# Amex GBT Neo vs SAP Concur Comparison --- ## AI Generated Summary - **G2 reviewers report** that SAP Concur excels in user experience, with many praising its intuitive interface and mobile app functionality. Users appreciate the ability to easily set up different expense types and capture receipts on the go, making the expense management process seamless. - **Users say** that Amex GBT Neo offers a solid travel management solution, particularly for those who prefer to manage travel and expenses in one platform. The automation features for accounts payable and receivable are highlighted as time-saving, although some users feel it lacks the depth of features found in competitors. - **Reviewers mention** that SAP Concur's implementation process is notably quick and straightforward, with many users finding the onboarding wizard helpful. This ease of setup contrasts with Amex GBT Neo, where some users have reported challenges in configuration and setup. - **According to verified reviews** , SAP Concur stands out for its robust support and integration capabilities, particularly with HRIS systems like Workday. Users appreciate the approval flow management, which enhances collaboration and efficiency in expense claims. - **G2 reviewers highlight** that while Amex GBT Neo has a user-friendly interface, it may not meet the diverse needs of larger enterprises as effectively as SAP Concur. Users have noted that the latter provides more comprehensive features for expense tracking and reporting. - **Users report** that SAP Concur's overall satisfaction ratings are significantly higher, reflecting its strong market presence and reliability. In contrast, Amex GBT Neo has received fewer reviews, which may indicate a less established user base and potentially less feedback on its performance. --- ## Frequently Asked Questions ### What is the difference between SAP Concur vs Amex GBT Neo? SAP Concur stands out from Amex GBT Neo with higher reviewer satisfaction, broader adoption, and more advanced integration and automation features. | [SAP Concur](https://www.g2.com/products/sap-concur/reviews) | [Amex GBT Neo](https://www.g2.com/products/neo-amexgbt/reviews) | | --- | --- | | 4.0/5 (7,183 reviews) | 3.3/5 (14 reviews) | | — | — | | 8.0 | 6.9 | | 8.0 | 7.5 | | Expense Management (424 all-time mentions) | — | ### How do the pricing models of SAP Concur and Amex GBT Neo compare? SAP Concur is rated higher for value by reviewers, indicating greater satisfaction with its pricing compared to Amex GBT Neo. - **SAP Concur:** In recent reviews, several users mention that while SAP Concur can be pricey, they feel the automation and time savings justify the cost for larger organizations. - **Amex GBT Neo:** Reviewers do not cite specific value or pricing strengths in recent feedback. - **Switching reasons:** Some SAP Concur reviewers note considering alternatives due to perceived high costs, especially for small to medium-sized enterprises. ### What are the best alternatives to SAP Concur and Amex GBT Neo? The top three alternatives to SAP Concur and Amex GBT Neo are Ramp, Webexpenses, and Navan (Formerly TripActions). | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SAP Concur](https://www.g2.com/products/sap-concur/reviews) | 4.0/5 (7,183) | — | Pricing is considered high for small to medium-sized businesses | Expense Management (424 all-time mentions) | | [Amex GBT Neo](https://www.g2.com/products/neo-amexgbt/reviews) | 3.3/5 (14) | — | — | — | | [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) | 4.8/5 (2,496) | Small-Business | — | Modern interface and ease of use | | [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) | 4.3/5 (2,424) | Mid-Market | — | Efficient expense processing | | [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) | 4.7/5 (9,297) | Mid-Market | — | Comprehensive travel and expense management | ### Which Expense Management features should I prioritize when comparing SAP Concur and Amex GBT Neo? Buyers should prioritize integrations, automation, mobile capabilities, reporting, and ease of use when comparing SAP Concur and Amex GBT Neo. - **Integrations:** SAP Concur is cited in 113 reviews for integrations, with specific mentions of NetSuite (19) and Expensify (42); Amex GBT Neo has no recent integration mentions. - **Automation:** SAP Concur is mentioned in 179 reviews for automation features, including embedded AI and automated reminders; Amex GBT Neo does not have automation features cited. - **Mobile Capabilities:** SAP Concur's mobile app is mentioned in 136 reviews, highlighting receipt capture and on-the-go