# Kaseya VSA vs SuperOps Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Kaseya VSA excels in remote monitoring and management capabilities, with users appreciating its automation features that simplify device oversight and issue resolution. One user noted, "I appreciate its remote management and automation features, which make it really easy to monitor devices, push updates, and fix issues without needing physical access."
- **Users say** that SuperOps stands out for its user-friendly interface and modern design, which enhances the overall experience. Reviewers highlighted the "tab-based exploration" that helps manage multiple tasks efficiently, making it a favorite for those who value a sleek UI.
- **According to verified reviews** , Kaseya VSA has a strong reputation for its support, with users describing it as "phenomenal." This level of support is crucial for businesses that rely on timely assistance for their IT management needs.
- **Reviewers mention** that SuperOps offers excellent value for its price, particularly praising its patch management feature as "incredibly thorough and easy to use." This aspect is especially appealing for small businesses looking for cost-effective solutions without sacrificing quality.
- **G2 reviewers highlight** that Kaseya VSA is particularly favored by small businesses, with over half of its reviews coming from this segment. This suggests that it may be better suited for smaller organizations that require robust IT management tools without the complexity that larger enterprises might need.
- **Users report** that SuperOps has a more modern approach to integration, with features that allow seamless connections to external sources like Outlook and Pax8. This flexibility is a significant advantage for businesses looking to streamline their operations and enhance productivity.



| | Kaseya VSA | SuperOps | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 326 | 200 | 
| **Largest Market Segment** | Small-Business (52.2% of reviews) | Small-Business (84.4% of reviews) | 
| **Entry Level Price** | standard | $79.00 Per Month | 

---
## Top Pros & Cons

### Kaseya VSA

Pros:
- Ease of Use (10 reviews)
- Automation (9 reviews)

Cons:
- Missing Features (5 reviews)
- Connectivity Issues (4 reviews)

### SuperOps

Pros:
- Ease of Use (78 reviews)
- Customer Support (66 reviews)

Cons:
- Missing Features (45 reviews)
- Feature Issues (22 reviews)

---
## Ratings Comparison
| Rating | Kaseya VSA | SuperOps | 
|---|---|---|
  | **Meets Requirements** | 8.3 (257 reviews) | 8.6 (164 reviews) | 
  | **Ease of Use** | 7.6 (265 reviews) | 8.9 (171 reviews) | 
  | **Ease of Setup** | 7.2 (220 reviews) | 8.7 (153 reviews) | 
  | **Ease of Admin** | 7.9 (218 reviews) | 8.9 (101 reviews) | 
  | **Quality of Support** | 7.4 (246 reviews) | 9.1 (162 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.7 (210 reviews) | 9.2 (101 reviews) | 
  | **Product Direction (% positive)** | 7.4 (258 reviews) | 9.1 (149 reviews) | 

---
## Pricing

### Kaseya VSA

#### Entry-Level Pricing

Plan: Kaseya VSA Pricing

Price: standard

Description: Full featured solution for IT departments and MSPs.

Key Features:
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management

[Learn more about Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)

#### Free Trial

Yes

### SuperOps

#### Entry-Level Pricing

Plan: Standard - PSA Only

Price: $79.00 Per Month

Description: PSA Only 

Key Features:
- Ticketing
- Projects
- Automated billing and invoicing

[Browse all 4 editions](https://www.g2.com/products/superops/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | N/A | N/A |
| **SuperOps** | 9.3/10 | 11 |

#### Administration

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Change Management** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | 9.3 (7 reviews) | 
| **Reports & Analytics** | Not enough data | Not enough data | 

#### Service Desk

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Help Desk** | Not enough data | 9.4 (8 reviews) | 
| **Incident Reports** | Not enough data | Not enough data | 
| **Process Workflow** | Not enough data | Not enough data | 

#### Management

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Administration Console** | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **Policy Dictation** | Not enough data | Not enough data | 

