# Amex GBT Neo vs SAP Concur Comparison --- ## AI Generated Summary - **G2 reviewers report** that SAP Concur excels in providing a comprehensive solution for managing employee reimbursements, with users highlighting its solid workflow and easy setup. Many appreciate its integration capabilities with various ERPs, making it a reliable choice for organizations looking to streamline their expense management processes. - **Users say** that Amex GBT Neo offers a user-friendly interface that simplifies travel and expense management. Reviewers have noted its ability to manage both functions in one place, which can save time and enhance efficiency, particularly for those who frequently travel for business. - **According to verified reviews** , SAP Concur's AI capabilities are a standout feature, helping users easily expense their costs by automatically reading receipt details. This functionality is praised for saving time and reducing the hassle of manual entry, making the overall experience smoother for users. - **Reviewers mention** that while Amex GBT Neo provides excellent support for American Express transactions, it may not be as robust in terms of overall functionality compared to SAP Concur. Users have expressed a desire for more comprehensive features that can match the depth of SAP Concur's offerings. - **G2 reviewers highlight** that SAP Concur has a higher overall satisfaction score, reflecting its ability to meet a wider range of user needs. With a significant number of recent reviews praising its performance, it appears to be a more established choice for enterprises looking for a reliable expense management solution. - **Users have noted** that while Amex GBT Neo is easy to use, it faces challenges in areas like administrative ease and product direction. Some reviewers feel that it could benefit from enhancements to better support their evolving business needs, especially in comparison to the more established SAP Concur. | | Amex GBT Neo | SAP Concur | |---|---|---| | **Star Rating** | 3.5 out of 5 | 4.0 out of 5 | | **Total Reviews** | 13 | 7,051 | | **Largest Market Segment** | Enterprise (61.5% of reviews) | Enterprise (55.0% of reviews) | | **Entry Level Price** | No pricing available | Starting at $7.00 | --- ## Top Pros & Cons ### Amex GBT Neo **Not enough data** ### SAP Concur Pros: - Ease of Use (528 reviews) - Expense Management (429 reviews) Cons: - Not Intuitive (106 reviews) - Learning Curve (98 reviews) --- ## Ratings Comparison | Rating | Amex GBT Neo | SAP Concur | |---|---|---| | **Meets Requirements** | 7.6 (11 reviews) | 8.7 (5925 reviews) | | **Ease of Use** | 8.2 (11 reviews) | 8.0 (6002 reviews) | | **Ease of Setup** | 8.1 (6 reviews) | 8.0 (1362 reviews) | | **Ease of Admin** | 6.4 (6 reviews) | 8.1 (887 reviews) | | **Quality of Support** | 8.3 (9 reviews) | 8.0 (4321 reviews) | | **Has the product been a good partner in doing business?** | 7.2 (6 reviews) | 8.1 (869 reviews) | | **Product Direction (% positive)** | 10.0 (11 reviews) | 7.3 (5817 reviews) | --- ## Pricing ### Amex GBT Neo #### Entry-Level Pricing No pricing available #### Free Trial Yes ### SAP Concur #### Entry-Level Pricing Plan: Concur Expense Price: Starting at $7.00 Description: Core expense management for growing teams Key Features: - Everything you need to automate expense reporting and reimbursements - Configurable controls and analytics - AI powered efficiency [Browse all 2 editions](https://www.g2.com/products/sap-concur/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **SAP Concur** | 8.4/10 | 5177 | #### Expense Reports | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Ease of Creating Expense Reports** | Not enough data | 8.5 (4515 reviews) ✓ Verified | | **Bank / Credit Card Integration** | Not enough data | 8.6 (3554 reviews) ✓ Verified | | **Smart Categorization** | Feature Not Available | 8.0 (3496 reviews) ✓ Verified | | **Digital Receipt Management** | Not enough data | 8.5 (4310 reviews) ✓ Verified | | **Employee Reimbursement** | Not enough data | 8.8 (4154 reviews) ✓ Verified | | **Currency Conversions** | Feature Not Available | 8.5 (2096 reviews) ✓ Verified | | **Credit Card Integration** | Not enough data | 8.6 (2885 reviews) ✓ Verified | #### Agentic AI - Expense Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.1 (98 reviews) | | **Cross-system Integration** | Not enough data | 8.1 (111 reviews) | #### Travel Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Ease of Booking** | 8.7 (5 reviews) | 8.2 (3396 reviews) ✓ Verified | | **Itinerary Management** | 8.7 (5 reviews) | 8.3 (3216 reviews) ✓ Verified | | **Trip Notifications** | 9.0 (5 reviews) | 8.5 (3160 reviews) ✓ Verified | | **Advanced Integrations** | Not enough data | 8.3 (2372 reviews) ✓ Verified | #### Client Invoicing | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Invoice Creation and Delivery** | Feature Not Available | 8.3 (1563 reviews) ✓ Verified | | **Electronic Payments** | Feature Not Available | 8.5 (1730 reviews) ✓ Verified | | **Project Accounting / Revenue Recognition** | Not enough data | 8.3 (1372 reviews) ✓ Verified | #### Generative AI - Expense Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Image-to-Text** | Not enough data | Not enough data | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Mobile | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Receipt Capture** | Not enough data | 8.8 (3719 reviews) ✓ Verified | | **Mileage Tracking** | Not enough data | 8.6 (2460 reviews) ✓ Verified | | **Travel Itinerary and Flight Status Updates** | Feature Not Available | 8.6 (2690 reviews) ✓ Verified | #### Platform | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Embedded AI / Machine Learning** | Feature Not Available | 7.8 (716 reviews) ✓ Verified | | **Complex Approval Workflow** | Not enough data | 8.1 (2082 reviews) ✓ Verified | #### Administration | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **PCI Regulation Compliant** | Not enough data | 8.3 (1163 reviews) ✓ Verified | #### Administration | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Business Tool Integration** | Not enough data | 8.3 (1422 reviews) ✓ Verified | | **Workflow** | Not enough data | 8.4 (1695 reviews) ✓ Verified | | **Automated Reminders** | Feature Not Available | 8.4 (1598 reviews) ✓ Verified | | **Policy Compliance Management** | Not enough data | 8.5 (1519 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | 8.6 (1577 reviews) ✓ Verified | #### Platform | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Reporting** | Not enough data | 8.4 (1726 reviews) ✓ Verified | | **APIs / Integration** | Feature Not Available | 8.2 (1174 reviews) ✓ Verified | | **Internationalization** | Not enough data | 8.3 (1124 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 8.3 (1975 reviews) ✓ Verified | | **Mobile User Support** | Not enough data | 8.3 (1617 reviews) ✓ Verified | ### AP Automation | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **SAP Concur** | 9.2/10 | 142 | #### Invoice Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Capture** | Not enough data | 9.2 (107 reviews) | | **Supplier Portal** | Not enough data | Feature Not Available | | **Repository** | Not enough data | 9.2 (99 reviews) | #### Invoice Processing | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Matching** | Not enough data | 9.3 (98 reviews) | | **Payments** | Not enough data | 9.2 (103 reviews) | | **Workflows** | Not enough data | 9.3 (105 reviews) | | **Tax Compliance** | Not enough data | 9.3 (98 reviews) | #### Analytics | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Due Dates** | Not enough data | 9.2 (106 reviews) | | **Benchmarking** | Not enough data | Feature Not Available | | **KPIs** | Not enough data | 9.2 (98 reviews) | #### Integration | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Accounting** | Not enough data | 9.3 (108 reviews) | | **Payment Integration** | Not enough data | 9.3 (102 reviews) | | **ERP** | Not enough data | 9.2 (106 reviews) | #### Risk | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Analysis** | Not enough data | Feature Not Available | | **Identification** | Not enough data | Feature Not Available | | **Scoring** | Not enough data | Feature Not Available | #### Recovery | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Recoup** | Not enough data | 9.0 (99 reviews) | | **Reporting** | Not enough