Compare Kintone and Zoho CRM 
At a Glance
Market Segments
Small-Business (73.7% of reviews)
Small-Business (61.6% of reviews)
Entry-Level Pricing
$24.00 5 Users Per Month
Free
Kintone
Star Rating
(267)4.6 out of 5
Market Segments
Small-Business (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 5 Users Per Month
Learn more about KintoneZoho CRM
Star Rating
(2,894)4.1 out of 5
Market Segments
Small-Business (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in providing a comprehensive suite of features at a competitive price, making it a strong choice for small businesses looking for an affordable solution. Users appreciate its ability to integrate sales automation, analytics, and multichannel engagement into one platform, which significantly aids in business growth.
- Users say that Kintone stands out for its user-friendly interface and ease of use, particularly in project management automation. Reviewers have highlighted how the platform helped standardize approval workflows after merging companies, showcasing its effectiveness in improving communication and process consistency.
- According to verified reviews, Zoho CRM has a more extensive user base, reflected in its higher total number of reviews. This suggests a broader range of experiences and feedback, which can be beneficial for potential users seeking a well-tested solution.
- Reviewers mention that Kintone offers exceptional support, with many users noting that the developers actively use the product themselves. This hands-on approach has led to a straightforward development process and responsive customer service, which users find particularly valuable.
- G2 reviewers highlight that while Zoho CRM has a slightly lower ease of setup rating, many users still find the platform intuitive and easy to navigate. The seamless integration with other software is frequently praised, making it a practical choice for businesses looking to streamline their operations.
- Users report that Kintone's customization capabilities are impressive, allowing businesses to tailor the platform to their specific needs. This flexibility, combined with its strong performance in user, role, and access management, makes it a compelling option for organizations that require a high degree of personalization in their workflows.
Pricing
Entry-Level Pricing
Kintone
Professional Edition
$24.00
5 Users Per Month
*minimum 5 users
- No-code application building
- Collaboration Suite
- Open API Connectivity
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Kintone
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.8
219
8.4
2,460
Ease of Use
8.9
221
8.3
2,479
Ease of Setup
8.7
180
8.0
1,250
Ease of Admin
9.0
170
8.0
1,019
Quality of Support
9.3
214
7.6
2,253
Has the product been a good partner in doing business?
9.4
167
8.0
995
Product Direction (% positive)
8.6
206
8.0
2,395
Features by Category
Sales Force Automation
Not enough data
8.5
1647
|
Verified
Not enough data
8.3
876
|
Verified
Not enough data
8.2
1566
|
Verified
Not enough data
8.2
1632
|
Verified
Not enough data
7.8
1186
|
Verified
Not enough data
8.4
671
|
Verified
Not enough data
7.9
1217
|
Verified
Not enough data
8.0
1209
|
Verified
Not enough data
8.2
1323
|
Verified
Marketing Automation
Not enough data
8.0
1343
|
Verified
Not enough data
7.9
1304
|
Verified
Not enough data
8.4
1538
|
Verified
Not enough data
7.9
1126
|
Verified
Customer Support
Not enough data
8.0
1201
|
Verified
Not enough data
7.9
1204
|
Verified
Not enough data
7.9
1236
|
Verified
Not enough data
7.8
1068
|
Verified
Not enough data
8.0
1113
|
Verified
Reporting & Analytics
Not enough data
8.2
1510
|
Verified
Not enough data
8.2
1559
|
Verified
Not enough data
8.1
1055
|
Verified
Mobile & Social
Not enough data
8.1
1082
|
Verified
Not enough data
8.0
1091
|
Verified
Not enough data
8.0
1201
|
Verified
Platform
9.3
9
8.1
865
|
Verified
8.8
7
8.1
838
|
Verified
9.6
8
8.4
857
|
Verified
7.3
5
8.1
647
|
Verified
7.3
5
7.8
547
|
Verified
8.7
5
8.1
718
|
Verified
9.3
9
8.4
845
|
Verified
8.9
6
8.1
661
|
Verified
Integration
8.9
9
8.3
651
|
Verified
Not enough data
8.1
640
|
Verified
Not enough data
8.0
600
|
Verified
Generative AI
Not enough data
8.2
180
Agentic AI - CRM
Feature Not Available
8.0
65
Not enough data
8.3
63
Not enough data
8.1
66
Not enough data
8.0
65
Not enough data
8.3
64
Not enough data
8.3
64
Not enough data
8.3
64
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
161
Not enough data
8.8
157
Not enough data
8.3
146
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.6
143
Not enough data
8.2
139
Not enough data
7.9
121
