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Compare KDS Neo and SAP Concur 
Featured Products
At a Glance
Market Segments
Enterprise (61.5% of reviews)
Enterprise (55.2% of reviews)
Entry-Level Pricing
No pricing available
$9/report average price*
Amex GBT Neo
Star Rating
(13)3.5 out of 5
Market Segments
Enterprise (61.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amex GBT NeoSAP Concur
Star Rating
(6,765)4.0 out of 5
Market Segments
Enterprise (55.2% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Concur excels in user satisfaction, with many praising its ease of use and simple navigation. Users appreciate the clear instructions and the ability to find solutions quickly, making expense tracking and reimbursement a breeze.
- Users say that Amex GBT Neo offers a solid travel management experience, particularly highlighting its ability to manage travel and expenses in one place. This integration is seen as a time-saver, especially for automating accounts payable and receivable processes.
- Reviewers mention that SAP Concur's implementation process is notably quick, with users noting the intuitive onboarding wizard that helps them get started without hassle. This contrasts with Amex GBT Neo, which has received fewer reviews, indicating a less established user base and potentially less feedback on its setup process.
- According to verified reviews, SAP Concur stands out for its robust expense reimbursement features, with users highlighting the clear approval workflows and real-time status updates that eliminate the need for manual follow-ups, enhancing overall efficiency.
- G2 reviewers report that while Amex GBT Neo has a user-friendly interface, it faces challenges in areas like administrative ease, where SAP Concur significantly outperforms it. Users have noted that managing administrative tasks can be cumbersome with Neo.
- Users say that SAP Concur's customer support is highly rated, with many expressing satisfaction with the assistance they receive. In contrast, while Amex GBT Neo has a decent support rating, it does not match the level of service reported by SAP Concur users, who appreciate the quick resolution of issues.
Pricing
Entry-Level Pricing
Amex GBT Neo
No pricing availableSAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
Amex GBT Neo
Free Trial is available
SAP Concur
Free Trial is available
Ratings
Meets Requirements
7.6
11
8.7
5,753
Ease of Use
8.2
11
8.0
5,806
Ease of Setup
8.1
6
8.0
1,189
Ease of Admin
6.4
6
8.1
858
Quality of Support
8.3
9
8.0
4,175
Has the product been a good partner in doing business?
7.2
6
8.1
841
Product Direction (% positive)
10.0
11
7.2
5,653
Features by Category
Expense Reports
Not enough data
8.5
4399
|
Verified
Not enough data
8.6
3538
|
Verified
Feature Not Available
8.0
3478
|
Verified
Not enough data
8.5
4210
|
Verified
Not enough data
8.8
4130
|
Verified
Feature Not Available
8.4
2087
|
Verified
Not enough data
8.6
2862
|
Verified
Agentic AI - Expense Management
Not enough data
8.2
97
Not enough data
8.1
101
Travel Management
8.7
5
8.2
3346
|
Verified
8.7
5
8.3
3205
|
Verified
9.0
5
8.5
3155
|
Verified
Not enough data
8.3
2365
|
Verified
Client Invoicing
Feature Not Available
8.3
1559
|
Verified
Feature Not Available
8.5
1729
|
Verified
Not enough data
8.3
1371
|
Verified
Mobile
Not enough data
8.8
3660
|
Verified
Not enough data
8.6
2456
|
Verified
Feature Not Available
8.6
2691
|
Verified
Platform
Feature Not Available
7.8
698
|
Verified
Not enough data
8.1
2074
|
Verified
Administration
Not enough data
8.3
1165
|
Verified
Administration
Not enough data
8.3
1382
|
Verified
Not enough data
8.4
1612
|
Verified
Feature Not Available
8.4
1594
|
Verified
Not enough data
8.5
1479
|
Verified
Not enough data
8.6
1575
|
Verified
Platform
Not enough data
8.4
1693
|
Verified
Feature Not Available
8.2
1160
|
Verified
Not enough data
8.3
1124
|
Verified
Not enough data
8.4
1895
|
Verified
Not enough data
8.3
1598
|
Verified
Feature Not Available
Feature Not Available
Invoice Management
Not enough data
9.2
110
Not enough data
Feature Not Available
Not enough data
9.2
102
Invoice Processing
Not enough data
9.3
101
Not enough data
9.2
105
Not enough data
9.3
108
Not enough data
9.3
101
Analytics
Not enough data
9.3
109
Not enough data
Feature Not Available
Not enough data
9.2
101
Integration
Not enough data
9.3
111
Not enough data
9.3
105
Not enough data
9.2
108
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
9.0
102
Not enough data
9.2
105
Audit
Not enough data
9.2
101
Not enough data
Feature Not Available
Not enough data
9.1
100
Not enough data
9.3
105
Fraud
Not enough data
9.1
100
Not enough data
9.1
105
Not enough data
9.3
103
Agentic AI - AP Automation
Not enough data
9.5
26
Not enough data
9.4
26
Not enough data
9.5
25
Invoice Generation
Not enough data
8.6
370
|
Verified
Not enough data
8.9
389
|
Verified
Not enough data
8.8
357
|
Verified
Invoice Processing
Not enough data
8.9
438
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
228
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
8.7
328
|
Verified
Not enough data
8.8
299
|
Verified
Not enough data
9.1
231
|
Verified
Integration
Not enough data
8.9
358
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
330
|
Verified
Not enough data
8.9
212
|
Verified
Agentic AI - Invoice Management
Not enough data
8.7
48
Not enough data
8.8
49
Not enough data
8.8
49
Expense Reporting
Not enough data
8.9
411
|
Verified
Not enough data
8.5
362
|
Verified
Not enough data
8.9
381
|
Verified
Not enough data
8.7
394
|
Verified
Travel Management
8.7
5
8.2
3346
|
Verified
8.7
5
8.3
3205
|
Verified
9.0
5
8.5
3155
|
Verified
Not enough data
8.3
2365
|
Verified
Approval
Not enough data
8.8
392
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.2
424
|
Verified
AI - Travel Management
Not enough data
8.2
103
Not enough data
8.2
102
Not enough data
8.3
105
Not enough data
8.3
104
Not enough data
8.5
103
Agentic AI - Travel Management
Not enough data
8.4
56
Not enough data
8.3
56
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amex GBT Neo and SAP Concur are categorized as Travel Management and Expense Management
Unique Categories
Amex GBT Neo has no unique categories
SAP Concur is categorized as AP Automation and Invoice Management
Reviews
Reviewers' Company Size
Amex GBT Neo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
15.4%
Banking
15.4%
Airlines/Aviation
15.4%
Transportation/Trucking/Railroad
7.7%
Telecommunications
7.7%
Other
38.5%
Information Technology and Services
8.1%
Computer Software
6.8%
Hospital & Health Care
5.6%
Higher Education
4.5%
Financial Services
4.1%
Other
70.9%
Alternatives
Discussions
Amex GBT Neo has no discussions with answers
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
4 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What's the best way to export all your expenses? Is that even something you can do?
2 Comments
JR
You should be able to select all and then submit them all to a report. Read more
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