G2 reviewers report that Patch My PC excels in user-friendliness, with many praising its simple interface that allows for straightforward application deployment without the need for complex coding or configurations. In contrast, while Kaseya VSA has received positive feedback for its overall functionality, some users have noted challenges in matching their specific workflow needs.
Users say that Patch My PC's setup process is remarkably quick and intuitive, often described as a "fire and forget" solution. This ease of setup is a significant advantage over Kaseya VSA, where some users have expressed that the implementation can be more cumbersome and less intuitive.
Reviewers mention that the quality of support for Patch My PC is outstanding, with a high level of satisfaction reported. Users appreciate the responsive assistance they receive, which contrasts with Kaseya VSA, where support quality has been rated lower, indicating room for improvement in customer service.
According to verified reviews, Patch My PC has a higher overall satisfaction score, reflecting a more favorable user experience. Users frequently highlight the effectiveness of its third-party patching capabilities, while Kaseya VSA, despite having a solid feature set, has a lower satisfaction rating, suggesting that it may not meet all user expectations.
G2 reviewers report that Patch My PC is particularly well-suited for enterprise environments, with a significant portion of its user base coming from larger organizations. In contrast, Kaseya VSA is more commonly used by small businesses, which may limit its appeal for users in larger settings looking for robust solutions.
Users say that Kaseya VSA offers a comprehensive suite of tools, with some praising its RMM capabilities and interface. However, the overall user experience is often overshadowed by the challenges in ease of use and setup compared to Patch My PC, which consistently receives accolades for its straightforward deployment process.
Pricing
Entry-Level Pricing
Kaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT...Read more
Does VSA integrate with any other related providers?
1 Comment
Official Response from Kaseya VSA
VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
PatchMyPC is used in combination (or standalone) with Microsoft Configuration Manager and Microsoft Intune to patch, and package for deployment, 3rd party...Read more
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