# Kayako vs Missive Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Missive excels in managing team communications, particularly with its shared inbox feature. Users appreciate how it allows multiple team members to respond to vendor inquiries without the hassle of searching through individual email threads, streamlining their workflow significantly.
- **Users say** that Kayako's AI capabilities are a standout feature, with many praising its **SingleView™ Customer History**. This feature enables agents to access a customer's entire interaction history in one place, which enhances the personalization of support and reduces the need for customers to repeat themselves.
- **Reviewers mention** that Missive's ease of use is a major advantage, with a user-friendly interface that simplifies email management across multiple accounts. This has been particularly beneficial for teams handling high volumes of communication, as it keeps everything organized and accessible.
- **According to verified reviews** , Kayako faces challenges in meeting specific workflow needs, with some users noting that the setup can be less intuitive compared to Missive. While Kayako offers powerful features, the implementation process may require more time and effort to align with user expectations.
- **Users highlight** that Missive's quality of support is notably high, with many reviewers appreciating the responsiveness and helpfulness of the support team. This has contributed to a positive overall experience, making it easier for teams to resolve issues quickly.
- **G2 reviewers report** that while Kayako has strong AI features, it may not be as effective in collaborative environments compared to Missive. Users have noted that Missive's ability to assign tasks and manage team inboxes is superior, making it a better fit for organizations that prioritize teamwork and communication.



| | Kayako | Missive | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 225 | 823 | 
| **Largest Market Segment** | Small-Business (55.1% of reviews) | Small-Business (89.0% of reviews) | 
| **Entry Level Price** | $15/agent/month | Free | 

---
## Top Pros & Cons

### Kayako

Pros:
- AI Assistance (1 reviews)
- AI Efficiency (1 reviews)

Cons:
- Not Intuitive (1 reviews)
- Quality Issues (1 reviews)

### Missive

Pros:
- Team Collaboration (356 reviews)
- Communication (319 reviews)

Cons:
- Missing Features (125 reviews)
- Learning Curve (100 reviews)

---
## Ratings Comparison
| Rating | Kayako | Missive | 
|---|---|---|
  | **Meets Requirements** | 8.1 (203 reviews) | 9.1 (792 reviews) | 
  | **Ease of Use** | 8.4 (202 reviews) | 8.8 (807 reviews) | 
  | **Ease of Setup** | 8.0 (135 reviews) | 8.7 (711 reviews) | 
  | **Ease of Admin** | 8.0 (132 reviews) | 9.0 (249 reviews) | 
  | **Quality of Support** | 8.0 (189 reviews) | 9.3 (682 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (131 reviews) | 9.6 (245 reviews) | 
  | **Product Direction (% positive)** | 7.1 (200 reviews) | 9.4 (770 reviews) | 

---
## Pricing

### Kayako

#### Entry-Level Pricing

Plan: Inbox

Price: $15 /agent/month

Description: A shared email, chat, and social inbox for small teams

Key Features:
- Email, chat and social
- Assignment rules
- Insights

[Browse all 3 editions](https://www.g2.com/products/kayako/pricing)

#### Free Trial

Yes

### Missive

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- 15 days history limit
- Up to 3 users per organization
- Limited to 2 personal accounts per user

[Browse all 4 editions](https://www.g2.com/products/missive/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Kayako** | 8.1/10 | 170 |
| **Missive** | N/A | N/A |

#### Ticket and Case Management

| Feature | Kayako | Missive | 
|---|---|---|
| **Ticket creation user experience** | 8.7 (155 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 8.5 (156 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 8.1 (148 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | 8.3 (143 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 8.0 (129 reviews) ✓ Verified | Not enough data | 
| **Attachments/Screencasts** | 7.6 (146 reviews) ✓ Verified | Not enough data | 
| **Ticket Collaboration** | 8.5 (147 reviews) ✓ Verified | Not enough data | 
| **Customer and Contacts Database** | 7.8 (56 reviews) | Not enough data | 

