# Kickserv vs Workiz Comparison
---
## AI Generated Summary
- **G2 reviewers report** that both Kickserv and Workiz offer solid user experiences, with each receiving a commendable star rating of 4.5. However, Kickserv users appreciate its continuous improvements and updates that are often driven by user feedback, enhancing customization options and overall usability.
- **Users say** that Workiz excels in integration capabilities, functioning as an all-in-one tool for invoicing, scheduling, payments, and CRM. This comprehensive approach promotes productivity and streamlines field service operations, making it a favorite for those needing a cohesive solution.
- **Reviewers mention** that Kickserv shines in its quality of support, with users highlighting the responsiveness and helpfulness of the support team. This aspect is crucial for small businesses that may require more hands-on assistance during their operational challenges.
- **According to verified reviews** , Workiz's intuitive interface is frequently praised, making it easy for teams to navigate and utilize its features effectively. Users have noted that the real-time job scheduling and technician tracking capabilities help minimize missed appointments and keep operations organized.
- **G2 reviewers highlight** that while Kickserv has a strong focus on user customization and ease of use, Workiz's recent updates have made it a more robust tool for managing field service tasks, particularly with its integrated communication features that allow for seamless tracking of conversations related to jobs.
- **Users report** that Kickserv's ease of setup and administration is a significant advantage, with many finding the onboarding process straightforward. In contrast, while Workiz is also user-friendly, some users feel that its broader feature set may require a steeper learning curve initially.



| | Kickserv | Workiz | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 181 | 240 | 
| **Largest Market Segment** | Small-Business (83.0% of reviews) | Small-Business (96.5% of reviews) | 
| **Entry Level Price** | Starting at $60.00 Per Month | Contact Us 5 Users Per Year | 

---
## Top Pros & Cons

### Kickserv

Pros:
- Ease of Use (8 reviews)
- Scheduling Management (5 reviews)

Cons:
- Mobile Limitations (3 reviews)
- Scheduling Issues (3 reviews)

### Workiz

Pros:
- Customer Support (21 reviews)
- Ease of Use (17 reviews)

Cons:
- Customization Difficulties (10 reviews)
- Pricing Issues (8 reviews)

---
## Ratings Comparison
| Rating | Kickserv | Workiz | 
|---|---|---|
  | **Meets Requirements** | 8.5 (171 reviews) | 8.7 (169 reviews) | 
  | **Ease of Use** | 8.9 (172 reviews) | 8.8 (176 reviews) | 
  | **Ease of Setup** | 8.9 (109 reviews) | 8.7 (139 reviews) | 
  | **Ease of Admin** | 9.1 (101 reviews) | 9.1 (116 reviews) | 
  | **Quality of Support** | 9.2 (167 reviews) | 8.7 (167 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (99 reviews) | 9.0 (119 reviews) | 
  | **Product Direction (% positive)** | 8.9 (169 reviews) | 9.1 (148 reviews) | 

---
## Pricing

### Kickserv

#### Entry-Level Pricing

Plan: START

Price: Starting at $60.00 Per Month

Key Features:
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders

[Browse all 3 editions](https://www.g2.com/products/kickserv/pricing)

#### Free Trial

Yes

### Workiz

#### Entry-Level Pricing

Plan: Standard

Price: Contact Us 5 Users Per Year

Description: The essential tools to grow and boost efficiency.

Key Features:
- Quickbooks Online
-  Total of 5 Automations
- Custom fields

[Browse all 3 editions](https://www.g2.com/products/workiz/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cleaning Services

| Product | Score | Reviews |
|---|---|---|
| **Kickserv** | N/A | N/A |
| **Workiz** | N/A | N/A |

#### Additional Functionality

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Employee Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **For Carpet Cleaners** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **For Field Service** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Job Scheduling** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Kickserv** | N/A | N/A |
| **Workiz** | N/A | N/A |

#### Additional Functionality

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Forestry

| Product | Score | Reviews |
|---|---|---|
| **Kickserv** | N/A | N/A |
| **Workiz** | N/A | N/A |

