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Compare Kindful, Neon CRM, and Classy

Pricing

 
Starter
$100
per month (billed annually)
1,000 people
$110
per month
Starter
$0
 
Launch
$200
per month (billed annually)
5,000 people
$210
per month
Classy Pro
Starting at $299
per month (billed annually)
 
Growing
$300
per month (billed annually)
15,000 people
$310
per month
Enterprise
Starting at $1,499
per month
 
Pro
Call for pricing
25,000 people
$410
per month
 
Free Trial
Free Trial
Free Trial
Kindful
Starter
$100per month (billed annually)
Launch
$200per month (billed annually)
Growing
$300per month (billed annually)
Pro
Call for pricing
Free Trial
Neon CRM
1,000 people
$110per month
5,000 people
$210per month
15,000 people
$310per month
25,000 people
$410per month
Free Trial
Classy
Starter
$0
Classy Pro
Starting at $299per month (billed annually)
Enterprise
Starting at $1,499per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
7.7
8.7
8.7
Ease of Use
Ease of Use
7.9
8.0
8.8
Ease of Setup
Ease of Setup
7.6
8.0
8.6
Ease of Admin
Ease of Admin
8.0
8.4
8.8
Quality of Support
Quality of Support
8.6
9.0
8.8
Ease of Doing Business With
Ease of Doing Business With
8.1
9.4
8.9
Product Direction (% positive)
Product Direction (% positive)
8.2
8.9
8.0
Meets Requirements
Kindful
7.7
Neon CRM
8.7
Classy
8.7
Ease of Use
Kindful
7.9
Neon CRM
8.0
Classy
8.8
Ease of Setup
Kindful
7.6
Neon CRM
8.0
Classy
8.6
Ease of Admin
Kindful
8.0
Neon CRM
8.4
Classy
8.8
Quality of Support
Kindful
8.6
Neon CRM
9.0
Classy
8.8
Ease of Doing Business With
Kindful
8.1
Neon CRM
9.4
Classy
8.9
Product Direction (% positive)
Kindful
8.2
Neon CRM
8.9
Classy
8.0

Features

Administration
Reporting
Kindful
Not enough data available
Neon CRM
Not enough data available
Classy
9.0
Interaction Tracking
Kindful
Not enough data available
Neon CRM
Not enough data available
Classy
8.4
Automation
Kindful
Not enough data available
Neon CRM
Not enough data available
Classy
8.7
Donor Profiles
Kindful
Not enough data available
Neon CRM
Not enough data available
Classy
8.4
Fundraising
Campaign Management
Kindful
Not enough data available
Neon CRM
Not enough data available
Classy
9.4
Online Donation Portal
Kindful
Not enough data available
Neon CRM
Not enough data available
Classy
9.5
Event Planning
Kindful
Not enough data available
Neon CRM
Not enough data available
Classy
8.6
Recurring Donations
Kindful
Not enough data available
Neon CRM
Not enough data available
Classy
9.2
Peer-to-peer Fundraising
Kindful
Not enough data available
Neon CRM
Not enough data available
Classy
9.5
Mobile Capabilities
Kindful
Not enough data available
Neon CRM
Not enough data available
Classy
9.0
Marketing
Email Marketing
Kindful
Not enough data available
Neon CRM
Not enough data available
Classy
7.4
Direct Mail Tools
Kindful
Not enough data available
Neon CRM
Not enough data available
Classy
7.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
89.1%
80.4%
78.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.9%
13.0%
18.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
2.0%
6.5%
3.4%
Kindful
Small-Business
89.1%
Mid-Market
8.9%
Enterprise
2.0%
Neon CRM
Small-Business
80.4%
Mid-Market
13.0%
Enterprise
6.5%
Classy
Small-Business
78.7%
Mid-Market
18.0%
Enterprise
3.4%

Reviewers' Industry

 
Non-Profit Organization Management
54.6%
Non-Profit Organization Management
40.0%
Non-Profit Organization Management
68.3%
 
Religious Institutions
4.6%
Higher Education
10.0%
Marketing and Advertising
4.8%
 
