G2 reviewers report that Salesforce Platform excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Keysight Eggplant. Users appreciate its extreme customizability and powerful low-code tools, which empower teams to create tailored solutions and reduce IT backlogs effectively.
According to verified reviews, Salesforce Platform has a much larger volume of recent feedback, with hundreds of reviews in the last 90 days, indicating a vibrant user community and ongoing product engagement. In contrast, Keysight Eggplant has not received any recent reviews, which may raise concerns about its current user experience and support.
Users say that Salesforce Platform's ease of use is a standout feature, with many highlighting how simple it is for both admins and developers to create new applications using pre-existing components. This contrasts with Keysight Eggplant, where while users find it easy to learn, the overall user experience may not be as robust for complex tasks.
Reviewers mention that Salesforce Platform provides a centralized solution for managing customer data, communication, and reporting, which enhances productivity. Users specifically appreciate how everything is integrated into one platform, making daily operations smoother compared to Keysight Eggplant, which, while effective for metrics and automation, may not offer the same level of comprehensive functionality.
Users highlight that Salesforce Platform's implementation process is quick and intuitive, with many praising the onboarding experience. In contrast, while Keysight Eggplant is noted for its easy integration, some users may find the setup process less straightforward, which could impact initial user adoption.
According to recent feedback, both platforms are seen as good partners in business, with users rating their support experiences positively. However, Salesforce Platform's higher ratings in admin ease and overall usability suggest a more favorable environment for ongoing management and support compared to Keysight Eggplant, which has received mixed reviews in these areas.
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