#### Additional Functionality

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Weight Calculations** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Transportation Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Order Processing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Subcontractor Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Production Tracking** | Not enough data | Not enough data | 
| **Harvest Management** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **For Forest Industry** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Site Design** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Pricing Management** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Barcoding/RFID** | Not enough data | Not enough data | 
| **Geographic Maps** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Job Scheduling** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Cost Accounting** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 

### Pest Control

| Product | Score | Reviews |
|---|---|---|
| **Kickserv** | N/A | N/A |
| **Workiz** | N/A | N/A |

#### Activity Tracking

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Activity Tracking** | Not enough data | Not enough data | 

#### API

| Feature | Kickserv | Workiz | 
|---|---|---|
| **API** | Not enough data | Not enough data | 

#### Calendar Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Calendar Management** | Not enough data | Not enough data | 

#### Reporting & Statistics

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Reporting & Statistics** | Not enough data | Not enough data | 

#### AI Copilot

| Feature | Kickserv | Workiz | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 

#### Third-Party Integrations

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Workflow Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 

#### Customer Database

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Customer Database** | Not enough data | Not enough data | 

#### Customizable Reports

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Customizable Reports** | Not enough data | Not enough data | 

#### Job Tracking

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Job Tracking** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 

#### CRM

| Feature | Kickserv | Workiz | 
|---|---|---|
| **CRM** | Not enough data | Not enough data | 

#### Electronic Payments

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Electronic Payments** | Not enough data | Not enough data | 

#### Customizable Templates

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Customizable Templates** | Not enough data | Not enough data | 

#### Activity Dashboard

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Electronic Signature

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Electronic Signature** | Not enough data | Not enough data | 

#### Scheduling

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 

#### Alerts/Notifications

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Reminders

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 

#### Drag & Drop

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Drag & Drop** | Not enough data | Not enough data | 

#### Mobile Access

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Mobile Access** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 

#### Customer History

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Customer History** | Not enough data | Not enough data | 

#### Real-Time Reporting

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Employee Management** | Not enough data | Not enough data | 

#### Client Portal

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Client Portal** | Not enough data | Not enough data | 

#### SMS Messaging

| Feature | Kickserv | Workiz | 
|---|---|---|
| **SMS Messaging** | Not enough data | Not enough data | 

#### Quotes/Estimates

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Quotes/Estimates** | Not enough data | Not enough data | 

#### Billing & Invoicing

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Billing & Invoicing** | Not enough data | Not enough data | 

#### Work Order Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Work Order Management** | Not enough data | Not enough data | 

#### Email Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Email Management** | Not enough data | Not enough data | 

#### Fleet Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Fleet Management** | Not enough data | Not enough data | 

#### Multi-Location

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Multi-Location** | Not enough data | Not enough data | 

#### Dispatch Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Dispatch Management** | Not enough data | Not enough data | 

#### Accounting Integration

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Accounting Integration** | Not enough data | Not enough data | 

#### Job Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Job Management** | Not enough data | Not enough data | 

#### Technician Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Technician Management** | Not enough data | Not enough data | 

#### GPS

| Feature | Kickserv | Workiz | 
|---|---|---|
| **GPS** | Not enough data | Not enough data | 

#### Job Scheduling

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Job Scheduling** | Not enough data | Not enough data | 

#### Property Layouts

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Property Layouts** | Not enough data | Not enough data | 

#### Mobile Signature Capture

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Mobile Signature Capture** | Not enough data | Not enough data | 

#### Pest Activity Tracking

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Pest Activity Tracking** | Not enough data | Not enough data | 

#### Pesticide Usage Tracking

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Pesticide Usage Tracking** | Not enough data | Not enough data | 

#### Routing

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Routing** | Not enough data | Not enough data | 

#### For Pest Control Companies

| Feature | Kickserv | Workiz | 
|---|---|---|
| **For Pest Control Companies** | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Kickserv** | N/A | N/A |
| **Workiz** | N/A | N/A |

