Users report that eSentire excels in 24/7 support with a rating of 9.5, while Kaspersky Managed Detection and Response lacks this level of support, which can be critical for businesses needing immediate assistance.
Reviewers mention that eSentire's proactive threat hunting feature, rated at 9.3, is highly effective in identifying potential threats before they escalate, whereas Kaspersky's capabilities in this area are not as robust, leading to concerns about timely threat detection.
G2 users highlight eSentire's automated investigation feature, rated at 8.8, as a significant advantage, allowing for quicker analysis of security incidents compared to Kaspersky, which has received mixed reviews on its automation capabilities.
Users on G2 appreciate eSentire's customizable reports, rated at 8.6, which allow for tailored insights into security metrics, while Kaspersky's reporting features are seen as less flexible, limiting the ability to adapt reports to specific business needs.
Reviewers say that eSentire's rapid response time, rated at 9.3, is a standout feature that ensures swift action against threats, contrasting with Kaspersky's slower response times that have been noted by users as a drawback.
Users report that eSentire has been a better partner in business, with a score of 9.3 for product direction, indicating a strong commitment to evolving their services, while Kaspersky's score of 10.0 suggests they may have a clearer vision but lack the same level of partnership engagement.
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eSentire
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Entry level for foundational MDR coverage. Experience Next Level MDR with full SOC and threat hunting expertise, meet compliance mandates and engage with our experts for an annual business review.
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MDR (managed detection and response) is a method or service whereas a third party vendor installs a monitoring solution to detect any malicious code or...Read more
What is managed detection and response?
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Managed Detection and Response (MDR) Explained
When a threat actor targets your organization to gain access in your environment and deploy a crippling...Read more
How does eSentire work?
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Not all MDR is created equal. eSentire is the Authority in Managed Detection and Response, protecting the critical data and applications of 1200+...Read more
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