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# Amex GBT Neo vs SAP Concur Comparison - What are their main differences?

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Amex GBT NeoSAP Concur[+ Add Product](#)

Pricing

**Amex GBT Neo**
Free Trial

No pricing available

**SAP Concur**
 **Starting at $7.00** · Base

**Pricing Insights**
from reviews

Time to Implement

**Amex GBT Neo**
Not enough reviews yet

**SAP Concur**
4 months

Based on 107 responses

Return on Investment

**Amex GBT Neo**
Not enough reviews yet

**SAP Concur**
17 months

Based on 85 responses

Perceived Cost

**Amex GBT Neo**
Not enough reviews yet

**SAP Concur**
$$$$$

Average Discount

**Amex GBT Neo**
Not enough reviews yet

**SAP Concur**
11%

 ![Amex GBT Neo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c5f7dacaa57bf0ee631a048745dc72e3/neo-amexgbt.jpeg "Amex GBT Neo")

 ![SAP Concur](https://images.g2crowd.com/uploads/product/hd_favicon/fb80859373f26969a7a13ca1201dbf4c/sap-concur.svg "SAP Concur")

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**Pros & Cons**
from reviews

**Amex GBT Neo**
Not enough data

**SAP Concur**
[
Ease of Use (528)
](https://www.g2.com/products/sap-concur/reviews?filters%5Bsentiment_snippet%5D=1303513&qs=pros-and-cons#reviews)[
Expense Management (429)
](https://www.g2.com/products/sap-concur/reviews?filters%5Bsentiment_snippet%5D=1303802&qs=pros-and-cons#reviews)[
Not Intuitive (106)
](https://www.g2.com/products/sap-concur/reviews?filters%5Bsentiment_snippet%5D=1303082&qs=pros-and-cons#reviews)[
Learning Curve (98)
](https://www.g2.com/products/sap-concur/reviews?filters%5Bsentiment_snippet%5D=1302819&qs=pros-and-cons#reviews)

Integrations

**Amex GBT Neo**
Not enough data

**SAP Concur**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6581ac213d7946f2ef27505905652457/adp-global-payroll.png "Product Avatar Image")

ADP Global Payroll

](https://www.g2.com/products/adp-global-payroll/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6581ac213d7946f2ef27505905652457/adp-hr-assist.png "Product Avatar Image")

ADP HR Assist

](https://www.g2.com/products/adp-hr-assist/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_de7b0518c01aad23330b32c4acb323dd/adp-workforce-now.jpg "Product Avatar Image")

Workforce Now

](https://www.g2.com/products/adp-workforce-now/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_34e9bd958c29155171cd80d177e14ddf/airbnb.jpg "Product Avatar Image")

Airbnb

](https://www.g2.com/products/airbnb/reviews)[
View all
](https://www.g2.com/products/sap-concur/integrations)

Screenshots

**Amex GBT Neo**
 ![Amex GBT Neo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1317245/image002-_2_.png)

**SAP Concur**
 ![SAP Concur screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1360468/Home-Morning.png)

**Ratings**
from reviews

Meets Requirements

**Amex GBT Neo**

6.9

6.912

**SAP Concur**

8.7

8.76,048

Ease of Use

**Amex GBT Neo**

7.5

7.512

**SAP Concur**

8.0

8.06,133

Ease of Setup

**Amex GBT Neo**

6.9

6.97

**SAP Concur**

8.0

8.01,482

Ease of Admin

**Amex GBT Neo**

5.5

5.57

**SAP Concur**

8.1

8.1929

Quality of Support

**Amex GBT Neo**

7.5

7.510

**SAP Concur**

8.0

8.04,430

Has the product been a good partner in doing business?

**Amex GBT Neo**

6.2

6.27

**SAP Concur**

8.1

8.1910

Product Direction (% positive)

**Amex GBT Neo**

9.0

9.012

**SAP Concur**

7.3

7.35,914

**Features**
ratings from reviews

Travel Management

7.4

9

8.5

4,870

Expense Management

Not enough data

8.5

5,317

Invoice Management

Not enough data

8.8

555

AP Automation

Not enough data

9.2

145

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
7.1%

Mid-Market(51-1000 emp.)
28.6%

Enterprise(\> 1000 emp.)
64.3%

Small-Business(50 or fewer emp.)
7.1%

Mid-Market(51-1000 emp.)
28.6%

Enterprise(\> 1000 emp.)
64.3%

Small-Business(50 or fewer emp.)
9.1%

Mid-Market(51-1000 emp.)
36.4%

Enterprise(\> 1000 emp.)
54.6%

Small-Business(50 or fewer emp.)
9.1%

Mid-Market(51-1000 emp.)
36.4%

Enterprise(\> 1000 emp.)
54.6%

**Reviewers' Industry**

[![Amex GBT Neo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c5f7dacaa57bf0ee631a048745dc72e3/neo-amexgbt.jpeg "Amex GBT Neo")](https://www.g2.com/products/neo-amexgbt/reviews)
Amex GBT Neo

