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At a Glance
Market Segments
Enterprise (39.1% of reviews)
Mid-Market (49.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Kentik
Star Rating
(23)4.8 out of 5
Market Segments
Enterprise (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KentikNinjaOne
Star Rating
(3,210)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kentik. Users appreciate its versatility, noting that it effectively handles device management, monitoring, and application management, making it a reliable choice for various IT needs.
- According to verified reviews, NinjaOne has a substantial lead in the number of reviews, with over 3,000 compared to Kentik's 23. This suggests that NinjaOne's user experiences are more widely shared and can be considered more reliable, reflecting a broader consensus on its performance.
- Users say that NinjaOne's implementation process is straightforward, with many highlighting its intuitive onboarding wizard. In contrast, while Kentik is described as powerful and easy to use, some users feel it still has room for improvement, indicating that its setup may not be as seamless.
- Reviewers mention that NinjaOne's continuous updates and AI-driven patch management have made it easier to maintain systems, enhancing its reliability. Kentik, while praised for its insights and reporting capabilities, is noted to be evolving based on user feedback, suggesting it may not yet fully meet all user expectations.
- Users highlight that NinjaOne's remote screen sharing quality is very good, contributing to its reputation for reliability. On the other hand, Kentik is recognized for its strong data visualization and flow analysis features, which provide valuable insights into network interactions, but some users feel it lacks in certain areas compared to NinjaOne.
- According to recent user feedback, both products receive high marks for their support quality, but NinjaOne's overall support experience is slightly lower than Kentik's. Users appreciate Kentik's responsiveness and the depth of its support, which may be a deciding factor for those prioritizing customer service.
Pricing
Entry-Level Pricing
Kentik
No pricing availableNinjaOne
No pricing availableFree Trial
Kentik
No trial information availableNinjaOne
Free Trial is available
Ratings
Meets Requirements
9.3
20
9.1
3,034
Ease of Use
9.4
21
9.1
3,068
Ease of Setup
9.3
14
9.2
2,867
Ease of Admin
9.3
12
9.2
2,747
Quality of Support
9.6
19
9.2
2,911
Has the product been a good partner in doing business?
9.7
11
9.5
2,684
Product Direction (% positive)
10.0
21
9.7
3,018
Features by Category
Administration
Not enough data
8.2
652
Not enough data
8.7
670
Not enough data
8.2
672
Service Desk
Not enough data
8.0
663
Not enough data
7.8
652
Not enough data
7.7
630
Management
Not enough data
8.3
615
Not enough data
9.0
622
Not enough data
8.7
600
Not enough data
8.8
596
Not enough data
8.4
579
Functionality
Not enough data
7.5
602
Not enough data
8.5
610
Not enough data
8.8
630
Not enough data
8.9
629
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
174
Not enough data
6.7
172
Not enough data
6.9
170
Not enough data
6.7
171
Not enough data
6.7
170
Not enough data
6.7
168
Not enough data
6.8
167
Compatibility
Not enough data
8.8
308
Not enough data
8.1
284
Not enough data
8.3
285
Not enough data
8.2
275
Management
Not enough data
Feature Not Available
Not enough data
8.2
286
Not enough data
8.6
289
Not enough data
8.8
303
Not enough data
9.1
303
Compliance
Not enough data
8.7
282
Not enough data
8.4
275
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
62
Not enough data
7.2
62
Not enough data
7.6
63
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
63
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
336
Not enough data
8.9
352
Not enough data
8.5
340
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
345
Not enough data
8.5
335
Not enough data
8.3
326
Management
Not enough data
8.2
325
Not enough data
8.8
327
Not enough data
8.7
328
Agentic AI - Online Backup
Not enough data
7.5
73
Not enough data
7.3
72
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.2
71
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.2
1947
|
Verified
Not enough data
8.5
464
Not enough data
8.1
443
Monitoring and Management
Not enough data
9.3
1934
|
Verified
Not enough data
8.4
1826
Not enough data
8.6
1880
|
Verified
Not enough data
8.9
1930
|
Verified
Not enough data
8.2
448
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.4
438
Service Management
Not enough data
9.1
1854
|
Verified
Not enough data
8.0
433
Not enough data
7.2
424
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
464
Not enough data
7.0
461
Not enough data
7.1
455
Not enough data
6.8
450
Not enough data
6.8
451
Not enough data
6.9
447
