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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (52.7% of reviews)
Entry-Level Pricing
$0/mo
Free Per Year
Keen.io
Star Rating
(12)4.4 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0/mo
Browse all 3 pricing plansMixpanel
Star Rating
(1,257)4.6 out of 5
Market Segments
Small-Business (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mixpanel excels in Custom Event Tracking with a score of 9.1, allowing for detailed user behavior analysis, while Keen.io's score of 8.9 indicates it also performs well but may not offer the same level of granularity.
- Reviewers mention that Mixpanel's Real-Time Reporting feature, rated at 8.8, provides immediate insights into user interactions, whereas Keen.io's score of 8.4 suggests it may have some delays in reporting, impacting timely decision-making.
- G2 users highlight that Keen.io shines in Quality of Support with a score of 9.1, indicating a strong customer service experience, while Mixpanel's score of 8.4 suggests it may not be as responsive or helpful in resolving issues.
- Users on G2 report that Mixpanel's Dashboards are highly customizable and user-friendly, scoring 8.3, which enhances data visualization, while Keen.io's score of 8.8 indicates it also offers good dashboard capabilities but may lack some of the advanced customization options.
- Reviewers mention that Mixpanel's Engagement Metrics score of 9.0 is a standout feature, providing deep insights into user interactions, while Keen.io's score of 8.7 shows it also offers solid engagement tracking but may not be as comprehensive.
- Users say that Mixpanel's Retention Metrics score of 8.5 is beneficial for understanding user loyalty, while Keen.io's score of 8.7 indicates it performs well in this area too, but some users feel Mixpanel provides more actionable insights.
Pricing
Entry-Level Pricing
Keen.io
Free
$0/mo
Unlimited event streaming and full-featured access for 30 days, then free plan event limits forever.
- 1,000 events
- 100 queries
- Unlimited visualizations
Mixpanel
Free
Free
Per Year
Essentials to find product-market fit
- 1M events / month
- All core report types for user journey analysis
- Templates to get started quickly
Free Trial
Keen.io
Free Trial is available
Mixpanel
Free Trial is available
Ratings
Meets Requirements
8.5
12
8.8
958
Ease of Use
8.1
12
8.5
967
Ease of Setup
7.7
5
8.1
429
Ease of Admin
8.0
5
8.6
366
Quality of Support
9.1
11
8.4
740
Has the product been a good partner in doing business?
9.3
5
8.8
334
Product Direction (% positive)
8.1
12
8.6
877
Features by Category
Reports
7.4
7
|
Verified
Not enough data
6.9
6
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
8
|
Verified
Not enough data
Self Service
8.0
5
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
7.4
7
|
Verified
Not enough data
6.9
6
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
8
|
Verified
Not enough data
Self Service
8.0
5
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
8.8
266
Not enough data
8.8
336
Not enough data
8.2
293
Not enough data
8.9
350
Not enough data
8.9
346
Not enough data
8.5
313
Not enough data
8.4
287
Not enough data
8.8
316
Not enough data
8.9
338
Reporting
Not enough data
8.7
308
Not enough data
8.6
292
Not enough data
8.4
213
Not enough data
8.7
329
Not enough data
8.3
239
Not enough data
8.2
244
Not enough data
8.6
332
Other
Not enough data
8.7
327
Not enough data
8.2
181
Not enough data
8.0
173
Not enough data
8.3
233
Not enough data
8.1
180
Not enough data
7.9
175
Not enough data
8.0
186
Agentic AI - Digital Analytics
Not enough data
7.3
19
Not enough data
7.4
19
Not enough data
7.5
18
Not enough data
7.7
19
Administration
Not enough data
8.5
277
Not enough data
8.3
245
Not enough data
8.7
340
Not enough data
8.8
285
User Identification
Not enough data
8.3
256
Not enough data
8.8
276
Not enough data
8.4
264
Tracking & Reporting
Not enough data
9.2
300
Not enough data
8.8
289
Not enough data
8.3
244
Not enough data
8.9
303
Not enough data
8.5
249
Not enough data
8.9
291
Metrics
Not enough data
9.0
254
Not enough data
8.3
211
Not enough data
8.7
244
Not enough data
8.7
215
Not enough data
9.0
236
Product Analytics
Not enough data
8.6
413
Not enough data
8.9
501
Not enough data
8.6
452
Not enough data
8.8
485
Not enough data
7.5
334
Not enough data
8.3
370
Not enough data
7.6
306
Not enough data
7.8
359
Agentic AI - Product Analytics
Not enough data
5.4
76
Not enough data
6.4
76
Not enough data
5.9
74
Not enough data
5.9
74
Analytics
Not enough data
9.2
108
Not enough data
8.9
110
Not enough data
9.0
99
Not enough data
8.8
90
Not enough data
8.7
95
Not enough data
Feature Not Available
Administration
Not enough data
8.7
83
Not enough data
8.3
84
Not enough data
8.6
87
Generative AI
Not enough data
6.9
13
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Campaign Activity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
9.0
254
Not enough data
8.3
211
Not enough data
8.7
244
Not enough data
8.7
215
Not enough data
9.0
236
Categories
Categories
Shared Categories
Keen.io and Mixpanel are categorized as Product Analytics
Unique Categories
Reviews
Reviewers' Company Size
Keen.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mixpanel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.7%
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Internet
8.3%
Food & Beverages
8.3%
Other
8.3%
Computer Software
25.0%
Information Technology and Services
11.6%
Financial Services
9.5%
Internet
6.6%
Health, Wellness and Fitness
5.2%
Other
42.1%
Discussions
Skeezy billing practices?
1 Comment
RS
I had a similar experience, unfortunately. I ultimately never got a refund but was given a window to migrate my data off and cancel my account without...Read more
Keen.io has no more discussions with answers
C
1 Comment
SN
C is a general-purpose computer programming language. It was created in the 1970s by Dennis Ritchie, and remains very widely used and influential.Read more
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