Compare Kindful and Salsa CRM
See this
side-by-side comparison of Kindful vs. Salsa CRM
based on preference data from user reviews. Kindful rates 4.4/5 stars with 329 reviews. By contrast, Salsa CRM rates 3.9/5 stars with 89 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Kindful vs Salsa CRM
When assessing the two solutions, reviewers found Kindful easier to use, set up, and administer. Reviewers also preferred doing business with Kindful overall.
- Reviewers felt that Kindful meets the needs of their business better than Salsa CRM.
- When comparing quality of ongoing product support, reviewers felt that Kindful is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kindful over Salsa CRM.
Categories
Shared Categories
Kindful and Salsa CRM are categorized as Fundraising, Nonprofit CRM, and Donor Management
Unique Categories
Kindful is categorized as Nonprofit Payment Gateway
Salsa CRM is categorized as Admission-Based Nonprofit
Pricing
Starter
$100per month (billed annually)
Launch
$200per month (billed annually)
Growing
$300per month (billed annually)
Pro
Contact Us
Free Trial Unavailable
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Free Trial Unavailable
Ratings
Meets Requirements
Kindful
Responses: 287
Salsa CRM
Responses: 75
Ease of Use
Kindful
Responses: 282
Salsa CRM
Responses: 76
Ease of Setup
Kindful
Responses: 209
Salsa CRM
Responses: 43
Ease of Admin
Kindful
Responses: 217
Salsa CRM
Responses: 45
Quality of Support
Kindful
Responses: 277
Salsa CRM
Responses: 75
Ease of Doing Business With
Kindful
Responses: 212
Salsa CRM
Responses: 45
Product Direction (% positive)
Kindful
Responses: 278
Salsa CRM
Responses: 76
Features
Administration
Reporting
Kindful
Responses: 110
Salsa CRM
Responses: 5
Interaction Tracking
Kindful
Responses: 107
Salsa CRM
Responses: 5
Automation
Kindful
Responses: 101
Salsa CRM
Responses: 5
Donor Profiles
Kindful
Responses: 115
Salsa CRM
Responses: 5
Administration
User Dashboard
Kindful
Responses: 61
Salsa CRM
Donor Profiles
Kindful
Responses: 69
Salsa CRM
Reporting
Kindful
Responses: 68
Salsa CRM
Templates
Kindful
Responses: 57
Salsa CRM
Customization
Kindful
Responses: 60
Salsa CRM
Constituent Management
Constituent Profiles
Kindful
Responses: 49
Verified Feature
Salsa CRM
Online Portal
Kindful
Responses: 47
Verified Feature
Salsa CRM
Donor Communications
Kindful
Responses: 52
Verified Feature
Salsa CRM
Fundraising
Campaign Management
Kindful
Responses: 106
Salsa CRM
Online Donation Portal
Kindful
Responses: 111
Salsa CRM
Responses: 5
Event Planning
Kindful
Responses: 56
Salsa CRM
Recurring Donations
Kindful
Responses: 107
Salsa CRM
Responses: 5
Peer-to-peer Fundraising
Kindful
Responses: 62
Salsa CRM
Mobile Capabilities
Kindful
Responses: 68
Salsa CRM
Donor Management
Moves Management
Kindful
Responses: 44
Salsa CRM
Pledge Tracking
Kindful
Responses: 40
Salsa CRM
E-Document Storage
Kindful
Responses: 32
Salsa CRM
Acknowledgments & Communications
Kindful
Responses: 59
Salsa CRM
Marketing Automation
Email Marketing
Kindful
Responses: 31
Verified Feature
Salsa CRM
Lead Management
Kindful
Responses: 10
Salsa CRM
Campaign Management
Kindful
Responses: 36
Verified Feature
Salsa CRM
Marketing ROI Analytics
Kindful
Responses: 25
Verified Feature
Salsa CRM
Marketing
Email Marketing
Kindful
Responses: 68
Salsa CRM
Responses: 5
Direct Mail Tools
Kindful
Responses: 65
Salsa CRM
Interoperability
Event Tracking
Kindful
Responses: 25
Salsa CRM
Gift Tracking
Kindful
Responses: 42
Salsa CRM
Fund Accounting
Kindful
Responses: 46
Salsa CRM
Workflow Automation
Donor Prospecting
Kindful
Responses: 29
Verified Feature
Salsa CRM
Data Entry
Kindful
Responses: 54
Verified Feature
Salsa CRM
Task Delegation
Kindful
Responses: 32
Verified Feature
Salsa CRM
Reporting & Analytics
Reporting
Kindful
Responses: 55
Verified Feature
Salsa CRM
Dashboards
Kindful
Responses: 55
Verified Feature
Salsa CRM
Automated Reports
Kindful
Responses: 45
Verified Feature
Salsa CRM
Integrations
Accounting
Kindful
Responses: 33
Verified Feature
Salsa CRM
Fundraising
Kindful
Responses: 45
Verified Feature
Salsa CRM
Grant Management
Kindful
Responses: 19
Verified Feature
Salsa CRM
Sales POS
Kindful
Responses: 19
Verified Feature
Salsa CRM
Reviewers' Company Size
Reviewers of both Kindful and Salsa CRM were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Kindful
Salsa CRM
Mid-Market
(51-1000 emp.)
Kindful
Salsa CRM
Enterprise
(> 1000 emp.)
Kindful
Salsa CRM
Reviewers' Industry
Non-Profit Organization Management
56.0%
Religious Institutions
7.7%
Education Management
5.5%
Fund-Raising
2.8%
Civic & Social Organization
2.8%
Other
25.2%
Non-Profit Organization Management
50.0%
Individual & Family Services
7.0%
Political Organization
3.5%
Philanthropy
3.5%
Legal Services
3.5%
Other
32.6%
Reviews
Most Helpful Favorable Review
Erin G.
Administrator in Non-Profit Organization Management
Once I figured out where the tabs and menus I needed were, I found Kindful very easy to use. I started learning the program before the interface switched to "Kindful 2.0" so it took me a bit to navigate the changes. But once I figured out where everything...
Agency
We use Donor Pro and are very happy with its features. The training and help desk are outstanding. They are very patient and focused on great customer service!
Most Helpful Critical Review
Dena B.
Administrator in Museums and Institutions
Perhaps it was just the four months we were using it, but the software itself needs re-engineering. In that respect, the user experience was dreadful – I received 404 errors constantly for most of their most basic, built-in reports. Results in general were...
Jackie B.
User in Non-Profit Organization Management
It's not integrated with anything else my company does, which makes it inefficient to use.The UX seems very minimalistic and doesn't have a sleek effect the way other websites do. However, it eventually becomes self explanatory and does its job.
Discussions
What are your transaction fees?
1 comment
Offical Response from Kindful
Kindful doesn't charge any transaction fees, you only pay your credit card processing.
Read more
We would very much like to have a "merge to one household" along side the "merge contacts" button
1 comment
KL
I would email this request to Kindful at support@kindful.com. They respond back to you within 1 business day. Read more
What is the best way to submit feature requests?
1 comment
SH
You can email them at support@kindful.com. You'll get an automated response and then within the next business day if not earlier, you'll get a real human...Read more
Salsa CRM has no discussions with answers
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