# Kisi, Rhombus vs The Receptionist Comparison | | Kisi | Rhombus | The Receptionist | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 4.8 out of 5 | | **Total Reviews** | 35 | 609 | 432 | | **Largest Market Segment** | Mid-Market (51.4% of reviews) | Mid-Market (48.1% of reviews) | Mid-Market (52.0% of reviews) | | **Entry Level Price** | Contact Us | No pricing available | $630.00 1 Site Per Year | --- ## Top Pros & Cons ### Kisi Pros: - Customer Support (1 reviews) - Ease of Use (1 reviews) Cons: - Expensive (1 reviews) - Poor Customer Support (1 reviews) ### Rhombus Pros: - Ease of Use (54 reviews) - Camera Quality (40 reviews) Cons: - Camera Issues (18 reviews) - Expensive (11 reviews) ### The Receptionist Pros: - Easy Setup (13 reviews) - Ease of Use (11 reviews) Cons: - Limited Customization (4 reviews) - Lack of Customization (3 reviews) --- ## Ratings Comparison | Rating | Kisi | Rhombus | The Receptionist | |---|---|---|---| | **Meets Requirements** | 9.4 (29 reviews) | 9.4 (523 reviews) | 9.3 (326 reviews) | | **Ease of Use** | 9.2 (30 reviews) | 9.4 (536 reviews) | 9.5 (328 reviews) | | **Ease of Setup** | 8.9 (18 reviews) | 9.2 (433 reviews) | 9.3 (313 reviews) | | **Ease of Admin** | 9.1 (17 reviews) | 9.4 (390 reviews) | 9.5 (308 reviews) | | **Quality of Support** | 9.0 (24 reviews) | 9.3 (486 reviews) | 9.7 (318 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (16 reviews) | 9.4 (381 reviews) | 9.6 (307 reviews) | | **Product Direction (% positive)** | 8.0 (29 reviews) | 9.5 (516 reviews) | 9.5 (312 reviews) | --- ## Pricing ### Kisi #### Entry-Level Pricing Plan: Kisi Pricing Price: Contact Us Description: Reach out to sales@getkisi.com and receive personalized consultation for your project! Key Features: - sales@getkisi.com [Learn more about Kisi](https://www.g2.com/products/kisi/reviews) #### Free Trial Yes ### Rhombus #### Entry-Level Pricing No pricing available #### Free Trial Yes ### The Receptionist #### Entry-Level Pricing Plan: Core Price: $630.00 1 Site Per Year Description: Get started with the core essentials Key Features: - Core Visitor Management - Email & chat support - Companion app [Browse all 4 editions](https://www.g2.com/products/the-receptionist/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Visitor Management | Product | Score | Reviews | |---|---|---| | **Kisi** | 8.3/10 | 10 | | **Rhombus** | N/A | N/A | | **The Receptionist** | 8.4/10 | 188 | #### Platform Basics | Feature | Kisi | Rhombus | The Receptionist | |---|---|---|---| | **Visitor Check-In** | 7.8 (9 reviews) | Not enough data | 9.6 (184 reviews) | | **Mail Management** | Feature Not Available | Not enough data | 8.7 (125 reviews) | | **Visitor Database** | Not enough data | Not enough data | 9.1 (37 reviews) | | **Reports & Analytics** | Not enough data | Not enough data | 8.8 (32 reviews) | | **Blacklist Screenings** | Feature Not Available | Not enough data | 7.3 (30 reviews) | | **Badge Issuance** | Not enough data | Not enough data | 7.2 (28 reviews) | | **Automation** | Not enough data | Not enough data | 8.4 (33 reviews) | #### Platform Data | Feature | Kisi | Rhombus | The Receptionist | |---|---|---|---| | **Automation** | 9.0 (10 reviews) | Not enough data | 9.1 (153 reviews) | | **Analytics** | 7.2 (9 reviews) | Not enough data | 9.2 (160 reviews) | | **Visitor Logs** | 7.2 (9 reviews) | Not enough data | 9.3 (160 reviews) | | **Dashboard** | 8.1 (9 reviews) | Not enough data | 9.5 (171 reviews) | #### Platform Interoperability | Feature | Kisi | Rhombus | The Receptionist | |---|---|---|---| | **Notifications** | 8.6 (7 reviews) | Not enough data | 9.6 (165 reviews) | | **Hardware** | Feature Not Available | Not enough data | 9.5 (169 reviews) | #### Platform Additional Functionality | Feature | Kisi | Rhombus | The Receptionist | |---|---|---|---| | **Integration** | 8.1 (9 reviews) | Not enough data | 8.8 (128 reviews) | #### Additional Functionality - Visitor Management | Feature | Kisi | Rhombus | The Receptionist | |---|---|---|---| | **NDA & Contract Signing** | Not enough data | Not enough data | 8.0 (29 reviews) | | **Integrations with Relevant Software** | Not enough data | Not enough data | 5.9 (25 reviews) | | **Hardware Integration** | Feature Not Available | Not enough data | 8.2 (28 reviews) | | **Multi-lingual Support** | Feature Not Available | Not enough data | 6.7 (26 reviews) | #### Agentic AI - Visitor Management | Feature | Kisi | Rhombus | The Receptionist | |---|---|---|---| | **Decision Making** | Feature Not Available | Not enough data | 6.9 (13 reviews) | ### Video Surveillance | Product | Score | Reviews | |---|---|---| | **Kisi** | N/A | N/A | | **Rhombus** | 