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Compare Kasm Workspaces and SolarWinds DameWare Remote Support 
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At a Glance
Market Segments
Small-Business (76.6% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
Free
No pricing available
Kasm Workspaces
Star Rating
(47)4.7 out of 5
Market Segments
Small-Business (76.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSolarWinds DameWare Remote Support
Star Rating
(68)4.3 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolarWinds DameWare Remote SupportSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SolarWinds DameWare Remote Support excels in providing fast issue resolution, allowing technicians to solve problems quickly without long connection times. Users appreciate the unattended support feature, which enables them to resolve issues without interrupting end users.
- Users say Kasm Workspaces stands out for its user-friendly interface, making it accessible even for those who are not tech-savvy. Reviewers highlight its ability to deliver secure, containerized desktop environments through a web browser, which is particularly beneficial for remote access and software testing.
- According to verified reviews, SolarWinds DameWare Remote Support has a higher overall satisfaction score compared to Kasm Workspaces, indicating that users generally find it more reliable and effective for remote support tasks.
- Reviewers mention that Kasm Workspaces offers impressive timely support, which enhances the user experience. The platform's quick session launching is frequently praised, making it efficient for users needing immediate access to their work environments.
- G2 reviewers highlight that while SolarWinds DameWare Remote Support is versatile and lightweight, it may not be as intuitive to set up as Kasm Workspaces, which benefits from a smoother onboarding process according to user feedback.
- Users report that both products have strong integration capabilities, but Kasm Workspaces is particularly noted for its seamless integration with both Windows and Linux systems, making it a preferred choice for teams with diverse operating environments.
Pricing
Entry-Level Pricing
Kasm Workspaces
Server - Community Edition
Free
Free for trials, personal and non-profit use. Limited to 5 concurrent sessions.
- All Features in Enterprise Edition
- *Trial, Non-Profit, Personal Use
- Excludes Custom Branding
SolarWinds DameWare Remote Support
No pricing availableFree Trial
Kasm Workspaces
Free Trial is available
SolarWinds DameWare Remote Support
Free Trial is available
Ratings
Meets Requirements
9.0
29
9.1
60
Ease of Use
9.5
29
9.0
60
Ease of Setup
9.3
22
8.8
41
Ease of Admin
9.1
21
9.0
40
Quality of Support
9.5
26
8.2
48
Has the product been a good partner in doing business?
9.6
18
8.7
38
Product Direction (% positive)
9.6
26
7.1
57
Features by Category
Administration
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Device Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Functionality
9.8
9
Not enough data
10.0
9
Not enough data
Desktop Management
9.4
9
Not enough data
8.1
8
Not enough data
7.9
7
Not enough data
Support
9.3
7
Not enough data
Security
9.0
7
Not enough data
8.1
6
Not enough data
9.4
6
Not enough data
9.5
7
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Accessibility
Not enough data
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Administration
8.3
10
9.1
15
8.7
10
8.7
13
8.3
10
8.6
14
Not enough data
7.1
7
8.3
9
Feature Not Available
Feature Not Available
9.4
17
7.6
9
Feature Not Available
Platform
9.5
10
8.8
12
8.3
8
Feature Not Available
8.5
9
Feature Not Available
7.8
9
9.5
18
Security
7.5
8
7.2
6
7.8
9
Feature Not Available
7.5
8
Feature Not Available
Categories
Categories
Shared Categories
Kasm Workspaces and SolarWinds DameWare Remote Support are categorized as Remote Desktop
Unique Categories
Kasm Workspaces is categorized as Virtual Desktop Infrastructure (VDI), Browser Isolation, Virtual IT Labs, and Desktop as a Service (DaaS)
SolarWinds DameWare Remote Support is categorized as Remote Support
Reviews
Reviewers' Company Size
Kasm Workspaces
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SolarWinds DameWare Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.9%
Computer & Network Security
10.6%
Oil & Energy
4.3%
Marketing and Advertising
4.3%
Internet
4.3%
Other
44.7%
Information Technology and Services
13.2%
Education Management
7.4%
Government Administration
5.9%
Oil & Energy
4.4%
Financial Services
4.4%
Other
64.7%
Discussions
What is Kasm Workspaces used for?
1 Comment
Official Response from Kasm Workspaces
Kasm Workspaces is a software platform designed to deliver containerized browser, desktop, and application environments for secure and efficient remote...Read more
Kasm Workspaces has no more discussions with answers
SolarWinds DameWare Remote Support has no discussions with answers
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