expense management; Amex GBT Neo receives positive but less frequent mentions for its mobile app. - **Reporting:** SAP Concur is frequently cited for reporting capabilities, with reviewers noting robust data extraction and export features; Amex GBT Neo is noted as having reporting that is not ready for end users. - **Ease of Use:** SAP Concur has 518 all-time mentions for ease of use, while Amex GBT Neo is described as intuitive in some older reviews but lacks recent strong sentiment. ### What are the pros and cons of SAP Concur vs Amex GBT Neo? SAP Concur's headline strength is robust expense management and automation, while Amex GBT Neo is noted for ease of use in travel booking. - **SAP Concur strengths:** Expense Management (424 all-time mentions), Automation (179), Integrations (113), Mobile App (136), and Ease of Use (518). - **SAP Concur trade-offs:** Learning Curve (98), Complexity (73), and pricing concerns for small to medium-sized businesses. - **Amex GBT Neo strengths:** In older reviews, ease of use and intuitive mobile app are highlighted for travel booking and expense claims. - **Amex GBT Neo trade-offs:** Recent reviews cite lack of AI features, reporting not ready for end users, and the need for further development. ### Is SAP Concur or Amex GBT Neo better for small businesses? Ramp is the better fit for small businesses, but between SAP Concur and Amex GBT Neo, SAP Concur is more frequently adopted by larger organizations, while Amex GBT Neo does not have a clear small-business focus. - **SAP Concur:** Most reviews reflect enterprise and mid-market adoption, with several reviewers noting the platform's complexity and cost as less suitable for small businesses. - **Amex GBT Neo:** No clear small-business segment share or recent small-business sentiment is present in reviews. ### Which Expense Management platform has better integrations? SAP Concur is favored by reviewers for integrations, with significantly more mentions and third-party tool support than Amex GBT Neo. - **SAP Concur:** 113 reviews mention integrations, with specific references to NetSuite (19) and Expensify (42); integrations with Uber and HRIS like Workday are also cited in recent reviews. - **Amex GBT Neo:** No recent reviews mention integrations with third-party tools. ### How do SAP Concur and Amex GBT Neo compare on customer support? SAP Concur and Amex GBT Neo are rated within 0.5 points on Quality of Support, with SAP Concur at 8.0 and Amex GBT Neo at 7.5, indicating near parity. - **SAP Concur:** 187 all-time mentions for customer support, with recent reviews describing support as responsive but sometimes slow for complex issues. - **Amex GBT Neo:** Recent reviews are mixed, with some citing strong support experiences and others noting the need for improvement, especially in newer releases. ### Which is easier to implement, SAP Concur or Amex GBT Neo? SAP Concur scores higher on Ease of Setup (8.0 vs 6.9), indicating a smoother implementation experience compared to Amex GBT Neo. - **SAP Concur:** Recent reviews highlight straightforward initial setup, especially with SSO enablement, but note that configuration for complex workflows can require additional time and expertise. - **Amex GBT Neo:** Reviews mention that setup is generally easy for end users but can be challenging for administrators, with some citing a need for better configuration guidance. ### Which product has better Reporting? SAP Concur is favored for Reporting, with more robust capabilities and higher reviewer satisfaction than Amex GBT Neo. - **SAP Concur:** Reviewers frequently cite reporting as a strength, with robust data extraction and export features; reporting is mentioned as a key benefit in recent reviews. - **Amex GBT Neo:** Reviewers note that reporting is not ready for end users and cite it as a weakness in recent feedback. | | Amex GBT Neo | SAP Concur | |---|---|---| | **Star Rating** | 3.3 out of 5 | 4.0 out of 5 | | **Total Reviews** | 14 | 7,184 | | **Largest Market Segment** | Enterprise (64.3% of reviews) | Enterprise (54.8% of reviews) | | **Entry Level Price** | No pricing available | Starting at $7.00 | --- ## Top Pros & Cons ### Amex GBT Neo **Not enough data** ### SAP Concur Pros: - Ease of Use (518 reviews) - Expense Management (423 reviews) Cons: - Not Intuitive (106 reviews) - Learning Curve (97 reviews) --- ## Ratings Comparison | Rating | Amex GBT Neo | SAP Concur | |---|---|---| | **Meets Requirements** | 6.9 (12 reviews) | 8.7 (6009 reviews) | | **Ease of Use** | 7.5 (12 reviews) | 8.0 (6094 reviews) | | **Ease of Setup** | 6.9 (7 reviews) | 8.0 (1445 reviews) | | **Ease of Admin** | 5.5 (7 reviews) | 8.1 (906 reviews) | | **Quality of Support** | 7.5 (10 reviews) | 8.0 (4391 reviews) | | **Has the product been a good partner in doing business?