G2 reviewers report that Keka excels in user satisfaction, boasting a significantly higher overall score compared to Zoho Payroll. Users appreciate Keka's intuitive interface, describing it as "user-friendly" and likening it to a "dictionary for HR needs," which enhances daily usability.
According to verified reviews, Keka's implementation process is praised for its simplicity, with users noting that the initial setup was "very easy." In contrast, while Zoho Payroll is also considered user-friendly, it lacks the same level of enthusiasm regarding setup, which may affect new users looking for a seamless onboarding experience.
Users say that Keka's customer support is outstanding, with many highlighting the quick and helpful responses they receive. This contrasts with Zoho Payroll, where users mention good support but not to the same extent, indicating that Keka may provide a more reliable support experience for ongoing issues.
Reviewers mention that Keka simplifies complex tasks like attendance tracking and employee time management, making these processes "easy and hassle-free." On the other hand, Zoho Payroll is recognized for its automated tax calculations and compliance updates, which streamline salary processing, but it may not offer the same breadth of HR features as Keka.
According to recent user feedback, Keka is particularly strong in its integration capabilities, allowing for smooth connections with other attendance tracking software. While Zoho Payroll integrates well with other Zoho applications, users may find Keka's broader integration options more beneficial for their diverse HR needs.
G2 reviewers highlight that Keka's performance and reliability scores are impressive, with users feeling confident in its ability to handle payroll tasks efficiently. In comparison, while Zoho Payroll also performs well, some users express concerns about its scalability for larger organizations, which could be a deciding factor for businesses planning to grow.
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