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Compare Kintsugi and Vertex 
Featured Products
At a Glance
Market Segments
Small-Business (84.4% of reviews)
Enterprise (56.1% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Kintsugi
Star Rating
(32)4.7 out of 5
Market Segments
Small-Business (84.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 3 pricing plansVertex
Star Rating
(459)4.4 out of 5
Market Segments
Enterprise (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VertexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vertex excels in customer support, with users highlighting the prompt resolution of issues and thorough explanations provided by the support team. This level of assistance is particularly beneficial for businesses that require reliable help when navigating complex tax regulations.
- Users say Kintsugi offers a remarkably quick setup process, making it an attractive option for small businesses. Reviewers appreciate how the platform simplifies sales tax management, allowing them to focus on their core business activities without the stress of tax compliance.
- According to verified reviews, Vertex has a strong reporting filing system that users find easy to navigate. This feature is particularly praised by enterprise-level clients who need robust tools to manage their tax obligations effectively.
- Reviewers mention that Kintsugi's use of AI to preemptively catch tax issues is a game-changer, making the process feel less intimidating. This innovative approach resonates well with users who are new to sales tax compliance and prefer a hands-off solution.
- Users highlight that while Vertex has a higher overall satisfaction score, Kintsugi's ease of use and setup are frequently commended, with many users noting that they no longer have to worry about filing sales tax, which they found to be a priceless benefit.
- G2 reviewers indicate that while Vertex is favored by larger enterprises, Kintsugi shines in the small business segment, with users expressing delight in the platform's dashboards that provide real-time insights into their tax situation, marking a significant upgrade from previous manual methods.
Pricing
Entry-Level Pricing
Kintsugi
Free ($0)
Free
Per Month
- No credit card required
- Free nexus monitoring, physical and economic
- Comprehensive exposure and historical liabilities auditing
Vertex
No pricing availableFree Trial
Kintsugi
Free Trial is available
Vertex
No trial information availableRatings
Meets Requirements
9.4
31
8.3
133
Ease of Use
9.2
32
8.1
357
Ease of Setup
8.8
32
7.7
289
Ease of Admin
8.9
11
8.4
78
Quality of Support
9.5
30
7.6
130
Has the product been a good partner in doing business?
9.4
11
8.2
103
Product Direction (% positive)
10.0
30
7.9
131
Features by Category
Tracking
9.1
29
8.6
29
8.5
27
8.2
21
8.5
28
7.7
20
8.6
27
8.2
26
9.0
28
7.5
21
8.9
29
7.5
19
Integrations
8.5
29
7.9
25
Remittance
9.1
27
8.9
25
9.7
27
8.1
26
8.2
25
7.2
18
9.2
24
7.0
19
Agentic AI - Sales Tax and VAT Compliance
8.5
16
Not enough data
8.6
16
Not enough data
Tax Planning
Not enough data
6.3
5
Not enough data
5.7
5
Not enough data
6.7
5
Not enough data
7.0
5
Tax Filing
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
7.3
5
Workflows
Not enough data
7.0
5
Not enough data
7.3
5
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kintsugi and Vertex are categorized as Sales Tax and VAT Compliance
Unique Categories
Kintsugi has no unique categories
Vertex is categorized as Corporate Tax and SAP Store
Reviews
Reviewers' Company Size
Kintsugi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vertex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
25.0%
Health, Wellness and Fitness
12.5%
Consumer Goods
12.5%
Information Technology and Services
9.4%
Computer Software
9.4%
Other
31.3%
Retail
15.4%
Manufacturing
9.4%
Accounting
8.0%
Information Technology and Services
4.9%
Financial Services
4.7%
Other
57.7%
Discussions
Kintsugi has no discussions with answers
How many clients are on O Series?
1 Comment
Official Response from Vertex
Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses...Read more
When are O Series data updates made available?
1 Comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more
Can O Series complete Returns?
1 Comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
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