8.9/10 | 469 | | **The Receptionist** | N/A | N/A | #### Setup | Feature | Kisi | Rhombus | The Receptionist | |---|---|---|---| | **Turnkey** | Not enough data | Feature Not Available | Not enough data | | **Compatibility** | Not enough data | Feature Not Available | Not enough data | | **Integrations** | Not enough data | 8.5 (432 reviews) | Not enough data | | **Load Balancing** | Not enough data | Feature Not Available | Not enough data | #### Access | Feature | Kisi | Rhombus | The Receptionist | |---|---|---|---| | **Storage** | Not enough data | 8.9 (448 reviews) | Not enough data | | **Alerts** | Not enough data | 8.9 (446 reviews) | Not enough data | | **Video Access** | Not enough data | 9.3 (453 reviews) | Not enough data | | **Security** | Not enough data | 9.2 (449 reviews) | Not enough data | | **Dashboard** | Not enough data | 9.1 (445 reviews) | Not enough data | | **Analytics** | Not enough data | 8.8 (435 reviews) | Not enough data | | **Collaboration** | Not enough data | 8.8 (427 reviews) | Not enough data | #### Video Intelligence | Feature | Kisi | Rhombus | The Receptionist | |---|---|---|---| | **AI-Based Search** | Not enough data | 8.3 (437 reviews) | Not enough data | | **Object Detection** | Not enough data | 8.8 (451 reviews) | Not enough data | | **Workflow** | Not enough data | Feature Not Available | Not enough data | --- ## Categories **Unique to Kisi (2):** [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Physical Security Software](https://www.g2.com/categories/physical-security) **Unique to Rhombus (2):** [Physical Security Software](https://www.g2.com/categories/physical-security), [Video Surveillance Software](https://www.g2.com/categories/video-surveillance) **Unique to The Receptionist (1):** [Visitor Management Software](https://www.g2.com/categories/visitor-management) --- ## Reviewer Demographics ### By Company Size | Segment | Kisi | Rhombus | The Receptionist | |---|---|---|---| | **Small-Business** | 37.1% | 41.8% | 41.1% | | **Mid-Market** | 51.4% | 48.1% | 52.0% | | **Enterprise** | 11.4% | 10.1% | 6.9% | ### By Industry #### Kisi - **Commercial Real Estate:** 11.8% - **Computer Software:** 11.8% - **Education Management:** 8.8% - **Hospitality:** 8.8% - **Information Technology and Services:** 8.8% - **Market Research:** 5.9% - **Health, Wellness and Fitness:** 5.9% - **Consumer Services:** 5.9% - **Internet:** 2.9% - **Marketing and Advertising:** 2.9% - **Other:** 26.5% #### Rhombus - **Education Management:** 10.3% - **Primary/Secondary Education:** 10.0% - **Information Technology and Services:** 6.5% - **Real Estate:** 5.6% - **Food & Beverages:** 4.8% - **Manufacturing:** 4.6% - **Construction:** 4.3% - **Retail:** 3.8% - **Commercial Real Estate:** 3.2% - **Non-Profit Organization Management:** 2.7% - **Other:** 44.3% #### The Receptionist - **Mental Health Care:** 8.3% - **Hospital & Health Care:** 7.1% - **Manufacturing:** 4.7% - **Aviation & Aerospace:** 3.8% - **Automotive:** 3.5% - **Electrical/Electronic Manufacturing:** 3.3% - **Financial Services:** 3.1% - **Food Production:** 2.6% - **Information Technology and Services:** 2.6% - **Health, Wellness and Fitness:** 2.4% - **Other:** 58.6% --- ## Alternatives ### Alternatives to Kisi - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) — 4.7/5 stars (436 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56389 reviews) - [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (554 reviews) - [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews) - [Skedda](https://www.g2.com/products/skedda/reviews) — 4.8/5 stars (283 reviews) - [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (262 reviews) - [Joan](https://www.g2.com/products/joan/reviews) — 4.5/5 stars (257 reviews) - [Wayleadr](https://www.g2.com/products/wayleadr/reviews) — 4.9/5 stars (251 reviews) - [Qminder](https://www.g2.com/products/qminder/reviews) — 4.6/5 stars (246 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.7/5 stars (401 reviews) ### Alternatives to Rhombus - [Verkada](https://www.g2.com/products/verkada/reviews) — 4.7/5 stars (141 reviews) - [Spot AI](https://www.g2.com/products/spot-ai/reviews) — 4.8/5 stars (75 reviews) - [Eagle Eye Networks](https://www.g2.com/products/eagle-eye-networks/reviews) — 4.8/5 stars (48 reviews) - [Hikvision iVMS-5200](https://www.g2.com/products/hikvision-ivms-5200/reviews) — 3.8/5 stars (18 reviews) - [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (262 reviews) - [Coram AI](https://www.g2.com/products/coram-ai/reviews) — 4.9/5 stars (184 reviews) - [Omnigo](https://www.g2.com/products/omnigo/reviews) — 4.2/5 stars (59 reviews) - [Resolver](https://www.g2.com/products/resolver/reviews) — 