# Keen.io vs Pendo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Keen.io excels in its **reliability** , with users highlighting its stability and the absence of outages, making it a dependable choice for analytics projects. Users appreciate the **well-documented APIs** that facilitate easy data streaming and visualization.
- **Users say** Pendo shines in its **comprehensive analytics capabilities** , allowing teams to gain insights into user behavior without needing to formulate all questions in advance. This retroactive analytics feature is particularly praised for enhancing product understanding.
- **Reviewers mention** that while both platforms are user-friendly, Pendo edges out slightly with its **intuitive dashboard creation** , making it easier for users to compile and visualize data effectively, which is a significant advantage for teams looking to quickly derive insights.
- **According to verified reviews** , Keen.io is favored by small businesses for its **cost-effectiveness** , offering a free entry-level option that appeals to startups and smaller teams looking to implement analytics without a financial commitment.
- **G2 reviewers highlight** that Pendo's **quality of support** is solid, though not as highly rated as Keen.io's. Users appreciate Pendo's support team, but some have noted that Keen.io's support is particularly responsive and helpful, contributing to a better overall experience.
- **Users report** that both platforms have their strengths, but Pendo's focus on **mid-market solutions** allows it to cater to more complex needs, while Keen.io's simplicity and feature density make it a great fit for smaller projects and teams.



| | Keen.io | Pendo | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 12 | 1,807 | 
| **Largest Market Segment** | Small-Business (75.0% of reviews) | Mid-Market (61.4% of reviews) | 
| **Entry Level Price** | $0/mo | Free | 

---
## Top Pros & Cons

### Keen.io

**Not enough data**

### Pendo

Pros:
- Ease of Use (202 reviews)
- Insights (165 reviews)

Cons:
- Missing Features (67 reviews)
- Limitations (63 reviews)

---
## Ratings Comparison
| Rating | Keen.io | Pendo | 
|---|---|---|
  | **Meets Requirements** | 8.5 (12 reviews) | 8.5 (1211 reviews) | 
  | **Ease of Use** | 8.1 (12 reviews) | 8.2 (1307 reviews) | 
  | **Ease of Setup** | 7.7 (5 reviews) | 7.9 (610 reviews) | 
  | **Ease of Admin** | 8.0 (5 reviews) | 8.5 (562 reviews) | 
  | **Quality of Support** | 9.1 (11 reviews) | 8.5 (1053 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (5 reviews) | 8.9 (537 reviews) | 
  | **Product Direction (% positive)** | 8.1 (12 reviews) | 8.4 (1124 reviews) | 

---
## Pricing

### Keen.io

#### Entry-Level Pricing

Plan: Free 

Price: $0/mo

Description: Unlimited event streaming and full-featured access for 30 days, then free plan event limits forever.

Key Features:
- 1,000 events
- 100 queries
- Unlimited visualizations

[Browse all 3 editions](https://www.g2.com/products/keen-io/pricing)

#### Free Trial

Yes

### Pendo

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.

Key Features:
- Product analytics
- In-app guides
- Net Promoter Score (NPS)  

[Browse all 5 editions](https://www.g2.com/products/pendo-io-pendo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Keen.io** | 7.7/10 | 10 |
| **Pendo** | N/A | N/A |

#### Reports

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Reports Interface** | 7.4 (7 reviews) ✓ Verified | Not enough data | 
| **Steps to Answer** | 6.9 (6 reviews) ✓ Verified | Not enough data | 
| **Graphs and Charts** | 7.8 (10 reviews) ✓ Verified | Not enough data | 
| **Score Cards** | 7.3 (5 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.3 (8 reviews) ✓ Verified | Not enough data | 

#### Self Service 

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Calculated Fields** | 8.0 (5 reviews) ✓ Verified | Not enough data | 
| **Data Column Filtering** | 8.1 (8 reviews) ✓ Verified | Not enough data | 
| **Data Discovery** | 8.1 (7 reviews) ✓ Verified | Not enough data | 
| **Search** | Feature Not Available | Not enough data | 
| **Collaboration / Workflow** | Feature Not Available | Not enough data | 
| **Automodeling** | Feature Not Available | Not enough data | 

#### Advanced Analytics

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Embedded Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Keen.io** | 7.7/10 | 10 |
| **Pendo** | N/A | N/A |