#### Generative AI

| Feature | Kayako | Missive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Kayako | Missive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Kayako | Missive | 
|---|---|---|
| **Customer Portal** | 8.4 (131 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 8.7 (143 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 8.3 (105 reviews) ✓ Verified | Not enough data | 
| **Social Integration** | 7.3 (57 reviews) ✓ Verified | Not enough data | 
| **Voice** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Kayako | Missive | 
|---|---|---|
| **Mobile User Support** | 7.7 (83 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 7.9 (115 reviews) ✓ Verified | Feature Not Available | 
| **User, Role, and Access Management** | 8.2 (102 reviews) ✓ Verified | Not enough data | 
| **Integration** | 7.9 (65 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 7.4 (132 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 7.7 (128 reviews) ✓ Verified | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Kayako** | N/A | N/A |
| **Missive** | 7.8/10 | 243 |

#### Business Instant Messaging

| Feature | Kayako | Missive | 
|---|---|---|
| **File Sharing** | Not enough data | 8.7 (226 reviews) | 
| **Notifications** | Not enough data | 8.9 (235 reviews) | 
| **Search** | Not enough data | 7.8 (235 reviews) | 

#### Business Instant Messaging 

| Feature | Kayako | Missive | 
|---|---|---|
| **Audio Conferencing** | Not enough data | Feature Not Available | 
| **Video Conferencing** | Not enough data | Feature Not Available | 

#### Business Instant Messaging

| Feature | Kayako | Missive | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.7 (224 reviews) | 
| **Web Application** | Not enough data | 9.1 (225 reviews) | 
| **Integrations** | Not enough data | 8.3 (221 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Kayako | Missive | 
|---|---|---|
| **Text Summarization** | Not enough data | 7.1 (97 reviews) | 

#### AI - Business Instant Messaging

| Feature | Kayako | Missive | 
|---|---|---|
| **AI Powered Search** | Not enough data | 6.9 (96 reviews) | 
| **Smart Notifications** | Not enough data | 7.0 (95 reviews) | 
| **AI Powered Language Translation** | Not enough data | 6.9 (93 reviews) | 
| **Content Generation** | Not enough data | 7.0 (94 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Kayako | Missive | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.3 (40 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.4 (41 reviews) | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Kayako** | N/A | N/A |
| **Missive** | 8.1/10 | 293 |

#### Channels

| Feature | Kayako | Missive | 
|---|---|---|
| **Multi-Channel Coverage** | Not enough data | 8.7 (288 reviews) | 
| **Open Listening** | Not enough data | 8.2 (270 reviews) | 
| **Physical Media** | Not enough data | Feature Not Available | 

#### Design

| Feature | Kayako | Missive | 
|---|---|---|
| **Communications Strategy Development** | Not enough data | 8.4 (266 reviews) | 
| **Create Content** | Not enough data | 7.2 (255 reviews) | 
| **Personalization** | Not enough data | 8.5 (269 reviews) | 
| **Inbound Identification** | Not enough data | 8.7 (269 reviews) | 
| **Regulatory Compliance** | Not enough data | 8.4 (255 reviews) | 

#### Generative AI

| Feature | Kayako | Missive | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (241 reviews) | 
| **AI Text Summarization** | Not enough data | 7.5 (238 reviews) | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **Kayako** | 8.2/10 | 14 |
| **Missive** | 8.1/10 | 569 |

#### Productivity Tools

| Feature | Kayako | Missive | 
|---|---|---|
| **Notes** | 8.2 (13 reviews) | 9.2 (500 reviews) | 
| **Internal Discussion** | 8.7 (13 reviews) | 9.3 (508 reviews) | 
| **Assignments and Tasks** | 8.3 (13 reviews) | 8.6 (496 reviews) | 
| **Workflows** | 7.6 (13 reviews) | 8.3 (473 reviews) | 
| **Templates** | 8.3 (13 reviews) | 8.8 (474 reviews) | 
| **Integrations** | 8.5 (13 reviews) | 8.2 (472 reviews) | 
| **Tagging System** | 8.5 (13 reviews) | 9.0 (488 reviews) | 

