# Key Survey vs SurveyMonkey Comparison --- ## AI Generated Summary - **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users highlighting its intuitive drag-and-drop interface and strong templates. One user mentioned, "I find SurveyMonkey easy to use," which reflects the overall sentiment of its straightforward design that allows for quick survey creation. - **Users say** that Key Survey offers impressive automation and flexibility, making it a strong choice for content creators. Reviewers appreciate its versatility, noting that "the automation, flexibility and versatility are simple and make the product very user-friendly," particularly in specialized fields like healthcare. - **Reviewers mention** that SurveyMonkey's implementation process is notably quick and easy, with users praising the initial setup. One user stated, "The initial setup was easy, which I appreciate," indicating that new users can get started without a steep learning curve. - **According to verified reviews** , while both platforms are generally easy to use, SurveyMonkey edges out slightly with a higher ease of use rating. Users have commented on its "clean look and easy navigation," which enhances the overall experience compared to Key Survey's more complex interface. - **G2 reviewers highlight** that SurveyMonkey has a significantly larger user base and more recent reviews, which suggests a more robust community and ongoing support. With over 23,000 reviews compared to Key Survey's 24, users can expect a wealth of shared experiences and resources. - **Users note** that while Key Survey has a slightly higher star rating, the overall satisfaction and market presence of SurveyMonkey, reflected in its G2 Score, indicate a stronger performance in the survey software market. This suggests that despite Key Survey's strengths, SurveyMonkey is more widely trusted and utilized. | | Key Survey | SurveyMonkey | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | | **Total Reviews** | 26 | 23,551 | | **Largest Market Segment** | Mid-Market (41.7% of reviews) | Small-Business (36.5% of reviews) | | **Entry Level Price** | No pricing available | Contact Us | --- ## Top Pros & Cons ### Key Survey **Not enough data** ### SurveyMonkey Pros: - Ease of Use (345 reviews) - Ease of Creation (156 reviews) Cons: - Expensive (113 reviews) - Limitations (87 reviews) --- ## Ratings Comparison | Rating | Key Survey | SurveyMonkey | |---|---|---| | **Meets Requirements** | 9.2 (20 reviews) | 9.0 (20678 reviews) | | **Ease of Use** | 9.0 (21 reviews) | 9.2 (20796 reviews) | | **Ease of Setup** | Not enough data | 9.0 (8131 reviews) | | **Ease of Admin** | Not enough data | 8.9 (7621 reviews) | | **Quality of Support** | 8.7 (21 reviews) | 8.6 (14671 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.8 (6671 reviews) | | **Product Direction (% positive)** | 9.4 (18 reviews) | 7.7 (20218 reviews) | --- ## Pricing ### Key Survey #### Entry-Level Pricing No pricing available #### Free Trial No information available ### SurveyMonkey #### Entry-Level Pricing Plan: SurveyMonkey Enterprise Price: Contact Us Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo. Key Features: - Unlimited responses - Custom CSS survey themes - Advanced privacy and security [Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Feedback Analytics | Product | Score | Reviews | |---|---|---| | **Key Survey** | N/A | N/A | | **SurveyMonkey** | 7.9/10 | 194 | #### Feedback Management | Feature | Key Survey | SurveyMonkey | |---|---|---| | **Tagging** | Not enough data | 7.8 (150 reviews) | | **Segmentation** | Not enough data | 8.1 (147 reviews) | | **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | #### Feedback Analysis | Feature | Key Survey | SurveyMonkey | |---|---|---| | **Thematic Analysis** | Not enough data | 8.1 (144 reviews) | | **Sentiment Analysis** | Not enough data | 7.9 (144 reviews) | | **NPS/CSAT Scoring** | Not enough data | 7.6 (138 reviews) | #### Feedback Sources | Feature | Key Survey | SurveyMonkey | |---|---|---| | **Online Reviews** | Not enough data | 8.1 (147 reviews) | | **Surveys** | Not enough data | 9.1 (170 reviews) | | **Social Media** | Not enough data | 7.8 (138 reviews) | | **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | #### Generative AI | Feature | Key Survey | SurveyMonkey | |---|---|---| | **AI Text Generation** | Not enough data | 7.4 (130 reviews) | | **AI Text Summarization** | Not enough data | 7.6 (81 reviews) | ### Survey | Product | Score | Reviews | |---|---|---| | **Key Survey** | N/A | N/A | | **SurveyMonkey** | 8.3/10 | 1710 | #### Survey