#### Reports

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Reports Interface** | 7.4 (7 reviews) ✓ Verified | Not enough data | 
| **Steps to Answer** | 6.9 (6 reviews) ✓ Verified | Not enough data | 
| **Graphs and Charts** | 7.8 (10 reviews) ✓ Verified | Not enough data | 
| **Score Cards** | 7.3 (5 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.3 (8 reviews) ✓ Verified | Not enough data | 

#### Self Service 

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Calculated Fields** | 8.0 (5 reviews) ✓ Verified | Not enough data | 
| **Data Column Filtering** | 8.1 (8 reviews) ✓ Verified | Not enough data | 
| **Data Discovery** | 8.1 (7 reviews) ✓ Verified | Not enough data | 
| **Search** | Feature Not Available | Not enough data | 
| **Collaboration / Workflow** | Feature Not Available | Not enough data | 
| **Automodeling** | Feature Not Available | Not enough data | 

#### Building Reports

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Keen.io** | N/A | N/A |
| **Pendo** | 8.0/10 | 604 |

#### Metrics

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Sessions - Digital Analytics** | Not enough data | 8.7 (456 reviews) | 
| **Engagement** | Not enough data | 8.7 (473 reviews) | 
| **Entry and Exit Pages** | Not enough data | 8.4 (420 reviews) | 
| **Standard Event Tracking** | Not enough data | 8.8 (466 reviews) | 
| **Custom Event Tracking** | Not enough data | 8.5 (423 reviews) | 
| **Retention** | Not enough data | 8.2 (395 reviews) | 
| **Return** | Not enough data | 8.2 (357 reviews) | 
| **Conversions** | Not enough data | 8.2 (334 reviews) | 
| **Funnels** | Not enough data | 8.3 (396 reviews) | 

#### Reporting

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | 8.4 (462 reviews) | 
| **Trending** | Not enough data | 8.5 (427 reviews) | 
| **Retroactive Reporting** | Not enough data | 8.7 (436 reviews) | 
| **Segmentation** | Not enough data | 8.7 (469 reviews) | 
| **Mobile Reporting** | Not enough data | 7.8 (262 reviews) | 
| **Unification Across Devices** | Not enough data | 8.1 (284 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.2 (449 reviews) | 

#### Other

| Feature | Keen.io | Pendo | 
|---|---|---|
| **User Data** | Not enough data | 8.7 (439 reviews) | 
| **Site Search Reporting** | Not enough data | 8.0 (305 reviews) | 
| **Load Time Monitoring** | Not enough data | 7.5 (262 reviews) | 
| **Campaign Tracking** | Not enough data | 7.9 (271 reviews) | 
| **E-Commerce** | Not enough data | 7.2 (195 reviews) | 
| **Promotional Messages** | Not enough data | 8.5 (343 reviews) | 
| **Administration Alerts** | Not enough data | 8.2 (297 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 6.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 5.8 (11 reviews) | 
| **Decision Making** | Not enough data | 5.8 (11 reviews) | 

#### Administration

| Feature | Keen.io | Pendo | 
|---|---|---|
| **API / Integrations** | Not enough data | 8.1 (379 reviews) | 
| **QA Testing** | Not enough data | 7.9 (295 reviews) | 
| **Performance and Reliability** | Not enough data | 8.7 (421 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.5 (453 reviews) | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Keen.io** | N/A | N/A |
| **Pendo** | 8.4/10 | 156 |

#### User Identification

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Demographics** | Not enough data | 7.9 (109 reviews) | 
| **User Segmentation** | Not enough data | 8.5 (136 reviews) | 
| **Geolocation** | Not enough data | 8.0 (103 reviews) | 

#### Tracking & Reporting

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Custom Event Tracking** | Not enough data | 8.5 (125 reviews) | 
| **Real-Time Insights** | Not enough data | 8.5 (131 reviews) | 
| **Attribution** | Not enough data | 8.3 (108 reviews) | 
| **Dashboard** | Not enough data | 8.5 (142 reviews) | 
| **User Path Tracking** | Not enough data | 8.5 (133 reviews) | 
| **User Activity History** | Not enough data | 8.7 (137 reviews) | 