#### Notifications

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Confirmations & Reminders** | Not enough data | Not enough data | 
| **Appointment Follow-Up** | Not enough data | Not enough data | 
| **Scheduling Notifications** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Group Scheduling** | Not enough data | Not enough data | 

#### Settings

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Time Zone Detection** | Not enough data | Not enough data | 
| **Availability Settings** | Not enough data | Not enough data | 
| **Blocked Time Settings** | Not enough data | Not enough data | 

#### Personalization

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Links** | Not enough data | Not enough data | 

#### Integrations

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Multi- Calendar Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Payment Acceptance** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Communication** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Kickserv | Workiz | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Client Database** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

### Repair Shop

| Product | Score | Reviews |
|---|---|---|
| **Kickserv** | 9.4/10 | 21 |
| **Workiz** | N/A | N/A |

#### Customer Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Self-Service Portals** | 9.2 (17 reviews) | Not enough data | 
| **Customer Profiles** | 9.6 (18 reviews) | Not enough data | 
| **Communication Tools** | 9.5 (18 reviews) | Not enough data | 

#### Service Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Field Scheduling** | 9.5 (21 reviews) | Not enough data | 
| **Ticketing** | 9.5 (18 reviews) | Not enough data | 
| **Customization and Macros** | Feature Not Available | Not enough data | 
| **File Attachment** | 9.4 (19 reviews) | Not enough data | 
| **Estimates and Invoicing** | 9.3 (18 reviews) | Not enough data | 
| **GSX Integration** | Feature Not Available | Not enough data | 

#### Business Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Multi-site Management** | 9.3 (17 reviews) | Not enough data | 
| **Point of Sale** | 9.2 (17 reviews) | Not enough data | 
| **Stock and Inventory** | Feature Not Available | Not enough data | 
| **KPI Tracking and Reporting** | 9.5 (16 reviews) | Not enough data | 
| **Contract Management** | 9.3 (15 reviews) | Not enough data | 
| **Intake Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Barcode/Label Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Repair Tracking** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Warranty Tracking** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Backup and Recovery** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Estimating** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Repair Tickets** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **File Recovery** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Kickserv** | 8.7/10 | 120 |
| **Workiz** | 8.2/10 | 137 |

#### Generative AI

| Feature | Kickserv | Workiz | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | 7.8 (44 reviews) | 
| **AI Image-to-Text** | Feature Not Available | 6.2 (24 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Before the Job

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Calendar** | 9.0 (108 reviews) | 8.5 (124 reviews) | 
| **Dispatch** | 9.1 (96 reviews) | 8.9 (117 reviews) | 
| **Roles** | 9.2 (105 reviews) | 8.7 (111 reviews) | 
| **Booking** | 8.6 (101 reviews) | 8.4 (107 reviews) | 

#### On the Job

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Location** | 8.7 (73 reviews) | 8.3 (106 reviews) | 
| **Employee Communication** | 8.7 (94 reviews) | 8.3 (115 reviews) | 
| **Behavior Monitoring** | 8.0 (82 reviews) | 7.6 (76 reviews) | 
| **Client Notifications** | 8.6 (93 reviews) | 8.7 (113 reviews) | 
| **Field Sales** | 8.5 (74 reviews) | 8.2 (101 reviews) | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Payment Collection in the Field** | Not enough data | Not enough data | 

#### After the Job

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Reports** | 8.5 (98 reviews) | 8.3 (111 reviews) | 
| **Analytics** | Feature Not Available | 8.3 (106 reviews) | 
| **Billing & Invoicing** | 9.1 (100 reviews) | 8.8 (117 reviews) | 
| **CRM Integrations** | Feature Not Available | 8.1 (92 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (6 reviews) | 

