# Kaseya VSA vs Zoho Assist Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoho Assist excels in user experience, with many praising its intuitive interface and quick setup process. Users appreciate how easily they can install the unattended access module, allowing them to reconnect with clients seamlessly, which enhances productivity.
- **Users say** Kaseya VSA offers a robust set of features, particularly in remote monitoring and management tools. Reviewers highlight the excellent interface and the ease of use during training sessions, making it a solid choice for small businesses looking for comprehensive solutions.
- **According to verified reviews** , Zoho Assist stands out for its high-quality support, with users noting that technicians can quickly start sessions and manage multiple devices without a steep learning curve. This responsiveness is crucial for maintaining client satisfaction and operational efficiency.
- **Reviewers mention** that Kaseya VSA, while effective, sometimes faces challenges in meeting specific workflow needs, with some users reporting configuration difficulties. However, they still appreciate the overall functionality and the ability to manage multiple tools from a single hub.
- **G2 reviewers highlight** that Zoho Assist's performance is generally smooth, with a small client footprint that allows for quick connections and minimal disruption to clients' work. This efficiency is a significant advantage for businesses that prioritize quick resolutions.
- **Users express mixed feelings** about Kaseya VSA's support quality, with some noting that while the product works as expected, there are areas for improvement in customer service responsiveness. In contrast, Zoho Assist consistently receives high marks for its support, contributing to a more positive overall user experience.



| | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 326 | 706 | 
| **Largest Market Segment** | Small-Business (52.2% of reviews) | Small-Business (71.4% of reviews) | 
| **Entry Level Price** | standard | $0 1 Remote Support Technician and 5 Unattended Computers | 

---
## Top Pros & Cons

### Kaseya VSA

Pros:
- Ease of Use (7 reviews)
- Automation (6 reviews)

Cons:
- Missing Features (4 reviews)
- Connection Issues (3 reviews)

### Zoho Assist

Pros:
- Ease of Use (138 reviews)
- Remote Access (96 reviews)

Cons:
- Remote Access Issues (30 reviews)
- Feature Limitations (21 reviews)

---
## Ratings Comparison
| Rating | Kaseya VSA | Zoho Assist | 
|---|---|---|
  | **Meets Requirements** | 8.3 (257 reviews) | 9.2 (585 reviews) | 
  | **Ease of Use** | 7.6 (265 reviews) | 9.3 (598 reviews) | 
  | **Ease of Setup** | 7.2 (220 reviews) | 9.3 (515 reviews) | 
  | **Ease of Admin** | 7.9 (218 reviews) | 9.3 (414 reviews) | 
  | **Quality of Support** | 7.4 (246 reviews) | 9.0 (492 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.7 (210 reviews) | 9.2 (399 reviews) | 
  | **Product Direction (% positive)** | 7.4 (258 reviews) | 9.4 (568 reviews) | 

---
## Pricing

### Kaseya VSA

#### Entry-Level Pricing

Plan: Kaseya VSA Pricing

Price: standard

Description: Full featured solution for IT departments and MSPs.

Key Features:
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management

[Learn more about Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)

#### Free Trial

Yes

### Zoho Assist

#### Entry-Level Pricing

Plan: Free Edition (free plan, free forever)

Price: $0 1 Remote Support Technician and 5 Unattended Computers

Description: 1 Simultaneous Session

Key Features:
- Instant Chat
- Desktop App
- UAC Compatible

[Browse all 6 editions](https://www.g2.com/products/zoho-assist/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | N/A | N/A |
| **Zoho Assist** | N/A | N/A |

#### Communication

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | 8.2/10 | 122 |
| **Zoho Assist** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Device Management** | 8.3 (121 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Remote Monitoring** | 8.6 (118 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 7.8 (113 reviews) | Not enough data | 
| **Application Deployment** | 7.7 (114 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 8.1 (117 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 

#### Service Management

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Remote Access** | 8.5 (119 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | N/A | N/A |
| **Zoho Assist** | 7.7/10 | 54 |

#### Presenter Tools

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Live Preview** | Not enough data | 7.6 (45 reviews) | 
| **Notifications Blocker** | Not enough data | 6.9 (43 reviews) | 
| **Remote Control** | Not enough data | 8.5 (44 reviews) | 
| **Switch Presenter** | Not enough data | 7.8 (43 reviews) | 

#### Conferencing Options

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Group Live Chat** | Not enough data | 7.8 (44 reviews) | 
| **Audio Conferencing** | Not enough data | 7.5 (46 reviews) | 
| **Video Conferencing** | Not enough data | 7.4 (46 reviews) | 