4.3/5 stars (179 reviews) - [Kastle](https://www.g2.com/products/kastle/reviews) — 4.6/5 stars (171 reviews) - [Brivo](https://www.g2.com/products/brivo/reviews) — 4.6/5 stars (35 reviews) ### Alternatives to The Receptionist - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) — 4.7/5 stars (436 reviews) - [Eptura Visitor](https://www.g2.com/products/eptura-visitor/reviews) — 4.6/5 stars (177 reviews) - [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (262 reviews) - [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews) - [Greetly](https://www.g2.com/products/greetly/reviews) — 4.8/5 stars (21 reviews) - [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (554 reviews) - [WorkInSync](https://www.g2.com/products/workinsync/reviews) — 4.6/5 stars (239 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56389 reviews) - [Robin](https://www.g2.com/products/robin/reviews) — 4.4/5 stars (211 reviews) - [Skedda](https://www.g2.com/products/skedda/reviews) — 4.8/5 stars (283 reviews) --- ## Top Discussions ### Kisi - Title: [What is an access control software?](https://www.g2.com/discussions/what-is-an-access-control-software) — 1 comment > **Top comment:** "Access control software is a fundamental component of physical security. As part of an access control system, the access control software is a digital..." - Title: [What features should a good access control system include?](https://www.g2.com/discussions/what-features-should-a-good-access-control-system-include) — 1 comment > **Top comment:** "Must-have features include: remote lockdown, mobile app unlock, offline functionality, two-factor authentication, and global management. " - Title: [What are some features of access control systems?](https://www.g2.com/discussions/what-are-some-features-of-access-control-systems) — 1 comment > **Top comment:** "Some features include remote lockdown, mobile app unlock, offline functionality, two-factor authentication, and global management. " - Title: [An electronic keypad entry system solves all those missing key problems. ... Unlock your front door with a four-digit number that you simply punch into an electronic keypad. This electronic lock is easy to install; you only need a screwdriver.](https://www.g2.com/discussions/an-electronic-keypad-entry-system-solves-all-those-missing-key-problems-unlock-your-front-door-with-a-four-digit-number-that-you-simply-punch-into-an-electronic-keypad-this-electronic-lock-is-easy-to-install-you-only-need-a-screwdriver) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Agreed, however many companies using cloud based access control really like the fact it gets you operationally a lot more efficient, e.g. you don't have to..." - Title: [What makes Kisi unique?](https://www.g2.com/discussions/value-of-kisi) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Kisi's guiding product philosophies are: mobile first, cloud hardware, distributed architecture and dynamic unlocking. " ### Rhombus - Title: [What is Rhombus Systems used for?](https://www.g2.com/discussions/what-is-rhombus-systems-used-for) — 1 comment > **Top comment:** "Security cameras and access controls." ### The Receptionist - Title: [Is receptionist software allow to integrate with third party application?](https://www.g2.com/discussions/29296-is-receptionist-software-allow-to-integrate-with-third-party-application) — 4 comments, 1 upvote > **Top comment:** "Hi Chattar, We have direct integrations with Slack, Active Directory, Dropbox, and Google Drive. We also have an integration with Zapier, which allows you..." - Title: [Are all features included in the pricing?](https://www.g2.com/discussions/features-54072a2a-e363-4c30-9170-5b5cd1f8acaf) — 3 comments, 1 upvote *(includes official response)* > **Top comment:** "Yep! No matter what pricing tier your company falls in, you get access to all of our features. Yes, all of them. We price based on the number of employees..." - Title: [Is support included?](https://www.g2.com/discussions/support-9ec2a076-f67c-4b8d-a38e-119792327f0e) — 3 comments, 1 upvote *(includes official response)* > **Top comment:** "You know it is! We want to show you how much we care, and the best way to do that is to be here when you need us. We believe that we have the easiest,..." - Title: [Why The Receptionist?](https://www.g2.com/discussions/6758-why-the-receptionist) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "No way! We want to be your receptionist’s most valuable asset! We are certain there are other things going on in your office, and being tied to a desk is no..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kisi-vs-rhombus-systems-vs-the-receptionist)