G2 reviewers report that Mindbody excels in providing a comprehensive suite of tools for managing fitness businesses, with features like class and training booking, automations for client engagement, and integration with platforms like ClassPass, making it a well-rounded choice for small to medium-sized operations.
Users say that Kenko (formerly Bookee) stands out for its exceptional customer support, with one reviewer highlighting the outstanding service provided during onboarding, which can make a significant difference for new users navigating the software.
Reviewers mention that while Mindbody has a higher overall satisfaction score, some users find it challenging to configure the software to fit their specific workflows, indicating that it may require a steeper learning curve compared to Kenko's more intuitive setup process.
According to verified reviews, Kenko is praised for its affordability and ease of integration, with users appreciating the responsiveness of the support team to feature requests, which can enhance the software's adaptability to individual business needs.
Users highlight that Mindbody's automation features are particularly beneficial for maintaining client engagement, allowing businesses to send targeted offers without manual effort, which is a significant advantage for busy fitness professionals.
G2 reviewers note that while Kenko has a smaller market presence, its focus on user experience and customer support has garnered positive feedback, suggesting that it may be a suitable option for businesses looking for personalized service and a straightforward user interface.
What will the future of Mindbody look like? What upgrades will the system undergo in 2020.
2 Comments
RD
As the year comes to a close, we are reflecting on a productive 2019 and gearing up for an exciting 2020. MINDBODY allows business owners to eliminate...Read more
How much does it cost to use Mindbody?
1 Comment
YI
It depends on the plan you choose. It starts around $125 and upwards from there.Read more
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