#### Metrics

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Engagement** | Not enough data | 8.8 (83 reviews) | 
| **Exit Tracking** | Not enough data | 8.4 (64 reviews) | 
| **Retention** | Not enough data | 8.4 (72 reviews) | 
| **Return** | Not enough data | 8.3 (69 reviews) | 
| **Conversions** | Not enough data | 8.4 (66 reviews) | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Keen.io** | N/A | N/A |
| **Pendo** | 8.0/10 | 26 |

#### User Behavior

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Click Tracking** | Not enough data | 9.1 (23 reviews) | 
| **Mouse Movement ** | Not enough data | 8.0 (22 reviews) | 
| **Frustration Tracking** | Not enough data | 8.6 (23 reviews) | 

#### A/B Testing 

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Error and Bug Tracking** | Not enough data | 7.4 (19 reviews) | 
| **Split URL Testing** | Not enough data | 7.0 (19 reviews) | 
| **Data Analysis** | Not enough data | 8.8 (21 reviews) | 
| **Notes** | Not enough data | 6.8 (19 reviews) | 

#### Visitor Information

| Feature | Keen.io | Pendo | 
|---|---|---|
| **User Identification** | Not enough data | 7.9 (21 reviews) | 
| **Search Box** | Not enough data | 8.0 (19 reviews) | 

#### Agentic AI - Session Replay

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Keen.io** | N/A | N/A |
| **Pendo** | 8.3/10 | 435 |

#### User Analysis

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Survey Implementation** | Not enough data | 8.6 (345 reviews) | 
| **Data Analysis** | Not enough data | 8.5 (392 reviews) | 

#### User Support

| Feature | Keen.io | Pendo | 
|---|---|---|
| **User Segmentation** | Not enough data | 8.5 (391 reviews) | 
| **Multi-Language Support** | Not enough data | 7.6 (206 reviews) | 
| **Behavior-responsive Messaging** | Not enough data | 8.0 (294 reviews) | 

#### Walkthrough Type

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Audio-visual Walkthroughs** | Not enough data | 8.1 (296 reviews) | 
| **Text Bubble Walkthroughs** | Not enough data | 8.7 (364 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Integration** | Not enough data | 8.2 (20 reviews) | 
| **Communications** | Not enough data | 9.2 (25 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Analytics** | Not enough data | 8.9 (26 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Customer self-service** | Not enough data | 8.6 (18 reviews) | 
| **In-app guidance** | Not enough data | 9.3 (27 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 6.2 (10 reviews) | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Keen.io** | N/A | N/A |
| **Pendo** | 8.1/10 | 709 |

#### Product Analytics

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Account-Level Analytics** | Not enough data | 8.7 (585 reviews) | 
| **User-Level Analytics** | Not enough data | 8.7 (633 reviews) | 
| **Segmentation** | Not enough data | 8.6 (593 reviews) | 
| **Funnels** | Not enough data | 8.2 (504 reviews) | 
| **Alerts** | Not enough data | 7.9 (408 reviews) | 
| **Multi-Product Analytics** | Not enough data | 8.2 (441 reviews) | 
| **User Scoring** | Not enough data | 8.0 (400 reviews) | 
| **Integrations** | Not enough data | 7.9 (451 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (27 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (25 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (21 reviews) | 

#### Behavioral Analytics - Product Analytics

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | 10.0 (21 reviews) | 
| **Account level Analytics** | Not enough data | 10.0 (5 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 7.9 (8 reviews) | 

#### AI driven optimization - Product Analytics

| Feature | Keen.io | Pendo | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Keen.io** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Marketing Operations

| Feature | Keen.io | Pendo | 
|---|---|---|
| **ROI Tracking** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 
| **Customer Insights** | Not enough data | Not enough data | 
| **Multi-User Access** | Not enough data | Not enough data | 
| **Spend Management** | Feature Not Available | Not enough data | 
| **White Label** | Feature Not Available | Not enough data | 

#### Campaign Activity

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Campaign Insights** | Not enough data | Not enough data | 
| **Reports and Dashboards** | Not enough data | Not enough data | 
| **Campaign Stickiness** | Not enough data | Not enough data | 
| **Multichannel Tracking** | Not enough data | Not enough data | 
| **Brand Optimization** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Analytics

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Keen.io** | N/A | N/A |
| **Pendo** | 8.4/10 | 92 |

