Compare Kickserv and ServiceM8 
At a Glance
Market Segments
Small-Business (82.8% of reviews)
Small-Business (60.0% of reviews)
Entry-Level Pricing
Starting at $60.00 Per Month
Free 30 Jobs Per Month
Kickserv
Star Rating
(179)4.5 out of 5
Market Segments
Small-Business (82.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $60.00 Per Month
Free Trial is available
Browse all 3 pricing plansServiceM8
Star Rating
(15)3.8 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 30 Jobs Per Month
Browse all 5 pricing plansKickserv vs ServiceM8
- Reviewers felt that Kickserv meets the needs of their business better than ServiceM8.
- When comparing quality of ongoing product support, reviewers felt that Kickserv is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kickserv over ServiceM8.
Pricing
Entry-Level Pricing
Kickserv
START
Starting at $60.00
Per Month
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders
ServiceM8
Free
Free
30 Jobs Per Month
The best way for sole traders to get started with a smart solution for managing jobs & clients. This plan provides an incredible amount of free value.
- 1 User
- 30 New Jobs Per Month
- 10 AI Assists per day
Free Trial
Kickserv
Free Trial is available
ServiceM8
Free Trial is available
Ratings
Meets Requirements
8.5
169
6.8
10
Ease of Use
8.9
170
8.6
11
Ease of Setup
8.9
106
8.1
6
Ease of Admin
9.1
100
Not enough data
Quality of Support
9.2
165
6.5
10
Has the product been a good partner in doing business?
9.1
98
Not enough data
Product Direction (% positive)
8.9
168
6.5
10
Features by Category
Customer Management
9.2
17
Not enough data
9.6
18
Not enough data
9.5
18
Not enough data
Service Management
9.5
21
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
19
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
Business Management
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Not enough data
Generative AI
Feature Not Available
7.0
5
Feature Not Available
Feature Not Available
Before the Job
9.0
106
7.3
8
9.1
94
8.5
8
9.2
103
7.6
7
8.6
100
8.3
8
On the Job
8.7
72
7.6
7
8.7
94
7.6
9
8.0
82
6.7
8
8.6
91
8.3
9
8.5
74
7.4
7
After the Job
8.4
97
7.4
9
Feature Not Available
7.8
9
9.0
98
7.2
9
Feature Not Available
5.8
6
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kickserv and ServiceM8 are categorized as Field Service Management
Unique Categories
ServiceM8 has no unique categories
Reviews
Reviewers' Company Size
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceM8
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
29.1%
Consumer Services
11.4%
Facilities Services
6.3%
Computer Software
5.1%
Information Technology and Services
3.4%
Other
44.6%
Electrical/Electronic Manufacturing
13.3%
Telecommunications
6.7%
Retail
6.7%
Mechanical or Industrial Engineering
6.7%
Marketing and Advertising
6.7%
Other
60.0%
Discussions
Does your service integrate with QuickBooks® Online?
2 Comments
Official Response from Kickserv
Yes. We have been told by many that our sync to QBOE is by far one of the best out there.
Read more
What are the system requirements?
1 Comment
Official Response from Kickserv
Since Kickserv is a fully managed web-based application, there is nothing you need to download or install. All you need is a web browser.Chrome, Firefox, or...Read more
How secure is my data?
1 Comment
Official Response from Kickserv
Very secure. We understand that your customer and job records are crucial to your business. To ensure data security we backup all account data nightly to...Read more
ServiceM8 has no discussions with answers
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