# Kenko (formerly Bookee) vs Mindbody Comparison --- ## AI Generated Summary - **G2 reviewers report** that Mindbody excels in providing comprehensive analytics and reporting features, which users find invaluable for gaining insights into their business performance. One user highlighted the "unbelievable reporting and analysis" capabilities, making it easier for staff to respond quickly to customer needs. - **Users say** that Kenko (formerly Bookee) stands out for its exceptional customer support, with one reviewer praising their onboarding experience as "beyond exceptional." This level of personalized service can be a significant advantage for businesses looking for a smooth transition to new software. - **Reviewers mention** that Mindbody's user interface, while feature-rich, can sometimes be overwhelming for those who are not tech-savvy. However, many appreciate the multiple navigation options, which help users find what they need quickly, as one user noted the ease of accessing features through various menu bars. - **According to verified reviews** , Kenko offers a more straightforward setup process, with users noting that it is "easy to integrate and affordable." This can be particularly appealing for small businesses looking to minimize downtime during implementation. - **G2 reviewers highlight** that while Mindbody has a higher overall satisfaction score, Kenko's users rate its ease of use and customer support more favorably. This suggests that Kenko may be a better fit for businesses prioritizing user-friendliness and responsive support. - **Users report** that Mindbody's scheduling and reservation features are robust, with a score that reflects its effectiveness in managing appointments. One user specifically mentioned the intuitive calendar view in the Staff App, which enhances operational efficiency for businesses with high customer interaction. | | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Star Rating** | 4.1 out of 5 | 3.7 out of 5 | | **Total Reviews** | 26 | 517 | | **Largest Market Segment** | Small-Business (84.6% of reviews) | Small-Business (84.3% of reviews) | | **Entry Level Price** | $99.00 3 Staff Logins Per Month | Starting at $99.00 Per Month | --- ## Top Pros & Cons ### Kenko (formerly Bookee) Pros: - Affordable (1 reviews) - Client Satisfaction (1 reviews) Cons: - Lack of Features (1 reviews) - System Glitches (1 reviews) ### Mindbody Pros: - Ease of Use (53 reviews) - Customer Support (36 reviews) Cons: - Poor Usability (25 reviews) - Missing Features (23 reviews) --- ## Ratings Comparison | Rating | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Meets Requirements** | 8.0 (18 reviews) | 7.9 (408 reviews) | | **Ease of Use** | 8.1 (18 reviews) | 7.6 (417 reviews) | | **Ease of Setup** | 8.1 (13 reviews) | 6.8 (235 reviews) | | **Ease of Admin** | 7.8 (12 reviews) | 7.3 (219 reviews) | | **Quality of Support** | 9.0 (15 reviews) | 7.6 (373 reviews) | | **Has the product been a good partner in doing business?** | 8.5 (12 reviews) | 7.3 (214 reviews) | | **Product Direction (% positive)** | 8.8 (10 reviews) | 6.4 (407 reviews) | --- ## Pricing ### Kenko (formerly Bookee) #### Entry-Level Pricing Plan: Essential Price: $99.00 3 Staff Logins Per Month Description: For solo owners starting with modern scheduling Key Features: - Branded Customer Apps - Custom Website Embed - Classes & Appointments [Browse all 3 editions](https://www.g2.com/products/kenko-formerly-bookee/pricing) #### Free Trial Yes ### Mindbody #### Entry-Level Pricing Plan: Starter Price: Starting at $99.00 Per Month Description: Get your business running with booking, payments, reporting, and more. Key Features: - Business management tools - Integrated payments - Branded website booking widgets [Browse all 3 editions](https://www.g2.com/products/mindbody/pricing) #### Free Trial No --- ## Features Comparison By Category ### Personal Training | Product | Score | Reviews | |---|---|---| | **Kenko (formerly Bookee)** | N/A | N/A | | **Mindbody** | 7.4/10 | 54 | #### Business Administration | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Website Builder** | Not enough data | 6.7 (29 reviews) | | **Marketing Tools** | Not enough data | 7.3 (32 reviews) | | **Payment Gateway** | Not enough data | 8.0 (41 reviews) | | **Messaging** | Not enough data | 7.5 (34 reviews) | | **E-Signature** | Not enough data | 7.2 (29 reviews) | #### Training Tools | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Workout Planning** | Not enough data | 6.8 (28 reviews) | | **Goal Tracking** | Not enough data | 6.5 (27 reviews) | | **Scheduling** | Not enough data | 8.7 (46 reviews) | | **Reporting** | Not enough data | Feature Not Available | | **Nutrition Tools** | Not enough data | 5.4 (23 reviews) | #### Agentic AI - Personal Training | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.3 (5 reviews) | | **Multi-step Planning** | Not enough data | 8.0 (5 reviews) | | **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | | **Adaptive Learning** | Not enough data | 7.7 (5 reviews) | | **Natural Language Interaction** | Not enough data | 7.7 (5 reviews) | | **Proactive Assistance** | Not enough data | 7.7 (5 reviews) | | **Decision Making** | Not enough data | Not enough data | ### Spa and Salon Management | Product | Score | Reviews | |---|---|---| | **Kenko (formerly Bookee)** | N/A | N/A | | **Mindbody** | 7.2/10 | 28 | #### Business Administration - Spa Management | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Inventory Management** | Not enough data | 7.0 (21 reviews) | | **Billing & Sales** | Not enough data | 7.9 (25 reviews) | | **Employee Management** | Not enough data | 7.9 (23 reviews) | #### Marketing - Spa Management | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Membership** | Not enough data | 7.6 (24 reviews) | | **Social Review** | Not enough data | 6.6 (19 reviews) | | **Automated Campaigns** | Not enough data | 6.8 (19 reviews) | #### Guest Experience - Spa Management | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Scheduling** | Not enough data | 8.1 (24 reviews) | | **Surveys** | Not enough data | 6.4 (17 reviews) | | **Customer Trends** | Not enough data | 6.8 (19 reviews) | ### Gym Management | Product | Score | Reviews | |---|---|---| | **Kenko (formerly Bookee)** | 8.0/10 | 6 | | **Mindbody** | 6.9/10 | 68 | #### Billing & Revenue - Gym Management | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Automated Collections** | Not enough data | 7.6 (45 reviews) | | **Merchandise Sales** | Not enough data | 7.6 (47 reviews) | | **Invoicing** | Not enough data | 6.5 (43 reviews) | #### Agentic AI - Gym Management | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.8 (14 reviews) | | **Multi-step Planning** | Not enough data | 6.4 (14 reviews) | | **Cross-system Integration** | Not enough data | 6.4 (17 reviews) | | **Proactive Assistance** | Not enough data | 6.6 (15 reviews) | #### Facility Management - Gym Management | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Scheduling & Reservations** | 8.0 (5 reviews) | 8.3 (60 reviews) | | **Payroll** | Not enough data | 6.3 (41 reviews) | #### Data & Reporting - Gym Management | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Data Collection** | Not enough data | 8.1 (48 reviews) | | **Reports & Dashboards** | Not enough data | 8.0 (51 reviews) | #### Membership - Gym Management | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Contract Creation** | Not enough data | 6.6 (45 reviews) | | **Lead Management** | Not enough data | 5.9 (39 reviews) | | **Online Member Portal** | Not enough data | 7.4 (45 reviews) | | **Performance Tracking** | Not enough data | 5.6 (38 reviews) | | **Marketing Tools** | Not enough data | 6.0 (40 reviews) | ### Online Appointment Scheduling | Product | Score | Reviews | |---|---|---| | **Kenko (formerly Bookee)** | N/A | N/A | | **Mindbody** | 6.7/10 | 57 | #### Notifications | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Confirmations & Reminders** | Not enough data | 7.8 (49 reviews) | | **Appointment Follow-Up** | Not enough data | 7.5 (45 reviews) | | **Scheduling Notifications** | Not enough data | 7.6 (46 reviews) | #### Settings | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Time Zone Detection** | Not enough data | 7.5 (42 reviews) | | **Availability Settings** | Not enough data | 7.6 (45 reviews) | | **Blocked Time Settings** | Not enough data | 7.5 (44 reviews) | #### Personalization | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Branding** | Not enough data | 7.3 (45 reviews) | | **Links** | Not enough data | 7.2 (46 reviews) | #### Integrations | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Multi- Calendar Integration** | Not enough data | 6.8 (42 reviews) | | **Website Integration** | Not enough data | 7.2 (47 reviews) | | **Payment Acceptance** | Not enough data | 7.4 (49 reviews) | | **Video Conferencing** | Not enough data | 5.4 (38 reviews) | | **Communication** | Not enough data | 6.2 (42 reviews) | #### Generative AI | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **AI Text Generation** | Not enough data | 5.9 (28 reviews) | | **AI Text Summarization** | Not enough data | 5.2 (34 reviews) | | **AI Text-to-Image** | Not enough data | 5.4 (28 reviews) | | **AI Text-to-Speech** | Not enough data | 5.6 (28 reviews) | | **AI Image-to-Text** | Not enough data | 5.4 (28 reviews) | #### Agentic AI - Online Appointment Scheduling | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.5 (17 reviews) | | **Multi-step Planning** | Not enough data | 6.4 (17 reviews) | | **Natural Language Interaction** | Not enough data | 6.6 (17 reviews) | ### Studio