#### Analytics

| Feature | Kayako | Missive | 
|---|---|---|
| **Trends** | 8.2 (13 reviews) | 7.4 (417 reviews) | 
| **Performance Tracking** | 7.9 (13 reviews) | 7.5 (419 reviews) | 
| **Email Tracking** | Feature Not Available | 7.5 (424 reviews) | 

#### Agentic AI - Shared Inbox

| Feature | Kayako | Missive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (144 reviews) | 
| **Decision Making** | Not enough data | 6.8 (142 reviews) | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Kayako** | N/A | N/A |
| **Missive** | 8.4/10 | 461 |

#### Inbox Tools

| Feature | Kayako | Missive | 
|---|---|---|
| **Unified Inbox** | Not enough data | 9.3 (448 reviews) | 
| **Filters** | Not enough data | 8.8 (438 reviews) | 
| **Reminders** | Not enough data | 8.7 (435 reviews) | 
| **Notifications** | Not enough data | 9.0 (435 reviews) | 

#### Coordination Tools

| Feature | Kayako | Missive | 
|---|---|---|
| **Calendar** | Not enough data | 8.2 (420 reviews) | 
| **Contacts** | Not enough data | 8.5 (420 reviews) | 
| **Task Management** | Not enough data | 8.0 (425 reviews) | 

#### Software Options

| Feature | Kayako | Missive | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.1 (425 reviews) | 
| **Mobile Application** | Not enough data | 8.8 (427 reviews) | 

#### Email Client - Agentic AI

| Feature | Kayako | Missive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.6 (87 reviews) | 
| **Cross-system Integration** | Not enough data | 7.1 (95 reviews) | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Kayako** | N/A | N/A |
| **Missive** | 7.7/10 | 222 |

#### Sorting & Filtering

| Feature | Kayako | Missive | 
|---|---|---|
| **Attachment Search** | Not enough data | 7.7 (202 reviews) | 
| **Tags** | Not enough data | 8.8 (205 reviews) | 
| **AI Sorting** | Not enough data | 6.9 (179 reviews) | 
| **Predefined Rules** | Not enough data | 8.2 (192 reviews) | 

#### Integrations

| Feature | Kayako | Missive | 
|---|---|---|
| **Microsoft Outlook Integration** | Not enough data | 7.4 (161 reviews) | 
| **Gmail Integration** | Not enough data | 8.9 (189 reviews) | 
| **Apple Calendar Integration** | Not enough data | 7.3 (154 reviews) | 

#### Time Management

| Feature | Kayako | Missive | 
|---|---|---|
| **Unified Inbox** | Not enough data | 9.1 (192 reviews) | 
| **Email Automation** | Not enough data | 8.7 (173 reviews) | 
| **Snooze** | Not enough data | 9.0 (189 reviews) | 

#### Generative AI

| Feature | Kayako | Missive | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (170 reviews) | 
| **AI Text-to-Speech** | Not enough data | 6.3 (157 reviews) | 
| **AI Text Summarization** | Not enough data | 7.0 (164 reviews) | 

#### Agentic AI - Email Management

| Feature | Kayako | Missive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.6 (77 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (77 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Kayako** | 8.5/10 | 139 |
| **Missive** | 8.3/10 | 162 |

#### Generative AI

| Feature | Kayako | Missive | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (121 reviews) | 
| **AI Text Summarization** | Not enough data | 7.9 (120 reviews) | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

#### Communication

| Feature | Kayako | Missive | 
|---|---|---|
| **Pop-up Chat** | 8.5 (40 reviews) ✓ Verified | 7.7 (154 reviews) | 
| **Notifications** | 8.8 (39 reviews) ✓ Verified | 8.6 (157 reviews) | 
| **Targeted Emails** | 8.1 (34 reviews) ✓ Verified | Feature Not Available | 
| **In-App Messaging** | 8.8 (29 reviews) ✓ Verified | Feature Not Available | 
| **Co-Browsing** | Not enough data | Feature Not Available | 