#### Application Tools

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Password Protection** | Not enough data | 8.1 (40 reviews) | 
| **Recording** | Not enough data | 7.8 (42 reviews) | 
| **In-Browser Application** | Not enough data | 8.8 (47 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Decision Making** | Not enough data | 6.3 (22 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | N/A | N/A |
| **Zoho Assist** | N/A | N/A |

#### ServiceNow Apps

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | 7.4/10 | 113 |
| **Zoho Assist** | 8.5/10 | 281 |

#### Administration

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Screen Sharing** | 8.8 (106 reviews) | 9.3 (235 reviews) | 
| **File Sharing** | 8.0 (101 reviews) | 8.6 (201 reviews) | 
| **Session Recording** | 7.8 (91 reviews) | 8.3 (173 reviews) | 
| **Unattended Remote Access** | 8.6 (107 reviews) | 9.4 (229 reviews) | 
| **Multi - Session Handling** | 8.2 (94 reviews) | 8.5 (180 reviews) | 
| **Multi-Monitor Support** | 7.8 (99 reviews) | 8.6 (185 reviews) | 

#### Maintenance

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Remote Reboot** | 8.7 (102 reviews) | 8.6 (185 reviews) | 
| **Remote Printing** | 7.1 (84 reviews) | 8.2 (163 reviews) | 

#### Communication 

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Text Chat** | 7.3 (93 reviews) | 8.5 (182 reviews) | 
| **VoIP** | 5.4 (79 reviews) | 7.3 (146 reviews) | 
| **Video Conference Call** | 5.6 (78 reviews) | 7.1 (148 reviews) | 
| **Screen Annotations** | 6.6 (77 reviews) | 7.8 (148 reviews) | 

#### Security

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Data Encryption** | 7.4 (81 reviews) | 8.7 (162 reviews) | 
| **Compliance** | 7.7 (88 reviews) | 8.8 (152 reviews) | 

#### Device Support

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Mobile Device Access** | 6.1 (82 reviews) | 8.3 (171 reviews) | 
| **Multi-Platform Support** | 7.6 (94 reviews) | 8.9 (181 reviews) | 
| **Cross-Platform** | 7.5 (93 reviews) | 8.8 (171 reviews) | 

#### Performance

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Reporting** | 7.7 (98 reviews) | 8.4 (165 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | N/A | N/A |
| **Zoho Assist** | 8.8/10 | 9 |

#### Administration

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Access Control** | Not enough data | 8.9 (9 reviews) | 
| **Web Page Navigation** | Not enough data | 8.8 (8 reviews) | 
| **Real Time Assistance** | Not enough data | 8.8 (8 reviews) | 

#### Security

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Data Security** | Not enough data | 8.8 (8 reviews) | 
| **Data Masking** | Not enough data | 8.5 (8 reviews) | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | 7.5/10 | 77 |
| **Zoho Assist** | N/A | N/A |

#### Incident Management

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Automate Ticket Routing** | 7.9 (58 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.0 (57 reviews) | Not enough data | 
| **Ticket Notifications** | 8.0 (60 reviews) | Not enough data | 
| **Knowledge Base** | 7.3 (59 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 7.6 (54 reviews) | Not enough data | 

#### Reporting

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Dashboards** | 7.3 (68 reviews) | Not enough data | 
| **Time Tracking** | 6.8 (55 reviews) | Not enough data | 
| **Surveys** | 6.5 (50 reviews) | Not enough data | 

#### Access & Usability

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Mobile** | 6.5 (53 reviews) | Not enough data | 
| **Self Service** | 7.6 (55 reviews) | Not enough data | 
| **Active Directory** | 7.9 (57 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.0 (49 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | 7.8/10 | 134 |
| **Zoho Assist** | N/A | N/A |

#### Analysis

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Threat Detection** | 7.3 (86 reviews) | Not enough data | 

#### Platform

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Unified Communications Platform** | 7.1 (80 reviews) | Not enough data | 
| **Remote Access** | 8.4 (123 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 7.8 (85 reviews) | Not enough data | 
| **Asset Tracking** | 8.3 (112 reviews) | Not enough data | 
| **IT Knowledge Management** | 7.6 (94 reviews) | Not enough data | 

#### Security

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Endpoint Protection** | 7.8 (97 reviews) | Not enough data | 
| **Patch Management** | 8.2 (120 reviews) | Not enough data | 
| **Disaster Recovery** | Feature Not Available | Not enough data | 
| **Service Management** | 8.0 (104 reviews) | Not enough data | 
| **Workflow Management** | 7.6 (94 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | N/A | N/A |
| **Zoho Assist** | 8.5/10 | 264 |

