# Motive vs Verizon Connect Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Motive excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Verizon Connect. Users appreciate the **AI-driven data** and the ability to create custom reports easily, which enhances their operational efficiency.
- **Users say** that Motive's implementation process is notably quick and intuitive, with many highlighting the **onboarding wizard** as a standout feature. In contrast, Verizon Connect has received feedback indicating that its setup can be more challenging, which may lead to a longer ramp-up time for new users.
- **Reviewers mention** that Motive provides superior support quality, with many users praising the responsiveness and helpfulness of the support team. In comparison, Verizon Connect users have expressed dissatisfaction with support, noting that it often falls short of expectations.
- **According to verified reviews** , Motive's ease of use is a significant advantage, with users frequently highlighting the platform's intuitive interface. While Verizon Connect is also described as user-friendly, it does not match the level of satisfaction reported by Motive users.
- **Users highlight** that Motive's advanced features, such as **vehicle tracking** and **driver behavior monitoring** , are particularly beneficial for fleet management. Conversely, while Verizon Connect offers solid tracking capabilities, some users feel it lacks the depth and innovation found in Motive's offerings.
- **Reviewers note** that Motive's continuous advancements in AI features keep the platform relevant and effective for users. In contrast, Verizon Connect users have mentioned that while the app is easy to use, it may not offer the same level of innovation and feature richness that Motive provides.



| | Motive | Verizon Connect | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 3,109 | 962 | 
| **Largest Market Segment** | Mid-Market (53.6% of reviews) | Small-Business (66.3% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Motive

Pros:
- Ease of Use (1160 reviews)
- Customer Support (511 reviews)

Cons:
- Technical Issues (281 reviews)
- Poor Customer Support (236 reviews)

### Verizon Connect

Pros:
- Features (5 reviews)
- Ease of Use (4 reviews)

Cons:
- Poor Customer Support (7 reviews)
- Poor Support (7 reviews)

---
## Ratings Comparison
| Rating | Motive | Verizon Connect | 
|---|---|---|
  | **Meets Requirements** | 8.9 (2521 reviews) | 8.0 (658 reviews) | 
  | **Ease of Use** | 8.9 (2737 reviews) | 8.3 (667 reviews) | 
  | **Ease of Setup** | 8.8 (2537 reviews) | 7.7 (553 reviews) | 
  | **Ease of Admin** | 8.8 (1623 reviews) | 8.1 (552 reviews) | 
  | **Quality of Support** | 8.5 (2395 reviews) | 6.9 (643 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (1602 reviews) | 7.1 (555 reviews) | 
  | **Product Direction (% positive)** | 8.9 (2475 reviews) | 6.3 (577 reviews) | 

---
## Pricing

### Motive

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Verizon Connect

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **Motive** | N/A | N/A |
| **Verizon Connect** | 8.2/10 | 202 |

#### Routing

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Master Routing** | Not enough data | 8.5 (107 reviews) | 
| **Default Routes** | Not enough data | 8.3 (104 reviews) | 
| **Route Assignment** | Not enough data | 8.3 (103 reviews) | 

#### Scheduling

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Master Schedule** | Not enough data | 8.0 (97 reviews) | 
| **Constraints** | Not enough data | 7.9 (85 reviews) | 
| **Adjustments** | Not enough data | 8.1 (90 reviews) | 
| **ETA** | Not enough data | 8.6 (126 reviews) | 

#### Optimization

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Priorities** | Not enough data | 8.2 (98 reviews) | 
| **Real Time** | Not enough data | 8.8 (131 reviews) | 
| **Dynamic Routing** | Not enough data | 8.2 (100 reviews) | 

#### Analytics

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Performance** | Not enough data | 8.4 (116 reviews) | 
| **Time & Costs** | Not enough data | 8.4 (116 reviews) | 
| **Productivity** | Not enough data | 8.6 (128 reviews) | 

### Fleet Management

| Product | Score | Reviews |
|---|---|---|
| **Motive** | 8.0/10 | 2437 |
| **Verizon Connect** | 7.6/10 | 470 |

#### Vehicle Management

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Inventory** | 8.6 (2047 reviews) | 7.9 (265 reviews) | 
| **Fuel Management** | 7.9 (2037 reviews) | 7.5 (246 reviews) | 
| **Maintenance** | 7.8 (2031 reviews) | 7.7 (278 reviews) | 
| **Vehicle Tracking** | 9.2 (2196 reviews) | 9.1 (438 reviews) | 

