# Keen.io vs Kissmetrics Comparison | | Keen.io | Kissmetrics | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | | **Total Reviews** | 12 | 168 | | **Largest Market Segment** | Small-Business (75.0% of reviews) | Small-Business (55.6% of reviews) | | **Entry Level Price** | $0/mo | $299.00 Per Month | --- ## Ratings Comparison | Rating | Keen.io | Kissmetrics | |---|---|---| | **Meets Requirements** | 8.5 (12 reviews) | 7.9 (154 reviews) | | **Ease of Use** | 8.1 (12 reviews) | 7.4 (155 reviews) | | **Ease of Setup** | 7.7 (5 reviews) | 6.7 (62 reviews) | | **Ease of Admin** | 8.0 (5 reviews) | 7.8 (67 reviews) | | **Quality of Support** | 9.1 (11 reviews) | 8.3 (135 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (5 reviews) | 8.4 (68 reviews) | | **Product Direction (% positive)** | 8.1 (12 reviews) | 7.8 (155 reviews) | --- ## Pricing ### Keen.io #### Entry-Level Pricing Plan: Free Price: $0/mo Description: Unlimited event streaming and full-featured access for 30 days, then free plan event limits forever. Key Features: - 1,000 events - 100 queries - Unlimited visualizations [Browse all 3 editions](https://www.g2.com/products/keen-io/pricing) #### Free Trial Yes ### Kissmetrics #### Entry-Level Pricing Plan: Silver Price: $299.00 Per Month Description: Best for smaller businesses - up to 10,000 monthly tracked users Key Features: - Analyze Reports: Metrics, People, Funnel, Cohort, A/B, Power - Populations: Up to 10 active - Campaigns: Unlimited Profiles, Unlimited Emails [Browse all 3 editions](https://www.g2.com/products/kissmetrics/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Business Intelligence | Product | Score | Reviews | |---|---|---| | **Keen.io** | 7.7/10 | 10 | | **Kissmetrics** | N/A | N/A | #### Reports | Feature | Keen.io | Kissmetrics | |---|---|---| | **Reports Interface** | 7.4 (7 reviews) ✓ Verified | Not enough data | | **Steps to Answer** | 6.9 (6 reviews) ✓ Verified | Not enough data | | **Graphs and Charts** | 7.8 (10 reviews) ✓ Verified | Not enough data | | **Score Cards** | 7.3 (5 reviews) ✓ Verified | Not enough data | | **Dashboards** | 8.3 (8 reviews) ✓ Verified | Not enough data | #### Self Service | Feature | Keen.io | Kissmetrics | |---|---|---| | **Calculated Fields** | 8.0 (5 reviews) ✓ Verified | Not enough data | | **Data Column Filtering** | 8.1 (8 reviews) ✓ Verified | Not enough data | | **Data Discovery** | 8.1 (7 reviews) ✓ Verified | Not enough data | | **Search** | Feature Not Available | Not enough data | | **Collaboration / Workflow** | Feature Not Available | Not enough data | | **Automodeling** | Feature Not Available | Not enough data | #### Advanced Analytics | Feature | Keen.io | Kissmetrics | |---|---|---| | **Predictive Analytics** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Big Data Services** | Not enough data | Not enough data | #### Building Reports | Feature | Keen.io | Kissmetrics | |---|---|---| | **Data Transformation** | Not enough data | Not enough data | | **Data Modeling** | Not enough data | Not enough data | | **WYSIWYG Report Design** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | #### Platform | Feature | Keen.io | Kissmetrics | |---|---|---| | **Mobile User Support** | Not enough data | Not enough data | | **Customization ** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Sandbox / Test Environments** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | ### Embedded Business Intelligence | Product | Score | Reviews | |---|---|---| | **Keen.io** | 7.7/10 | 10 | | **Kissmetrics** | N/A | N/A | #### Reports | Feature | Keen.io | Kissmetrics | |---|---|---| | **Reports Interface** | 7.4 (7 reviews) ✓ Verified | Not enough data | | **Steps to Answer** | 6.9 (6 reviews) ✓ Verified | Not enough data | | **Graphs and Charts** | 7.8 (10 reviews) ✓ Verified | Not enough data | | **Score Cards** | 7.3 (5 reviews) ✓ Verified | Not enough data | | **Dashboards** | 8.3 (8 reviews) ✓ Verified | Not enough data | #### Self Service | Feature | Keen.io | Kissmetrics | |---|---|---| | **Calculated Fields** | 8.0 (5 reviews) ✓ Verified | Not enough data | | **Data Column Filtering** | 8.1 (8 reviews) ✓ Verified | Not enough data | | **Data Discovery** | 8.1 (7 reviews) ✓ Verified | Not enough data | | **Search** | Feature Not Available | Not enough data | | **Collaboration / Workflow** | Feature Not Available | Not enough data | | **Automodeling** | Feature Not Available | Not enough data | #### Building Reports | Feature | Keen.io | Kissmetrics | |---|---|---| | **Data Transformation** | Not enough data | Not enough data | | **Data Modeling** | Not enough data | Not enough data | | **WYSIWYG Report Design** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | ### Digital Analytics | Product | Score | Reviews | |---|---|---| | **Keen.io** | N/A | N/A | | **Kissmetrics** | 8.0/10 | 132 | #### Metrics | Feature | Keen.io | Kissmetrics | |---|---|---| | **Sessions - Digital Analytics** | Not enough data | 8.3 (102 reviews) | | **Engagement** | Not enough data | 8.1 (102 reviews) | | **Entry and Exit Pages** | Not enough data | 7.7 (94 reviews) | | **Standard Event Tracking** | Not enough data | 8.7 (111 reviews) | | **Custom Event Tracking** | Not enough data | 8.6 (111 reviews) | | **Retention** | Not enough data | 8.0 (93 reviews) | | **Return** | Not enough data | 7.7 (96 reviews) ✓ Verified | | **Conversions** | Not enough data | 8.7 (109 reviews) | | **Funnels** | Not enough data | 8.4 (109 reviews) | #### Reporting | Feature | Keen.io | Kissmetrics | |---|---|---| | **Real-Time Reporting** | Not enough data | 8.0 (108 reviews) | | **Trending** | Not enough data | 7.6 (90 reviews) | | **Retroactive Reporting** | Not enough data | 8.0 (63 reviews) | | **Segmentation** | Not enough data | 8.1 (100 reviews) | | **Mobile Reporting** | Not enough data | 7.1 (57 reviews) | | **Unification Across Devices** | Not enough data | 8.0 (66 reviews) | | **Custom Reports and Dashboards** | Not enough data | 8.1 (107 reviews) | #### Other | Feature | Keen.io | Kissmetrics | |---|---|---| | **User Data** | Not enough data | 8.3 (105 reviews) | | **Site Search Reporting** | Not enough data | 7.6 (58 reviews) | | **Load Time Monitoring** | Not enough data | Feature Not Available | | **Campaign Tracking** | Not enough data | 8.2 (91 reviews) | | **E-Commerce** | Not enough data | 7.9 (61 reviews) | | **Promotional Messages** | Not enough data | 7.4 (39 reviews) | | **Administration Alerts** | Not enough data | Feature Not Available | #### Agentic AI - Digital Analytics | Feature | Keen.io | Kissmetrics | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Administration | Feature | Keen.io | Kissmetrics | |---|---|---| | **API / Integrations** | Not enough data | 7.8 (88 reviews) | | **QA Testing** | Not enough data | 7.6 (57 reviews) | | **Performance and Reliability** | Not enough data | 8.1 (98 reviews) | | **User, Role, and Access Management** | Not enough data | 8.7 (98 reviews) | ### Mobile App Analytics | Product | Score | Reviews | |---|---|---| | **Keen.io** | N/A | N/A | | **Kissmetrics** | 9.2/10 | 5 | #### User Identification | Feature | Keen.io | Kissmetrics | |---|---|---| | **Demographics** | Not enough data | 9.0 (5 reviews) | | **User Segmentation** | Not enough data | 9.3 (5 reviews) | | **Geolocation** | Not enough data | 9.7 (5 reviews) | #### Tracking & Reporting | Feature | Keen.io | Kissmetrics | |---|---|---| | **Custom Event Tracking** | Not enough data | 8.7 (5 reviews) | | **Real-Time Insights** | Not enough data | 9.0 (5 reviews) | | **Attribution** | Not enough data | 9.0 (5 reviews) | | **Dashboard** | Not enough data | 9.0 (5 reviews) | | **User Path Tracking** | Not enough data | 9.3 (5 reviews) | | **User Activity History** | Not enough data | 9.3 (5 reviews) | #### Metrics | Feature | Keen.io | Kissmetrics | |---|---|---| | **Engagement** | Not enough data | 9.3 (5 reviews) | | **Exit Tracking** | Not enough data | 9.3 (5 reviews) | | **Retention** | Not enough data | 9.3 (5 reviews) | | **Return** | Not enough data | Not enough data | | **Conversions** | Not enough data | 9.7 (5 reviews) | ### Product Analytics | Product | Score | Reviews | |---|---|---| | **Keen.io** | N/A | N/A | | **Kissmetrics** | 8.2/10 | 10 | #### Product Analytics | Feature | Keen.io | Kissmetrics | |---|---|---| | **Account-Level Analytics** | Not enough data | 8.1 (9 reviews) | | **User-Level Analytics** | Not enough data | 8.3 (10 reviews) | | **Segmentation** | Not enough data | 7.7 (10 reviews) | | **Funnels** | Not enough data | 8.2 (10 reviews) | | **Alerts** | Not enough data | 8.1 (9 reviews) | | **Multi-Product Analytics** | Not