G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, offering robust social media listening and monitoring capabilities. Users appreciate its global coverage, which helps in gaining a broad perspective of brand presence.
Users say that Keyhole stands out for its user-friendly interface, making it easy to train staff on its features. Reviewers specifically highlight the effectiveness of its social media analytics, particularly for hashtag tracking, which was a key reason for their switch to the platform.
According to verified reviews, Meltwater's customizable dashboard and automated analytics are frequently praised, with users noting that it simplifies the process of generating daily reports and insights, enhancing overall usability.
Reviewers mention that while Meltwater has a strong support system, Keyhole's ease of use and setup is particularly noteworthy, with many users finding it intuitive and straightforward to integrate into their existing workflows.
G2 reviewers highlight that Meltwater's quality of support is commendable, with responsive customer service being a recurring theme in positive feedback, ensuring users feel supported throughout their experience.
Users report that Keyhole provides valuable insights in its reports, with a clean and visual interface that enhances the overall user experience, making it a strong contender for those focused on analytics and reporting.
Pricing
Entry-Level Pricing
Keyhole
No pricing available
Meltwater
No pricing available
Free Trial
Keyhole
No trial information available
Meltwater
No trial information available
Ratings
Meets Requirements
8.5
58
7.9
2,137
Ease of Use
9.0
59
7.8
2,171
Ease of Setup
8.8
47
7.8
1,151
Ease of Admin
8.7
46
8.1
929
Quality of Support
8.2
52
8.5
2,062
Has the product been a good partner in doing business?
In few second for a refresh. Keyhole is abble to monitore quickly hasthag.
But it's important to know exactly that you want monirore to build the right...Read more
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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