#### ELD Compliance

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Hours Logged** | 8.6 (1995 reviews) | 7.8 (149 reviews) | 
| **Preventive Maintenance** | 8.0 (1914 reviews) | 7.4 (162 reviews) | 
| **DVIR** | 8.1 (1916 reviews) | 6.8 (104 reviews) | 
| **Offline Access** | 7.6 (1873 reviews) | 6.6 (117 reviews) | 

#### Driver Management 

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Onboarding** | 8.1 (2013 reviews) | 7.9 (226 reviews) | 
| **Safety** | 9.0 (2179 reviews) | 8.4 (332 reviews) | 
| **Driver Tracking** | 9.1 (2134 reviews) | 8.9 (419 reviews) | 
| **Driver Behavior** | 8.9 (2143 reviews) | 8.5 (395 reviews) | 

#### Deliveries

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **ETAs** | 8.0 (1967 reviews) | 8.4 (241 reviews) | 
| **Proof of delivery** | 7.5 (1881 reviews) | 8.2 (184 reviews) | 
| **Route Optimization** | 7.3 (1874 reviews) | 8.2 (203 reviews) | 

#### Dashcam

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Automatic Incident Detection** | 8.5 (1937 reviews) | 7.6 (133 reviews) | 
| **Safety Score** | 8.6 (1964 reviews) | 7.7 (153 reviews) | 
| **Automated Footage Upload** | 8.3 (1918 reviews) | 7.7 (119 reviews) | 

#### Analytics

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | 8.0 (1963 reviews) | 8.2 (259 reviews) | 
| **Driver Performance** | 8.6 (2057 reviews) | 8.5 (335 reviews) | 
| **Costs** | 7.6 (1943 reviews) | 7.9 (254 reviews) | 

#### Agentic AI - Fleet Management

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | 7.4 (570 reviews) | 3.0 (5 reviews) | 
| **Decision Making** | 7.5 (560 reviews) | 5.3 (5 reviews) | 
| **Multi-step Planning** | 7.2 (384 reviews) | Not enough data | 
| **Collision Detection** | 8.1 (402 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (383 reviews) | Not enough data | 
| **Facial Recognition** | 7.3 (384 reviews) | Not enough data | 

#### Generative AI - Fleet Management

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Text Summarization** | 7.1 (377 reviews) | Not enough data | 

### Asset Tracking

| Product | Score | Reviews |
|---|---|---|
| **Motive** | 9.9/10 | 49 |
| **Verizon Connect** | N/A | N/A |

#### Asset Definition

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Asset Register - Asset Tracking** | 9.8 (9 reviews) | Not enough data | 
| **Relationships - Asset Tracking** | 9.7 (6 reviews) | Not enough data | 
| **Costs - Asset Tracking** | Not enough data | Not enough data | 

#### Asset Tracking

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Location - Asset Tracking** | 9.8 (38 reviews) | Not enough data | 
| **Status - Asset Tracking** | 9.9 (15 reviews) | Not enough data | 
| **History - Asset Tracking** | 10.0 (17 reviews) | Not enough data | 

#### Agentic AI - Asset Tracking

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Natural Language Interaction** | 10.0 (7 reviews) | Not enough data | 

### Trucking

| Product | Score | Reviews |
|---|---|---|
| **Motive** | 9.9/10 | 39 |
| **Verizon Connect** | N/A | N/A |

#### Records Management

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Dispatch records** | 10.0 (20 reviews) | Not enough data | 
| **Truck maintenance records** | 10.0 (19 reviews) | Not enough data | 
| **Driver pay records** | 10.0 (14 reviews) | Not enough data | 
| **Mileage reports** | 9.6 (24 reviews) | Not enough data | 
| **IFTA reports** | 9.4 (24 reviews) | Not enough data | 
| **Fuel management reports** | 9.8 (20 reviews) | Not enough data | 
| **Driver analytics** | 10.0 (22 reviews) | Not enough data | 

#### Accounting

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Invoicing** | 10.0 (13 reviews) | Not enough data | 
| **Payroll** | 10.0 (13 reviews) | Not enough data | 
| **Accounts Receivable/Accounts Payable** | 10.0 (13 reviews) | Not enough data | 

#### Order Management

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Order processing** | 10.0 (14 reviews) | Not enough data | 
| **LTL orders** | Feature Not Available | Not enough data | 

#### Routing and Dispatch

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Truck routing** | 10.0 (18 reviews) | Not enough data | 
| **Load planning & dispatch** | Feature Not Available | Not enough data | 
| **Load tracking** | Feature Not Available | Not enough data | 