Not enough data
6.9
444
Scope
Not enough data
8.7
411
Not enough data
8.8
420
Security
Not enough data
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Management
Not enough data
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Functionality
9.5
14
8.8
652
9.1
15
8.9
668
8.6
12
8.0
614
9.5
13
8.7
610
Monitoring - Network Monitoring
Not enough data
7.5
250
Not enough data
7.7
252
Not enough data
8.3
253
Management
9.5
14
8.2
570
9.7
15
8.2
579
9.6
14
7.6
537
Analytics - Network Monitoring
Not enough data
7.0
241
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
7.7
244
Not enough data
7.2
240
Not enough data
7.0
241
Network Performance - Network Monitoring
Not enough data
6.9
242
Not enough data
7.3
242
AI Automation - Network Monitoring
Not enough data
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Agentic AI - Network Monitoring
Not enough data
6.5
125
Not enough data
6.5
124
Not enough data
6.5
126
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Automation
8.5
16
Not enough data
7.8
9
Not enough data
8.8
12
Not enough data
9.3
15
Not enough data
Functionality
9.4
16
Not enough data
9.1
15
Not enough data
9.6
19
Not enough data
9.6
15
Not enough data
Incident Management
9.0
10
Not enough data
9.3
12
Not enough data
9.3
10
Not enough data
Monitoring
Not enough data
9.2
549
|
Verified
Not enough data
9.2
547
|
Verified
Not enough data
8.5
501
|
Verified
Not enough data
7.1
196
Management Tools
Not enough data
8.2
489
Not enough data
8.6
504
|
Verified
Not enough data
8.5
485
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
94
Not enough data
7.4
94
Not enough data
7.6
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Asset Inventory
Not enough data
8.9
1122
Not enough data
8.8
1113
Not enough data
7.7
1020
Not enough data
Feature Not Available
Not enough data
8.1
1047
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
226
Not enough data
7.2
223
Not enough data
7.4
221
Not enough data
7.1
218
Not enough data
7.1
217
Not enough data
7.0
219
Not enough data
7.0
217
Management
Not enough data
9.1
1077
Not enough data
8.7
1025
Not enough data
8.1
992
Not enough data
8.1
1017
Administration
Not enough data
9.2
1548
Not enough data
8.7
1507
Not enough data
7.8
1411
Not enough data
9.1
1544
Not enough data
8.9
1471
Not enough data
8.8
1505
Maintenance
Not enough data
9.1
1535
Not enough data
7.7
1326
Communication
Not enough data
7.9
1372
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1299
Security
Not enough data
8.3
1340
Not enough data
8.4
1369
Device Support
Not enough data
7.6
1335
Not enough data
8.4
1404
Not enough data
8.4
1392
Performance
Not enough data
8.2
1460
Functionality
Not enough data
8.8
318
Not enough data
7.9
291
Not enough data
8.1
295
Not enough data
8.6
307
Performance
Not enough data
8.8
313
Not enough data
8.5
300
Not enough data
Feature Not Available
Not enough data
8.6
304
Agentic AI - PC Backup
Not enough data
7.2
88
Not enough data
7.1
88
Not enough data
7.0
87
Not enough data
7.1
87
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
222
Not enough data
8.3
221
Not enough data
8.7
222
Operations - IT Documentation
Not enough data
8.3
219
Not enough data
8.7
220
Not enough data
8.3
222
Generative AI - Autonomous Endpoint Management
Not enough data
7.1
63
Not enough data
7.2
64
Not enough data
7.2
63
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.5
74
Not enough data
8.1
71
Not enough data
7.8
67
Not enough data
8.8
74
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
427
Operating System
Not enough data
9.1
473
Not enough data
8.0
465
Not enough data
8.2
451
Management
Not enough data
8.5
456
Not enough data
8.2
434
Not enough data
8.2
432
Not enough data
8.1
433
Not enough data
8.2
434
Security
Not enough data
8.5
441
Not enough data
8.5
438
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.0
702
Platform
Not enough data
7.8
690
Not enough data
9.0
713
Not enough data
8.2
674
Not enough data
8.4
706
Not enough data
8.2
690
Security
Not enough data
8.6
705
Not enough data
9.1
718
Not enough data
7.6
663
Not enough data
8.6
688
Not enough data
8.1
668
Agentic AI - Enterprise IT Management
Not enough data
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Categories
Categories
Shared Categories
Kentik and NinjaOne are categorized as Network Monitoring
Unique Categories
Kentik is categorized as Network Traffic Analysis (NTA)
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Kentik
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
30.4%
Internet
26.1%
Information Technology and Services
13.0%
Computer & Network Security
13.0%
Non-Profit Organization Management
4.3%
Other
13.0%
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.3%
Discussions
Kentik has no discussions with answers
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