data | 9.2 (102 reviews) | #### Audit | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Filters** | Not enough data | 9.2 (98 reviews) | | **Post Audits** | Not enough data | Feature Not Available | | **Overpayments** | Not enough data | 9.1 (97 reviews) | | **Duplicates** | Not enough data | 9.3 (102 reviews) | #### Fraud | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Vendor Checks** | Not enough data | 9.1 (97 reviews) | | **Data Generation** | Not enough data | 9.1 (102 reviews) | | **Monitoring** | Not enough data | 9.3 (100 reviews) | #### Agentic AI - AP Automation | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Autonomous Task Execution** | Not enough data | 9.4 (23 reviews) | | **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | | **Decision Making** | Not enough data | 9.4 (22 reviews) | ### Invoice Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **SAP Concur** | 8.8/10 | 549 | #### Invoice Generation | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Templates** | Not enough data | 8.6 (368 reviews) ✓ Verified | | **Digital Invoices** | Not enough data | 8.9 (391 reviews) ✓ Verified | | **Recurring Invoices** | Not enough data | 8.8 (355 reviews) ✓ Verified | #### Invoice Processing | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Approvals** | Not enough data | 8.9 (438 reviews) ✓ Verified | | **Batch Processing** | Not enough data | Feature Not Available | | **Consolidation** | Not enough data | Feature Not Available | | **Match Invoices** | Not enough data | 9.0 (227 reviews) ✓ Verified | #### Analytics | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Due Dates** | Not enough data | Feature Not Available | | **Cashflow** | Not enough data | 8.7 (326 reviews) ✓ Verified | | **KPIs** | Not enough data | 8.8 (297 reviews) ✓ Verified | | **Payment Tracking** | Not enough data | 9.1 (231 reviews) ✓ Verified | #### Integration | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Accounting** | Not enough data | 8.8 (358 reviews) ✓ Verified | | **Payments** | Not enough data | Feature Not Available | | **ERP** | Not enough data | 8.8 (330 reviews) ✓ Verified | | **Account Sync** | Not enough data | 8.9 (211 reviews) ✓ Verified | #### Agentic AI - Invoice Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Cross-system Integration** | Not enough data | 8.7 (46 reviews) | | **Adaptive Learning** | Not enough data | 8.8 (47 reviews) | | **Proactive Assistance** | Not enough data | 8.8 (48 reviews) | ### Travel Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | 8.8/10 | 8 | | **SAP Concur** | 8.5/10 | 4827 | #### Expense Reporting | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Expense Automation** | Not enough data | 8.9 (414 reviews) ✓ Verified | | **Integration** | Not enough data | 8.5 (367 reviews) ✓ Verified | | **Compliance** | Not enough data | 8.9 (382 reviews) ✓ Verified | | **Mobile Functionality** | Not enough data | 8.7 (393 reviews) ✓ Verified | #### Travel Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Ease of Booking** | 8.7 (5 reviews) | 8.2 (3396 reviews) ✓ Verified | | **Itinerary Management** | 8.7 (5 reviews) | 8.3 (3216 reviews) ✓ Verified | | **Trip Notifications** | 9.0 (5 reviews) | 8.5 (3160 reviews) ✓ Verified | | **Advanced Integrations** | Not enough data | 8.3 (2372 reviews) ✓ Verified | #### Approval | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Rules** | Not enough data | 8.8 (391 reviews) ✓ Verified | | **Workflows** | Not enough data | 8.9 (391 reviews) ✓ Verified | | **Submit** | Not enough data | 9.2 (427 reviews) ✓ Verified | #### AI - Travel Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Personalization** | Not enough data | 8.2 (101 reviews) | | **Predictive Analytics** | Not enough data | 8.1 (100 reviews) | | **Cost Savings** | Not enough data | 8.3 (107 reviews) | | **Efficiency** | Not enough data | 8.3 (104 reviews) | | **Real-Time Assistance** | Not enough data | 8.5 (103 reviews) | #### Agentic AI - Travel Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.3 (55 reviews) | | **Proactive Assistance** | Not enough data | 8.2 (55 reviews) | #### Employee Risk Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | Not