# Kickserv vs Orderry Comparison | | Kickserv | Orderry | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | | **Total Reviews** | 180 | 16 | | **Largest Market Segment** | Small-Business (82.9% of reviews) | Small-Business (100.0% of reviews) | | **Entry Level Price** | Starting at $60.00 Per Month | $39.00 | --- ## Top Pros & Cons ### Kickserv Pros: - Ease of Use (8 reviews) - Scheduling Management (5 reviews) Cons: - Mobile Limitations (3 reviews) - Scheduling Issues (3 reviews) ### Orderry **Not enough data** --- ## Ratings Comparison | Rating | Kickserv | Orderry | |---|---|---| | **Meets Requirements** | 8.5 (170 reviews) | 8.6 (15 reviews) | | **Ease of Use** | 8.9 (171 reviews) | 8.8 (15 reviews) | | **Ease of Setup** | 8.9 (107 reviews) | 8.7 (10 reviews) | | **Ease of Admin** | 9.1 (100 reviews) | 8.7 (9 reviews) | | **Quality of Support** | 9.2 (166 reviews) | 9.2 (15 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (98 reviews) | 9.1 (9 reviews) | | **Product Direction (% positive)** | 8.9 (169 reviews) | 10.0 (14 reviews) | --- ## Pricing ### Kickserv #### Entry-Level Pricing Plan: START Price: Starting at $60.00 Per Month Key Features: - Includes 5 Users and QuickBooks Online Integration - Standard Reports - Automated Customer Reminders [Browse all 3 editions](https://www.g2.com/products/kickserv/pricing) #### Free Trial Yes ### Orderry #### Entry-Level Pricing Plan: Hobby Price: $39.00 Description: + employee $ 3/mo. 100 jobs or sales/mo. Key Features: - Work Order Management - Work Order Mobile App - Scheduler [Browse all 4 editions](https://www.g2.com/products/orderry/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Heavy-Duty Repair | Product | Score | Reviews | |---|---|---| | **Kickserv** | N/A | N/A | | **Orderry** | N/A | N/A | #### Shop Management | Feature | Kickserv | Orderry | |---|---|---| | **Estimates and Invoicing** | Not enough data | Not enough data | | **Parts Purchasing** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Service Orders** | Not enough data | Not enough data | | **Labor Tracking** | Not enough data | Not enough data | #### Technician Tools | Feature | Kickserv | Orderry | |---|---|---| | **Preventative Maintenance and Inspections** | Not enough data | Not enough data | | **Task Alerts** | Not enough data | Not enough data | | **Labor Times and Wire Diagrams** | Not enough data | Not enough data | #### Customer Management | Feature | Kickserv | Orderry | |---|---|---| | **Repair Updates** | Not enough data | Not enough data | | **Customer Portal** | Not enough data | Not enough data | ### Repair Shop | Product | Score | Reviews | |---|---|---| | **Kickserv** | 9.4/10 | 21 | | **Orderry** | 8.2/10 | 10 | #### Customer Management | Feature | Kickserv | Orderry | |---|---|---| | **Self-Service Portals** | 9.2 (17 reviews) | 7.8 (9 reviews) | | **Customer Profiles** | 9.6 (18 reviews) | 8.7 (9 reviews) | | **Communication Tools** | 9.5 (18 reviews) | 8.5 (9 reviews) | #### Service Management | Feature | Kickserv | Orderry | |---|---|---| | **Field Scheduling** | 9.5 (21 reviews) | 8.0 (9 reviews) | | **Ticketing** | 9.5 (18 reviews) | 8.5 (9 reviews) | | **Customization and Macros** | Feature Not Available | 7.6 (9 reviews) | | **File Attachment** | 9.4 (19 reviews) | 8.1 (9 reviews) | | **Estimates and Invoicing** | 9.3 (18 reviews) | 8.5 (9 reviews) | | **GSX Integration** | Feature Not Available | 7.7 (8 reviews) | #### Business Management | Feature | Kickserv | Orderry | |---|---|---| | **Multi-site Management** | 9.3 (17 reviews) | 7.9 (8 reviews) | | **Point of Sale** | 9.2 (17 reviews) | 8.5 (8 reviews) | | **Stock and Inventory** | Feature Not Available | 8.3 (9 reviews) | | **KPI Tracking and Reporting** | 9.5 (16 reviews) | 8.3 (8 reviews) | | **Contract Management** | 9.3 (15 reviews) | 8.1 (8 reviews) | ### Field Service Management | Product | Score | Reviews | |---|---|---| | **Kickserv** | 8.7/10 | 119 | | **Orderry** | N/A | N/A | #### Generative AI | Feature | Kickserv | Orderry | |---|---|---| | **AI Text Summarization** | Feature Not Available | Not enough data | | **AI Image-to-Text** | Feature Not Available | Not enough data | #### Before the Job | Feature | Kickserv | Orderry | |---|---|---| | **Calendar** | 9.0 (107 reviews) | Not enough data | | **Dispatch** | 9.1 (95 reviews) | Not enough data | | **Roles** | 9.2 (104 reviews) | Not enough data | | **Booking** | 8.6 (100 reviews) | Feature Not Available | #### On the Job | Feature | Kickserv | Orderry | |---|---|---| | **Location** | 8.7 (73 reviews) | Feature Not Available | | **Employee Communication** | 8.7 (94 reviews) | Not enough data | | **Behavior Monitoring** | 8.0 (82 reviews) | Feature Not Available | | **Client Notifications** | 8.6 (92 reviews) | Not enough data | | **Field Sales** | 8.5 (74 reviews) | Not enough data | #### After the Job | Feature | Kickserv | Orderry | |---|---|---| | **Reports** | 8.5 (98 reviews) | Not enough data | | **Analytics** | Feature Not Available | Not enough data | | **Invoicing** | 9.1 (99 