enough data | 9.2 (8 reviews) | | **User Scoring** | Not enough data | 8.0 (9 reviews) | | **Integrations** | Not enough data | 7.6 (9 reviews) | #### Agentic AI - Product Analytics | Feature | Keen.io | Kissmetrics | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Behavioral Analytics - Product Analytics | Feature | Keen.io | Kissmetrics | |---|---|---| | **Multi-Product Analytics** | Not enough data | Not enough data | | **User level Analytics** | Not enough data | Not enough data | | **Account level Analytics** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Funnels** | Not enough data | Not enough data | #### Platform Infrastructure - Product Analytics | Feature | Keen.io | Kissmetrics | |---|---|---| | **Cross System integrations** | Not enough data | Not enough data | | **Alerts** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### AI driven optimization - Product Analytics | Feature | Keen.io | Kissmetrics | |---|---|---| | **User scoring** | Not enough data | Not enough data | | **Adaptive learning** | Not enough data | Not enough data | | **Automated insights** | Not enough data | Not enough data | | **Autonomous task execution** | Not enough data | Not enough data | ### E-Commerce Analytics | Product | Score | Reviews | |---|---|---| | **Keen.io** | N/A | N/A | | **Kissmetrics** | 8.7/10 | 10 | #### Analytics | Feature | Keen.io | Kissmetrics | |---|---|---| | **Reports** | Not enough data | 9.7 (10 reviews) | | **Dashboard** | Not enough data | 8.7 (10 reviews) | | **Web Analytics** | Not enough data | 9.2 (10 reviews) | | **Campaign Tracking** | Not enough data | 9.5 (10 reviews) | | **Customer Demographics** | Not enough data | 8.3 (9 reviews) | | **Predictive Analytics** | Not enough data | 7.8 (10 reviews) | #### Administration | Feature | Keen.io | Kissmetrics | |---|---|---| | **Data Storage** | Not enough data | 8.5 (10 reviews) | | **A/B Testing** | Not enough data | 8.2 (10 reviews) | | **Integrations** | Not enough data | 8.2 (10 reviews) | #### Generative AI | Feature | Keen.io | Kissmetrics | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - E-Commerce Analytics | Feature | Keen.io | Kissmetrics | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Marketing Analytics | Product | Score | Reviews | |---|---|---| | **Keen.io** | N/A | N/A | | **Kissmetrics** | N/A | N/A | #### Marketing Operations | Feature | Keen.io | Kissmetrics | |---|---|---| | **ROI Tracking** | Not enough data | Not enough data | | **Data Collection** | Not enough data | Not enough data | | **Customer Insights** | Not enough data | Not enough data | | **Multi-User Access** | Not enough data | Not enough data | | **Spend Management** | Feature Not Available | Not enough data | | **White Label** | Feature Not Available | Not enough data | #### Campaign Activity | Feature | Keen.io | Kissmetrics | |---|---|---| | **Campaign Insights** | Not enough data | Not enough data | | **Reports and Dashboards** | Not enough data | Not enough data | | **Campaign Stickiness** | Not enough data | Not enough data | | **Multichannel Tracking** | Not enough data | Not enough data | | **Brand Optimization** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | #### Agentic AI - Marketing Analytics | Feature | Keen.io | Kissmetrics | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Mobile Analytics | Product | Score | Reviews | |---|---|---| | **Keen.io** | N/A | N/A | | **Kissmetrics** | 9.4/10 | 5 | #### Metrics | Feature | Keen.io | Kissmetrics | |---|---|---| | **Engagement** | Not enough data | 9.3 (5 reviews) | | **Exit Tracking** | Not enough data | 9.3 (5 reviews) | | **Retention** | Not enough data | 9.3 (5 reviews) | | **Return** | Not enough data | Not enough data | | **Conversions** | Not enough data | 9.7 (5 reviews) | ### Mobile App Optimization | Product | Score | Reviews | |---|---|---| | **Keen.io** | N/A | N/A | | **Kissmetrics** | N/A | N/A | #### Variation Testing | Feature | Keen.io | Kissmetrics | |---|---|---| | **A/B Testing** | Not enough data | Not enough data | | **WYSIWYG Editor** | Not enough data | Not enough data | | **Conversion Goal** | Not enough data | Not enough data | | **Percentage of Traffic** | Not enough data | Not enough data | | **Confidence Level** | Not enough data | Not enough data | | **Multivariant Testing** | Not