** | 6.2 (7 reviews) | 8.1 (887 reviews) | | **Product Direction (% positive)** | 9.0 (12 reviews) | 7.3 (5885 reviews) | --- ## Pricing ### Amex GBT Neo #### Entry-Level Pricing No pricing available #### Free Trial Yes ### SAP Concur #### Entry-Level Pricing Plan: Base Price: Starting at $7.00 Description: For smaller businesses with basic expense reporting needs. Key Features: - Concur Expense [Browse all 3 editions](https://www.g2.com/products/sap-concur/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **SAP Concur** | 8.4/10 | 5275 | #### Expense Reports | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Ease of Creating Expense Reports** | Not enough data | 8.5 (4578 reviews) ✓ Verified | | **Bank / Credit Card Integration** | Not enough data | 8.6 (3569 reviews) ✓ Verified | | **Smart Categorization** | Feature Not Available | 8.0 (3506 reviews) ✓ Verified | | **Digital Receipt Management** | Not enough data | 8.5 (4363 reviews) ✓ Verified | | **Employee Reimbursement** | Not enough data | 8.8 (4167 reviews) ✓ Verified | | **Currency Conversions** | Feature Not Available | 8.4 (2101 reviews) ✓ Verified | | **Corporate Card** | Not enough data | 8.6 (2899 reviews) ✓ Verified | | **Credit Card Management** | Not enough data | Not enough data | #### Agentic AI - Expense Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.1 (100 reviews) | | **Cross-system Integration** | Not enough data | 8.1 (117 reviews) | #### Travel Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Ease of Booking** | 7.2 (6 reviews) | 8.2 (3413 reviews) ✓ Verified | | **Itinerary Management** | 7.2 (6 reviews) | 8.3 (3219 reviews) ✓ Verified | | **Trip Notifications** | 8.3 (6 reviews) | 8.5 (3163 reviews) ✓ Verified | | **Advanced Integrations** | 7.0 (5 reviews) ✓ Verified | 8.3 (2379 reviews) ✓ Verified | | **Online Booking** | Not enough data | Not enough data | | **Credit Card Management** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Restriction Management** | Not enough data | Not enough data | | **Reservations Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Travel Management** | Not enough data | Not enough data | | **Promotions Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | #### Client Invoicing | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Invoice Creation and Delivery** | Feature Not Available | 8.3 (1568 reviews) ✓ Verified | | **Electronic Payments** | Feature Not Available | 8.5 (1730 reviews) ✓ Verified | | **Project Accounting / Revenue Recognition** | Not enough data | 8.3 (1373 reviews) ✓ Verified | | **Biometric Recognition** | Not enough data | Not enough data | | **Optical Character Recognition** | Not enough data | Not enough data | #### Generative AI - Expense Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Image-to-Text** | Not enough data | 8.5 (14 reviews) | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Additional Functionality | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Duplicate Detection** | Not enough data | Not enough data | | **Expense Claims** | Not enough data | Not enough data | | **Budgeting/Forecasting** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Spend Control** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Automated Receipt Matching** | Not enough data | Not enough data | | **Mobile Receipt Upload** | Not enough data | Not enough data | | **Billable & Non-Billable Hours** | Not enough data | Not enough data | | **Financial Analysis** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Mobile | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Receipt Capture** | Not enough data | 8.8 (3754 reviews) ✓ Verified | | **Mileage Tracking** | Not enough data | 8.6 (2463 reviews) ✓ Verified | | **Travel Itinerary and Flight Status Updates** | Feature Not Available | 8.6 (2690 reviews) ✓ Verified | | **Expense Tracking** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | #### Platform | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Embedded AI / Machine Learning** | Feature Not Available | 7.8 (725 reviews) ✓ Verified | | **Complex Approval Workflow** | Not enough data | 8.1 (2089 reviews) ✓ Verified | | **Generative AI** | Not enough data | Not enough data | #### Administration | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **PCI Regulation Compliant** | Not enough data | 8.3 (1163 reviews) ✓ Verified | #### Administration | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Business Tool Integration** | Not enough data | 8.4 (1442 reviews) ✓ Verified | | **Workflow** | Not enough data | 8.5 (1730 reviews) ✓ Verified | | **Automated Reminders** | Feature Not Available | 8.4 (1600 reviews) ✓ Verified | | **Policy Compliance Management** | Not enough data | 8.5 (1540 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | 8.6 (1583 reviews) ✓ Verified | | **Timesheet Management** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | #### Platform | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Reporting** | Not enough data | 8.4 (1744 reviews) ✓ Verified | | **APIs / Integration** | Feature Not Available | 8.2 (1180 reviews) ✓ Verified | | **Internationalization** | Not enough data | 8.3 (1127 reviews) ✓ Verified | | **Performance and Reliability** | Not enough data | 8.3 (2016 reviews) ✓ Verified | | **Mobile User Support** | Not enough data | 8.3 (1629 reviews) ✓ Verified | | **Accounting Integration** | Not enough data | Not enough data | | **QuickBooks Integration** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Payroll Integration** | Not enough data | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | ### AP Automation | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **SAP Concur** | 9.2/10 | 144 | #### Invoice Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Capture** | Not enough data | 9.2 (108 reviews) | | **Supplier Portal** | Not enough data | Feature Not Available | | **Repository** | Not enough data | 9.2 (99 reviews) | #### Invoice Processing | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Matching** | Not enough data | 9.3 (99 reviews) | | **Payments** | Not enough data | 9.2 (103 reviews) | | **Workflows** | Not enough data | 9.4 (106 reviews) | | **Tax Compliance** | Not enough data | 9.3 (98 reviews) | | **Recurring Payments** | Not enough data | Not enough data | #### Analytics | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Due Dates** | Not enough data | 9.2 (106 reviews) | | **Benchmarking** | Not enough data | Feature Not Available | | **KPIs** | Not enough data | 9.2 (98 reviews) | #### Integration | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Accounting** | Not enough data | 9.4 (109 reviews) | | **Payment Integration** | Not enough data | 9.3 (102 reviews) | | **ERP** | Not enough data | 9.2 (108 reviews) | | **ERP integration** | Not enough data | Not enough data | #### Risk | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Analysis** | Not enough data | Feature Not Available | | **Identification** | Not enough data | Feature Not Available | | **Scoring** | Not enough data | Feature Not Available | #### Recovery | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Recoup** | Not enough data | 9.0 (99 reviews) | | **Reporting** | Not enough data | 9.1 (102 reviews) | #### Audit | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Filters** | Not enough data | 9.2 (98 reviews) | | **Post Audits** | Not enough data | Feature Not Available | | **Overpayments** | Not enough data | 9.1 (97 reviews) | | **Duplicates** | Not enough data | 9.3 (102 reviews) | #### Fraud | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Vendor Checks** | Not enough data | 9.1 (97 reviews) | | **Data Generation** | Not enough data | 9.1 (102 reviews) | | **Monitoring** | Not enough data | 9.3 (100 reviews) | #### Agentic AI - AP Automation | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Autonomous Task Execution** | Not enough data | 9.4 (23 reviews) | | **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | | **Decision Making** | Not enough data | 9.4 (22 reviews) | #### Additional Functionality | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Data Import/Export** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Online Banking** | Not enough data | Not enough data | | **1099 Preparation** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Fraud Detection** | Not enough data | Not enough data | | **Duplicate Payment Alert** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Check Writing** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Cash Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Anomaly Detection** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **ACH Payment Processing** | Not enough data | Not enough data | | **Invoice Processing** | Not enough data | Not enough data | | **Aging Tracking** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **General Ledger** | Not enough data | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | | **Bank Reconciliation** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Electronic