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Compare KDS Neo and SAP Concur 
Featured Products
At a Glance
Market Segments
Enterprise (61.5% of reviews)
Enterprise (53.8% of reviews)
Entry-Level Pricing
No pricing available
$9/report average price*
Amex GBT Neo
Star Rating
(13)3.5 out of 5
Market Segments
Enterprise (61.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amex GBT NeoSAP Concur
Star Rating
(6,629)4.0 out of 5
Market Segments
Enterprise (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Concur excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Amex GBT Neo. Users appreciate its seamless integration with corporate cards, which simplifies expense tracking and reporting, making it a favorite for managing global payments.
- Users say that SAP Concur's mobile app is a standout feature, allowing for quick and easy receipt uploads directly to the finance system. This functionality is praised for its reliability during corporate trips, contrasting with Amex GBT Neo, which, while easy to use, does not have the same level of mobile integration.
- Reviewers mention that SAP Concur's automation capabilities significantly reduce the hassle of end-of-month expense reporting and reconciliation. In comparison, while Amex GBT Neo offers automation for accounts payable and receivable, users feel it lacks the depth of features that SAP Concur provides for expense management.
- According to verified reviews, SAP Concur's ease of administration is a strong point, with users highlighting its intuitive setup process. In contrast, Amex GBT Neo, while rated slightly higher in ease of use, faces challenges in administrative tasks, which some users find cumbersome.
- Users appreciate the comprehensive travel management features of SAP Concur, including itinerary management and trip notifications, which enhance the travel experience. Amex GBT Neo does offer a good interface for planning trips, but it doesn't match the robust travel management capabilities of SAP Concur.
- Reviewers note that while Amex GBT Neo has a solid interface for managing travel and expenses in one place, it has received far fewer reviews, indicating less user feedback and potentially less reliability in its performance compared to the well-established SAP Concur.
Pricing
Entry-Level Pricing
Amex GBT Neo
No pricing availableSAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
Amex GBT Neo
Free Trial is available
SAP Concur
Free Trial is available
Ratings
Meets Requirements
7.6
11
8.7
5,809
Ease of Use
8.2
11
8.0
5,857
Ease of Setup
8.1
6
8.2
1,261
Ease of Admin
6.4
6
8.0
835
Quality of Support
8.3
9
8.1
4,249
Has the product been a good partner in doing business?
7.2
6
8.1
817
Product Direction (% positive)
10.0
11
7.3
5,705
Features by Category
Expense Reports
Not enough data
8.5
4408
|
Verified
Not enough data
8.6
3586
|
Verified
Feature Not Available
8.0
3522
|
Verified
Not enough data
8.5
4218
|
Verified
Not enough data
8.8
4161
|
Verified
Feature Not Available
8.5
2139
|
Verified
Not enough data
8.6
2918
|
Verified
Agentic AI - Expense Management
Not enough data
8.7
152
Not enough data
8.7
150
Travel Management
8.7
5
8.2
3419
|
Verified
8.7
5
8.3
3261
|
Verified
9.0
5
8.5
3211
|
Verified
Not enough data
8.3
2421
|
Verified
Client Invoicing
Feature Not Available
8.3
1618
|
Verified
Feature Not Available
8.6
1786
|
Verified
Not enough data
8.4
1427
|
Verified
Mobile
Not enough data
8.8
3675
|
Verified
Not enough data
8.6
2509
|
Verified
Feature Not Available
8.6
2744
|
Verified
Platform
Feature Not Available
8.0
744
|
Verified
Not enough data
8.2
2122
|
Verified
Administration
Not enough data
8.4
1222
|
Verified
Administration
Not enough data
8.4
1415
|
Verified
Not enough data
8.4
1604
|
Verified
Feature Not Available
8.5
1648
|
Verified
Not enough data
8.5
1502
|
Verified
Not enough data
8.6
1626
|
Verified
Platform
Not enough data
8.4
1723
|
Verified
Feature Not Available
8.2
1209
|
Verified
Not enough data
8.4
1180
|
Verified
Not enough data
8.5
1916
|
Verified
Not enough data
8.4
1662
|
Verified
Feature Not Available
Feature Not Available
Invoice Management
Not enough data
9.2
115
Not enough data
Feature Not Available
Not enough data
9.2
108
Invoice Processing
Not enough data
9.3
107
Not enough data
9.2
111
Not enough data
9.4
113
Not enough data
9.3
107
Analytics
Not enough data
9.2
113
Not enough data
Feature Not Available
Not enough data
9.2
107
Integration
Not enough data
9.3
116
Not enough data
9.3
111
Not enough data
9.2
113
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
9.0
108
Not enough data
9.2
111
Audit
Not enough data
9.2
107
Not enough data
Feature Not Available
Not enough data
9.1
106
Not enough data
9.3
111
Fraud
Not enough data
9.1
106
Not enough data
9.1
111
Not enough data
9.3
109
Agentic AI - AP Automation
Not enough data
9.4
30
Not enough data
9.4
30
Not enough data
9.5
30
Invoice Generation
Not enough data
8.7
376
|
Verified
Not enough data
8.9
393
|
Verified
Not enough data
8.8
363
|
Verified
Invoice Processing
Not enough data
9.0
443
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
235
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
8.7
335
|
Verified
Not enough data
8.8
306
|
Verified
Not enough data
9.1
237
|
Verified
Integration
Not enough data
8.9
365
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
335
|
Verified
Not enough data
8.9
219
|
Verified
Agentic AI - Invoice Management
Not enough data
8.8
53
Not enough data
8.9
53
Not enough data
8.9
53
Expense Reporting
Not enough data
8.9
419
|
Verified
Not enough data
8.5
368
|
Verified
Not enough data
8.9
388
|
Verified
Not enough data
8.7
404
|
Verified
Travel Management
8.7
5
8.2
3419
|
Verified
8.7
5
8.3
3261
|
Verified
9.0
5
8.5
3211
|
Verified
Not enough data
8.3
2421
|
Verified
Approval
Not enough data
8.9
401
|
Verified
Not enough data
8.9
396
|
Verified
Not enough data
9.2
427
|
Verified
AI - Travel Management
Not enough data
8.2
110
Not enough data
8.2
109
Not enough data
8.3
111
Not enough data
8.3
110
Not enough data
8.4
110
Agentic AI - Travel Management
Not enough data
8.3
62
Not enough data
8.2
62
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amex GBT Neo and SAP Concur are categorized as Travel Management and Expense Management
Unique Categories
Amex GBT Neo has no unique categories
SAP Concur is categorized as AP Automation and Invoice Management
Reviews
Reviewers' Company Size
Amex GBT Neo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
15.4%
Banking
15.4%
Airlines/Aviation
15.4%
Transportation/Trucking/Railroad
7.7%
Telecommunications
7.7%
Other
38.5%
Information Technology and Services
8.3%
Computer Software
6.7%
Hospital & Health Care
5.6%
Higher Education
4.4%
Financial Services
4.1%
Other
71.0%
Alternatives
Discussions
Amex GBT Neo has no discussions with answers
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
4 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What is the best way to expense per diem?
2 Comments
NO
I would say that depends on the goal of the submission. If we want to expense a global per diem that will not require any specific and atomized information,...Read more
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