# Khoros Service, Staffbase vs Jive Comparison

| | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 40 | 247 | 309 | 
| **Largest Market Segment** | Enterprise (36.4% of reviews) | Enterprise (59.8% of reviews) | Enterprise (51.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Khoros Service

Pros:
- Automation (3 reviews)
- Automation Features (3 reviews)

Cons:
- Insufficient Training (2 reviews)
- Poor Interface Design (2 reviews)

### Staffbase

Pros:
- Ease of Use (11 reviews)
- Customer Support (9 reviews)

Cons:
- Limited Customization (2 reviews)
- Limited Design Options (2 reviews)

### Jive

**Not enough data**

---
## Ratings Comparison
| Rating | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
  | **Meets Requirements** | 8.5 (27 reviews) | 8.8 (193 reviews) | 8.0 (260 reviews) | 
  | **Ease of Use** | 8.2 (27 reviews) | 9.3 (203 reviews) | 7.8 (261 reviews) | 
  | **Ease of Setup** | 7.8 (17 reviews) | 8.6 (169 reviews) | 7.5 (67 reviews) | 
  | **Ease of Admin** | 8.0 (10 reviews) | 9.2 (163 reviews) | 7.9 (64 reviews) | 
  | **Quality of Support** | 8.5 (26 reviews) | 9.4 (192 reviews) | 7.9 (198 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (9 reviews) | 9.5 (162 reviews) | 7.8 (56 reviews) | 
  | **Product Direction (% positive)** | 8.7 (27 reviews) | 9.5 (176 reviews) | 6.3 (257 reviews) | 

---
## Pricing

### Khoros Service

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Staffbase

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Jive

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Khoros Service** | N/A | N/A |
| **Staffbase** | N/A | N/A |
| **Jive** | N/A | N/A |

#### Communication

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **Khoros Service** | N/A | N/A |
| **Staffbase** | 7.9/10 | 138 |
| **Jive** | N/A | N/A |

#### Information Distribution

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **News Feed** | Not enough data | 9.0 (119 reviews) | Not enough data | 
| **Newsletter** | Not enough data | 8.1 (81 reviews) | Not enough data | 
| **Notifications** | Not enough data | 8.9 (119 reviews) | Not enough data | 
| **Email** | Not enough data | 8.4 (106 reviews) | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | 8.0 (88 reviews) | Not enough data | 

#### Employee Engagement

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Employee Generated Content** | Not enough data | 8.0 (107 reviews) | Not enough data | 
| **Confirmation** | Not enough data | 8.2 (93 reviews) | Not enough data | 
| **Comments** | Not enough data | 8.6 (107 reviews) | Not enough data | 
| **Inline Translation** | Not enough data | 7.2 (75 reviews) | Not enough data | 
| **Administrative Access** | Not enough data | 8.8 (122 reviews) | Not enough data | 
| **Content Interaction** | Not enough data | 8.1 (19 reviews) | Not enough data | 
| **Surveys (global & local)** | Not enough data | 6.9 (18 reviews) | Not enough data | 
| **Chat** | Not enough data | 6.8 (19 reviews) | Not enough data | 

#### User Experience & Accessibility - Employee Communications

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Native Mobile Application** | Not enough data | 8.3 (20 reviews) | Not enough data | 
| **Branded Experience** | Not enough data | 8.3 (20 reviews) | Not enough data | 
| **Personalized Ux Experience** | Not enough data | 7.2 (19 reviews) | Not enough data | 
| **Audience Management & Creation** | Not enough data | 8.3 (18 reviews) | Not enough data | 

#### Content Distribution - Employee Communications

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Newsfeed** | Not enough data | 8.5 (18 reviews) | Not enough data | 
| **Newsletter Engine** | Not enough data | 8.3 (17 reviews) | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | 7.0 (17 reviews) | Not enough data | 

