G2 reviewers report that Kinsta excels in customer support, with users highlighting the availability of 24/7 assistance and quick response times. One user mentioned, "Fast and Reliable answers of my question and solving problems in such short times," showcasing the reliability of their support team.
Users say that Kinsta's performance is a standout feature, with many praising the fast loading times of their websites. A recent review noted, "The speeds our websites get, and the quick, easy support from technicians 24/7," indicating that Kinsta not only delivers speed but also supports users effectively.
Reviewers mention that WPX Hosting also offers impressive speed, particularly in terms of page serving and backend access. One user stated, "Speed of serving pages, speed of gaining support," which highlights the efficiency of their service, although it may not match Kinsta's overall performance.
According to verified reviews, both Kinsta and WPX Hosting provide ease of use, but Kinsta edges out slightly with a more intuitive setup process. Users have noted that Kinsta's initial setup was "phenomenal," while WPX Hosting's panel is described as "easy to navigate," indicating a solid user experience for both.
Users highlight that while WPX Hosting has commendable customer support, with one user stating, "I don't think I've ever experienced such an amazing customer support," Kinsta's support is often regarded as more consistent and reliable, especially during critical situations.
G2 reviewers indicate that Kinsta's overall user satisfaction is significantly higher, reflected in its G2 Score of 82.7 compared to WPX Hosting's 51.59. This suggests that Kinsta is more favored among users, particularly in the small business segment, where it has garnered a larger volume of recent positive feedback.
Thank you, Tim, for your suggestions! 🙌
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