AI and Automation
Not enough data
8.3
147
Not enough data
8.5
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Setup
9.2
47
Not enough data
9.4
46
Not enough data
9.0
43
Not enough data
8.8
50
Not enough data
Management
9.2
43
Not enough data
8.9
42
Not enough data
8.8
34
Not enough data
Generative AI
8.6
7
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
98
Not enough data
8.6
93
Not enough data
8.6
97
Not enough data
8.4
89
Not enough data
8.9
57
Agentic AI - Customer Journey Mapping
Not enough data
7.1
12
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Multichannel inventory management
7.4
13
Not enough data
7.3
13
Not enough data
6.7
12
Not enough data
3PL inventory management
8.4
17
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
Inventory Management
8.4
19
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
7.3
13
Not enough data
7.4
14
Not enough data
Inventory Management Platform Features
8.6
31
|
Verified
Not enough data
7.8
28
|
Verified
Not enough data
7.4
24
Not enough data
6.8
23
|
Verified
Not enough data
6.8
22
Not enough data
8.1
25
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.1
18
Not enough data
7.4
20
Not enough data
8.4
34
Not enough data
Warehouse Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management Platform Features
8.6
31
|
Verified
Not enough data
7.8
28
|
Verified
Not enough data
7.4
24
Not enough data
6.8
23
|
Verified
Not enough data
6.8
22
Not enough data
8.1
25
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.1
18
Not enough data
7.4
20
Not enough data
8.4
34
Not enough data
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
Not enough data
8.2
154
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
8.4
162
|
Verified
Personalization
Not enough data
8.5
178
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.6
185
|
Verified
Not enough data
8.4
172
|
Verified
Administrative
Not enough data
8.5
170
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Data Sourcing
Not enough data
8.3
145
Not enough data
8.4
149
Not enough data
8.3
142
Not enough data
8.6
156
Not enough data
8.5
147
Predictive Analytics
Not enough data
8.5
147
Not enough data
8.3
139
Not enough data
8.0
124
Not enough data
8.2
130
Sales Management
Not enough data
8.5
154
Not enough data
8.3
131
Not enough data
8.5
145
Not enough data
8.8
152
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
9.1
44
|
Verified
Not enough data
8.1
36
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
8.9
39
|
Verified
Not enough data
Data Control
8.8
39
|
Verified
Not enough data
8.6
37
|
Verified
Not enough data
8.9
34
|
Verified
Not enough data
Publishing
9.1
39
|
Verified
Not enough data
8.7
36
Not enough data
9.2
38
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration
9.1
60
Not enough data
8.7
51
Not enough data
8.9
55
Not enough data
8.0
42
Not enough data
8.6
51
Not enough data
Database Administration
9.2
52
Not enough data
9.0
51
Not enough data
8.9
49
Not enough data
Availability
9.1
61
Not enough data
8.8
49
Not enough data
8.8
51
Not enough data
9.1
50
Not enough data
Security
8.5
31
Not enough data
8.7
38
Not enough data
8.8
33
Not enough data
Data Management
9.2
39
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Kintone and Zoho CRM are categorized as CRM
Unique Categories
Kintone is categorized as Workflow Management, No-Code Development Platforms, Inventory Control, Desktop Database, Warehouse Management, and Database as a Service (DBaaS)
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Kintone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
18.0%
Information Technology and Services
4.7%
Education Management
4.3%
Construction
3.9%
Computer Software
3.5%
Other
65.5%
Information Technology and Services
16.0%
Computer Software
9.9%
Marketing and Advertising
8.8%
Financial Services
3.6%
Real Estate
3.5%
Other
58.2%
Alternatives
Discussions
I know I can access kintone from the web but is there also a kintone mobile app?
1 Comment
Official Response from Kintone
Yes! We have native apps for both iOS and Android. You can also access your kintone account via mobile web. Read more
Do you have a free trial?
1 Comment
Official Response from Kintone
Yes! Please visit https://www.kintone.com/trial and start building business apps for free with your trial.Read more
Do you offer any discounts to nonprofits/NPOs?
1 Comment
Official Response from Kintone
We have a special discounted pricing for registered 501c3 nonprofit organizations. Please visit our NPO page to learn...Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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