When assessing the two solutions, reviewers found Kindful easier to use, set up, and administer. Reviewers also preferred doing business with Kindful overall.
Once I figured out where the tabs and menus I needed were, I found Kindful very easy to use. I started learning the program before the interface switched to "Kindful 2.0" so it took me a bit to navigate the changes. But once I figured out where everything...
We use Donor Pro and are very happy with its features. The training and help desk are outstanding. They are very patient and focused on great customer service!
Perhaps it was just the four months we were using it, but the software itself needs re-engineering. In that respect, the user experience was dreadful – I received 404 errors constantly for most of their most basic, built-in reports. Results in general were...
It's not integrated with anything else my company does, which makes it inefficient to use.The UX seems very minimalistic and doesn't have a sleek effect the way other websites do. However, it eventually becomes self explanatory and does its job.