#### Functionality

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Ticketing System** | Not enough data | 8.0 (5 reviews) | 
| **Performance Logging** | Not enough data | Not enough data | 
| **Alerting** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | 8.2/10 | 122 |
| **SuperOps** | 8.4/10 | 140 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Device Management** | 8.3 (121 reviews) ✓ Verified | 9.0 (106 reviews) | 
| **Asset Management** | Not enough data | 8.6 (20 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 6.4 (6 reviews) | 

#### Monitoring and Management

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Remote Monitoring** | 8.6 (118 reviews) ✓ Verified | 9.0 (103 reviews) | 
| **Asset Tracking** | 7.8 (113 reviews) | Feature Not Available | 
| **Application Deployment** | 7.7 (114 reviews) ✓ Verified | 8.2 (90 reviews) | 
| **Patch Management** | 8.1 (117 reviews) ✓ Verified | 8.9 (100 reviews) | 
| **Asset Tracking** | Not enough data | 8.0 (9 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.6 (15 reviews) | 

#### Service Management

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Remote Access** | 8.5 (119 reviews) ✓ Verified | 8.9 (108 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.6 (6 reviews) | 
| **Ticketing** | Not enough data | 9.1 (36 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.5 (6 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | N/A | N/A |
| **SuperOps** | N/A | N/A |

#### Scope

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Not enough data | 
| **Multi-OS Support** | Not enough data | Not enough data | 

#### Security

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Remote Wiping** | Not enough data | Not enough data | 

#### Management

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Device Enrollment** | Not enough data | Not enough data | 
| **Device Configuration** | Not enough data | Not enough data | 
| **Device Compliance** | Not enough data | Not enough data | 
| **Usage Information** | Not enough data | Not enough data | 
| **Data Separation** | Not enough data | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | N/A | N/A |
| **SuperOps** | 7.8/10 | 19 |

#### Functionality

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 8.2 (18 reviews) | 
| **Alerting** | Not enough data | 8.3 (18 reviews) | 
| **Improvement Suggestions** | Not enough data | 7.9 (16 reviews) | 
| **Multi-Network Capability** | Not enough data | 7.7 (16 reviews) | 

#### Monitoring - Network Monitoring

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Not enough data | 
| **Automated Network Discovery** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 

#### Management

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Performance Baseline** | Not enough data | 7.7 (16 reviews) | 
| **Data Visualization** | Not enough data | 7.7 (16 reviews) | 
| **Path Analysis** | Not enough data | 7.5 (14 reviews) | 

#### Analytics - Network Monitoring

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Not enough data | 
| **Packet & Flow Analysis** | Not enough data | Not enough data | 

#### Security - Network Monitoring

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Not enough data | 
| **Zero Trust and Identity Management** | Not enough data | Not enough data | 
| **Integrated Network Security** | Not enough data | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Not enough data | 
| **Automated Tasks Routing** | Not enough data | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | 
| **Self-Healing Networks** | Not enough data | Not enough data | 
| **Predictive Network Maintenance** | Not enough data | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | N/A | N/A |
| **SuperOps** | 8.0/10 | 113 |

#### Asset Inventory

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.8 (88 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.4 (82 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 7.8 (61 reviews) | 
| **Mobile Asset Inventory** | Not enough data | Feature Not Available | 
| **Asset Discovery** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (42 reviews) | 
| **AI Text Generation** | Not enough data | 7.5 (41 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Management

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Central Dashboard** | Not enough data | 8.8 (84 reviews) | 
| **Asset Policy Management** | Not enough data | 8.4 (78 reviews) | 
| **Risk Management** | Not enough data | 7.5 (62 reviews) | 
| **Integrations** | Not enough data | 7.5 (97 reviews) | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | N/A | N/A |
| **SuperOps** | 6.9/10 | 96 |

#### Customer Management

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Customer Profiles** | Not enough data | 8.3 (63 reviews) | 
| **Sales** | Not enough data | 6.9 (48 reviews) | 
| **Marketing** | Not enough data | 6.0 (45 reviews) | 
| **Client Portal** | Not enough data | 7.5 (57 reviews) | 