Management | Feature | Key Survey | SurveyMonkey | |---|---|---| | **Survey Builder** | Not enough data | 9.0 (1506 reviews) | | **Question Types** | Not enough data | 8.9 (1445 reviews) | | **Templates** | Not enough data | 8.6 (1360 reviews) | | **Survey Distribution** | Not enough data | 8.9 (1423 reviews) | #### Survey Customization | Feature | Key Survey | SurveyMonkey | |---|---|---| | **Branching/Skip Logic** | Not enough data | 8.4 (1173 reviews) | | **Branding** | Not enough data | 8.2 (1208 reviews) | | **Multimedia Support** | Not enough data | 8.1 (1073 reviews) | | **Multilingual Surveys** | Not enough data | 8.1 (906 reviews) | #### Survey Insights | Feature | Key Survey | SurveyMonkey | |---|---|---| | **Reporting & Analytics** | Not enough data | 8.6 (1417 reviews) | | **BI Tools Integration** | Not enough data | 8.0 (946 reviews) | | **Data Exporting** | Not enough data | 8.5 (1267 reviews) | | **Permissions** | Not enough data | 8.4 (1138 reviews) | #### Agentic AI - Survey | Feature | Key Survey | SurveyMonkey | |---|---|---| | **Adaptive Learning** | Not enough data | 7.6 (147 reviews) | | **Proactive Assistance** | Not enough data | 7.7 (152 reviews) | | **Decision Making** | Not enough data | 8.0 (153 reviews) | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Key Survey** | N/A | N/A | | **SurveyMonkey** | 8.3/10 | 246 | #### Customization | Feature | Key Survey | SurveyMonkey | |---|---|---| | **Custom Fields** | Not enough data | 8.6 (209 reviews) | | **Conditional Logic** | Not enough data | 8.3 (194 reviews) | | **Multi-page Forms** | Not enough data | 8.7 (214 reviews) | | **Design** | Not enough data | 8.6 (228 reviews) | #### Additional Functionality | Feature | Key Survey | SurveyMonkey | |---|---|---| | **Embedded Forms** | Not enough data | 8.3 (173 reviews) | | **Offline Capability** | Not enough data | 7.6 (151 reviews) | | **Notifications** | Not enough data | 8.3 (197 reviews) | | **Payments** | Not enough data | 7.8 (150 reviews) | | **Mobile Forms** | Not enough data | 8.5 (205 reviews) | --- ## Categories **Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey) **Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics) --- ## Reviewer Demographics ### By Company Size | Segment | Key Survey | SurveyMonkey | |---|---|---| | **Small-Business** | 29.2% | 36.5% | | **Mid-Market** | 41.7% | 34.1% | | **Enterprise** | 29.2% | 29.4% | ### By Industry #### Key Survey - **Computer Software:** 16.7% - **Research:** 8.3% - **Information Technology and Services:** 8.3% - **Hospital & Health Care:** 8.3% - **Higher Education:** 8.3% - **Financial Services:** 8.3% - **Translation and Localization:** 4.2% - **Telecommunications:** 4.2% - **Supermarkets:** 4.2% - **Civil Engineering:** 4.2% - **Other:** 25.0% #### SurveyMonkey - **Education Management:** 8.5% - **Hospital & Health Care:** 5.9% - **Higher Education:** 5.8% - **Marketing and Advertising:** 5.1% - **Information Technology and Services:** 4.9% - **Non-Profit Organization Management:** 4.8% - **Computer Software:** 3.7% - **Financial Services:** 3.2% - **Retail:** 2.6% - **Health, Wellness and Fitness:** 2.1% - **Other:** 53.4% --- ## Alternatives ### Alternatives to Key Survey - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48063 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7399 reviews) - [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1142 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (953 reviews) - [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (498 reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5830 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5521 reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5424 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews) ### Alternatives to SurveyMonkey - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (953 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews) - [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews) - [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews) --- ## Top Discussions ### Key Survey No discussions available for this product. ### SurveyMonkey - Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes > **Top comment:** "Hello Ravish, We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..." - Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy." - Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs." - Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous. This option is in the 'Collect Responses' section. " - Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/key-survey-vs-surveymonkey)