enough data | Not enough data | | **Traveler Tracking** | Not enough data | Not enough data | | **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | #### Sustainability & Reporting | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **SAP Concur** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management) **Unique to SAP Concur (2):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Invoice Management Software](https://www.g2.com/categories/invoice-management) --- ## Reviewer Demographics ### By Company Size | Segment | Amex GBT Neo | SAP Concur | |---|---|---| | **Small-Business** | 7.7% | 8.7% | | **Mid-Market** | 30.8% | 36.3% | | **Enterprise** | 61.5% | 55.0% | ### By Industry #### Amex GBT Neo - **Financial Services:** 15.4% - **Banking:** 15.4% - **Airlines/Aviation:** 15.4% - **Transportation/Trucking/Railroad:** 7.7% - **Telecommunications:** 7.7% - **Sports:** 7.7% - **Renewables & Environment:** 7.7% - **Information Technology and Services:** 7.7% - **Civil Engineering:** 7.7% - **Broadcast Media:** 7.7% #### SAP Concur - **Information Technology and Services:** 8.3% - **Computer Software:** 7.0% - **Hospital & Health Care:** 5.5% - **Higher Education:** 4.4% - **Financial Services:** 4.0% - **Marketing and Advertising:** 3.3% - **Accounting:** 3.0% - **Internet:** 2.8% - **Non-Profit Organization Management:** 2.6% - **Retail:** 2.6% - **Other:** 56.4% --- ## Alternatives ### Alternatives to Amex GBT Neo - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9084 reviews) - [Perk(formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (1942 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5637 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2383 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1571 reviews) - [Emburse Expense Enterprise (formerly Chrome River Expense)](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews) — 4.3/5 stars (2078 reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1517 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2411 reviews) - [Emburse Spend (formerly Abacus)](https://www.g2.com/products/emburse-spend-formerly-abacus/reviews) — 4.5/5 stars (1119 reviews) ### Alternatives to SAP Concur - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2411 reviews) - [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.4/5 stars (2124 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (1924 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1571 reviews) - [Spendesk](https://www.g2.com/products/spendesk/reviews) — 4.6/5 stars (413 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) — 4.5/5 stars (406 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5311 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9084 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5637 reviews) --- ## Top Discussions ### Amex GBT Neo No discussions available for this product. ### SAP Concur - Title: [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) — 8 comments, 3 upvotes > **Top comment:** "Yes, you are able to book rail tickets." - Title: [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) — 6 comments, 2 upvotes > **Top comment:** "Concur is used for logging and submitting expenses, travel, mileage, etc." - Title: [How much does SAP concur cost?](https://www.g2.com/discussions/how-much-does-sap-concur-cost) — 2 comments > **Top comment:** "9$ per month" - Title: [Implementation experiences?](https://www.g2.com/discussions/implementation-experiences) — 2 comments, 1 upvote > **Top comment:** "Until some time ago was not a cheap tool but i believe they changed their license model to accommodate small companies. I used it in the past and required..." - Title: [what is the best way to put the Hotel expense by single night rate with out the 1/1000 of the place](https://www.g2.com/discussions/what-is-the-best-way-to-put-the-hotel-expense-by-single-night-rate-with-out-the-1-1000-of-the-place) — 2 comments, 1 upvote > **Top comment:** "You'll first start by putting in the nights you stay, then it will break out your hotel equally by the nights you stayed. Then you'll want to go into each..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neo-amexgbt-vs-sap-concur)