# Kickserv, ServiceTitan vs FieldPulse Comparison

| | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 180 | 369 | 354 | 
| **Largest Market Segment** | Small-Business (82.9% of reviews) | Small-Business (65.5% of reviews) | Small-Business (94.5% of reviews) | 
| **Entry Level Price** | Starting at $60.00 Per Month | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Kickserv

Pros:
- Ease of Use (8 reviews)
- Scheduling Management (5 reviews)

Cons:
- Mobile Limitations (3 reviews)
- Scheduling Issues (3 reviews)

### ServiceTitan

Pros:
- Ease of Use (29 reviews)
- Customer Support (24 reviews)

Cons:
- Learning Curve (17 reviews)
- Improvement Needed (15 reviews)

### FieldPulse

Pros:
- Customer Support (36 reviews)
- Ease of Use (30 reviews)

Cons:
- Limited Customization (10 reviews)
- Improvement Needed (8 reviews)

---
## Ratings Comparison
| Rating | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
  | **Meets Requirements** | 8.5 (170 reviews) | 8.7 (301 reviews) | 8.9 (268 reviews) | 
  | **Ease of Use** | 8.9 (171 reviews) | 8.4 (306 reviews) | 8.9 (302 reviews) | 
  | **Ease of Setup** | 8.9 (107 reviews) | 6.8 (233 reviews) | 8.6 (235 reviews) | 
  | **Ease of Admin** | 9.1 (100 reviews) | 8.0 (200 reviews) | 8.8 (178 reviews) | 
  | **Quality of Support** | 9.2 (166 reviews) | 7.8 (296 reviews) | 9.5 (267 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (98 reviews) | 8.7 (201 reviews) | 9.2 (175 reviews) | 
  | **Product Direction (% positive)** | 8.9 (169 reviews) | 9.1 (295 reviews) | 9.3 (259 reviews) | 

---
## Pricing

### Kickserv

#### Entry-Level Pricing

Plan: START

Price: Starting at $60.00 Per Month

Key Features:
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders

[Browse all 3 editions](https://www.g2.com/products/kickserv/pricing)

#### Free Trial

Yes

### ServiceTitan

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### FieldPulse

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **Kickserv** | N/A | N/A |
| **ServiceTitan** | N/A | N/A |
| **FieldPulse** | 8.2/10 | 17 |

#### Operations

| Feature | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
| **Roofing Design** | Not enough data | Not enough data | 7.4 (14 reviews) | 
| **Roofing Estimating** | Not enough data | Not enough data | 7.4 (14 reviews) | 
| **Business Operations** | Not enough data | Not enough data | 9.3 (14 reviews) | 

#### Resource Management

| Feature | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
| **Supply Management** | Not enough data | Not enough data | 7.4 (14 reviews) | 
| **Field Service Management** | Not enough data | Not enough data | 9.2 (15 reviews) | 
| **Contractor Management** | Not enough data | Not enough data | 8.0 (14 reviews) | 

### Repair Shop

| Product | Score | Reviews |
|---|---|---|
| **Kickserv** | 9.4/10 | 21 |
| **ServiceTitan** | N/A | N/A |
| **FieldPulse** | N/A | N/A |

#### Customer Management

| Feature | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
| **Self-Service Portals** | 9.2 (17 reviews) | Not enough data | Not enough data | 
| **Customer Profiles** | 9.6 (18 reviews) | Not enough data | Not enough data | 
| **Communication Tools** | 9.5 (18 reviews) | Not enough data | Not enough data | 

#### Service Management

| Feature | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
| **Field Scheduling** | 9.5 (21 reviews) | Not enough data | Not enough data | 
| **Ticketing** | 9.5 (18 reviews) | Not enough data | Not enough data | 
| **Customization and Macros** | Feature Not Available | Not enough data | Not enough data | 
| **File Attachment** | 9.4 (19 reviews) | Not enough data | Not enough data | 
| **Estimates and Invoicing** | 9.3 (18 reviews) | Not enough data | Not enough data | 
| **GSX Integration** | Feature Not Available | Not enough data | Not enough data | 

