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Compare Kindful and Salsa CRM

See this
side-by-side comparison of Kindful vs. Salsa CRM
based on preference data from user reviews. Kindful rates 4.4/5 stars with 329 reviews. By contrast, Salsa CRM rates 3.9/5 stars with 89 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Kindful
Kindful
(329)
4.4 out of 5
Kindful
Optimized for quick response
Salsa CRM
Salsa CRM
(89)
3.9 out of 5
Salsa CRM
Optimized for quick response
Star Rating
Salsa CRM
Salsa CRM
Market Segments
Kindful
Kindful
Small-Business (90.2% of reviews)
Salsa CRM
Salsa CRM
Small-Business (72.3% of reviews)
Entry Level Price
Kindful
Kindful
$100 per month (billed annually)
Salsa CRM
Salsa CRM
No pricing information available

Kindful vs Salsa CRM

When assessing the two solutions, reviewers found Kindful easier to use, set up, and administer. Reviewers also preferred doing business with Kindful overall.

  • Reviewers felt that Kindful meets the needs of their business better than Salsa CRM.
  • When comparing quality of ongoing product support, reviewers felt that Kindful is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Kindful over Salsa CRM.
Categories
Shared Categories
Kindful
Kindful
Salsa CRM
Salsa CRM
Kindful and Salsa CRM are categorized as Fundraising, Nonprofit CRM, and Donor Management
Unique Categories
Kindful
Kindful is categorized as Nonprofit Payment Gateway
Salsa CRM
Salsa CRM is categorized as Admission-Based Nonprofit
Pricing
Kindful
Kindful Pricing
Starter
$100per month (billed annually)
Launch
$200per month (billed annually)
Growing
$300per month (billed annually)
Pro
Contact Us
Free Trial Unavailable
Salsa CRM
Salsa CRM Pricing
Free Trial Unavailable
Ask a Question

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Ratings
Meets Requirements
Kindful
Kindful
8.5
Responses: 287
Salsa CRM
Salsa CRM
7.9
Responses: 75
Ease of Use
Kindful
Kindful
8.5
Responses: 282
Salsa CRM
Salsa CRM
7.0
Responses: 76
Ease of Setup
Kindful
Kindful
8.2
Responses: 209
Salsa CRM
Salsa CRM
7.0
Responses: 43
Ease of Admin
Kindful
Kindful
8.5
Responses: 217
Salsa CRM
Salsa CRM
7.6
Responses: 45
Quality of Support
Kindful
Kindful
9.1
Responses: 277
Salsa CRM
Salsa CRM
7.9
Responses: 75
Ease of Doing Business With
Kindful
Kindful
9.0
Responses: 212
Salsa CRM
Salsa CRM
7.9
Responses: 45
Product Direction (% positive)
Kindful
Kindful
8.9
Responses: 278
Salsa CRM
Salsa CRM
7.9
Responses: 76
Features
Administration
Reporting
Kindful
Kindful
8.3
Responses: 110
Salsa CRM
Salsa CRM
7.0
Responses: 5
Interaction Tracking
Kindful
Kindful
8.7
Responses: 107
Salsa CRM
Salsa CRM
7.7
Responses: 5
Automation
Kindful
Kindful
8.4
Responses: 101
Salsa CRM
Salsa CRM
6.0
Responses: 5
Donor Profiles
Kindful
Kindful
9.0
Responses: 115
Salsa CRM
Salsa CRM
7.7
Responses: 5
Administration
User Dashboard
Kindful
Kindful
8.8
Responses: 61
Salsa CRM
Salsa CRM
Not enough data available
Donor Profiles
Kindful
Kindful
9.1
Responses: 69
Salsa CRM
Salsa CRM
Not enough data available
Reporting
Kindful
Kindful
8.8
Responses: 68
Salsa CRM
Salsa CRM
Not enough data available
Templates
Kindful
Kindful
8.2
Responses: 57
Salsa CRM
Salsa CRM
Not enough data available
Customization
Kindful
Kindful
8.4
Responses: 60
Salsa CRM
Salsa CRM
Not enough data available
Constituent Management
Constituent Profiles
Kindful
Kindful
8.9
Responses: 49
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Online Portal
Kindful
Kindful
9.0
Responses: 47
Verified Feature
Salsa CRM
Salsa CRM
Feature Not Available
Donor Communications
Kindful
Kindful
8.5
Responses: 52
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Fundraising
Campaign Management
Kindful
Kindful
8.6
Responses: 106
Salsa CRM
Salsa CRM
Not enough data available
Online Donation Portal
Kindful
Kindful
9.1
Responses: 111
Salsa CRM
Salsa CRM
6.0
Responses: 5
Event Planning
Kindful
Kindful
6.8
Responses: 56
Salsa CRM
Salsa CRM
Not enough data available
Recurring Donations
Kindful
Kindful
9.3
Responses: 107
Salsa CRM
Salsa CRM
7.7
Responses: 5
Peer-to-peer Fundraising
Kindful
Kindful
8.1
Responses: 62
Salsa CRM
Salsa CRM
Not enough data available
Mobile Capabilities
Kindful
Kindful
8.3
Responses: 68
Salsa CRM
Salsa CRM
Not enough data available
Donor Management
Moves Management
Kindful
Kindful
7.9
Responses: 44
Salsa CRM
Salsa CRM
Not enough data available
Pledge Tracking
Kindful
Kindful
7.9
Responses: 40
Salsa CRM
Salsa CRM
Not enough data available
E-Document Storage
Kindful
Kindful
7.9
Responses: 32
Salsa CRM
Salsa CRM
Not enough data available
Acknowledgments & Communications
Kindful
Kindful
8.6
Responses: 59
Salsa CRM
Salsa CRM
Not enough data available
Marketing Automation
Email Marketing
Kindful
Kindful
8.0
Responses: 31
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Lead Management
Kindful
Kindful
7.7
Responses: 10
Salsa CRM
Salsa CRM
Not enough data available
Campaign Management
Kindful
Kindful
8.3
Responses: 36
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Marketing ROI Analytics
Kindful
Kindful
7.3
Responses: 25
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Marketing
Email Marketing
Kindful
Kindful
8.2
Responses: 68
Salsa CRM
Salsa CRM
7.3
Responses: 5
Direct Mail Tools
Kindful
Kindful
7.6
Responses: 65
Salsa CRM
Salsa CRM
Not enough data available
Interoperability
Event Tracking
Kindful
Kindful
8.2
Responses: 25
Salsa CRM
Salsa CRM
Not enough data available
Gift Tracking
Kindful
Kindful
8.8
Responses: 42
Salsa CRM
Salsa CRM
Not enough data available
Fund Accounting
Kindful
Kindful
8.2
Responses: 46
Salsa CRM
Salsa CRM
Not enough data available
Workflow Automation
Donor Prospecting
Kindful
Kindful
7.2
Responses: 29
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Data Entry
Kindful
Kindful
8.5
Responses: 54
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Task Delegation
Kindful
Kindful
7.1
Responses: 32
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Reporting & Analytics
Reporting
Kindful
Kindful
8.5
Responses: 55
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Dashboards
Kindful
Kindful
9.1
Responses: 55
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Automated Reports
Kindful
Kindful
8.8
Responses: 45
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Integrations
Accounting
Kindful
Kindful
8.7
Responses: 33
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Fundraising
Kindful
Kindful
8.7
Responses: 45
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Grant Management
Kindful
Kindful
7.1
Responses: 19
Verified Feature
Salsa CRM
Salsa CRM
Not enough data available
Sales POS
Kindful
Kindful
8.3
Responses: 19
Verified Feature
Salsa CRM
Salsa CRM
Feature Not Available
Reviewers' Company Size
Reviewers of both Kindful and Salsa CRM were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Kindful
Kindful
90.2%
Salsa CRM
Salsa CRM
72.3%
Mid-Market
(51-1000 emp.)
Kindful
Kindful
8.9%
Salsa CRM
Salsa CRM
22.9%
Enterprise
(> 1000 emp.)
Kindful
Kindful
0.9%
Salsa CRM
Salsa CRM
4.8%
Reviewers' Industry
Kindful
Kindful Industry
Non-Profit Organization Management
56.0%
Religious Institutions
7.7%
Education Management
5.5%
Fund-Raising
2.8%
Civic & Social Organization
2.8%
Other
25.2%
Salsa CRM
Salsa CRM Industry
Non-Profit Organization Management
50.0%
Individual & Family Services
7.0%
Political Organization
3.5%
Philanthropy
3.5%
Legal Services
3.5%
Other
32.6%
Reviews
Most Helpful Favorable Review
Kindful
Erin G.
Administrator in Non-Profit Organization Management