#### Additional Features - Employee Communications

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Emergency Notifications** | Not enough data | 6.4 (17 reviews) | Not enough data | 
| **Analytics** | Not enough data | 7.8 (18 reviews) | Not enough data | 
| **Integrations** | Not enough data | 6.8 (17 reviews) | Not enough data | 

#### Agentic AI - Employee Communications

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Khoros Service** | N/A | N/A |
| **Staffbase** | N/A | N/A |
| **Jive** | N/A | N/A |

#### Generative AI

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | Not enough data | 

#### Communication

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Targeted Emails** | Not enough data | Not enough data | Not enough data | 
| **In-App Messaging** | Not enough data | Not enough data | Not enough data | 
| **Co-Browsing** | Not enough data | Not enough data | Not enough data | 

####  Internal Use

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **Conversation Archiving** | Not enough data | Not enough data | Not enough data | 
| **Lead Development** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Team Inbox ** | Not enough data | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Khoros Service** | N/A | N/A |
| **Staffbase** | N/A | N/A |
| **Jive** | N/A | N/A |

#### Generative AI

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Searchable Articles** | Not enough data | Not enough data | Not enough data | 
| **Community Forums** | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Khoros Service** | 8.2/10 | 8 |
| **Staffbase** | N/A | N/A |
| **Jive** | N/A | N/A |

#### Generative AI

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Process

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Mentions** | 9.0 (7 reviews) | Not enough data | Not enough data | 
| **Tickets** | 8.6 (6 reviews) | Not enough data | Not enough data | 
| **Macros** | 8.3 (5 reviews) | Not enough data | Not enough data | 

#### Channels

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Email** | 8.0 (5 reviews) | Not enough data | Not enough data | 
| **Social** | 9.3 (7 reviews) | Not enough data | Not enough data | 
| **Live Chat** | 7.3 (5 reviews) | Not enough data | Not enough data | 
| **Phone** | 6.7 (5 reviews) | Not enough data | Not enough data | 
| **Text** | 8.3 (5 reviews) | Not enough data | Not enough data | 

#### Insight

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Surveys** | 7.6 (7 reviews) | Not enough data | Not enough data | 
| **Reporting** | 8.8 (7 reviews) | Not enough data | Not enough data | 
| **Visitor Activity** | 8.3 (6 reviews) | Not enough data | Not enough data | 
| **Help Desk** | 8.3 (6 reviews) | Not enough data | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Khoros Service** | N/A | N/A |
| **Staffbase** | N/A | N/A |
| **Jive** | N/A | N/A |

#### Generative AI

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Enterprise Social Networking (ESN)

| Product | Score | Reviews |
|---|---|---|
| **Khoros Service** | N/A | N/A |
| **Staffbase** | N/A | N/A |
| **Jive** | N/A | N/A |

#### Content & Community Features - Enterprise Social Networking (ESN)

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Gamification** | Not enough data | Not enough data | Not enough data | 
| **Community Building** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | Not enough data | Not enough data | 
| **User Generated Content** | Not enough data | Not enough data | Not enough data | 

#### Admin & Reporting Features - Enterprise Social Networking (ESN)

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Content Moderation** | Not enough data | Not enough data | Not enough data | 
| **Polls & Surveys** | Not enough data | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Analytics & Reporting** | Not enough data | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Social Networking (ESN)

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Frontline Worker Communication Platforms

| Product | Score | Reviews |
|---|---|---|
| **Khoros Service** | N/A | N/A |
| **Staffbase** | 6.8/10 | 15 |
| **Jive** | N/A | N/A |

#### Administrative Tasks - Frontline Worker Communication Platforms

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Training & Learning Modules** | Not enough data | 6.7 (13 reviews) | Not enough data | 
| **Health & Safety Policies** | Not enough data | 6.7 (14 reviews) | Not enough data | 
| **Onboarding & Offboarding** | Not enough data | 7.8 (15 reviews) | Not enough data | 
| **Surveys & Feedback** | Not enough data | 7.8 (15 reviews) | Not enough data | 
| **Employee Services** | Not enough data | 7.3 (13 reviews) | Not enough data | 
| **Knowledge Management** | Not enough data | 7.0 (14 reviews) | Not enough data | 

