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Compare Kinsta and WordPress.com 
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At a Glance
Market Segments
Small-Business (93.1% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
Free Trial
$4 user/month
Kinsta
Star Rating
(1,331)4.8 out of 5
Market Segments
Small-Business (93.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansWordPress.com
Star Rating
(2,627)4.4 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
$4 user/month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kinsta excels in Quality of Support, scoring 9.7 compared to WordPress.com’s 7.9. Reviewers mention that Kinsta's support team is responsive and knowledgeable, often resolving issues quickly, while WordPress.com users have noted longer wait times for assistance.
- Reviewers mention that Kinsta offers superior Ease of Use with a score of 9.4, while WordPress.com scores 8.4. Users say Kinsta’s dashboard is intuitive and user-friendly, making it easier for beginners to navigate, whereas some WordPress.com users find the interface less straightforward.
- G2 users highlight Kinsta's Technical Support as a standout feature, scoring 9.6, compared to WordPress.com’s 8.2. Reviewers mention that Kinsta provides in-depth technical assistance, which is particularly beneficial for users with complex hosting needs.
- Users on G2 report that Kinsta's Backup feature is highly reliable, scoring 9.5, while WordPress.com scores 9.4. Reviewers say Kinsta’s automatic backups are seamless and easy to restore, giving users peace of mind, whereas some WordPress.com users have experienced issues with backup reliability.
- Reviewers mention that Kinsta shines in Meets Requirements with a score of 9.5, compared to WordPress.com’s 8.8. Users say Kinsta consistently meets their performance and functionality needs, while some WordPress.com users have reported limitations in customization options.
- Users report that Kinsta’s Free Trial option is a significant advantage, allowing potential customers to test the service without commitment, while WordPress.com starts at $4 per user/month. Reviewers mention that this flexibility makes Kinsta an attractive choice for small businesses looking to evaluate their options.
Pricing
Entry-Level Pricing
Kinsta
Single-site plans
Free Trial
Best if you have 1 site
- $300+ worth of premium features
- CDN and edge caching
- Enterprise-level security with Cloudflare
WordPress.com
Personal Plan
$4
user/month
Add some personality to your website with a custom domain and access to 24/7 support.
Free Trial
Kinsta
No trial information availableWordPress.com
No trial information availableRatings
Meets Requirements
9.5
977
8.8
2,356
Ease of Use
9.4
1,187
8.4
2,363
Ease of Setup
9.4
892
8.1
1,136
Ease of Admin
9.4
739
8.5
1,119
Quality of Support
9.7
978
7.9
1,887
Has the product been a good partner in doing business?
9.5
734
8.5
978
Product Direction (% positive)
9.2
948
7.9
2,317
Features by Category
Platform Basics
Not enough data
8.4
120
Not enough data
8.5
120
Not enough data
8.5
121
Not enough data
8.6
120
Platform Additional Functionalities
Not enough data
8.2
111
Not enough data
8.3
117
Not enough data
8.0
111
Agentic AI - Web Design
Not enough data
8.0
24
Not enough data
7.9
24
Not enough data
8.1
24
Not enough data
8.1
24
Not enough data
7.8
24
Performance
8.9
633
9.1
15
9.4
639
9.4
15
9.6
653
8.3
15
9.4
637
8.6
15
9.3
617
8.9
14
Security
9.5
646
9.2
15
9.3
626
9.3
14
9.1
603
8.8
15
9.0
586
9.2
15
Free Resources
Feature Not Available
8.6
14
Feature Not Available
8.7
15
9.6
636
9.9
15
Performance - Cloud Web Hosting
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
10.0
5
Support - Cloud Web Hosting
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Security - Cloud Web Hosting
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Development
8.7
25
Not enough data
7.9
26
Not enough data
7.9
25
Not enough data
9.2
25
Not enough data
9.1
27
Not enough data
Database
8.7
26
Not enough data
8.3
27
Not enough data
8.4
27
Not enough data
9.5
27
Not enough data
9.5
28
Not enough data
Infrastructure
9.2
26
Not enough data
8.6
23
Not enough data
9.6
27
Not enough data
Customizations
Not enough data
8.5
1689
Not enough data
8.2
1649
Not enough data
8.2
1581
Not enough data
8.6
1542
Growth
Not enough data
8.4
1529
Not enough data
8.2
1566
Not enough data
8.0
1403
Not enough data
8.0
1116
Not enough data
8.4
1296
Content
Not enough data
8.2
1257
Not enough data
8.7
1632
Not enough data
8.6
1474
Not enough data
8.8
292
Support
Not enough data
8.1
279
Categories
Categories
Shared Categories
Kinsta and WordPress.com are categorized as Managed Hosting and WordPress Hosting
Reviews
Reviewers' Company Size
Kinsta
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WordPress.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.9%
Computer Software
6.6%
Information Technology and Services
5.9%
Retail
5.1%
Health, Wellness and Fitness
3.5%
Other
66.9%
Marketing and Advertising
16.0%
Computer Software
8.4%
Information Technology and Services
7.4%
Internet
3.7%
Writing and Editing
3.3%
Other
61.2%
Discussions
Is Kinsta any good?
4 Comments
UF
It's the best web hosting platform for WordPress websites.Read more
Are there any feature rollouts upcoming?
1 Comment
FP
Thank you, Tim, for your suggestions! 🙌
We take note and consider every comment or observation regarding new or already existing features, and we're...Read more
How do you add features on WordPress?
3 Comments
FM
There are mainly 6 ways to add features to WordPress. Here is the short list on it.
1) Plugins: Install and activate via "Plugins" > "Add New."
2)...Read more
What is the best way to use Wordpress to its fullest capability.
2 Comments
SK
I used a YouTube video but kind of customized it to my needs. It's super simple but don't let the length of the video fool you. I used this one:...Read more
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