Civic & Social Organization
4.6%
Philanthropy
4.0%
Health, Wellness and Fitness
2.9%
 
Philanthropy
2.8%
Information Technology and Services
4.0%
Civic & Social Organization
2.9%
 
Health, Wellness and Fitness
2.8%
Hospital & Health Care
4.0%
Public Policy
1.9%
 
Other
30.6%
Other
38.0%
Other
19.2%
Kindful
Non-Profit Organization Management
54.6%
Religious Institutions
4.6%
Civic & Social Organization
4.6%
Philanthropy
2.8%
Health, Wellness and Fitness
2.8%
Other
30.6%
Neon CRM
Non-Profit Organization Management
40.0%
Higher Education
10.0%
Philanthropy
4.0%
Information Technology and Services
4.0%
Hospital & Health Care
4.0%
Other
38.0%
Classy
Non-Profit Organization Management
68.3%
Marketing and Advertising
4.8%
Health, Wellness and Fitness
2.9%
Civic & Social Organization
2.9%
Public Policy
1.9%
Other
19.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Erin G.
Administrator in Events Services

Once I figured out where the tabs and menus I needed were, I found Kindful very easy to use. I started learning the program before the interface switched to "Kindful 2.0" so it took me a bit to navigate the changes. But once I figured out where everything...

Ilana D.
User in Environmental Services

I love that Neon is cloud-based, so we can access it from anywhere, whether working at home, out in the field, or in the office. I also like that it performs so many functions -- we use it to manage memberships, receive and track donations, register people...

Emily Jean H.
Administrator in Non-Profit Organization Management

Classy is very intuitive, both on the donor-facing and back-end user side. Classy also offers a high level of customization of event, peer-to-peer fundraising, and general donation pages. Plus the tech support is top notch!

Most Helpful Critical Review
Most Helpful Critical Review
Dena B.
Administrator in Museums and Institutions

Perhaps it was just the four months we were using it, but the software itself needs re-engineering. In that respect, the user experience was dreadful – I received 404 errors constantly for most of their most basic, built-in reports. Results in general were...

Rebecca A.
Administrator in Religious Institutions

Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...

McKenzie B.
User

Classy is built largely around P2P capabilities. Unfortunately, we haven't had a lot of luck tapping into P2P campaigns, so it seems focused outside what we are using it for. The biggest disappointment has been trying to conduct online raffles and having...

 
Kindful
Most Helpful Favorable Review
Erin G.
Administrator in Events Services

Once I figured out where the tabs and menus I needed were, I found Kindful very easy to use. I started learning the program before the interface switched to "Kindful 2.0" so it took me a bit to navigate the changes. But once I figured out where everything...

Most Helpful Critical Review
Dena B.
Administrator in Museums and Institutions

Perhaps it was just the four months we were using it, but the software itself needs re-engineering. In that respect, the user experience was dreadful – I received 404 errors constantly for most of their most basic, built-in reports. Results in general were...

Neon CRM
Most Helpful Favorable Review
Ilana D.
User in Environmental Services

I love that Neon is cloud-based, so we can access it from anywhere, whether working at home, out in the field, or in the office. I also like that it performs so many functions -- we use it to manage memberships, receive and track donations, register people...

Most Helpful Critical Review
Rebecca A.
Administrator in Religious Institutions

Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...

Classy
Most Helpful Favorable Review
Emily Jean H.
Administrator in Non-Profit Organization Management

Classy is very intuitive, both on the donor-facing and back-end user side. Classy also offers a high level of customization of event, peer-to-peer fundraising, and general donation pages. Plus the tech support is top notch!

Most Helpful Critical Review
McKenzie B.
User

Classy is built largely around P2P capabilities. Unfortunately, we haven't had a lot of luck tapping into P2P campaigns, so it seems focused outside what we are using it for. The biggest disappointment has been trying to conduct online raffles and having...

Screenshots

 
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Videos

 

Kindful overview demo video

No videos providedNo videos provided
Kindful

Kindful overview demo video

Neon CRM
No videos provided
Classy
No videos provided

Downloads

 No downloads providedNo downloads provided
Neon CRM
No downloads provided
Classy
No downloads provided
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