reviews) | Feature Not Available | | **CRM Integrations** | Feature Not Available | Not enough data | #### Agentic AI - Field Service Management | Feature | Kickserv | Orderry | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Auto Shop Management | Product | Score | Reviews | |---|---|---| | **Kickserv** | N/A | N/A | | **Orderry** | N/A | N/A | #### Operations Management - Auto Shop Management | Feature | Kickserv | Orderry | |---|---|---| | **Appointment Scheduling** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Digital Vehicle Inspection (DVI)** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | #### Customer Relationship Management - Auto Shop Management | Feature | Kickserv | Orderry | |---|---|---| | **Automated Reminders** | Not enough data | Not enough data | | **Marketing** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | #### Financial Management - Auto Shop Management | Feature | Kickserv | Orderry | |---|---|---| | **Reports and Analytics** | Not enough data | Not enough data | | **Billing and Invoicing** | Not enough data | Not enough data | | **Estimating** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Repair Shop Software](https://www.g2.com/categories/repair-shop) **Unique to Kickserv (3):** [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Forestry Software](https://www.g2.com/categories/forestry), [Pest Control Software](https://www.g2.com/categories/pest-control-software) **Unique to Orderry (3):** [Auto Repair Software](https://www.g2.com/categories/auto-repair), [Heavy-Duty Repair Software](https://www.g2.com/categories/heavy-duty-repair), [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management) --- ## Reviewer Demographics ### By Company Size | Segment | Kickserv | Orderry | |---|---|---| | **Small-Business** | 82.9% | 100.0% | | **Mid-Market** | 14.9% | 0% | | **Enterprise** | 2.3% | 0% | ### By Industry #### Kickserv - **Construction:** 29.0% - **Consumer Services:** 11.4% - **Facilities Services:** 6.3% - **Computer Software:** 5.1% - **Information Technology and Services:** 3.4% - **Automotive:** 2.8% - **Environmental Services:** 2.8% - **Accounting:** 2.3% - **Retail:** 1.7% - **Food & Beverages:** 1.7% - **Other:** 33.5% #### Orderry - **Information Technology and Services:** 40.0% - **Computer Hardware:** 13.3% - **Transportation/Trucking/Railroad:** 6.7% - **Retail:** 6.7% - **Publishing:** 6.7% - **Music:** 6.7% - **Mechanical or Industrial Engineering:** 6.7% - **Consumer Services:** 6.7% - **Automotive:** 6.7% --- ## Alternatives ### Alternatives to Kickserv - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (369 reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (354 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (420 reviews) - [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (398 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (398 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) - [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (434 reviews) ### Alternatives to Orderry - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews) - [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (729 reviews) - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) — 4.9/5 stars (481 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (369 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5160 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1539 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews) --- ## Top Discussions ### Kickserv - Title: [Does your service integrate with QuickBooks® Online?](https://www.g2.com/discussions/quickbooks) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Yes. We have been told by many that our sync to QBOE is by far one of the best out there. " - Title: [What are the system requirements?](https://www.g2.com/discussions/requirements) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Since Kickserv is a fully managed web-based application, there is nothing you need to download or install. All you need is a web browser.Chrome, Firefox, or..." - Title: [How secure is my data?](https://www.g2.com/discussions/security-760fe53a-e1b5-4195-a3e9-a9b81cad38fe) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Very secure. We understand that your customer and job records are crucial to your business. To ensure data security we backup all account data nightly to..." - Title: [Is Kickserv right for my business?](https://www.g2.com/discussions/business-type) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Our software is good for many industries within the small to medium sized business market. We are affordable and great for small one man shows all the way to..." - Title: [What is Kickserv?](https://www.g2.com/discussions/kickserv) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Kickserv is an easy to use web-based software program designed to help small to medium sized businesses organize and grow their business through 3 major work..." ### Orderry No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kickserv-vs-orderry)