Funds Transfer** | Not enough data | Not enough data | | **Purchase Order Reconciliation** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Invoice Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **SAP Concur** | 8.8/10 | 554 | #### Invoice Generation | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Templates** | Not enough data | 8.6 (369 reviews) ✓ Verified | | **Digital Invoices** | Not enough data | 8.9 (392 reviews) ✓ Verified | | **Recurring Invoices** | Not enough data | 8.8 (356 reviews) ✓ Verified | #### Invoice Processing | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Approvals** | Not enough data | 8.9 (441 reviews) ✓ Verified | | **Batch Processing** | Not enough data | Feature Not Available | | **Consolidation** | Not enough data | Feature Not Available | | **Match Invoices** | Not enough data | 9.0 (228 reviews) ✓ Verified | #### Analytics | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Due Dates** | Not enough data | Feature Not Available | | **Cashflow** | Not enough data | 8.7 (326 reviews) ✓ Verified | | **KPIs** | Not enough data | 8.8 (297 reviews) ✓ Verified | | **Payment Tracking** | Not enough data | 9.1 (233 reviews) ✓ Verified | #### Integration | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Accounting** | Not enough data | 8.9 (361 reviews) ✓ Verified | | **Payments** | Not enough data | Feature Not Available | | **ERP** | Not enough data | 8.8 (333 reviews) ✓ Verified | | **Account Sync** | Not enough data | 8.9 (211 reviews) ✓ Verified | #### Agentic AI - Invoice Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Cross-system Integration** | Not enough data | 8.7 (48 reviews) | | **Adaptive Learning** | Not enough data | 8.8 (47 reviews) | | **Proactive Assistance** | Not enough data | 8.8 (48 reviews) | ### Travel Management | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | 7.4/10 | 9 | | **SAP Concur** | 8.5/10 | 4853 | #### Expense Reporting | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Expense Automation** | Not enough data | 8.9 (417 reviews) ✓ Verified | | **Integration** | Not enough data | 8.5 (368 reviews) ✓ Verified | | **Compliance** | Not enough data | 8.9 (383 reviews) ✓ Verified | | **Mobile Functionality** | Not enough data | 8.6 (394 reviews) ✓ Verified | | **Accounting Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Travel Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Ease of Booking** | 7.2 (6 reviews) | 8.2 (3413 reviews) ✓ Verified | | **Itinerary Management** | 7.2 (6 reviews) | 8.3 (3219 reviews) ✓ Verified | | **Trip Notifications** | 8.3 (6 reviews) | 8.5 (3163 reviews) ✓ Verified | | **Advanced Integrations** | 7.0 (5 reviews) ✓ Verified | 8.3 (2379 reviews) ✓ Verified | | **Online Booking** | Not enough data | Not enough data | | **Credit Card Management** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Restriction Management** | Not enough data | Not enough data | | **Reservations Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Travel Management** | Not enough data | Not enough data | | **Promotions Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Supplier Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | #### Approval | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Rules** | Not enough data | 8.8 (391 reviews) ✓ Verified | | **Workflows** | Not enough data | 8.9 (392 reviews) ✓ Verified | | **Submit** | Not enough data | 9.2 (429 reviews) ✓ Verified | #### AI - Travel Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Personalization** | Not enough data | 8.2 (102 reviews) | | **Predictive Analytics** | Not enough data | 8.1 (100 reviews) | | **Cost Savings** | Not enough data | 8.3 (107 reviews) | | **Efficiency** | Not enough data | 8.3 (104 reviews) | | **Real-Time Assistance** | Not enough data | 8.5 (103 reviews) | | **Reporting/Analytics** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | #### Agentic AI - Travel Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.3 (55 reviews) | | **Proactive Assistance** | Not enough data | 8.2 (55 reviews) | #### Employee Risk Management | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | Not enough data | Not enough data | | **Traveler Tracking** | Not enough data | Not enough data | | **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | | **Real-time Alerts** | Not enough data | Not enough data | #### Sustainability & Reporting | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | #### Additional Functionality | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **API** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Financial