# KeyMetric Call Tracking vs Ringba Comparison | | KeyMetric Call Tracking | Ringba | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.9 out of 5 | | **Total Reviews** | 15 | 156 | | **Largest Market Segment** | Small-Business (53.8% of reviews) | Small-Business (79.2% of reviews) | | **Entry Level Price** | $35.00 Per Month | $0 per month | --- ## Top Pros & Cons ### KeyMetric Call Tracking **Not enough data** ### Ringba Pros: - Customer Support (12 reviews) - Ease of Use (9 reviews) Cons: - Steep Learning Curve (4 reviews) - Inaccurate Reporting (2 reviews) --- ## Ratings Comparison | Rating | KeyMetric Call Tracking | Ringba | |---|---|---| | **Meets Requirements** | Not enough data | 9.6 (136 reviews) | | **Ease of Use** | Not enough data | 9.3 (138 reviews) | | **Ease of Setup** | Not enough data | 9.3 (100 reviews) | | **Ease of Admin** | Not enough data | 9.7 (99 reviews) | | **Quality of Support** | Not enough data | 9.8 (138 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.8 (97 reviews) | | **Product Direction (% positive)** | Not enough data | 9.7 (135 reviews) | --- ## Pricing ### KeyMetric Call Tracking #### Entry-Level Pricing Plan: SMB+ Price: $35.00 Per Month Description: Call Tracking + Conversational AI - Includes 5 Phone Numbers + 250 Minutes. Key Features: - Includes All Call Tracking + Conversational AI Features Including call recording, call whisper, multi-language call transcripts, keyword spotting, AI summaries, call scoring, custom reports, and more. [Browse all 3 editions](https://www.g2.com/products/keymetric-call-tracking/pricing) #### Free Trial Yes ### Ringba #### Entry-Level Pricing Plan: Basic Price: $0 per month Description: Ideal for Media Buyers and Performance Marketers. [Browse all 3 editions](https://www.g2.com/products/ringba/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Conversation Intelligence | Product | Score | Reviews | |---|---|---| | **KeyMetric Call Tracking** | N/A | N/A | | **Ringba** | N/A | N/A | #### Call Analytics | Feature | KeyMetric Call Tracking | Ringba | |---|---|---| | **Call Recording** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | | **Call Analysis** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | #### Artificial Intelligence - Conversation Intelligence | Feature | KeyMetric Call Tracking | Ringba | |---|---|---| | **Customer Scoring** | Not enough data | Not enough data | | **Speech-to-Text** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | #### Generative AI | Feature | KeyMetric Call Tracking | Ringba | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Conversation Intelligence | Feature | KeyMetric Call Tracking | Ringba | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Inbound Call Tracking | Product | Score | Reviews | |---|---|---| | **KeyMetric Call Tracking** | N/A | N/A | | **Ringba** | 9.5/10 | 118 | #### Phone Number Management | Feature | KeyMetric Call Tracking | Ringba | |---|---|---| | **Local Phone Numbers** | Not enough data | 9.7 (106 reviews) | | **Toll-Free Numbers** | Not enough data | 9.7 (110 reviews) | | **Port Existing Numbers** | Not enough data | 9.4 (88 reviews) | #### Tracking | Feature | KeyMetric Call Tracking | Ringba | |---|---|---| | **Visitor & Keyword Tracking** | Not enough data | 9.3 (94 reviews) | | **Dynamic Number Insertion** | Not enough data | 9.4 (102 reviews) | | **Multi-Channel Call Attribution** | Not enough data | 9.5 (100 reviews) | #### Analytics | Feature | KeyMetric Call Tracking | Ringba | |---|---|---| | **Call Data** | Not enough data | 9.7 (110 reviews) | | **Call Recording** | Not enough data | 9.8 (111 reviews) | | **Advanced Reporting** | Not enough data | 9.6 (110 reviews) | | **Conversation Intelligence** | Not enough data | 8.7 (61 reviews) | #### Call Routing | Feature | KeyMetric Call Tracking | Ringba | |---|---|---| | **IVR** | Not enough data | 9.5 (99 reviews) | | **Call Scheduling** | Not enough data | 9.3 (96 reviews) | | **Geo-Routing** | Not