#### Project Management

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Project Planning** | Not enough data | 7.2 (56 reviews) | 
| **Project Tracking** | Not enough data | 7.1 (60 reviews) | 
| **Resource Definition** | Not enough data | 7.4 (48 reviews) | 
| **Resource Management** | Not enough data | 7.7 (50 reviews) | 

#### Accounting

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Revenue Recognition** | Not enough data | 7.0 (45 reviews) | 
| **Invoice Management** | Not enough data | 6.9 (53 reviews) | 
| **Payments** | Not enough data | 6.8 (44 reviews) | 
| **Project Accounting** | Not enough data | 6.2 (40 reviews) | 
| **Budget Tracking** | Not enough data | 5.8 (40 reviews) | 

#### Portfolio Management

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Portfolio Definition** | Not enough data | 6.3 (38 reviews) | 
| **Portfolio Performance** | Not enough data | 6.3 (38 reviews) | 
| **Risk** | Not enough data | 6.7 (40 reviews) | 
| **Portfolio Mix** | Not enough data | 6.4 (39 reviews) | 

#### Analytics

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Forecasting** | Not enough data | 5.9 (39 reviews) | 
| **Reporting** | Not enough data | 7.4 (57 reviews) | 
| **KPIs** | Not enough data | 7.0 (44 reviews) | 

#### Administration

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Standard Integrations** | Not enough data | 7.5 (67 reviews) | 
| **Workflow** | Not enough data | 7.7 (53 reviews) | 
| **Access Management** | Not enough data | 7.7 (53 reviews) | 

#### Platform

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **APIs** | Not enough data | 7.3 (45 reviews) | 
| **Internationalization** | Not enough data | 7.5 (38 reviews) | 
| **Performance and Reliability** | Not enough data | 8.2 (76 reviews) | 
| **Mobile** | Not enough data | 7.4 (56 reviews) | 
| **Offline Access** | Not enough data | 4.0 (36 reviews) | 

#### Generative AI

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.7 (35 reviews) | 
| **AI Text Summarization** | Not enough data | 6.8 (35 reviews) | 

#### Artificial Intelligence - Professional Services Automation

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **Smart task suggestions** | Not enough data | Not enough data | 
| **Automated workflows** | Not enough data | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | 7.4/10 | 113 |
| **SuperOps** | 9.5/10 | 5 |

#### Administration

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Screen Sharing** | 8.8 (106 reviews) | 9.7 (5 reviews) | 
| **File Sharing** | 8.0 (101 reviews) | Not enough data | 
| **Session Recording** | 7.8 (91 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.6 (107 reviews) | 9.3 (5 reviews) | 
| **Multi - Session Handling** | 8.2 (94 reviews) | Not enough data | 
| **Multi-Monitor Support** | 7.8 (99 reviews) | Not enough data | 

#### Maintenance

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Remote Reboot** | 8.7 (102 reviews) | Not enough data | 
| **Remote Printing** | 7.1 (84 reviews) | Not enough data | 

#### Communication 

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Text Chat** | 7.3 (93 reviews) | Not enough data | 
| **VoIP** | 5.4 (79 reviews) | Not enough data | 
| **Video Conference Call** | 5.6 (78 reviews) | Not enough data | 
| **Screen Annotations** | 6.6 (77 reviews) | Not enough data | 

#### Security

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Data Encryption** | 7.4 (81 reviews) | Not enough data | 
| **Compliance** | 7.7 (88 reviews) | Not enough data | 

#### Device Support

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Mobile Device Access** | 6.1 (82 reviews) | Not enough data | 
| **Multi-Platform Support** | 7.6 (94 reviews) | Not enough data | 
| **Cross-Platform** | 7.5 (93 reviews) | Not enough data | 

#### Performance

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Reporting** | 7.7 (98 reviews) | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | 7.5/10 | 77 |
| **SuperOps** | N/A | N/A |

#### Incident Management

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Automate Ticket Routing** | 7.9 (58 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.0 (57 reviews) | Not enough data | 
| **Ticket Notifications** | 8.0 (60 reviews) | Not enough data | 
| **Knowledge Base** | 7.3 (59 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 7.6 (54 reviews) | Not enough data | 