####  Internal Use

| Feature | Kayako | Missive | 
|---|---|---|
| **Customization ** | 7.9 (115 reviews) ✓ Verified | Feature Not Available | 
| **Conversation Archiving** | 8.7 (37 reviews) ✓ Verified | 8.7 (160 reviews) | 
| **Lead Development** | 8.1 (31 reviews) ✓ Verified | 8.0 (144 reviews) | 
| **Knowledge Base** | 8.7 (41 reviews) ✓ Verified | Feature Not Available | 
| **Team Inbox ** | 8.6 (37 reviews) ✓ Verified | 9.2 (159 reviews) | 
| **Customer Profiles** | 8.5 (39 reviews) ✓ Verified | 8.1 (142 reviews) | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Kayako** | 7.8/10 | 58 |
| **Missive** | N/A | N/A |

#### Generative AI

| Feature | Kayako | Missive | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | Kayako | Missive | 
|---|---|---|
| **Knowledge Base** | 8.6 (48 reviews) | Not enough data | 
| **Searchable Articles** | 8.7 (49 reviews) | Not enough data | 
| **Community Forums** | 8.5 (39 reviews) | Not enough data | 
| **Mobile Optimization** | 7.1 (8 reviews) | Not enough data | 
| **Personalization** | 6.9 (8 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Kayako | Missive | 
|---|---|---|
| **Branding** | 6.9 (8 reviews) | Not enough data | 
| **Automation** | 7.5 (8 reviews) | Not enough data | 
| **Artificial Intelligence** | 8.5 (8 reviews) | Not enough data | 
| **Integrations** | 7.3 (8 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Kayako | Missive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Kayako** | N/A | N/A |
| **Missive** | 8.3/10 | 112 |

#### Generative AI

| Feature | Kayako | Missive | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (93 reviews) | 
| **AI Text Summarization** | Not enough data | 7.8 (90 reviews) | 

#### Process

| Feature | Kayako | Missive | 
|---|---|---|
| **Mentions** | Not enough data | Feature Not Available | 
| **Tickets** | Not enough data | Feature Not Available | 
| **Macros** | Not enough data | 8.6 (111 reviews) | 

#### Channels

| Feature | Kayako | Missive | 
|---|---|---|
| **Email** | Not enough data | 8.8 (109 reviews) | 
| **Social** | Not enough data | 8.7 (110 reviews) | 
| **Live Chat** | Not enough data | 8.6 (105 reviews) | 
| **Phone** | Not enough data | 7.3 (103 reviews) | 
| **Text** | Not enough data | 8.5 (105 reviews) | 

#### Insight

| Feature | Kayako | Missive | 
|---|---|---|
| **Surveys** | Not enough data | Feature Not Available | 
| **Reporting** | Not enough data | Feature Not Available | 
| **Visitor Activity** | Not enough data | Feature Not Available | 
| **Help Desk** | Not enough data | Feature Not Available | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Kayako** | N/A | N/A |
| **Missive** | N/A | N/A |

#### Generative AI

| Feature | Kayako | Missive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Live Chat Software](https://www.g2.com/categories/live-chat), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox)

**Unique to Kayako (3):** [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms)

**Unique to Missive (5):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Email Management Software](https://www.g2.com/categories/email-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Kayako | Missive | 
|---|---|---|
| **Small-Business** | 55.1% | 89.0% | 
| **Mid-Market** | 35.2% | 10.8% | 
| **Enterprise** | 9.7% | 0.2% | 

