G2 reviewers report that Microsoft Forms excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Key Survey. Users appreciate its intuitive design, which allows for easy creation of surveys and forms tailored to their needs, such as client consent requests and post-training evaluations.
According to verified reviews, Microsoft Forms has a robust number of recent reviews, indicating a strong and active user base. This contrasts with Key Survey, which has not received any recent reviews, suggesting potential concerns about its current relevance or user engagement.
Users say that Microsoft Forms offers a wide range of features, including customizable templates and the ability to create both mandatory and optional questions. This flexibility is a key reason why many find it indispensable for gathering feedback from clients and employees.
Reviewers mention that while Key Survey is praised for its automation and versatility, it may not match the user-friendly experience of Microsoft Forms. Users highlight the ease of navigating Microsoft Forms, which allows them to focus on crafting their surveys without getting bogged down by complex processes.
G2 reviewers note that Microsoft Forms shines in its ease of setup and administration, with many users finding the onboarding process straightforward. In contrast, Key Survey, while noted for its user-friendliness, lacks the same level of recent feedback that could confirm its current usability in day-to-day operations.
According to recent user feedback, both products receive positive remarks for their support quality, but Microsoft Forms edges out slightly with a higher satisfaction rating. Users appreciate the responsive nature of Microsoft Forms, which enhances their overall experience when seeking assistance or troubleshooting issues.
Pricing
Entry-Level Pricing
Key Survey
No pricing available
Microsoft Forms
No pricing available
Free Trial
Key Survey
No trial information available
Microsoft Forms
No trial information available
Ratings
Meets Requirements
9.2
20
8.8
378
Ease of Use
9.0
21
9.2
381
Ease of Setup
Not enough data
9.3
166
Ease of Admin
Not enough data
9.1
90
Quality of Support
8.7
21
8.7
309
Has the product been a good partner in doing business?
MS Forms can be used to get answers and opinions in the form of surveys from different individuals.
There are several types of questions that can be...Read more
Is Microsoft form free?
2 Comments
JW
No you have to pay for microsoft productsRead more
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