Once I figured out where the tabs and menus I needed were, I found Kindful very easy to use. I started learning the program before the interface switched to "Kindful 2.0" so it took me a bit to navigate the changes. But once I figured out where everything...

Salsa CRM
G
Agency

We use Donor Pro and are very happy with its features. The training and help desk are outstanding. They are very patient and focused on great customer service!

Most Helpful Critical Review
Kindful
Dena B.
Administrator in Museums and Institutions

Perhaps it was just the four months we were using it, but the software itself needs re-engineering. In that respect, the user experience was dreadful – I received 404 errors constantly for most of their most basic, built-in reports. Results in general were...

Salsa CRM
Jackie B.
User in Non-Profit Organization Management

It's not integrated with anything else my company does, which makes it inefficient to use.The UX seems very minimalistic and doesn't have a sleek effect the way other websites do. However, it eventually becomes self explanatory and does its job.

Discussions
Kindful
Kindful Discussions
What are your transaction fees?
1 comment
Offical Response from Kindful
Kindful doesn't charge any transaction fees, you only pay your credit card processing. Read more
We would very much like to have a "merge to one household" along side the "merge contacts" button
1 comment
KL
I would email this request to Kindful at support@kindful.com. They respond back to you within 1 business day. Read more
What is the best way to submit feature requests?
1 comment
Shaelina H.
SH
You can email them at support@kindful.com. You'll get an automated response and then within the next business day if not earlier, you'll get a real human...Read more
Salsa CRM
Salsa CRM Discussions
Monty the Mongoose crying
Salsa CRM has no discussions with answers
Screenshots
Videos
Kindful
Kindful Videos
Video Preview

Overview of Kindful's Integrated Nonprofit CRM

Salsa CRM
Salsa CRM Videos
Video Preview

Online Supporter Engagement and Constituent Relationship Management. Unified at Last!

See how Salsa Engage and Salsa CRM work seamlessly together to help you target, connect, convert, and optimize all of your communications and development activities.

This demo video will show you a high level overview of Salsa's donor management, digital marketing, online fundraising, online advocacy, and peer to peer fundraising tools.

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