Financial Services
14.3%

Banking
14.3%

Airlines/Aviation
14.3%

Transportation/Trucking/Railroad
7.1%

Telecommunications
7.1%

Other
42.9%

[![SAP Concur](https://images.g2crowd.com/uploads/product/hd_favicon/fb80859373f26969a7a13ca1201dbf4c/sap-concur.svg "SAP Concur")](https://www.g2.com/products/sap-concur/reviews)
SAP Concur

Information Technology and Services
8.3%

Computer Software
7.0%

Hospital & Health Care
5.5%

Higher Education
4.3%

Financial Services
4.0%

Other
70.8%

Alternatives

**Amex GBT Neo Alternatives**

 ![Navan (Formerly TripActions)](https://images.g2crowd.com/uploads/product/hd_favicon/a51f79a29d04ad2be64cec35266596eb/navan-formerly-tripactions.svg "Navan (Formerly TripActions)")

[
Navan (Formerly TripActions)
](/products/navan-formerly-tripactions/reviews)

 ![Perk (formerly TravelPerk)](https://images.g2crowd.com/uploads/product/hd_favicon/b27e71cc75c21b13a09b811f5bda5ab6/perk-formerly-travelperk.svg "Perk (formerly TravelPerk)")

[
Perk (formerly TravelPerk)
](/products/perk-formerly-travelperk/reviews)

 ![Expensify](https://images.g2crowd.com/uploads/product/hd_favicon/f79420536dbcd8d48061c55d4e6d0ab6/expensify.svg "Expensify")

[
Expensify
](/products/expensify/reviews)

 ![Brex](https://images.g2crowd.com/uploads/product/hd_favicon/ea743ad0d0041273376b3852a36669cc/brex.svg "Brex")

[
Brex
](/products/brex/reviews)

**SAP Concur Alternatives**

 ![Webexpenses](https://images.g2crowd.com/uploads/product/hd_favicon/8be1cc4e0c190affb85fd96b00a7995b/signifo-webexpenses.svg "Webexpenses")

[
Webexpenses
](/products/signifo-webexpenses/reviews)

 ![Ramp](https://images.g2crowd.com/uploads/product/hd_favicon/6a582a4fcd932a8ba3e2d4d73af44e65/ramp-financial-ramp.svg "Ramp")

[
Ramp
](/products/ramp-financial-ramp/reviews)

 ![Stampli](https://images.g2crowd.com/uploads/product/hd_favicon/db5b196831e229857ef330aa175cc061/stampli%282%29.svg "Stampli")

[
Stampli
](/products/stampli/reviews)

 ![Brex](https://images.g2crowd.com/uploads/product/hd_favicon/ea743ad0d0041273376b3852a36669cc/brex.svg "Brex")

[
Brex
](/products/brex/reviews)

## Amex GBT Neo vs SAP Concur FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between SAP Concur vs Amex GBT Neo?

SAP Concur stands out from Amex GBT Neo with higher reviewer satisfaction, broader adoption, and more advanced integration and automation features.

| [SAP Concur](https://www.g2.com/products/sap-concur/reviews) | [Amex GBT Neo](https://www.g2.com/products/neo-amexgbt/reviews) |
| --- | --- |
| 4.0/5 (7,183 reviews) | 3.3/5 (14 reviews) |
| — | — |
| 8.0 | 6.9 |
| 8.0 | 7.5 |
| Expense Management (424 all-time mentions) | — |

### How do the pricing models of SAP Concur and Amex GBT Neo compare?

SAP Concur is rated higher for value by reviewers, indicating greater satisfaction with its pricing compared to Amex GBT Neo.

- **SAP Concur:** In recent reviews, several users mention that while SAP Concur can be pricey, they feel the automation and time savings justify the cost for larger organizations.
- **Amex GBT Neo:** Reviewers do not cite specific value or pricing strengths in recent feedback.
- **Switching reasons:** Some SAP Concur reviewers note considering alternatives due to perceived high costs, especially for small to medium-sized enterprises.

