-Box Functionality** | 8.9 (19 reviews) | Not enough data | Not enough data | 
| **Help Guides** | 8.8 (19 reviews) | Not enough data | Not enough data | 
| **Patching & Updates** | 9.0 (17 reviews) | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | N/A | N/A |
| **Laserfiche** | 8.7/10 | 238 |
| **M-Files** | N/A | N/A |

#### Customization

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Custom Fields** | Not enough data | 9.1 (218 reviews) | Not enough data | 
| **Conditional Logic** | Not enough data | 9.0 (206 reviews) | Not enough data | 
| **Multi-page Forms** | Not enough data | 9.1 (212 reviews) | Not enough data | 
| **Design** | Not enough data | 9.0 (217 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | 8.8 (190 reviews) | Not enough data | 
| **Offline Capability** | Not enough data | 7.9 (163 reviews) | Not enough data | 
| **Notifications** | Not enough data | 9.0 (214 reviews) | Not enough data | 
| **Payments** | Not enough data | 7.8 (141 reviews) | Not enough data | 
| **Mobile Forms** | Not enough data | 8.3 (180 reviews) | Not enough data | 

### Engineering Document Management

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | N/A | N/A |
| **Laserfiche** | N/A | N/A |
| **M-Files** | 9.3/10 | 34 |

#### Data Management

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Document Identification** | Not enough data | Not enough data | 9.3 (33 reviews) | 
| **Workflows** | Not enough data | Not enough data | 9.2 (30 reviews) | 
| **Version Control** | Not enough data | Not enough data | 9.3 (28 reviews) | 

#### Dashboards

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Resource-based Reports** | Not enough data | Not enough data | 8.4 (29 reviews) | 
| **Data Visualization and Analysis** | Not enough data | Not enough data | 8.5 (29 reviews) | 
| **Quality-Based Reports** | Not enough data | Not enough data | 8.6 (29 reviews) | 
| **Automated Dashboards** | Not enough data | Not enough data | 8.6 (30 reviews) | 

#### Collaboration

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Change Tracking** | Not enough data | Not enough data | 9.3 (31 reviews) | 
| **Simultaneous Access** | Not enough data | Not enough data | 8.6 (28 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 9.0 (32 reviews) | 
| **Commenting on Documents** | Not enough data | Not enough data | 9.3 (27 reviews) | 

#### Security

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Authorization** | Not enough data | Not enough data | 9.0 (28 reviews) | 
| **QR Code** | Not enough data | Not enough data | 8.8 (24 reviews) | 
| **Updates on Files** | Not enough data | Not enough data | 9.4 (29 reviews) | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | 8.2/10 | 360 |
| **Laserfiche** | 8.7/10 | 490 |
| **M-Files** | N/A | N/A |

#### Generative AI

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **AI Text Generation** | 6.9 (9 reviews) | 8.4 (123 reviews) | Not enough data | 
| **AI Text Summarization** | 6.9 (9 reviews) | 8.1 (120 reviews) | Not enough data | 

#### Process Management

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Process Overview** | 8.7 (309 reviews) | 8.9 (410 reviews) | Not enough data | 
| **Process Analysis** | 8.2 (291 reviews) | 8.7 (398 reviews) | Not enough data | 
| **Real-Time Process Monitoring** | 8.4 (301 reviews) | 8.9 (401 reviews) | Not enough data | 
| **Unstructured Processes** | 8.1 (56 reviews) | 8.5 (313 reviews) | Not enough data | 
| **API Connection** | 8.0 (55 reviews) | 8.2 (282 reviews) | Not enough data | 
| **Intelligence** | Feature Not Available | 8.5 (289 reviews) | Not enough data | 
| **Document Approval** | 8.9 (59 reviews) | 9.1 (350 reviews) | Not enough data | 

#### Customization

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Document Generation** | 8.0 (260 reviews) | 9.0 (440 reviews) | Not enough data | 
| **Process Design** | 8.5 (306 reviews) | 9.1 (448 reviews) | Not enough data | 
| **Process Repository** | 8.2 (275 reviews) | 9.2 (447 reviews) | Not enough data | 
| **No-Code App Development** | 8.4 (248 reviews) | 8.5 (380 reviews) | Not enough data | 
| **Low-Code App Development** | 8.4 (232 reviews) | 8.6 (381 reviews) | Not enough data | 

#### Collaboration

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Permissions for Sharing** | 8.4 (297 reviews) | 8.7 (414 reviews) | Not enough data | 
| **Data Unification** | 8.0 (261 reviews) | 8.6 (390 reviews) | Not enough data | 
| **Accessibility** | 8.7 (299 reviews) | 9.0 (420 reviews) | Not enough data | 
| **Process Routing** | 8.7 (293 reviews) | 9.0 (431 reviews) | Not enough data | 