enough data | 9.5 (101 reviews) | #### Administration | Feature | KeyMetric Call Tracking | Ringba | |---|---|---| | **Martech Integrations** | Not enough data | 9.0 (63 reviews) | | **Privacy, Security, and Compliance** | Not enough data | 9.6 (74 reviews) | | **Performance and Reliability** | Not enough data | 9.6 (82 reviews) | #### Agentic AI - Inbound Call Tracking | Feature | KeyMetric Call Tracking | Ringba | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Unique to KeyMetric Call Tracking (1):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) --- ## Reviewer Demographics ### By Company Size | Segment | KeyMetric Call Tracking | Ringba | |---|---|---| | **Small-Business** | 53.8% | 79.2% | | **Mid-Market** | 23.1% | 16.9% | | **Enterprise** | 23.1% | 3.9% | ### By Industry #### KeyMetric Call Tracking - **Marketing and Advertising:** 30.8% - **Primary/Secondary Education:** 7.7% - **Leisure, Travel & Tourism:** 7.7% - **Insurance:** 7.7% - **Hospitality:** 7.7% - **Entertainment:** 7.7% - **Computer Games:** 7.7% - **Aviation & Aerospace:** 7.7% - **Automotive:** 7.7% - **Airlines/Aviation:** 7.7% #### Ringba - **Marketing and Advertising:** 46.1% - **Insurance:** 16.2% - **Computer Software:** 4.5% - **Information Technology and Services:** 3.9% - **Real Estate:** 2.6% - **Financial Services:** 2.6% - **Internet:** 2.6% - **Consumer Services:** 1.9% - **Banking:** 1.9% - **Leisure, Travel & Tourism:** 1.3% - **Other:** 16.2% --- ## Alternatives ### Alternatives to KeyMetric Call Tracking - [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1716 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews) - [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (758 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25824 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13841 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9665 reviews) - [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6871 reviews) - [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6662 reviews) - [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5605 reviews) ### Alternatives to Ringba - [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1716 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews) - [Retreaver](https://www.g2.com/products/retreaver/reviews) — 4.9/5 stars (63 reviews) - [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (758 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews) - [WhatConverts](https://www.g2.com/products/whatconverts/reviews) — 4.9/5 stars (306 reviews) - [800.com](https://www.g2.com/products/800-com/reviews) — 4.7/5 stars (953 reviews) - [Phonexa](https://www.g2.com/products/phonexa/reviews) — 4.9/5 stars (163 reviews) - [Infinity Call Tracking](https://www.g2.com/products/infinity-call-tracking/reviews) — 4.6/5 stars (157 reviews) - [Marchex](https://www.g2.com/products/marchex/reviews) — 4.1/5 stars (184 reviews) --- ## Top Discussions ### KeyMetric Call Tracking - Title: [How does call tracking work?](https://www.g2.com/discussions/keymetric-call-tracking-how-does-call-tracking-work) — 1 comment > **Top comment:** "Call tracking is cloud-based software that allows businesses to track and measure the effectiveness of their marketing campaigns by assigning unique phone..." - Title: [What is call tracking software?](https://www.g2.com/discussions/what-is-call-tracking-software) — 1 comment > **Top comment:** "Call tracking is a process for businesses, marketers, call centers and agencies to easily & accurately measure how many phone calls are generated from unique..." ### Ringba - Title: [What is Ringba used for?](https://www.g2.com/discussions/what-is-ringba-used-for) — 1 comment > **Top comment:** "Ringba is a call tracking and analytics platform used to do inbound and transfer call routing to the right call buyers based on metadata provided or..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/keymetric-call-tracking-vs-ringba)