### What are the best alternatives to SAP Concur and Amex GBT Neo?

The top three alternatives to SAP Concur and Amex GBT Neo are Ramp, Webexpenses, and Navan (Formerly TripActions).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SAP Concur](https://www.g2.com/products/sap-concur/reviews) | 4.0/5 (7,183) | — | Pricing is considered high for small to medium-sized businesses | Expense Management (424 all-time mentions) |
| [Amex GBT Neo](https://www.g2.com/products/neo-amexgbt/reviews) | 3.3/5 (14) | — | — | — |
| [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) | 4.8/5 (2,496) | Small-Business | — | Modern interface and ease of use |
| [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) | 4.3/5 (2,424) | Mid-Market | — | Efficient expense processing |
| [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) | 4.7/5 (9,297) | Mid-Market | — | Comprehensive travel and expense management |

### Which Expense Management features should I prioritize when comparing SAP Concur and Amex GBT Neo?

Buyers should prioritize integrations, automation, mobile capabilities, reporting, and ease of use when comparing SAP Concur and Amex GBT Neo.

- **Integrations:** SAP Concur is cited in 113 reviews for integrations, with specific mentions of NetSuite (19) and Expensify (42); Amex GBT Neo has no recent integration mentions.
- **Automation:** SAP Concur is mentioned in 179 reviews for automation features, including embedded AI and automated reminders; Amex GBT Neo does not have automation features cited.
- **Mobile Capabilities:** SAP Concur's mobile app is mentioned in 136 reviews, highlighting receipt capture and on-the-go expense management; Amex GBT Neo receives positive but less frequent mentions for its mobile app.
- **Reporting:** SAP Concur is frequently cited for reporting capabilities, with reviewers noting robust data extraction and export features; Amex GBT Neo is noted as having reporting that is not ready for end users.
- **Ease of Use:** SAP Concur has 518 all-time mentions for ease of use, while Amex GBT Neo is described as intuitive in some older reviews but lacks recent strong sentiment.

### What are the pros and cons of SAP Concur vs Amex GBT Neo?

SAP Concur's headline strength is robust expense management and automation, while Amex GBT Neo is noted for ease of use in travel booking.

- **SAP Concur strengths:** Expense Management (424 all-time mentions), Automation (179), Integrations (113), Mobile App (136), and Ease of Use (518).
- **SAP Concur trade-offs:** Learning Curve (98), Complexity (73), and pricing concerns for small to medium-sized businesses.
- **Amex GBT Neo strengths:** In older reviews, ease of use and intuitive mobile app are highlighted for travel booking and expense claims.
- **Amex GBT Neo trade-offs:** Recent reviews cite lack of AI features, reporting not ready for end users, and the need for further development.

### Is SAP Concur or Amex GBT Neo better for small businesses?

Ramp is the better fit for small businesses, but between SAP Concur and Amex GBT Neo, SAP Concur is more frequently adopted by larger organizations, while Amex GBT Neo does not have a clear small-business focus.

- **SAP Concur:** Most reviews reflect enterprise and mid-market adoption, with several reviewers noting the platform's complexity and cost as less suitable for small businesses.
- **Amex GBT Neo:** No clear small-business segment share or recent small-business sentiment is present in reviews.

### Which Expense Management platform has better integrations?

SAP Concur is favored by reviewers for integrations, with significantly more mentions and third-party tool support than Amex GBT Neo.

- **SAP Concur:** 113 reviews mention integrations, with specific references to NetSuite (19) and Expensify (42); integrations with Uber and HRIS like Workday are also cited in recent reviews.
- **Amex GBT Neo:** No recent reviews mention integrations with third-party tools.

### How do SAP Concur and Amex GBT Neo compare on customer support?

SAP Concur and Amex GBT Neo are rated within 0.5 points on Quality of Support, with SAP Concur at 8.0 and Amex GBT Neo at 7.5, indicating near parity.

- **SAP Concur:** 187 all-time mentions for customer support, with recent reviews describing support as responsive but sometimes slow for complex issues.
- **Amex GBT Neo:** Recent reviews are mixed, with some citing strong support experiences and others noting the need for improvement, especially in newer releases.

### Which is easier to implement, SAP Concur or Amex GBT Neo?

SAP Concur scores higher on Ease of Setup (8.0 vs 6.9), indicating a smoother implementation experience compared to Amex GBT Neo.

- **SAP Concur:** Recent reviews highlight straightforward initial setup, especially with SSO enablement, but note that configuration for complex workflows can require additional time and expertise.
- **Amex GBT Neo:** Reviews mention that setup is generally easy for end users but can be challenging for administrators, with some citing a need for better configuration guidance.

### Which product has better Reporting?

SAP Concur is favored for Reporting, with more robust capabilities and higher reviewer satisfaction than Amex GBT Neo.

- **SAP Concur:** Reviewers frequently cite reporting as a strength, with robust data extraction and export features; reporting is mentioned as a key benefit in recent reviews.
- **Amex GBT Neo:** Reviewers note that reporting is not ready for end users and cite it as a weakness in recent feedback.