#### Business Management

| Feature | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
| **Multi-site Management** | 9.3 (17 reviews) | Not enough data | Not enough data | 
| **Point of Sale** | 9.2 (17 reviews) | Not enough data | Not enough data | 
| **Stock and Inventory** | Feature Not Available | Not enough data | Not enough data | 
| **KPI Tracking and Reporting** | 9.5 (16 reviews) | Not enough data | Not enough data | 
| **Contract Management** | 9.3 (15 reviews) | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Kickserv** | 8.7/10 | 119 |
| **ServiceTitan** | 7.6/10 | 229 |
| **FieldPulse** | 8.4/10 | 198 |

#### Generative AI

| Feature | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
| **AI Text Summarization** | Feature Not Available | 7.9 (84 reviews) | 7.8 (60 reviews) | 
| **AI Image-to-Text** | Feature Not Available | 6.8 (80 reviews) | 7.3 (59 reviews) | 

#### Before the Job

| Feature | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
| **Calendar** | 9.0 (107 reviews) | 7.4 (189 reviews) | 8.8 (182 reviews) | 
| **Dispatch** | 9.1 (95 reviews) | 8.9 (216 reviews) | 8.8 (166 reviews) | 
| **Roles** | 9.2 (104 reviews) | 8.4 (200 reviews) | 8.8 (172 reviews) | 
| **Booking** | 8.6 (100 reviews) | 8.4 (194 reviews) | 8.4 (161 reviews) | 

#### On the Job

| Feature | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
| **Location** | 8.7 (73 reviews) | 8.6 (200 reviews) | 8.7 (177 reviews) | 
| **Employee Communication** | 8.7 (94 reviews) | 7.8 (205 reviews) | 8.8 (176 reviews) | 
| **Behavior Monitoring** | 8.0 (82 reviews) | 7.3 (183 reviews) | 7.9 (140 reviews) | 
| **Client Notifications** | 8.6 (92 reviews) | 8.5 (206 reviews) | 8.5 (168 reviews) | 
| **Field Sales** | 8.5 (74 reviews) | 8.1 (175 reviews) | 8.5 (154 reviews) | 

#### After the Job

| Feature | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
| **Reports** | 8.5 (98 reviews) | 8.4 (211 reviews) | 8.4 (169 reviews) | 
| **Analytics** | Feature Not Available | 8.3 (204 reviews) | 8.4 (157 reviews) | 
| **Invoicing** | 9.1 (99 reviews) | 8.7 (208 reviews) | 8.7 (179 reviews) | 
| **CRM Integrations** | Feature Not Available | 7.9 (185 reviews) | 8.3 (151 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.2 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 5.0 (18 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 5.1 (18 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to Kickserv (4):** [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Forestry Software](https://www.g2.com/categories/forestry), [Repair Shop Software](https://www.g2.com/categories/repair-shop), [Pest Control Software](https://www.g2.com/categories/pest-control-software)

**Unique to ServiceTitan (2):** [Pest Control Software](https://www.g2.com/categories/pest-control-software), [HVAC Software](https://www.g2.com/categories/hvac)

**Unique to FieldPulse (3):** [HVAC Software](https://www.g2.com/categories/hvac), [Roofing Software](https://www.g2.com/categories/roofing-software), [Construction CRM Software](https://www.g2.com/categories/construction-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Kickserv | ServiceTitan | FieldPulse | 
|---|---|---|---|
| **Small-Business** | 82.9% | 65.5% | 94.5% | 
| **Mid-Market** | 14.9% | 32.5% | 4.0% | 
| **Enterprise** | 2.3% | 2.0% | 1.4% | 

### By Industry

#### Kickserv

- **Construction:** 29.0%
- **Consumer Services:** 11.4%
- **Facilities Services:** 6.3%
- **Computer Software:** 5.1%
- **Information Technology and Services:** 3.4%
- **Automotive:** 2.8%
- **Environmental Services:** 2.8%
- **Accounting:** 2.3%
- **Retail:** 1.7%
- **Food & Beverages:** 1.7%
- **Other:** 33.5%

