Compare Kaseya VSA and Splashtop Remote Support 
At a Glance
Market Segments
Small-Business (51.8% of reviews)
Small-Business (60.1% of reviews)
Entry-Level Pricing
standard
Starting at $22.00 1 Concurrent technician seat
Kaseya VSA
Star Rating
(323)4.0 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSASplashtop Remote Support
Star Rating
(252)4.7 out of 5
Market Segments
Small-Business (60.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Splashtop Remote Support excels in ease of use, with many users highlighting its straightforward deployment on PCs and smooth remote connections. In contrast, Kaseya VSA, while functional, has received feedback indicating that it can be less intuitive, with some users facing configuration challenges.
- Users say that Splashtop's initial setup is remarkably smooth, allowing for easy modifications to user access through its admin features. Kaseya VSA, however, has been noted for having a more complex setup process, which may require additional training and support.
- Reviewers mention that Splashtop Remote Support offers excellent multi-monitor support and file-sharing capabilities, making it a favorite for teams needing to collaborate effectively. Kaseya VSA, while it does provide these features, has not received the same level of praise, with users indicating that its file-sharing options could be improved.
- According to verified reviews, Splashtop Remote Support stands out for its competitive pricing, which users appreciate as it significantly reduces costs compared to alternatives like LogMeIn Rescue. Kaseya VSA, while offering a comprehensive suite of tools, does not have the same level of cost-effectiveness highlighted by users.
- G2 reviewers report that Kaseya VSA shines in its remote management tools, with users praising its integrated features and overall functionality. However, Splashtop Remote Support has been recognized for its superior customer support, with many users noting the responsiveness and helpfulness of the support team.
- Users say that Splashtop Remote Support is particularly effective for small businesses, with a high percentage of users in this segment reporting satisfaction with its performance. Kaseya VSA also serves small businesses well, but its overall user satisfaction ratings are lower, indicating potential areas for improvement in meeting user needs.
Pricing
Entry-Level Pricing
Kaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management
Splashtop Remote Support
Splashtop Remote Support
Starting at $22.00
1 Concurrent technician seat
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management
Free Trial
Kaseya VSA
Free Trial is available
Splashtop Remote Support
Free Trial is available
Ratings
Meets Requirements
8.3
255
9.5
201
Ease of Use
7.6
263
9.5
201
Ease of Setup
7.2
218
9.4
172
Ease of Admin
7.9
217
9.4
157
Quality of Support
7.4
244
9.3
162
Has the product been a good partner in doing business?
7.7
209
9.5
151
Product Direction (% positive)
7.4
256
9.3
189
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
8.3
121
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
8.6
118
|
Verified
Not enough data
7.8
113
Not enough data
7.7
114
|
Verified
Not enough data
8.1
117
|
Verified
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
8.5
119
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
105
9.4
71
8.0
100
8.9
63
7.8
90
8.6
60
8.6
106
9.2
67
8.2
94
8.7
59
7.8
99
9.0
68
Maintenance
8.7
102
8.7
60
7.1
84
7.9
52
Communication
7.3
93
8.7
58
5.4
79
5.8
48
5.6
78
5.3
46
6.6
77
6.9
49
Security
7.4
81
8.6
57
7.7
88
8.5
56
Device Support
6.1
82
8.7
57
7.6
94
9.1
58
7.5
93
8.8
58
Performance
7.8
97
7.9
51
Generative AI
Not enough data
Feature Not Available
Incident Management
7.9
58
Feature Not Available
8.0
57
6.6
18
8.0
60
6.9
17
7.3
59
8.1
25
7.6
54
Feature Not Available
Reporting
7.3
68
8.0
21
6.8
55
Feature Not Available
6.5
50
Feature Not Available
Access & Usability
6.5
53
8.8
50
7.6
55
Feature Not Available
7.9
57
7.0
19
8.0
49
7.7
19
Agentic AI - Service Desk
Not enough data
7.0
9
Not enough data
7.3
8
Not enough data
8.3
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.5
8
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
7.3
86
Not enough data
Platform
7.1
80
Not enough data
8.4
123
Not enough data
7.8
85
Not enough data
8.3
112
Not enough data
7.6
94
Not enough data
Security
7.8
97
Not enough data
8.2
120
Not enough data
Feature Not Available
Not enough data
8.0
104
Not enough data
7.6
94
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kaseya VSA and Splashtop Remote Support are categorized as Remote Support, Service Desk, and Patch Management
Unique Categories
Kaseya VSA is categorized as Remote Monitoring & Management (RMM) and Enterprise IT Management
Splashtop Remote Support is categorized as Endpoint Management
Reviews
Reviewers' Company Size
Kaseya VSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
36.9%
Computer & Network Security
9.4%
Computer Networking
2.6%
Primary/Secondary Education
2.6%
Financial Services
2.3%
Other
46.3%
Information Technology and Services
23.4%
Computer & Network Security
7.4%
Computer Software
7.4%
Construction
3.9%
Accounting
3.5%
Other
54.5%
Discussions
What if I'm under contract with another solution?
1 Comment
Official Response from Kaseya VSA
We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing...Read more
Is there a Free Trial available of the Product?
1 Comment
Official Response from Kaseya VSA
We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
Splashtop Remote Support has no discussions with answers
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