#### Agentic AI - Business Process Management

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Process Development

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Process Routing** | 9.0 (60 reviews) | 9.1 (346 reviews) | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | N/A | N/A |
| **Laserfiche** | N/A | N/A |
| **M-Files** | 9.3/10 | 60 |

#### Management and Discovery - IT Documentation

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Search and Indexing** | Not enough data | Not enough data | 9.1 (55 reviews) | 
| **Version Control** | Not enough data | Not enough data | 9.2 (53 reviews) | 
| **Access and Permissions** | Not enough data | Not enough data | 9.4 (53 reviews) | 

#### Operations - IT Documentation

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | 9.2 (51 reviews) | 
| **Automation** | Not enough data | Not enough data | 8.9 (50 reviews) | 
| **Reporting** | Not enough data | Not enough data | 9.4 (54 reviews) | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | N/A | N/A |
| **Laserfiche** | 8.8/10 | 375 |
| **M-Files** | 8.6/10 | 196 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (20 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.2 (18 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (19 reviews) | 

#### File Management

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **File Type Support** | Not enough data | 9.0 (284 reviews) | 9.2 (132 reviews) | 
| **Metadata** | Not enough data | 9.4 (302 reviews) | 9.1 (137 reviews) | 
| **OCR Scanning** | Not enough data | 8.9 (280 reviews) | 8.3 (97 reviews) | 
| **Versioning** | Not enough data | 8.9 (263 reviews) | 9.1 (118 reviews) | 
| **Collaboration** | Not enough data | 8.7 (251 reviews) | 8.6 (120 reviews) | 
| **Document Assembly** | Not enough data | 8.8 (257 reviews) | 8.5 (112 reviews) | 
| **Form Creation** | Not enough data | 9.2 (280 reviews) | 8.1 (96 reviews) | 
| **Portals and Sites** | Not enough data | 8.5 (234 reviews) | 8.2 (92 reviews) | 
| **Disposition** | Not enough data | 8.7 (238 reviews) | 8.3 (101 reviews) | 
| **Search** | Not enough data | 8.9 (288 reviews) | 9.0 (135 reviews) | 
| **Web Interface** | Not enough data | 8.9 (265 reviews) | 8.7 (118 reviews) | 
| **Mobile Apps** | Not enough data | 7.9 (195 reviews) | 8.4 (101 reviews) | 

#### Workflow

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Process Automation** | Not enough data | 9.3 (304 reviews) | 8.7 (121 reviews) | 
| **Conditions** | Not enough data | 9.0 (266 reviews) | 8.5 (119 reviews) | 
| **Activities** | Not enough data | 9.0 (262 reviews) | 8.5 (112 reviews) | 
| **Records Management** | Not enough data | 9.2 (274 reviews) | 8.8 (112 reviews) | 
| **Case Management** | Not enough data | 8.7 (212 reviews) | 8.6 (100 reviews) | 

#### Platform

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Internationalization** | Not enough data | 8.6 (176 reviews) | 8.9 (95 reviews) | 
| **Performance and Reliability** | Not enough data | 8.9 (275 reviews) | 8.7 (130 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.6 (251 reviews) | 8.3 (112 reviews) | 
| **System of Record Integration** | Not enough data | 8.8 (229 reviews) | 8.6 (111 reviews) | 
| **APIs** | Not enough data | 8.5 (198 reviews) | 8.5 (97 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | N/A | N/A |
| **Laserfiche** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Permit to Work (PTW)

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | N/A | N/A |
| **Laserfiche** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Permit Lifecycle Management

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Permit Approval Workflows** | Not enough data | Not enough data | Not enough data | 
| **Permit Creation & Issuance** | Not enough data | Not enough data | Not enough data | 
| **Permit Closure & Verification** | Not enough data | Not enough data | Not enough data | 
| **Permit Templates & Types** | Not enough data | Not enough data | Not enough data | 

#### Safety & Compliance

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Regulatory Standards Support** | Not enough data | Not enough data | Not enough data | 
| **Risk Assessment Integration** | Not enough data | Not enough data | Not enough data | 
| **Compliance Tracking & Audit Trails** | Not enough data | Not enough data | Not enough data | 
| **Isolation & Lockout Tagout (LOTO) Controls** | Not enough data | Not enough data | Not enough data | 

#### Real‑Time Visibility

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Mobile & Field Access** | Not enough data | Not enough data | Not enough data | 
| **Real‑Time Permit Monitoring** | Not enough data | Not enough data | Not enough data | 

