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Compare Kindful, Neon CRM, and Salsa CRM

Pricing

 
Starter
$100
per month (billed annually)
1,000 people
$110
per month
 
Launch
$200
per month (billed annually)
25,000 people
$410
per month
 
Growing
$300
per month (billed annually)
15,000 people
$310
per month
 
Pro
Call for pricing
5,000 people
$210
per month
 
Free Trial
Free Trial
Free Trial Unavailable
Kindful
Starter
$100per month (billed annually)
Launch
$200per month (billed annually)
Growing
$300per month (billed annually)
Pro
Call for pricing
Free Trial
Neon CRM
1,000 people
$110per month
25,000 people
$410per month
15,000 people
$310per month
5,000 people
$210per month
Free Trial
Salsa CRM
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.7
8.7
7.9
Ease of Use
Ease of Use
7.9
8.0
7.1
Ease of Setup
Ease of Setup
7.6
8.0
7.0
Ease of Admin
Ease of Admin
8.0
8.4
7.7
Quality of Support
Quality of Support
8.6
9.0
8.0
Ease of Doing Business With
Ease of Doing Business With
8.1
9.4
8.1
Product Direction (% positive)
Product Direction (% positive)
8.2
8.9
8.0
Meets Requirements
Kindful
7.7
Neon CRM
8.7
Salsa CRM
7.9
Ease of Use
Kindful
7.9
Neon CRM
8.0
Salsa CRM
7.1
Ease of Setup
Kindful
7.6
Neon CRM
8.0
Salsa CRM
7.0
Ease of Admin
Kindful
8.0
Neon CRM
8.4
Salsa CRM
7.7
Quality of Support
Kindful
8.6
Neon CRM
9.0
Salsa CRM
8.0
Ease of Doing Business With
Kindful
8.1
Neon CRM
9.4
Salsa CRM
8.1
Product Direction (% positive)
Kindful
8.2
Neon CRM
8.9
Salsa CRM
8.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
89.1%
80.4%
71.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.9%
13.0%
24.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
2.0%
6.5%
4.1%
Kindful
Small-Business
89.1%
Mid-Market
8.9%
Enterprise
2.0%
Neon CRM
Small-Business
80.4%
Mid-Market
13.0%
Enterprise
6.5%
Salsa CRM
Small-Business
71.6%
Mid-Market
24.3%
Enterprise
4.1%

Reviewers' Industry

 
Non-Profit Organization Management
54.6%
Non-Profit Organization Management
40.0%
Non-Profit Organization Management
45.3%
 
Religious Institutions
4.6%
Higher Education
10.0%
Individual & Family Services
6.3%
 
Civic & Social Organization
4.6%
Philanthropy
4.0%
Philanthropy
4.2%
 
Philanthropy
2.8%
Information Technology and Services
4.0%
Political Organization
3.2%
 
Health, Wellness and Fitness
2.8%
Hospital & Health Care
4.0%
Management Consulting
3.2%
 
Other
30.6%
Other
38.0%
Other
37.9%
Kindful
Non-Profit Organization Management
54.6%
Religious Institutions
4.6%
Civic & Social Organization
4.6%
Philanthropy
2.8%
Health, Wellness and Fitness
2.8%
Other
30.6%
Neon CRM
Non-Profit Organization Management
40.0%
Higher Education
10.0%
Philanthropy
4.0%
Information Technology and Services
4.0%
Hospital & Health Care
4.0%
Other
38.0%
Salsa CRM
Non-Profit Organization Management
45.3%
Individual & Family Services
6.3%
Philanthropy
4.2%
Political Organization
3.2%
Management Consulting
3.2%
Other
37.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Erin G.
Administrator in Events Services

Once I figured out where the tabs and menus I needed were, I found Kindful very easy to use. I started learning the program before the interface switched to "Kindful 2.0" so it took me a bit to navigate the changes. But once I figured out where everything...

Ilana D.
User in Environmental Services

I love that Neon is cloud-based, so we can access it from anywhere, whether working at home, out in the field, or in the office. I also like that it performs so many functions -- we use it to manage memberships, receive and track donations, register people...

Bonnie W.
Administrator in Religious Institutions

DonorPro always has the customer in mind. They ask for user feedback, have donor pro user sessions and are very open to suggestions on how to make the product better. We have seen features that we have suggested and ask for implemented within the next...

Most Helpful Critical Review
Most Helpful Critical Review
Dena B.
Administrator in Museums and Institutions

Perhaps it was just the four months we were using it, but the software itself needs re-engineering. In that respect, the user experience was dreadful – I received 404 errors constantly for most of their most basic, built-in reports. Results in general were...

Rebecca A.
Administrator in Religious Institutions

Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...

G2 User

Locked in to a 3 year contract, which was signed by someone who left our organization before we were up and running on Salsa CRM/Engage. We are a small nonprofit with part time all-volunteer staff. Salsa offers very little in the way of on-boarding support...

 
Kindful
Most Helpful Favorable Review
Erin G.
Administrator in Events Services

Once I figured out where the tabs and menus I needed were, I found Kindful very easy to use. I started learning the program before the interface switched to "Kindful 2.0" so it took me a bit to navigate the changes. But once I figured out where everything...

Most Helpful Critical Review
Dena B.
Administrator in Museums and Institutions

Perhaps it was just the four months we were using it, but the software itself needs re-engineering. In that respect, the user experience was dreadful – I received 404 errors constantly for most of their most basic, built-in reports. Results in general were...

Neon CRM
Most Helpful Favorable Review
Ilana D.
User in Environmental Services

I love that Neon is cloud-based, so we can access it from anywhere, whether working at home, out in the field, or in the office. I also like that it performs so many functions -- we use it to manage memberships, receive and track donations, register people...

Most Helpful Critical Review
Rebecca A.
Administrator in Religious Institutions

Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...

Salsa CRM
Most Helpful Favorable Review
Bonnie W.
Administrator in Religious Institutions

DonorPro always has the customer in mind. They ask for user feedback, have donor pro user sessions and are very open to suggestions on how to make the product better. We have seen features that we have suggested and ask for implemented within the next...

Most Helpful Critical Review
G2 User

Locked in to a 3 year contract, which was signed by someone who left our organization before we were up and running on Salsa CRM/Engage. We are a small nonprofit with part time all-volunteer staff. Salsa offers very little in the way of on-boarding support...

Screenshots

 
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Videos

 

Kindful overview demo video

No videos provided

Online Supporter Engagement and Constituent Relationship Management. Unified at Last!

See how Salsa Engage and Salsa CRM work seamlessly together to help you target, connect, convert, and optimize all of your communications and development activities.

This demo video will show you a high level overview of Salsa's donor management, digital marketing, online fundraising, online advocacy, and peer to peer fundraising tools.

Kindful

Kindful overview demo video

Neon CRM
No videos provided
Salsa CRM

Online Supporter Engagement and Constituent Relationship Management. Unified at Last!

See how Salsa Engage and Salsa CRM work seamlessly together to help you target, connect, convert, and optimize all of your communications and development activities.

This demo video will show you a high level overview of Salsa's donor management, digital marketing, online fundraising, online advocacy, and peer to peer fundraising tools.

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