#### Metrics

| Feature | Keen.io | Pendo | 
|---|---|---|
| **Engagement** | Not enough data | 8.8 (83 reviews) | 
| **Exit Tracking** | Not enough data | 8.4 (64 reviews) | 
| **Retention** | Not enough data | 8.4 (72 reviews) | 
| **Return** | Not enough data | 8.3 (69 reviews) | 
| **Conversions** | Not enough data | 8.4 (66 reviews) | 

---
## Categories
**Shared Categories (1):** [Product Analytics Software](https://www.g2.com/categories/product-analytics)

**Unique to Keen.io (3):** [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Embedded Business Intelligence Software](https://www.g2.com/categories/embedded-business-intelligence), [Stream Analytics Software](https://www.g2.com/categories/stream-analytics)

**Unique to Pendo (4):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Session Replay Software](https://www.g2.com/categories/session-replay), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Keen.io | Pendo | 
|---|---|---|
| **Small-Business** | 75.0% | 17.5% | 
| **Mid-Market** | 25.0% | 61.4% | 
| **Enterprise** | 0% | 21.1% | 

### By Industry

#### Keen.io

- **Computer Software:** 41.7%
- **Marketing and Advertising:** 16.7%
- **Information Technology and Services:** 16.7%
- **Internet:** 8.3%
- **Food & Beverages:** 8.3%
- **Financial Services:** 8.3%

#### Pendo

- **Computer Software:** 32.5%
- **Information Technology and Services:** 15.1%
- **Marketing and Advertising:** 6.8%
- **Financial Services:** 4.4%
- **Hospital & Health Care:** 3.3%
- **Education Management:** 2.5%
- **Human Resources:** 1.9%
- **Computer & Network Security:** 1.8%
- **E-Learning:** 1.6%
- **Logistics and Supply Chain:** 1.5%
- **Other:** 28.5%

---
## Alternatives

### Alternatives to Keen.io

- [Looker](https://www.g2.com/products/looker/reviews) — 4.4/5 stars (1653 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2957 reviews)
- [Sisense](https://www.g2.com/products/sisense/reviews) — 4.2/5 stars (1062 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1371 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [Strategy One (formerly MicroStrategy ONE)](https://www.g2.com/products/strategy-one-formerly-microstrategy-one/reviews) — 4.2/5 stars (600 reviews)
- [GoodData.AI](https://www.g2.com/products/gooddata-ai/reviews) — 4.3/5 stars (623 reviews)
- [Domo](https://www.g2.com/products/domo/reviews) — 4.3/5 stars (1042 reviews)
- [Logi Symphony](https://www.g2.com/products/logi-symphony/reviews) — 4.3/5 stars (421 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14868 reviews)

### Alternatives to Pendo

- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1051 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2957 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2389 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1371 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (999 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (639 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)

---
## Top Discussions

### Keen.io

- Title: [Skeezy billing practices?](https://www.g2.com/discussions/27254-skeezy-billing-practices) — 1 comment, 2 upvotes
  > **Top comment:** "I had a similar experience, unfortunately. I ultimately never got a refund but was given a window to migrate my data off and cancel my account without..."

### Pendo

- Title: [Which integrations does Pendo support?](https://www.g2.com/discussions/integrations-0d945a1b-6d44-4202-97e3-b771b8c3f56b) — 2 comments, 2 upvotes
  > **Top comment:** "Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is..."
- Title: [How is feature adoption measured?](https://www.g2.com/discussions/how-is-feature-adoption-measured) — 1 comment
  > **Top comment:** "With a Digital Adoption Platform such as Whatfix, you can place a widget called a User Action on the feature. Then every time a user clicks on the feature it..."
- Title: [What is feature adoption?](https://www.g2.com/discussions/what-is-feature-adoption) — 1 comment
  > **Top comment:** "In software terms, a feature refers to a specific functionality or capability that is designed and implemented within a software application. Features are..."
- Title: [What is pendo used for?](https://www.g2.com/discussions/what-is-pendo-used-for) — 1 comment
  > **Top comment:** "User analytics and on-screen messages / guides."
- Title: [How can I participate remotely in a PUG?](https://www.g2.com/discussions/how-can-i-participate-remotely-in-a-pug) — 1 comment, 1 upvote
  > **Top comment:** "Right now all of our local user groups are in person and do not have a virtual element as it will not be a great experience for those attending..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/keen-io-vs-pendo-io-pendo)