### By Industry

#### Kayako

- **Information Technology and Services:** 26.4%
- **Computer Software:** 15.0%
- **Telecommunications:** 5.9%
- **Internet:** 4.5%
- **Marketing and Advertising:** 4.1%
- **Computer Networking:** 3.6%
- **Education Management:** 3.2%
- **Financial Services:** 3.2%
- **Computer & Network Security:** 2.7%
- **Higher Education:** 2.7%
- **Other:** 28.6%

#### Missive

- **Accounting:** 10.8%
- **Marketing and Advertising:** 6.6%
- **Construction:** 6.0%
- **Leisure, Travel & Tourism:** 5.4%
- **Real Estate:** 5.1%
- **Computer Software:** 4.8%
- **Information Technology and Services:** 4.3%
- **Consulting:** 3.4%
- **Law Practice:** 2.3%
- **Hospitality:** 2.3%
- **Other:** 48.9%

---
## Alternatives

### Alternatives to Kayako

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3744 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (427 reviews)
- [TeamSupport](https://www.g2.com/products/teamsupport/reviews) — 4.4/5 stars (891 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7591 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1539 reviews)
- [HappyFox Help Desk](https://www.g2.com/products/happyfox-help-desk/reviews) — 4.5/5 stars (137 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2463 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.4/5 stars (806 reviews)

### Alternatives to Missive

- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2463 reviews)
- [Hiver](https://www.g2.com/products/hiver/reviews) — 4.6/5 stars (1283 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3744 reviews)
- [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) — 4.7/5 stars (1242 reviews)
- [Help Scout](https://www.g2.com/products/help-scout/reviews) — 4.4/5 stars (427 reviews)
- [Gmelius](https://www.g2.com/products/gmelius/reviews) — 4.4/5 stars (776 reviews)
- [Trengo](https://www.g2.com/products/trengo/reviews) — 4.3/5 stars (246 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Helpwise](https://www.g2.com/products/helpwise/reviews) — 4.6/5 stars (181 reviews)

---
## Top Discussions

### Kayako

- Title: [Does Kayako offer an API?](https://www.g2.com/discussions/api-4f1ac902-927c-441b-92b7-02522a208f31) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Visit us at https://developer.kayako.com/ for more information."
- Title: [What integrations does Kayako support?](https://www.g2.com/discussions/integrations-274e8967-7d4f-4b09-9ee5-3805488ac273) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Kayako has a number of native integrations with popular CRM's and payment platforms such as Salesforce and Stripe. In addition Kayako supports over 750+..."
- Title: [had any one used reporting with kayako](https://www.g2.com/discussions/had-any-one-used-reporting-with-kayako) — 2 comments, 1 upvote
  > **Top comment:** "We never found the Reports usable either. Since the data is in SQL we wrote our own reports engine. (I should note we also have tons of automated messages..."
- Title: [What features does Kayako offer?](https://www.g2.com/discussions/features-functionality) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kayako's inbox plan that starts at $15/agent gives you a help desk with email ticketing, a knowledge base, live chat for your website, help center and mobile..."
- Title: [Can I use Messenger in multiple languages?](https://www.g2.com/discussions/language-support-1cf604fd-3ad7-4e3a-bc54-e2251822fc4e) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can use Messenger to offer support in multiple languages. Kayako's localization features let you choose which language your team and your customers..."

### Missive

- Title: [What does Missive do?](https://www.g2.com/discussions/what-does-missive-do) — 1 comment *(includes official response)*
  > **Top comment:** "Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and..."
- Title: [Is Front app good?](https://www.g2.com/discussions/is-front-app-good) — 1 comment *(includes official response)*
  > **Top comment:** "Yes, Front is a good and solid software. One of the main differences is that Missive does not offer a feature where you forward emails to a Front address and..."
- Title: [What is Missive app?](https://www.g2.com/discussions/what-is-missive-app) — 1 comment *(includes official response)*
  > **Top comment:** "Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and..."
- Title: [How do you use missive?](https://www.g2.com/discussions/how-do-you-use-missive) — 1 comment *(includes official response)*
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kayako-vs-missive)