Management | Product | Score | Reviews | |---|---|---| | **Kenko (formerly Bookee)** | N/A | N/A | | **Mindbody** | 7.1/10 | 49 | #### Business Management | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Staff Management** | Not enough data | 7.3 (41 reviews) | | **Payroll** | Not enough data | 7.2 (40 reviews) | | **Analytics and Reporting** | Not enough data | 7.6 (45 reviews) | | **Billing and Invoicing** | Not enough data | 7.1 (41 reviews) | #### Class Management | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Self-Service Portals** | Not enough data | 7.3 (42 reviews) | | **Scheduling** | Not enough data | 7.4 (43 reviews) | | **Communications** | Not enough data | 6.8 (40 reviews) | | **Recitals and Events** | Not enough data | Feature Not Available | #### Client Manangement | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Personalization** | Not enough data | 7.1 (40 reviews) | | **Mobile App** | Not enough data | 6.8 (43 reviews) | | **Student Profiles** | Not enough data | 7.4 (45 reviews) | #### Integrations | Feature | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Marketing Platforms** | Not enough data | 6.5 (40 reviews) | | **Point of Sale (POS) Systems** | Not enough data | 7.1 (42 reviews) | --- ## Categories **Shared Categories (2):** [Gym Management Software](https://www.g2.com/categories/gym-management), [Studio Management Software](https://www.g2.com/categories/studio-management) **Unique to Mindbody (3):** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management), [Personal Training Software](https://www.g2.com/categories/personal-training), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) --- ## Reviewer Demographics ### By Company Size | Segment | Kenko (formerly Bookee) | Mindbody | |---|---|---| | **Small-Business** | 84.6% | 84.3% | | **Mid-Market** | 15.4% | 11.4% | | **Enterprise** | 0% | 4.2% | ### By Industry #### Kenko (formerly Bookee) - **Health, Wellness and Fitness:** 76.9% - **Sports:** 11.5% - **Performing Arts:** 7.7% - **Design:** 3.8% #### Mindbody - **Health, Wellness and Fitness:** 61.4% - **Consumer Services:** 3.3% - **Cosmetics:** 2.8% - **Retail:** 2.8% - **Performing Arts:** 2.0% - **Sports:** 2.0% - **Hospital & Health Care:** 2.0% - **Entertainment:** 1.3% - **Marketing and Advertising:** 1.3% - **Professional Training & Coaching:** 1.3% - **Other:** 19.8% --- ## Alternatives ### Alternatives to Kenko (formerly Bookee) - [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews) - [TeamUp](https://www.g2.com/products/teamup/reviews) — 4.6/5 stars (269 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) — 4.5/5 stars (197 reviews) - [PushPress](https://www.g2.com/products/pushpress/reviews) — 4.8/5 stars (196 reviews) - [ABC Glofox](https://www.g2.com/products/abc-glofox/reviews) — 4.5/5 stars (146 reviews) - [Wodify](https://www.g2.com/products/wodify/reviews) — 4.7/5 stars (183 reviews) - [Zen Planner](https://www.g2.com/products/zen-planner/reviews) — 4.2/5 stars (101 reviews) - [LegitFit](https://www.g2.com/products/legitfit/reviews) — 4.7/5 stars (113 reviews) - [Exercise.com](https://www.g2.com/products/exercise-com/reviews) — 4.7/5 stars (111 reviews) ### Alternatives to Mindbody - [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) — 4.5/5 stars (197 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.7/5 stars (409 reviews) - [PushPress](https://www.g2.com/products/pushpress/reviews) — 4.8/5 stars (196 reviews) - [TeamUp](https://www.g2.com/products/teamup/reviews) — 4.6/5 stars (269 reviews) - [ABC Glofox](https://www.g2.com/products/abc-glofox/reviews) — 4.5/5 stars (146 reviews) - [Wodify](https://www.g2.com/products/wodify/reviews) — 4.7/5 stars (183 reviews) - [Pike13](https://www.g2.com/products/pike13/reviews) — 3.6/5 stars (48 reviews) - [Zen Planner](https://www.g2.com/products/zen-planner/reviews) — 4.2/5 stars (101 reviews) - [Zenoti](https://www.g2.com/products/zenoti/reviews) — 4.5/5 stars (282 reviews) --- ## Top Discussions ### Kenko (formerly Bookee) No discussions available for this product. ### Mindbody - Title: [What will the future of Mindbody look like? What upgrades will the system undergo in 2020.](https://www.g2.com/discussions/what-will-the-future-of-mindbody-look-like-what-upgrades-will-the-system-undergo-in-2020) — 2 comments, 1 upvote > **Top comment:** "Mindbody is completing its transition into a complete business operation software by not incorporating a marketing suite that has the ability to promote..." - Title: [How much does it cost to use Mindbody?](https://www.g2.com/discussions/how-much-does-it-cost-to-use-mindbody) — 1 comment > **Top comment:** "It depends on the plan you choose. It starts around $125 and upwards from there." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kenko-formerly-bookee-vs-mindbody)