#### Reporting

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Dashboards** | 7.3 (68 reviews) | Not enough data | 
| **Time Tracking** | 6.8 (55 reviews) | Not enough data | 
| **Surveys** | 6.5 (50 reviews) | Not enough data | 

#### Access & Usability

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Mobile** | 6.5 (53 reviews) | Not enough data | 
| **Self Service** | 7.6 (55 reviews) | Not enough data | 
| **Active Directory** | 7.9 (57 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.0 (49 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | 7.8/10 | 134 |
| **SuperOps** | N/A | N/A |

#### Analysis

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Threat Detection** | 7.3 (86 reviews) | Not enough data | 

#### Platform

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Unified Communications Platform** | 7.1 (80 reviews) | Not enough data | 
| **Remote Access** | 8.4 (123 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 7.8 (85 reviews) | Not enough data | 
| **Asset Tracking** | 8.3 (112 reviews) | Not enough data | 
| **IT Knowledge Management** | 7.6 (94 reviews) | Not enough data | 

#### Security

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Endpoint Protection** | 7.8 (97 reviews) | Not enough data | 
| **Patch Management** | 8.2 (120 reviews) | Not enough data | 
| **Disaster Recovery** | Feature Not Available | Not enough data | 
| **Service Management** | 8.0 (104 reviews) | Not enough data | 
| **Workflow Management** | 7.6 (94 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Kaseya VSA | SuperOps | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Patch Management Software](https://www.g2.com/categories/patch-management)

**Unique to Kaseya VSA (1):** [Service Desk Software](https://www.g2.com/categories/service-desk)

**Unique to SuperOps (5):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Kaseya VSA | SuperOps | 
|---|---|---|
| **Small-Business** | 52.2% | 84.4% | 
| **Mid-Market** | 41.7% | 14.1% | 
| **Enterprise** | 6.1% | 1.5% | 

### By Industry

#### Kaseya VSA

- **Information Technology and Services:** 37.0%
- **Computer & Network Security:** 9.3%
- **Computer Networking:** 2.6%
- **Primary/Secondary Education:** 2.6%
- **Financial Services:** 2.3%
- **Consulting:** 1.9%
- **Banking:** 1.9%
- **Computer Software:** 1.9%
- **Construction:** 1.9%
- **Accounting:** 1.6%
- **Other:** 37.0%

#### SuperOps

- **Information Technology and Services:** 45.7%
- **Computer & Network Security:** 21.2%
- **Computer Networking:** 4.3%
- **Primary/Secondary Education:** 2.7%
- **Consulting:** 2.2%
- **Education Management:** 2.2%
- **Information Services:** 1.6%
- **Accounting:** 1.1%
- **Architecture & Planning:** 1.1%
- **Biotechnology:** 1.1%
- **Other:** 16.8%

---
## Alternatives

### Alternatives to Kaseya VSA

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1237 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4973 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (562 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1126 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4088 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (536 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (355 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1343 reviews)
- [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews)

### Alternatives to SuperOps

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4973 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1237 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (536 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (790 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (562 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1152 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1126 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (355 reviews)
- [Autotask](https://www.g2.com/products/autotask/reviews) — 4.2/5 stars (625 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)

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## Top Discussions

### Kaseya VSA

- Title: [What if I'm under contract with another solution?](https://www.g2.com/discussions/what-if-i-m-under-contract-with-another-solution) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing..."
- Title: [Is there a Free Trial available of the Product?](https://www.g2.com/discussions/is-there-a-free-trial-available-of-the-product) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we..."
- Title: [Where is Kaseya located?](https://www.g2.com/discussions/where-is-kaseya-located) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us..."
- Title: [Does VSA integrate with any other related providers?](https://www.g2.com/discussions/does-vsa-integrate-with-any-other-related-providers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their..."
- Title: [What does Kaseya do?](https://www.g2.com/discussions/what-does-kaseya-do) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT..."

### SuperOps

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kaseya-vsa-vs-superops)