#### Integrations & Data

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | Not enough data | 
| **System Integrations & APIs** | Not enough data | Not enough data | Not enough data | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | 8.4/10 | 106 |
| **Laserfiche** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Application Design

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **UI Code Extending** | 8.2 (26 reviews) | Not enough data | Not enough data | 
| **Programming Code Extending** | 8.1 (26 reviews) | Not enough data | Not enough data | 
| **Customized Branding** | 8.1 (90 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Application Templates** | 8.2 (90 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Workflows** | 9.0 (96 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Data Control

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Data Migration** | 8.0 (80 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Data Synchronization** | 8.2 (83 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Data Security** | 8.3 (86 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Publishing

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Application Deployment** | 8.7 (90 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Platform Compatability** | 8.4 (87 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Lifecycle Management** | 8.6 (84 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Agentic AI - Low-Code Development Platforms

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | 9.0/10 | 57 |
| **Laserfiche** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### User Interface Design

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **WYSIWYG Editor** | 9.0 (45 reviews) | Not enough data | Not enough data | 
| **Customized Branding** | 8.2 (46 reviews) | Not enough data | Not enough data | 
| **App Templates** | 8.6 (44 reviews) | Not enough data | Not enough data | 
| **Workflow Management** | 9.2 (50 reviews) | Not enough data | Not enough data | 

#### Data Control

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Data Migration** | 8.6 (38 reviews) | Not enough data | Not enough data | 
| **Data Synchronization** | 8.8 (42 reviews) | Not enough data | Not enough data | 
| **Data Security** | 8.9 (41 reviews) | Not enough data | Not enough data | 

#### Publishing

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Application Deployment** | 8.8 (45 reviews) | Not enough data | Not enough data | 
| **Platform Compatibility** | 8.7 (45 reviews) | Not enough data | Not enough data | 
| **Lifecycle Management** | 8.9 (46 reviews) | Not enough data | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Kissflow** | N/A | N/A |
| **Laserfiche** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Knowledge Base

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Kissflow (7):** [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms), [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [Permit to Work (PTW)](https://www.g2.com/categories/permit-to-work-ptw)

**Unique to Laserfiche (9):** [Document Management Software](https://www.g2.com/categories/document-management), [Document Scanning Software](https://www.g2.com/categories/document-scanning), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [OCR Software](https://www.g2.com/categories/ocr), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Business Process Management Software](https://www.g2.com/categories/business-process-management)

**Unique to M-Files (6):** [Document Management Software](https://www.g2.com/categories/document-management), [Engineering Document Management Software](https://www.g2.com/categories/engineering-document-management), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | Kissflow | Laserfiche | M-Files | 
|---|---|---|---|
| **Small-Business** | 24.1% | 14.1% | 33.5% | 
| **Mid-Market** | 55.7% | 60.4% | 49.3% | 
| **Enterprise** | 20.3% | 25.6% | 17.2% | 

### By Industry

#### Kissflow

- **Information Technology and Services:** 8.4%
- **Education Management:** 7.2%
- **Financial Services:** 5.2%
- **Internet:** 3.4%
- **Computer Software:** 3.1%
- **Non-Profit Organization Management:** 2.9%
- **Consumer Goods:** 2.9%
- **Telecommunications:** 2.9%
- **Automotive:** 2.7%
- **Oil & Energy:** 2.5%
- **Other:** 58.9%

#### Laserfiche

- **Government Administration:** 39.0%
- **Education Management:** 7.4%
- **Primary/Secondary Education:** 5.0%
- **Higher Education:** 4.4%
- **Financial Services:** 4.1%
- **Information Technology and Services:** 4.1%
- **Accounting:** 3.0%
- **Government Relations:** 2.8%
- **Utilities:** 2.6%
- **Banking:** 2.0%
- **Other:** 25.4%

#### M-Files

- **Information Technology and Services:** 16.4%
- **Marketing and Advertising:** 4.9%
- **Construction:** 4.9%
- **Oil & Energy:** 4.9%
- **Computer Software:** 4.4%
- **Financial Services:** 4.4%
- **Automotive:** 4.0%
- **Computer & Network Security:** 3.5%
- **Information Services:** 3.5%
- **Real Estate:** 2.7%
- **Other:** 46.5%

---
## Alternatives

### Alternatives to Kissflow

- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1540 reviews)
- [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (486 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (313 reviews)
- [ProcessMaker](https://www.g2.com/products/processmaker/reviews) — 4.3/5 stars (305 reviews)
- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.6/5 stars (1423 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (533 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (164 reviews)

