G2 reviewers report that LogicMonitor excels in providing a comprehensive view of IT infrastructure, with users appreciating its ability to unify monitoring across cloud, on-premises, and hybrid environments. This feature significantly enhances troubleshooting speed, making it a preferred choice for those needing extensive visibility.
Users say that Kentik stands out for its powerful insights and customizable reporting capabilities. Reviewers highlight its ease of use, particularly in generating and customizing reports that analyze customer interactions with the network, which can be invaluable for businesses looking to optimize their network performance.
According to verified reviews, LogicMonitor's support is frequently praised for being responsive and effective, with users noting that the support team is generally faster than competitors. This level of support can be a crucial factor for teams that require quick resolutions to technical issues.
Reviewers mention that Kentik's user interface is intuitive, making it easy for users to navigate and utilize its features. This ease of use is a significant advantage for teams that may not have extensive technical expertise, allowing them to leverage the software effectively without a steep learning curve.
G2 reviewers highlight that LogicMonitor's AI-driven insights help cut through alert noise, providing clear and actionable information. This feature is particularly beneficial for users who want to focus on critical alerts rather than being overwhelmed by less relevant notifications.
Users report that while Kentik is evolving based on user feedback, it still has room for improvement in certain areas. Some users feel that while it is powerful, it may not yet be as comprehensive as LogicMonitor in terms of overall monitoring capabilities, particularly for complex IT environments.
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 Comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 Comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
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