#### ServiceTitan

- **Construction:** 38.3%
- **Consumer Services:** 23.1%
- **Utilities:** 4.3%
- **Marketing and Advertising:** 3.7%
- **Accounting:** 3.7%
- **Electrical/Electronic Manufacturing:** 2.6%
- **Facilities Services:** 2.6%
- **Information Technology and Services:** 2.0%
- **Retail:** 1.7%
- **Building Materials:** 1.7%
- **Other:** 16.3%

#### FieldPulse

- **Construction:** 51.9%
- **Consumer Services:** 10.0%
- **Electrical/Electronic Manufacturing:** 6.9%
- **Facilities Services:** 4.0%
- **Utilities:** 2.3%
- **Information Technology and Services:** 1.7%
- **Mechanical or Industrial Engineering:** 1.7%
- **Computer & Network Security:** 1.4%
- **Oil & Energy:** 1.4%
- **Security and Investigations:** 1.1%
- **Other:** 17.5%

---
## Alternatives

### Alternatives to Kickserv

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (420 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (398 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (398 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (434 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5160 reviews)
- [Bluebeam](https://www.g2.com/products/bluebeam/reviews) — 4.5/5 stars (461 reviews)

### Alternatives to ServiceTitan

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (398 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)
- [ServiceTrade](https://www.g2.com/products/servicetrade/reviews) — 4.5/5 stars (58 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)
- [BuildOps](https://www.g2.com/products/buildops/reviews) — 4.2/5 stars (69 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (420 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (229 reviews)
- [Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service/reviews) — 3.9/5 stars (156 reviews)

### Alternatives to FieldPulse

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (398 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (229 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (398 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5160 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (420 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews)

---
## Top Discussions

### Kickserv

- Title: [Does your service integrate with QuickBooks® Online?](https://www.g2.com/discussions/quickbooks) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We have been told by many that our sync to QBOE is by far one of the best out there.

"
- Title: [What are the system requirements?](https://www.g2.com/discussions/requirements) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Since Kickserv is a fully managed web-based application, there is nothing you need to download or install. All you need is a web browser.Chrome, Firefox, or..."
- Title: [How secure is my data?](https://www.g2.com/discussions/security-760fe53a-e1b5-4195-a3e9-a9b81cad38fe) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Very secure. We understand that your customer and job records are crucial to your business. To ensure data security we backup all account data nightly to..."
- Title: [Is Kickserv right for my business?](https://www.g2.com/discussions/business-type) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our software is good for many industries within the small to medium sized business market. We are affordable and great for small one man shows all the way to..."
- Title: [What is Kickserv?](https://www.g2.com/discussions/kickserv) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kickserv is an easy to use web-based software program designed to help small to medium sized businesses organize and grow their business through 3 major work..."

### ServiceTitan

- Title: [Is it easy to migrate to ServiceTitan?](https://www.g2.com/discussions/is-it-easy-to-migrate-to-servicetitan) — 4 comments, 1 upvote
  > **Top comment:** "The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the..."
- Title: [What is ServiceTitan?](https://www.g2.com/discussions/what-is-servicetitan) — 2 comments
  > **Top comment:** "Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control.  They are expanding to other..."
- Title: [What is ServiceTitan used for?](https://www.g2.com/discussions/what-is-servicetitan-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system.  It is cloud based.  It has it all.  It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [What is Titan software?](https://www.g2.com/discussions/what-is-titan-software) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [Does ServiceTitan integrate with QuickBooks?](https://www.g2.com/discussions/does-servicetitan-integrate-with-quickbooks) — 1 comment, 2 upvotes
  > **Top comment:** "Yes, it integrates with Quickbooks"

### FieldPulse

- Title: [What is FieldPulse used for?](https://www.g2.com/discussions/what-is-fieldpulse-used-for) — 2 comments
  > **Top comment:** " A Scheduling Platform, made easy to use."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kickserv-vs-servicetitan-vs-fieldpulse-fieldpulse)