#### Administration

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Usage Information** | Not enough data | Feature Not Available | 
| **Integrations** | Not enough data | 8.3 (195 reviews) | 
| **Diagnostics** | Not enough data | 8.2 (196 reviews) | 
| **Session Recording** | Not enough data | 8.1 (176 reviews) | 
| **Session Transfer** | Not enough data | 8.2 (175 reviews) | 
| **Unattended Access** | Not enough data | 9.2 (225 reviews) | 
| **File Sharing** | Not enough data | 8.6 (208 reviews) | 

#### Platform

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.7 (202 reviews) | 
| **Mobile Device Access** | Not enough data | 8.3 (190 reviews) | 
| **Applications Management** | Not enough data | Feature Not Available | 
| **Remote Device Control** | Not enough data | 9.2 (217 reviews) | 

#### Security

| Feature | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Remote Wipe** | Not enough data | Feature Not Available | 
| **Device Management** | Not enough data | Feature Not Available | 
| **Device Enrollment** | Not enough data | 8.4 (163 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to Kaseya VSA (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Service Desk Software](https://www.g2.com/categories/service-desk), [Patch Management Software](https://www.g2.com/categories/patch-management)

**Unique to Zoho Assist (4):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Co-Browsing Software](https://www.g2.com/categories/co-browsing)


---
## Reviewer Demographics

### By Company Size

| Segment | Kaseya VSA | Zoho Assist | 
|---|---|---|
| **Small-Business** | 52.2% | 71.4% | 
| **Mid-Market** | 41.7% | 23.3% | 
| **Enterprise** | 6.1% | 5.3% | 

### By Industry

#### Kaseya VSA

- **Information Technology and Services:** 37.0%
- **Computer & Network Security:** 9.3%
- **Computer Networking:** 2.6%
- **Primary/Secondary Education:** 2.6%
- **Financial Services:** 2.3%
- **Consulting:** 1.9%
- **Banking:** 1.9%
- **Computer Software:** 1.9%
- **Construction:** 1.9%
- **Accounting:** 1.6%
- **Other:** 37.0%

#### Zoho Assist

- **Information Technology and Services:** 26.3%
- **Computer & Network Security:** 7.4%
- **Computer Software:** 5.9%
- **Computer Networking:** 2.6%
- **Retail:** 2.4%
- **Consulting:** 2.3%
- **Non-Profit Organization Management:** 2.3%
- **Computer Hardware:** 2.1%
- **Education Management:** 2.1%
- **Automotive:** 2.0%
- **Other:** 44.5%

---
## Alternatives

### Alternatives to Kaseya VSA

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1205 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (560 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1119 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4015 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (349 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1336 reviews)
- [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews)

### Alternatives to Zoho Assist

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4015 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (517 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1099 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (658 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)

---
## Top Discussions

### Kaseya VSA

- Title: [What if I'm under contract with another solution?](https://www.g2.com/discussions/what-if-i-m-under-contract-with-another-solution) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing..."
- Title: [Is there a Free Trial available of the Product?](https://www.g2.com/discussions/is-there-a-free-trial-available-of-the-product) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we..."
- Title: [Where is Kaseya located?](https://www.g2.com/discussions/where-is-kaseya-located) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us..."
- Title: [Does VSA integrate with any other related providers?](https://www.g2.com/discussions/does-vsa-integrate-with-any-other-related-providers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their..."
- Title: [What does Kaseya do?](https://www.g2.com/discussions/what-does-kaseya-do) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT..."

### Zoho Assist

- Title: [The lag time to connect is REALLY slow. Anything I can do to improve that?](https://www.g2.com/discussions/the-lag-time-to-connect-is-really-slow-anything-i-can-do-to-improve-that) — 7 comments, 1 upvote
  > **Top comment:** "Cindy, what you call "lag time" to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I..."
- Title: [What is Zoho Assist used for?](https://www.g2.com/discussions/what-is-zoho-assist-used-for) — 1 comment
  > **Top comment:** "Remote Support Software"
- Title: [Is there an app that runs where I ca connect with my account without  using browser.](https://www.g2.com/discussions/25147-is-there-an-app-that-runs-where-i-ca-connect-with-my-account-without-using-browser) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [Will connection times be improved.](https://www.g2.com/discussions/12824-will-connection-times-be-improved) — 1 comment, 1 upvote
  > **Top comment:** "Paul this could also be caused by the actual desktop/server that has the agent installed.  Generally, Zoho Assist agent depends on DNS to reach Zoho Assist..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kaseya-vsa-vs-zoho-assist)