#### Communication Features - Frontline Worker Communication Platforms

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Group Messaging** | Not enough data | 6.9 (15 reviews) | Not enough data | 
| **Private Messaging** | Not enough data | 7.2 (15 reviews) | Not enough data | 
| **Announcements** | Not enough data | 8.8 (15 reviews) | Not enough data | 
| **Emergency Notifications** | Not enough data | 7.2 (15 reviews) | Not enough data | 

#### Operations - Frontline Worker Communication Platforms

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Shift Scheduling** | Not enough data | 4.0 (13 reviews) | Not enough data | 
| **Insights & Analytics** | Not enough data | 7.8 (15 reviews) | Not enough data | 
| **Task Management** | Not enough data | 5.0 (13 reviews) | Not enough data | 
| **SOPs & Documentation** | Not enough data | 5.0 (13 reviews) | Not enough data | 

#### Agentic AI - Frontline Worker Communication Platforms

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Internal Newsletter Software

| Product | Score | Reviews |
|---|---|---|
| **Khoros Service** | N/A | N/A |
| **Staffbase** | 7.7/10 | 12 |
| **Jive** | N/A | N/A |

#### Newsletter Interface Features - Internal Newsletter Software

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Feedback** | Not enough data | 7.4 (12 reviews) | Not enough data | 
| **Design** | Not enough data | 7.5 (12 reviews) | Not enough data | 
| **Content Embedding** | Not enough data | 7.5 (12 reviews) | Not enough data | 

#### Newsletter Management Features - Internal Newsletter Software

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Collaboration** | Not enough data | 7.4 (12 reviews) | Not enough data | 
| **Personalization** | Not enough data | 7.5 (12 reviews) | Not enough data | 
| **Archive** | Not enough data | 7.4 (12 reviews) | Not enough data | 

#### Administrative Features - Internal Newsletter Software

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Security** | Not enough data | 8.9 (12 reviews) | Not enough data | 
| **User Permissions** | Not enough data | 7.9 (12 reviews) | Not enough data | 
| **Compliance** | Not enough data | 7.8 (12 reviews) | Not enough data | 
| **Integration** | Not enough data | 7.9 (12 reviews) | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Khoros Service** | N/A | N/A |
| **Staffbase** | N/A | N/A |
| **Jive** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Khoros Service** | N/A | N/A |
| **Staffbase** | N/A | N/A |
| **Jive** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Khoros Service (5):** [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)

**Unique to Staffbase (4):** [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software)

**Unique to Jive (2):** [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)


---
## Reviewer Demographics

### By Company Size

| Segment | Khoros Service | Staffbase | Jive | 
|---|---|---|---|
| **Small-Business** | 30.3% | 4.1% | 17.6% | 
| **Mid-Market** | 33.3% | 36.1% | 31.1% | 
| **Enterprise** | 36.4% | 59.8% | 51.2% | 

### By Industry

#### Khoros Service

- **Telecommunications:** 15.2%
- **Consumer Services:** 9.1%
- **Outsourcing/Offshoring:** 9.1%
- **Marketing and Advertising:** 9.1%
- **Computer Software:** 6.1%
- **Financial Services:** 6.1%
- **Hospitality:** 6.1%
- **Computer & Network Security:** 3.0%
- **Design:** 3.0%
- **Education Management:** 3.0%
- **Other:** 30.3%

#### Staffbase

- **Hospital & Health Care:** 8.6%
- **Transportation/Trucking/Railroad:** 6.1%
- **Construction:** 5.7%
- **Electrical/Electronic Manufacturing:** 5.3%
- **Automotive:** 4.5%
- **Information Technology and Services:** 3.3%
- **Mechanical or Industrial Engineering:** 2.9%
- **Machinery:** 2.5%
- **Retail:** 2.5%
- **Government Administration:** 2.5%
- **Other:** 56.1%