#### Agentic AI - Trucking

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Autonomous Task Execution** | 10.0 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 10.0 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 10.0 (15 reviews) | Not enough data | 
| **Adaptive Learning** | 10.0 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 10.0 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 10.0 (15 reviews) | Not enough data | 
| **Decision Making** | 10.0 (15 reviews) | Not enough data | 

### Fleet Maintenance

| Product | Score | Reviews |
|---|---|---|
| **Motive** | 9.2/10 | 40 |
| **Verizon Connect** | N/A | N/A |

#### Reporting

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Expense reporting** | Not enough data | Not enough data | 
| **Fuel reports** | 8.8 (10 reviews) | Not enough data | 
| **Vehicle reporting** | 9.4 (17 reviews) | Not enough data | 
| **Service costs** | Not enough data | Not enough data | 

#### Task Alerts

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Maintenance alerts** | 9.6 (12 reviews) | Not enough data | 
| **Mileage reminders** | Not enough data | Not enough data | 
| **Notifications** | 8.5 (8 reviews) | Not enough data | 

#### Planning

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Calendar** | Not enough data | Not enough data | 
| **Maintenance priority** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 

#### Work Orders

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Approval and Rejection** | Not enough data | Not enough data | 
| **Automatic service records** | Not enough data | Not enough data | 
| **Shop communication** | Not enough data | Not enough data | 
| **Inspection** | 9.5 (11 reviews) | Not enough data | 

### Fleet Tracking

| Product | Score | Reviews |
|---|---|---|
| **Motive** | 8.3/10 | 623 |
| **Verizon Connect** | 5.2/10 | 19 |

#### Vehicle Tracking

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Alerts** | 8.9 (574 reviews) | 4.9 (17 reviews) | 
| **Locations** | 9.2 (586 reviews) | 6.4 (17 reviews) | 
| **Fuel Consumption** | 8.1 (550 reviews) | 4.3 (15 reviews) | 
| **Inventory** | 8.3 (537 reviews) | 5.0 (16 reviews) | 
| **Geofencing** | 8.3 (546 reviews) | 5.8 (16 reviews) | 

#### Driver Tracking

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Alerts** | 8.6 (554 reviews) | 4.7 (16 reviews) | 
| **Mileage** | 8.5 (547 reviews) | 5.4 (15 reviews) | 
| **Performance** | 8.5 (541 reviews) | 5.1 (15 reviews) | 
| **ETAs** | 8.1 (533 reviews) | 4.6 (15 reviews) | 

#### Analytics

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | 8.1 (530 reviews) | Feature Not Available | 
| **Driver Performance** | 8.6 (549 reviews) | 5.8 (15 reviews) | 
| **Cost** | 7.7 (523 reviews) | Feature Not Available | 

#### Agentic AI - Fleet Tracking

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | 7.3 (417 reviews) | Not enough data | 
| **Decision Making** | 7.4 (417 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Motive** | N/A | N/A |
| **Verizon Connect** | 4.3/10 | 9 |

#### Generative AI

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 2.3 (5 reviews) | 
| **AI Image-to-Text** | Not enough data | 2.0 (5 reviews) | 

#### Before the Job

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Calendar** | Not enough data | 4.3 (7 reviews) | 
| **Dispatch** | Not enough data | 4.8 (8 reviews) | 
| **Roles** | Not enough data | 4.7 (6 reviews) | 
| **Booking** | Not enough data | 4.0 (7 reviews) | 

#### On the Job

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Location** | Not enough data | 6.0 (8 reviews) | 
| **Employee Communication** | Not enough data | 5.2 (8 reviews) | 
| **Behavior Monitoring** | Not enough data | 5.4 (8 reviews) | 
| **Client Notifications** | Not enough data | 5.4 (8 reviews) | 
| **Field Sales** | Not enough data | 4.3 (9 reviews) | 

#### After the Job

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Reports** | Not enough data | 5.6 (8 reviews) | 
| **Analytics** | Not enough data | 5.6 (8 reviews) | 
| **Invoicing** | Not enough data | 2.4 (7 reviews) | 
| **CRM Integrations** | Not enough data | 2.9 (7 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Motive | Verizon Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking), [Fleet Management Software](https://www.g2.com/categories/fleet-management)

**Unique to Motive (3):** [Asset Tracking Software](https://www.g2.com/categories/asset-tracking), [Trucking Software](https://www.g2.com/categories/trucking), [Fleet Maintenance Software](https://www.g2.com/categories/fleet-maintenance)