Analysis** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Expense Claims** | Not enough data | Not enough data | | **Budget Control** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Spend Control** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Spend Analysis** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Employee Self Service** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Amex GBT Neo** | N/A | N/A | | **SAP Concur** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Amex GBT Neo | SAP Concur | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management) **Unique to SAP Concur (2):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Invoice Management Software](https://www.g2.com/categories/invoice-management) --- ## Reviewer Demographics ### By Company Size | Segment | Amex GBT Neo | SAP Concur | |---|---|---| | **Small-Business** | 7.1% | 9.0% | | **Mid-Market** | 28.6% | 36.3% | | **Enterprise** | 64.3% | 54.8% | ### By Industry #### Amex GBT Neo - **Financial Services:** 14.3% - **Banking:** 14.3% - **Airlines/Aviation:** 14.3% - **Transportation/Trucking/Railroad:** 7.1% - **Telecommunications:** 7.1% - **Sports:** 7.1% - **Renewables & Environment:** 7.1% - **Pharmaceuticals:** 7.1% - **Information Technology and Services:** 7.1% - **Civil Engineering:** 7.1% - **Other:** 7.1% #### SAP Concur - **Information Technology and Services:** 8.4% - **Computer Software:** 7.1% - **Hospital & Health Care:** 5.5% - **Higher Education:** 4.3% - **Financial Services:** 4.0% - **Marketing and Advertising:** 3.3% - **Accounting:** 3.2% - **Internet:** 2.7% - **Non-Profit Organization Management:** 2.6% - **Retail:** 2.6% - **Other:** 56.3% --- ## Alternatives ### Alternatives to Amex GBT Neo - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9297 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2118 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5668 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2457 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1627 reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1567 reviews) - [Emburse Expense Enterprise (formerly Chrome River Expense)](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews) — 4.3/5 stars (2373 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2509 reviews) - [Emburse Spend](https://www.g2.com/products/emburse-emburse-spend/reviews) — 4.5/5 stars (1129 reviews) ### Alternatives to SAP Concur - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2509 reviews) - [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.3/5 stars (2428 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (1990 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1627 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (570 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) — 4.5/5 stars (420 reviews) - [Spendesk](https://www.g2.com/products/spendesk/reviews) — 4.6/5 stars (420 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6244 reviews) - [Payhawk](https://www.g2.com/products/payhawk/reviews) — 4.5/5 stars (908 reviews) - [Quadient Accounts Payable](https://www.g2.com/products/quadient-accounts-payable/reviews) — 4.4/5 stars (271 reviews) --- ## Top Discussions ### Amex GBT Neo No discussions available for this product. ### SAP Concur - Title: [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) — 8 comments, 3 upvotes > **Top comment:** "Yes, you are able to book rail tickets." - Title: [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) — 6 comments, 2 upvotes > **Top comment:** "Concur is used for logging and submitting expenses, travel, mileage, etc." - Title: [How much does SAP concur cost?](https://www.g2.com/discussions/how-much-does-sap-concur-cost) — 2 comments > **Top comment:** "9$ per month" - Title: [Implementation experiences?](https://www.g2.com/discussions/implementation-experiences) — 2 comments, 1 upvote > **Top comment:** "Until some time ago was not a cheap tool but i believe they changed their license model to accommodate small companies. I used it in the past and required..." - Title: [what is the best way to put the Hotel expense by single night rate with out the 1/1000 of the place](https://www.g2.com/discussions/what-is-the-best-way-to-put-the-hotel-expense-by-single-night-rate-with-out-the-1-1000-of-the-place) — 2 comments, 1 upvote > **Top comment:** "You'll first start by putting in the nights you stay, then it will break out your hotel equally by the nights you stayed. Then you'll want to go into each..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/neo-amexgbt-vs-sap-concur)