#### Jive

- **Information Technology and Services:** 13.1%
- **Computer Software:** 12.1%
- **Internet:** 5.5%
- **Hospital & Health Care:** 5.2%
- **Insurance:** 4.1%
- **Telecommunications:** 4.1%
- **Financial Services:** 3.8%
- **Education Management:** 3.1%
- **Marketing and Advertising:** 2.8%
- **Retail:** 2.4%
- **Other:** 43.8%

---
## Alternatives

### Alternatives to Khoros Service

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6943 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews) — 4.3/5 stars (737 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6422 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7332 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1539 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2914 reviews)

### Alternatives to Staffbase

- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [Workvivo](https://www.g2.com/products/workvivo/reviews) — 4.8/5 stars (2659 reviews)
- [Poppulo](https://www.g2.com/products/poppulo/reviews) — 4.3/5 stars (312 reviews)
- [Firstup](https://www.g2.com/products/firstup/reviews) — 4.4/5 stars (206 reviews)
- [Haiilo](https://www.g2.com/products/haiilo-haiilo/reviews) — 4.6/5 stars (292 reviews)
- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (290 reviews)
- [Sociabble](https://www.g2.com/products/sociabble/reviews) — 4.7/5 stars (389 reviews)
- [Workshop](https://www.g2.com/products/workshop/reviews) — 4.6/5 stars (188 reviews)
- [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) — 4.0/5 stars (8936 reviews)
- [Unily](https://www.g2.com/products/unily/reviews) — 4.5/5 stars (38 reviews)

### Alternatives to Jive

- [Viva Engage](https://www.g2.com/products/viva-engage/reviews) — 3.6/5 stars (1441 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [Jostle](https://www.g2.com/products/jostle/reviews) — 4.6/5 stars (227 reviews)
- [eXo Platform](https://www.g2.com/products/exo-platform/reviews) — 4.3/5 stars (93 reviews)
- [Workvivo](https://www.g2.com/products/workvivo/reviews) — 4.8/5 stars (2659 reviews)
- [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) — 4.0/5 stars (8936 reviews)
- [HCL Connections](https://www.g2.com/products/hcl-connections/reviews) — 3.9/5 stars (518 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Igloo](https://www.g2.com/products/igloo/reviews) — 4.2/5 stars (94 reviews)
- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (290 reviews)

---
## Top Discussions

### Khoros Service

- Title: [What do online communities do?](https://www.g2.com/discussions/what-do-online-communities-do) — 1 comment
  > **Top comment:** "Online communities increase customer engagement with the product/service and decrease customer service cost by replacing it with online knowledge sharing and..."
- Title: [What is a community khoros?](https://www.g2.com/discussions/what-is-a-community-khoros) — 1 comment
  > **Top comment:** "Khoros is a platform for digital-first customer engagement"

### Staffbase

- Title: [I would love Staffbase to work as an internal employee bulletin board, where the current news and headlines that are available on staffbase online could be displayed on monitors within the facilities.](https://www.g2.com/discussions/37586-i-would-love-staffbase-to-work-as-an-internal-employee-bulletin-board-where-the-current-news-and-headlines-that-are-available-on-staffbase-online-could-be-displayed-on-monitors-within-the-facilities) — 1 comment, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi there, 

We're glad you brought this up! We know that pushing your message across channels is key to an effective comms strategy. But, we also hear from..."

### Jive

- Title: [Does Jive have a Mobile App?](https://www.g2.com/discussions/does-jive-have-a-mobile-app) — 1 comment, 1 upvote
  > **Top comment:** "Yes there is an app called Jive Daily with notifications capabilities, you can use it to share publish blogs/documents"
- Title: [What is Jive (Intranet) Software?](https://www.g2.com/discussions/what-is-jive-intranet-software) — 1 comment, 1 upvote
  > **Top comment:** "it is a kind of facebook but for enterprise to enhance collaboration and information sharing within an company. it is not only an intranet but any employee..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/khoros-service-vs-staffbase-vs-jive)