### Alternatives to Laserfiche

- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (247 reviews)
- [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.5/5 stars (172 reviews)
- [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (386 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5239 reviews)
- [FineReader PDF for Windows and Mac](https://www.g2.com/products/finereader-pdf-for-windows-and-mac/reviews) — 4.5/5 stars (294 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1089 reviews)

### Alternatives to M-Files

- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (247 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (386 reviews)
- [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews)
- [OpenText Documentum Content Management](https://www.g2.com/products/opentext-documentum-content-management/reviews) — 3.7/5 stars (57 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (309 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5239 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1534 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10340 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4348 reviews)

---
## Top Discussions

### Kissflow

- Title: [How do i generate a well understood summary report for all the request put on kissflow](https://www.g2.com/discussions/how-do-i-generate-a-well-understood-summary-report-for-all-the-request-put-on-kissflow) — 3 comments, 1 upvote
  > **Top comment:** "They way my company has my kissflow set up, all I have to do is click on reports and it has all of the breakdowns to each category I use.  It tells me how..."
- Title: [How do you use Kissflow?](https://www.g2.com/discussions/how-do-you-use-kissflow) — 1 comment
  > **Top comment:** "To standardize processes for requesting goods and services, as well as material requests."
- Title: [What is Kissflow software?](https://www.g2.com/discussions/what-is-kissflow-software) — 1 comment *(includes official response)*
  > **Top comment:** "Kissflow is a process management platform similar to Process Street. You can manage different workflows and processes.
"
- Title: [How do I delete multiple records that have been completed](https://www.g2.com/discussions/how-do-i-delete-multiple-records-that-have-been-completed) — 1 comment, 1 upvote
  > **Top comment:** "As an admin there are several ways. I typically will go to reports then all items. Under here you can chose the app you are working with and click it. From..."

### Laserfiche

- Title: [Would it be possible to get a trial version of laserfiche RIO etc  (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?](https://www.g2.com/discussions/40129-would-it-be-possible-to-get-a-trial-version-of-laserfiche-rio-etc-e-g-billed-weekly-monthly-through-dedicated-server-provider-laserfiche-would-partner-with-would-be-great-and-safer-than-an-offline-i-guess) — 3 comments, 1 upvote
  > **Top comment:** "I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of..."
- Title: [What is the best way to explain Laserfische to a non-user?](https://www.g2.com/discussions/34045-what-is-the-best-way-to-explain-laserfische-to-a-non-user) — 3 comments, 1 upvote
  > **Top comment:** "The most robust digital file cabinet money can buy!!"
- Title: [What is Laserfiche software?](https://www.g2.com/discussions/what-is-laserfiche-software) — 2 comments
  > **Top comment:** "Electronic Content Management System"
- Title: [How many individuals in your workplace utilize Laserfiche Forms and Workflow?](https://www.g2.com/discussions/40188-how-many-individuals-in-your-workplace-utilize-laserfiche-forms-and-workflow) — 2 comments, 1 upvote
  > **Top comment:** "Id say about 90% use workflow, and 75% use forms. IT backgrounds vary, and I've seen novices thrive in workflow & forms once they enroll in training. "

### M-Files

- Title: [Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?](https://www.g2.com/discussions/is-anyone-else-struggling-with-ai-tagging-and-advanced-workflows-adding-chaos-instead-of-clarity) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">One thing you could try is turning on smaller workflows one at a time and validating results in a test vault before..."
- Title: [How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?](https://www.g2.com/discussions/how-are-you-dealing-with-the-older-feeling-desktop-client-and-extra-clicks-in-everyday-work) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You could also look at adjusting view settings and shortcuts so you’re only seeing fields and actions you use most..."
- Title: [What are you doing to cope with slow performance on large data sets and in the cloud?](https://www.g2.com/discussions/what-are-you-doing-to-cope-with-slow-performance-on-large-data-sets-and-in-the-cloud) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">It might help to check whether the vault structure or underlying hardware/network might be slowing things down, because..."
- Title: [How are you helping new and non‑technical colleagues get over the M-Files learning curve?](https://www.g2.com/discussions/how-are-you-helping-new-and-non-technical-colleagues-get-over-the-m-files-learning-curve) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You could also look into formal enablement or champion training so non-technical users get support from peers, since..."
- Title: [Complex setup and constant metadata tweaks slow my rollout and ongoing work](https://www.g2.com/discussions/complex-setup-and-constant-metadata-tweaks-slow-my-rollout-and-ongoing-work) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you considered rolling out M-Files in smaller phases with well-defined metadata rules and testing each phase..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kissflow-vs-laserfiche-vs-m-files)