enough data | Not enough data | #### Reporting | Feature | Keen.io | Kissmetrics | |---|---|---| | **Segmentation** | Not enough data | Not enough data | | **Reports and Dashboards** | Not enough data | Not enough data | #### Personalization | Feature | Keen.io | Kissmetrics | |---|---|---| | **Standard Targeting** | Not enough data | Not enough data | | **Custom Targeting** | Not enough data | Not enough data | | **Data Segmentation** | Not enough data | Not enough data | #### Administration | Feature | Keen.io | Kissmetrics | |---|---|---| | **API / Integrations** | Not enough data | Not enough data | | **QA Testing** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Product Analytics Software](https://www.g2.com/categories/product-analytics) **Unique to Keen.io (3):** [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Embedded Business Intelligence Software](https://www.g2.com/categories/embedded-business-intelligence), [Stream Analytics Software](https://www.g2.com/categories/stream-analytics) **Unique to Kissmetrics (4):** [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics) --- ## Reviewer Demographics ### By Company Size | Segment | Keen.io | Kissmetrics | |---|---|---| | **Small-Business** | 75.0% | 55.6% | | **Mid-Market** | 25.0% | 35.0% | | **Enterprise** | 0% | 9.4% | ### By Industry #### Keen.io - **Computer Software:** 41.7% - **Marketing and Advertising:** 16.7% - **Information Technology and Services:** 16.7% - **Internet:** 8.3% - **Food & Beverages:** 8.3% - **Financial Services:** 8.3% #### Kissmetrics - **Computer Software:** 22.6% - **Internet:** 18.3% - **Marketing and Advertising:** 12.8% - **Information Technology and Services:** 7.9% - **Retail:** 3.7% - **Higher Education:** 2.4% - **Health, Wellness and Fitness:** 2.4% - **E-Learning:** 1.8% - **Real Estate:** 1.2% - **Publishing:** 1.2% - **Other:** 25.6% --- ## Alternatives ### Alternatives to Keen.io - [Looker](https://www.g2.com/products/looker/reviews) — 4.4/5 stars (1651 reviews) - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2948 reviews) - [Sisense](https://www.g2.com/products/sisense/reviews) — 4.2/5 stars (1062 reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1369 reviews) - [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews) - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1804 reviews) - [Strategy One (formerly MicroStrategy ONE)](https://www.g2.com/products/strategy-one-formerly-microstrategy-one/reviews) — 4.2/5 stars (600 reviews) - [GoodData.AI](https://www.g2.com/products/gooddata-ai/reviews) — 4.3/5 stars (624 reviews) - [Domo](https://www.g2.com/products/domo/reviews) — 4.3/5 stars (1034 reviews) - [Logi Symphony](https://www.g2.com/products/logi-symphony/reviews) — 4.3/5 stars (421 reviews) ### Alternatives to Kissmetrics - [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1369 reviews) - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2948 reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) — 4.5/5 stars (6854 reviews) - [Adobe Analytics](https://www.g2.com/products/adobe-analytics/reviews) — 4.2/5 stars (1243 reviews) - [Google Analytics 360](https://www.g2.com/products/google-analytics-360/reviews) — 4.4/5 stars (599 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews) - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1804 reviews) - [Appier AIRIS (formerly Woopra)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews) — 4.4/5 stars (207 reviews) - [VWO Testing](https://www.g2.com/products/wingify-vwo-testing/reviews) — 4.4/5 stars (929 reviews) --- ## Top Discussions ### Keen.io - Title: [Skeezy billing practices?](https://www.g2.com/discussions/27254-skeezy-billing-practices) — 1 comment, 2 upvotes > **Top comment:** "I had a similar experience, unfortunately. I ultimately never got a refund but was given a window to migrate my data off and cancel my account without..." ### Kissmetrics - Title: [Are there other similar products on the market?](https://www.g2.com/discussions/31082-are-there-other-similar-products-on-the-market) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Ben, Kissmetrics is one of the more flexible analytics tools on the market due to being able to capture and store data by person, which allows you to..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/keen-io-vs-kissmetrics)