Compare Kickserv and Workiz 
At a Glance
Market Segments
Small-Business (82.8% of reviews)
Small-Business (96.3% of reviews)
Entry-Level Pricing
Starting at $60.00 Per Month
$187.00 1 Members Per Month
Kickserv
Star Rating
(179)4.5 out of 5
Market Segments
Small-Business (82.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $60.00 Per Month
Free Trial is available
Browse all 3 pricing plansWorkiz
Star Rating
(226)4.5 out of 5
Market Segments
Small-Business (96.3% of reviews)
Pros & Cons
Entry-Level Pricing
$187.00 1 Members Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Kickserv and Workiz offer solid user experiences, with each receiving a commendable star rating of 4.5. However, Kickserv users appreciate its continuous improvements and updates that are often driven by user feedback, enhancing customization options and overall usability.
- Users say that Workiz excels in integration capabilities, functioning as an all-in-one tool for invoicing, scheduling, payments, and CRM. This comprehensive approach promotes productivity and streamlines field service operations, making it a favorite for those needing a cohesive solution.
- Reviewers mention that Kickserv shines in its quality of support, with users highlighting the responsiveness and helpfulness of the support team. This aspect is crucial for small businesses that may require more hands-on assistance during their operational challenges.
- According to verified reviews, Workiz's intuitive interface is frequently praised, making it easy for teams to navigate and utilize its features effectively. Users have noted that the real-time job scheduling and technician tracking capabilities help minimize missed appointments and keep operations organized.
- G2 reviewers highlight that while Kickserv has a strong focus on user customization and ease of use, Workiz's recent updates have made it a more robust tool for managing field service tasks, particularly with its integrated communication features that allow for seamless tracking of conversations related to jobs.
- Users report that Kickserv's ease of setup and administration is a significant advantage, with many finding the onboarding process straightforward. In contrast, while Workiz is also user-friendly, some users feel that its broader feature set may require a steeper learning curve initially.
Pricing
Entry-Level Pricing
Kickserv
START
Starting at $60.00
Per Month
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders
Workiz
Kickstart
$187.00
1 Members Per Month
The perfect starter kit.
- Scheduling
- 2 Automations
- Jobs, estimates & invoices
Free Trial
Kickserv
Free Trial is available
Workiz
Free Trial is available
Ratings
Meets Requirements
8.5
169
8.7
160
Ease of Use
8.9
170
8.8
165
Ease of Setup
8.9
106
8.7
129
Ease of Admin
9.1
100
9.1
108
Quality of Support
9.2
165
8.7
159
Has the product been a good partner in doing business?
9.1
98
9.1
110
Product Direction (% positive)
8.9
168
9.2
139
Features by Category
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
9.2
17
Not enough data
9.6
18
Not enough data
9.5
18
Not enough data
Service Management
9.5
21
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
19
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
Business Management
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Not enough data
Generative AI
Feature Not Available
7.8
44
Feature Not Available
6.2
24
Before the Job
9.0
106
8.5
119
9.1
94
8.8
113
9.2
103
8.7
111
8.6
100
8.4
105
On the Job
8.7
72
8.3
106
8.7
94
8.3
114
8.0
82
7.6
76
8.6
91
8.7
111
8.5
74
8.2
99
After the Job
8.4
97
8.3
110
Feature Not Available
8.3
106
9.0
98
8.8
112
Feature Not Available
8.1
91
Agentic AI - Field Service Management
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.3
6
Categories
Categories
Shared Categories
Kickserv and Workiz are categorized as Field Service Management
Reviews
Reviewers' Company Size
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workiz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
29.1%
Consumer Services
11.4%
Facilities Services
6.3%
Computer Software
5.1%
Information Technology and Services
3.4%
Other
44.6%
Construction
33.0%
Consumer Services
24.5%
Transportation/Trucking/Railroad
4.7%
Electrical/Electronic Manufacturing
4.2%
Retail
3.8%
Other
29.7%
Discussions
Does your service integrate with QuickBooks® Online?
2 Comments
Official Response from Kickserv
Yes. We have been told by many that our sync to QBOE is by far one of the best out there.
Read more
What are the system requirements?
1 Comment
Official Response from Kickserv
Since Kickserv is a fully managed web-based application, there is nothing you need to download or install. All you need is a web browser.Chrome, Firefox, or...Read more
How secure is my data?
1 Comment
Official Response from Kickserv
Very secure. We understand that your customer and job records are crucial to your business. To ensure data security we backup all account data nightly to...Read more
How does Housecall Pro work?
1 Comment
DF
go to the website and look at all of the plans before you decideRead more
How much is Workiz software?
1 Comment
KC
My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly...Read more
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