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Compare Kickserv and Workiz 
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At a Glance
Market Segments
Small-Business (82.4% of reviews)
Small-Business (95.7% of reviews)
Entry-Level Pricing
Starting at $60.00 Per Month
$187.00 1 Members Per Month
Kickserv
Star Rating
(175)4.5 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $60.00 Per Month
Free Trial is available
Browse all 3 pricing plansWorkiz
Star Rating
(221)4.5 out of 5
Market Segments
Small-Business (95.7% of reviews)
Pros & Cons
Entry-Level Pricing
$187.00 1 Members Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kickserv excels in its Customer Profiles feature, scoring a high 9.6, which allows for detailed tracking of customer interactions and preferences, while Workiz, although strong, has a slightly lower score in this area.
- Reviewers mention that Kickserv's AI Text Summarization feature is particularly impressive, achieving a score of 9.5, making it easier for users to digest information quickly, whereas Workiz's score of 7.4 indicates room for improvement in this functionality.
- G2 users highlight Kickserv's superior Field Scheduling capabilities with a score of 9.4, which is crucial for managing on-site jobs efficiently, while Workiz, with a score of 8.8, offers solid scheduling but lacks some advanced features that Kickserv provides.
- Users on G2 report that Kickserv's GSX Integration is a standout feature, scoring an impressive 9.8, which allows for seamless integration with other tools, while Workiz does not offer a comparable integration, limiting its flexibility.
- Reviewers say that Kickserv's Estimates and Invoicing feature, scoring 9.3, is user-friendly and efficient, making it easier for businesses to manage their billing processes, whereas Workiz's score of 8.7 suggests it may not be as intuitive for users.
- Users report that both products perform well in Client Notifications, but Kickserv's score of 8.6 indicates a more robust system for keeping clients informed, compared to Workiz's score of 8.8, which, while good, may not offer the same level of customization.
Pricing
Entry-Level Pricing
Kickserv
START
Starting at $60.00
Per Month
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders
Workiz
Kickstart
$187.00
1 Members Per Month
The perfect starter kit.
- Scheduling
- 2 Automations
- Jobs, estimates & invoices
Free Trial
Kickserv
Free Trial is available
Workiz
Free Trial is available
Ratings
Meets Requirements
8.4
165
8.7
158
Ease of Use
8.9
166
8.8
163
Ease of Setup
8.9
102
8.7
127
Ease of Admin
9.1
98
9.1
105
Quality of Support
9.2
161
8.7
157
Has the product been a good partner in doing business?
9.1
96
9.0
107
Product Direction (% positive)
8.9
165
9.3
137
Features by Category
Customer Management
9.2
17
Not enough data
9.6
17
Not enough data
9.5
18
Not enough data
Service Management
9.4
18
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
Business Management
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Not enough data
Generative AI
Feature Not Available
7.8
45
Feature Not Available
6.3
25
Before the Job
9.0
106
8.5
117
9.1
94
8.8
112
9.2
103
8.7
111
8.7
99
8.4
103
On the Job
8.7
72
8.3
107
8.7
94
8.3
113
8.0
82
7.6
77
8.6
91
8.7
110
8.5
74
8.2
99
After the Job
8.4
97
8.3
109
Feature Not Available
8.3
105
9.0
98
8.8
112
Feature Not Available
8.1
91
Agentic AI - Field Service Management
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.3
7
Categories
Categories
Shared Categories
Kickserv and Workiz are categorized as Field Service Management
Unique Categories
Workiz has no unique categories
Reviews
Reviewers' Company Size
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workiz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
29.2%
Consumer Services
11.7%
Facilities Services
6.4%
Computer Software
5.3%
Information Technology and Services
3.5%
Other
43.9%
Construction
33.3%
Consumer Services
23.8%
Transportation/Trucking/Railroad
4.8%
Electrical/Electronic Manufacturing
4.3%
Retail
3.8%
Other
30.0%
Discussions
Does your service integrate with QuickBooks® Online?
2 Comments
JF
Yes it doesRead more
What is Kickserv?
1 Comment
SK
Kickserv is a Field Service Management cloud-based application for small-medium sized businesses.
Create estimates, schedule jobs, send out invoices, and...Read more
Is Kickserv right for my business?
1 Comment
SK
Kickserv is ideal for small-medium sized home services businesses.
Industries served include:
Plumbing & Pumping
Restoration Services
HVAC &...Read more
How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??
1 Comment
TE
Hey, Raymond!
We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call...Read more
How much is Workiz software?
1 Comment
KC
My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly...Read more
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