**Unique to Verizon Connect (2):** [Route Planning Software](https://www.g2.com/categories/route-planning-software), [Field Service Management Software](https://www.g2.com/categories/field-service-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Motive | Verizon Connect | 
|---|---|---|
| **Small-Business** | 34.6% | 66.3% | 
| **Mid-Market** | 53.6% | 30.5% | 
| **Enterprise** | 11.9% | 3.2% | 

### By Industry

#### Motive

- **Transportation/Trucking/Railroad:** 48.1%
- **Construction:** 10.8%
- **Logistics and Supply Chain:** 8.3%
- **Oil & Energy:** 5.5%
- **Automotive:** 4.5%
- **Package/Freight Delivery:** 1.7%
- **Environmental Services:** 1.6%
- **Utilities:** 1.4%
- **Consumer Services:** 1.2%
- **Building Materials:** 1.1%
- **Other:** 15.8%

#### Verizon Connect

- **Construction:** 32.0%
- **Transportation/Trucking/Railroad:** 13.4%
- **Consumer Services:** 5.0%
- **Facilities Services:** 3.7%
- **Telecommunications:** 3.1%
- **Oil & Energy:** 2.7%
- **Environmental Services:** 2.3%
- **Automotive:** 2.1%
- **Utilities:** 1.9%
- **Wholesale:** 1.8%
- **Other:** 32.1%

---
## Alternatives

### Alternatives to Motive

- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4638 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (185 reviews)
- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (198 reviews)
- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (195 reviews)
- [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (209 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1538 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (683 reviews)
- [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (392 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (981 reviews)

### Alternatives to Verizon Connect

- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (198 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4638 reviews)
- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (195 reviews)
- [GPS Insight](https://www.g2.com/products/gps-insight/reviews) — 4.5/5 stars (114 reviews)
- [Onfleet](https://www.g2.com/products/onfleet/reviews) — 4.6/5 stars (141 reviews)
- [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (209 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (185 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)

---
## Top Discussions

### Motive

- Title: [What is Motive (Formerly KeepTruckin) used for?](https://www.g2.com/discussions/what-is-motive-formerly-keeptruckin-used-for) — 2 comments, 1 upvote
  > **Top comment:** "Fleet Management Softoware"
- Title: [Do you like being deceived and lied to?](https://www.g2.com/discussions/do-you-like-being-deceived-and-lied-to) — 2 comments, 1 upvote
  > **Top comment:** "No. "
- Title: [When do you expect to have the Canadian Rules and Regulations out and running?](https://www.g2.com/discussions/when-do-you-expect-to-have-the-canadian-rules-and-regulations-out-and-running) — 2 comments, 1 upvote
  > **Top comment:** "As an owner-operator managing a small fleet, I've found that keeping track of fuel taxes and IFTA compliance has become increasingly complicated. The..."
- Title: [h](https://www.g2.com/discussions/motive-formerly-keeptruckin-h) — 1 comment, 1 upvote
  > **Top comment:** "adding the load board was a great update and is very useful."
- Title: [2021 Freightliner installation](https://www.g2.com/discussions/42936-2021-freightliner-installation) — 1 comment, 1 upvote
  > **Top comment:** "I am running into the same problem on my 2018 Freightliner Cascadia.  I've spent hours trying to find the Power Battery Splice pack and have had no luck.  I..."

### Verizon Connect

- Title: [Worst customer service I have ever dealt with! You can't believe anything they say!](https://www.g2.com/discussions/worst-customer-service-i-have-ever-dealt-with-you-can-t-believe-anything-they-say) — 2 comments, 1 upvote
  > **Top comment:** "Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha..."
- Title: [OVER ALL PERFORMANCE AND COSTS](https://www.g2.com/discussions/over-all-performance-and-costs) — 2 comments, 1 upvote
  > **Top comment:** "The service is good, but their business model is not.  i suppose if you were planning on having the service over a short period, it would be fine.  But the..."
- Title: [Why can I not order new gps units online?](https://www.g2.com/discussions/why-can-i-not-order-new-gps-units-online) — 2 comments, 1 upvote
  > **Top comment:** "Yes, we have that problem too.  did they ask you to sign a contract extension too?  the reason for this is technically they aren't selling you the units. ..."
- Title: [What is Verizon Connect used for?](https://www.g2.com/discussions/what-is-verizon-connect-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Vehicle GPS and asset tracking"
- Title: [Major Issues with GPS system](https://www.g2.com/discussions/major-issues-with-gps-system) — 1 comment, 1 upvote
  > **Top comment:** "What is the problem you are facing "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/motive-technologies-vs-verizon-connect)