#### Additional Functionality

| Feature | Kickserv | Workiz | 
|---|---|---|
| **Work Order Management** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Parts Management** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Residential Properties** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Technician Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Preventive Maintenance** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Commercial Properties** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Predictive Maintenance** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Documentation Management** | Not enough data | Not enough data | 
| **File Storage** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Personalization and Recommendation** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Online Time Clock** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Productivity Analysis** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Price and Cost Calculations** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Driver ETA** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Work Order Creation** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Contractor Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to Kickserv (4):** [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Forestry Software](https://www.g2.com/categories/forestry), [Repair Shop Software](https://www.g2.com/categories/repair-shop), [Pest Control Software](https://www.g2.com/categories/pest-control-software)

**Unique to Workiz (1):** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)


---
## Reviewer Demographics

### By Company Size

| Segment | Kickserv | Workiz | 
|---|---|---|
| **Small-Business** | 83.0% | 96.5% | 
| **Mid-Market** | 14.8% | 3.1% | 
| **Enterprise** | 2.3% | 0.4% | 

### By Industry

#### Kickserv

- **Construction:** 29.4%
- **Consumer Services:** 11.3%
- **Facilities Services:** 6.2%
- **Computer Software:** 5.1%
- **Information Technology and Services:** 3.4%
- **Automotive:** 2.8%
- **Environmental Services:** 2.8%
- **Accounting:** 2.3%
- **Retail:** 1.7%
- **Food & Beverages:** 1.7%
- **Other:** 33.3%

#### Workiz

- **Construction:** 32.3%
- **Consumer Services:** 25.1%
- **Transportation/Trucking/Railroad:** 4.5%
- **Electrical/Electronic Manufacturing:** 4.5%
- **Facilities Services:** 4.0%
- **Retail:** 3.6%
- **Environmental Services:** 2.7%
- **Security and Investigations:** 2.2%
- **Utilities:** 1.8%
- **Renewables & Environment:** 1.8%
- **Other:** 17.5%

---
## Alternatives

### Alternatives to Kickserv

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (527 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.4/5 stars (375 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (205 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (372 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (457 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (410 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1049 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)

### Alternatives to Workiz

- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (205 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (527 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.4/5 stars (375 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (372 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (124 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1049 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (410 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (457 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5458 reviews)

---
## Top Discussions

### Kickserv

- Title: [Does your service integrate with QuickBooks® Online?](https://www.g2.com/discussions/quickbooks) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We have been told by many that our sync to QBOE is by far one of the best out there.

"
- Title: [What are the system requirements?](https://www.g2.com/discussions/requirements) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Since Kickserv is a fully managed web-based application, there is nothing you need to download or install. All you need is a web browser.Chrome, Firefox, or..."
- Title: [How secure is my data?](https://www.g2.com/discussions/security-760fe53a-e1b5-4195-a3e9-a9b81cad38fe) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Very secure. We understand that your customer and job records are crucial to your business. To ensure data security we backup all account data nightly to..."
- Title: [Is Kickserv right for my business?](https://www.g2.com/discussions/business-type) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our software is good for many industries within the small to medium sized business market. We are affordable and great for small one man shows all the way to..."
- Title: [What is Kickserv?](https://www.g2.com/discussions/kickserv) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kickserv is an easy to use web-based software program designed to help small to medium sized businesses organize and grow their business through 3 major work..."

### Workiz

- Title: [How does Housecall Pro work?](https://www.g2.com/discussions/how-does-housecall-pro-work) — 1 comment
  > **Top comment:** "go to the website and look at all of the plans before you decide"
- Title: [How much is Workiz software?](https://www.g2.com/discussions/how-much-is-workiz-software) — 1 comment
  > **Top comment:** "My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly..."
- Title: [How can I](https://www.g2.com/discussions/52141-how-can-i) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can"
- Title: [How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??](https://www.g2.com/discussions/42367-how-do-i-transfer-or-patch-over-a-call-from-our-main-workiz-phone-number-to-the-next-available-extension-number-also-is-there-a-way-to-sync-the-workiz-work-schedule-to-any-of-our-other-calendar-apps-such-as-google-calendar-outlook-or-calendly) — 1 comment, 1 upvote
  > **Top comment:** "Hey, Raymond!
We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kickserv-vs-workiz)