G2 reviewers report that Smartsheet excels in overall user satisfaction, with many users highlighting its intuitive interface and customizable sheets that enhance project tracking and collaboration. Users appreciate how it transforms team organization and keeps everyone aligned with real-time updates.
Users say Kintone stands out for its ease of use and appealing user interface, making it particularly attractive for small businesses. Reviewers mention that the ability to automate project management processes simplifies workflows, which is especially beneficial for teams looking to streamline operations.
According to verified reviews, Smartsheet's implementation process is praised for being quick and straightforward, allowing teams to get up and running efficiently. Users have noted that the platform's features help in tracking tasks, deadlines, and resources all in one place, making it a robust tool for project management.
Reviewers mention that Kintone provides excellent support, with many users appreciating the developers' hands-on approach to the product. This connection leads to a development process that is both simple and budget-friendly, which is a significant advantage for smaller organizations.
G2 reviewers highlight that while Smartsheet has a higher overall satisfaction score, Kintone receives slightly better ratings for quality of support and ease of administration. Users feel that Kintone's support team is responsive and knowledgeable, which enhances the overall user experience.
Users report that Smartsheet is particularly effective for mid-market companies, while Kintone is favored by small businesses. This distinction suggests that Smartsheet may offer more comprehensive features for larger teams, whereas Kintone's simplicity and automation capabilities cater well to smaller, agile teams.
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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