Compare Kenect and Text Request 
Featured Products
At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $59.99 Per Month
Kenect
Star Rating
(10)4.5 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KenectText Request
Star Rating
(949)4.6 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.99 Per Month
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Text Request excels in facilitating customer communications, with users highlighting its ability to enhance engagement compared to traditional email. One user noted, "I like that Text Request makes customer communications easy," showcasing its effectiveness in fostering personalized interactions.
- Users say that Kenect stands out for its robust reputation management features, which allow businesses to respond to reviews and address customer issues proactively. A reviewer mentioned, "I like Kenect because of how many reviews you get with it," indicating its strength in managing online presence.
- According to verified reviews, Text Request is praised for its user-friendly interface, making it accessible even for those who are not tech-savvy. One user shared, "Even my boss who is not computer savvy picked it up quick!" This ease of use is a significant advantage for small businesses.
- Reviewers mention that Kenect provides exceptional customer support, with one user specifically praising their consultant for being "the best consultant I've ever worked with." This level of personalized support can be a game-changer for businesses seeking guidance during implementation.
- Users highlight that while Text Request offers a solid daily functionality, some have experienced occasional glitches and delays in loading messages. A user noted, "There tends to be a delay in loading new texts," which could impact efficiency for those relying on real-time communication.
- G2 reviewers indicate that both platforms have their strengths, but Kenect's overall support and reputation management features may give it an edge for businesses focused on customer feedback. Users appreciate the seamless experience Kenect provides, stating, "I love how easy to use Kenect is," which reflects its effectiveness in streamlining tasks.
Pricing
Entry-Level Pricing
Kenect
No pricing availableText Request
Basic
Starting at $59.99
Per Month
- Autoresponder
- Escalation
- Message Template
Free Trial
Kenect
No trial information availableText Request
No trial information availableRatings
Meets Requirements
8.3
5
9.2
839
Ease of Use
9.3
5
9.3
860
Ease of Setup
8.7
5
9.3
379
Ease of Admin
Not enough data
9.4
321
Quality of Support
8.7
5
9.4
740
Has the product been a good partner in doing business?
Not enough data
9.3
317
Product Direction (% positive)
7.7
5
9.4
845
Features by Category
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
136
Not enough data
Feature Not Available
Channels
Not enough data
Feature Not Available
Not enough data
8.5
131
Not enough data
9.4
151
Not enough data
7.8
115
Not enough data
8.2
109
Customers
Not enough data
8.5
123
Not enough data
8.5
133
Not enough data
8.2
131
Not enough data
8.1
124
Not enough data
8.4
127
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.2
548
Not enough data
8.6
633
Not enough data
8.4
597
Business Instant Messaging
Not enough data
7.2
474
Not enough data
7.0
459
Business Instant Messaging
Not enough data
8.2
554
Not enough data
9.0
613
Not enough data
8.2
530
Generative AI - Business Instant Messaging
Not enough data
7.2
24
AI - Business Instant Messaging
Not enough data
7.3
24
Not enough data
7.8
24
Not enough data
7.5
24
Not enough data
7.9
23
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Agentic AI - Automotive Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.7
166
Not enough data
9.0
173
Not enough data
8.6
160
Not enough data
8.6
157
Not enough data
8.0
136
Not enough data
8.4
147
Not enough data
8.5
157
Not enough data
8.1
139
SMS Platform
Not enough data
8.1
142
Not enough data
8.0
146
Not enough data
Feature Not Available
Not enough data
7.9
135
Not enough data
7.7
127
Not enough data
7.9
128
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Consumer Intelligence
9.3
5
8.9
29
Not enough data
8.7
28
8.3
5
8.5
27
Reporting
Feature Not Available
7.7
25
6.7
5
7.7
25
9.3
5
8.8
28
Media Monitoring
6.7
5
8.0
27
Feature Not Available
7.8
25
7.3
5
7.9
25
In-House Management
8.3
5
8.3
26
8.7
5
8.8
26
Generative AI
Not enough data
Feature Not Available
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kenect and Text Request are categorized as Online Reputation Management
Unique Categories
Kenect is categorized as AI Voice Assistants and Automotive Marketing
Text Request is categorized as Business Instant Messaging, SMS Marketing, and Conversational Marketing
Reviews
Reviewers' Company Size
Kenect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Text Request
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
50.0%
Legal Services
16.7%
Law Practice
16.7%
Automotive
16.7%
‐
Other
0.0%
Hospital & Health Care
11.3%
Medical Practice
9.5%
Insurance
7.7%
Staffing and Recruiting
5.4%
Health, Wellness and Fitness
4.9%
Other
61.2%
Discussions
Kenect has no discussions with answers
What benefits have you had with Text Request?
1 Comment
HM
More understandingRead more
What are texting features?
1 Comment
CL
It works just like your phone. You can text patients exactly the same way. Patients can either call our pharmacy or text. They have a choice. More r going to...Read more
What is a Request text?
1 Comment
Official Response from Text Request
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday...Read more
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