Compare Kickserv and Oracle Field Service 
At a Glance
Market Segments
Small-Business (82.7% of reviews)
Enterprise (61.9% of reviews)
Entry-Level Pricing
Starting at $60.00 Per Month
No pricing available
Kickserv
Star Rating
(178)4.5 out of 5
Market Segments
Small-Business (82.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $60.00 Per Month
Free Trial is available
Browse all 3 pricing plansOracle Field Service
Star Rating
(23)3.9 out of 5
Market Segments
Enterprise (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle Field ServiceKickserv vs Oracle Field Service
When assessing the two solutions, reviewers found Kickserv easier to use, set up, and administer. Reviewers also preferred doing business with Kickserv overall.
- Reviewers felt that Kickserv meets the needs of their business better than Oracle Field Service.
- When comparing quality of ongoing product support, reviewers felt that Kickserv is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kickserv over Oracle Field Service.
Pricing
Entry-Level Pricing
Kickserv
START
Starting at $60.00
Per Month
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders
Oracle Field Service
No pricing availableFree Trial
Kickserv
Free Trial is available
Oracle Field Service
No trial information availableRatings
Meets Requirements
8.5
168
8.2
19
Ease of Use
8.9
169
7.6
19
Ease of Setup
8.9
105
7.9
11
Ease of Admin
9.1
100
7.9
8
Quality of Support
9.2
164
7.6
17
Has the product been a good partner in doing business?
9.1
98
7.5
8
Product Direction (% positive)
8.9
168
7.5
19
Features by Category
Customer Management
9.2
17
Not enough data
9.6
18
Not enough data
9.5
18
Not enough data
Service Management
9.5
20
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
19
Not enough data
9.3
18
Not enough data
Feature Not Available
Not enough data
Business Management
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Not enough data
Generative AI
Feature Not Available
9.0
5
Feature Not Available
8.3
5
Before the Job
9.0
106
8.0
14
9.1
94
8.5
12
9.2
103
7.6
13
8.6
100
8.1
12
On the Job
8.7
72
7.8
13
8.7
94
8.6
12
8.0
82
7.5
14
8.6
91
7.9
13
8.5
74
9.2
6
After the Job
8.4
97
8.0
14
Feature Not Available
8.2
14
9.0
98
7.9
13
Feature Not Available
8.1
14
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kickserv and Oracle Field Service are categorized as Field Service Management
Unique Categories
Oracle Field Service has no unique categories
Reviews
Reviewers' Company Size
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
28.7%
Consumer Services
11.5%
Facilities Services
6.3%
Computer Software
5.2%
Information Technology and Services
3.4%
Other
44.8%
Telecommunications
19.0%
Information Technology and Services
19.0%
Publishing
4.8%
Pharmaceuticals
4.8%
Outsourcing/Offshoring
4.8%
Other
47.6%
Alternatives
Discussions
Does your service integrate with QuickBooks® Online?
2 Comments
Official Response from Kickserv
Yes. We have been told by many that our sync to QBOE is by far one of the best out there.
Read more
What are the system requirements?
1 Comment
Official Response from Kickserv
Since Kickserv is a fully managed web-based application, there is nothing you need to download or install. All you need is a web browser.Chrome, Firefox, or...Read more
How secure is my data?
1 Comment
Official Response from Kickserv
Very secure. We understand that your customer and job records are crucial to your business. To ensure data security we backup all account data nightly to...Read more
Oracle Field Service has no discussions with answers
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