# Kaseya VSA vs N-able Take Control Comparison

| | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 323 | 150 | 
| **Largest Market Segment** | Small-Business (51.8% of reviews) | Small-Business (69.6% of reviews) | 
| **Entry Level Price** | standard | $19 month | 

---
## Top Pros & Cons

### Kaseya VSA

Pros:
- Ease of Use (7 reviews)
- Automation (6 reviews)

Cons:
- Missing Features (4 reviews)
- Connection Issues (3 reviews)

### N-able Take Control

Pros:
- Ease of Use (2 reviews)
- Easy Setup (2 reviews)

Cons:
- Implementation Difficulty (2 reviews)
- Mobile App Issues (2 reviews)

---
## Ratings Comparison
| Rating | Kaseya VSA | N-able Take Control | 
|---|---|---|
  | **Meets Requirements** | 8.3 (255 reviews) | 9.2 (95 reviews) | 
  | **Ease of Use** | 7.6 (263 reviews) | 9.1 (97 reviews) | 
  | **Ease of Setup** | 7.2 (218 reviews) | 9.0 (78 reviews) | 
  | **Ease of Admin** | 7.9 (217 reviews) | 9.0 (74 reviews) | 
  | **Quality of Support** | 7.4 (244 reviews) | 8.7 (85 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.7 (209 reviews) | 8.6 (68 reviews) | 
  | **Product Direction (% positive)** | 7.4 (256 reviews) | 8.8 (89 reviews) | 

---
## Pricing

### Kaseya VSA

#### Entry-Level Pricing

Plan: Kaseya VSA Pricing

Price: standard

Description: Full featured solution for IT departments and MSPs.

Key Features:
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management

[Learn more about Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)

#### Free Trial

Yes

### N-able Take Control

#### Entry-Level Pricing

Plan: Take Control annual contract

Price: $19 month

Description: USD if billed annually. One concurrent user per license. Other currencies available - EUR, GBP, AUD, NZD, CAD, SEK, ZAR

Key Features:
- Attended and unattended support
- Connections typically in under eight seconds
- Support for iOS and Android mobile devices (included)

[Browse all 2 editions](https://www.g2.com/products/n-able-take-control/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | 8.2/10 | 122 |
| **N-able Take Control** | N/A | N/A |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Device Management** | 8.3 (121 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Remote Monitoring** | 8.6 (118 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | 7.8 (113 reviews) | Not enough data | 
| **Application Deployment** | 7.7 (114 reviews) ✓ Verified | Not enough data | 
| **Patch Management** | 8.1 (117 reviews) ✓ Verified | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 

#### Service Management

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Remote Access** | 8.5 (119 reviews) ✓ Verified | Not enough data | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | 7.4/10 | 111 |
| **N-able Take Control** | 8.1/10 | 18 |

#### Administration

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Screen Sharing** | 8.7 (105 reviews) | 9.4 (18 reviews) | 
| **File Sharing** | 8.0 (100 reviews) | 9.0 (17 reviews) | 
| **Session Recording** | 7.8 (90 reviews) | 7.9 (16 reviews) | 
| **Unattended Remote Access** | 8.6 (106 reviews) | 9.8 (16 reviews) | 
| **Multi - Session Handling** | 8.2 (94 reviews) | 9.1 (17 reviews) | 
| **Multi-Monitor Support** | 7.8 (99 reviews) | 8.5 (17 reviews) | 

#### Maintenance

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Remote Reboot** | 8.7 (102 reviews) | 9.4 (18 reviews) | 
| **Remote Printing** | 7.1 (84 reviews) | 8.0 (16 reviews) | 

#### Communication 

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Text Chat** | 7.3 (93 reviews) | 8.6 (17 reviews) | 
| **VoIP** | 5.4 (79 reviews) | 6.0 (14 reviews) | 
| **Video Conference Call** | 5.6 (78 reviews) | 5.7 (14 reviews) | 
| **Screen Annotations** | 6.6 (77 reviews) | 6.0 (14 reviews) | 

#### Security

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Data Encryption** | 7.4 (81 reviews) | 8.1 (16 reviews) | 
| **Compliance** | 7.7 (88 reviews) | 8.3 (16 reviews) | 

#### Device Support

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Mobile Device Access** | 6.1 (82 reviews) | 6.2 (13 reviews) | 
| **Multi-Platform Support** | 7.6 (94 reviews) | 8.5 (17 reviews) | 
| **Cross-Platform** | 7.5 (93 reviews) | 8.3 (17 reviews) | 

#### Performance

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Reporting** | 7.8 (97 reviews) | 8.2 (16 reviews) | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | 7.5/10 | 77 |
| **N-able Take Control** | N/A | N/A |

#### Incident Management

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Automate Ticket Routing** | 7.9 (58 reviews) | Not enough data | 
| **Ticket Prioritization** | 8.0 (57 reviews) | Not enough data | 
| **Ticket Notifications** | 8.0 (60 reviews) | Not enough data | 
| **Knowledge Base** | 7.3 (59 reviews) | Not enough data | 
| **Knowledge Base/Ticket Integration** | 7.6 (54 reviews) | Not enough data | 

#### Reporting

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Dashboards** | 7.3 (68 reviews) | Not enough data | 
| **Time Tracking** | 6.8 (55 reviews) | Not enough data | 
| **Surveys** | 6.5 (50 reviews) | Not enough data | 

#### Access & Usability

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Mobile** | 6.5 (53 reviews) | Not enough data | 
| **Self Service** | 7.6 (55 reviews) | Not enough data | 
| **Active Directory** | 7.9 (57 reviews) | Not enough data | 
| **Multi-Channel Access** | 8.0 (49 reviews) | Not enough data | 

#### Agentic AI - Service Desk

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Kaseya VSA** | 7.8/10 | 134 |
| **N-able Take Control** | N/A | N/A |

#### Analysis

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Threat Detection** | 7.3 (86 reviews) | Not enough data | 

#### Platform

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Unified Communications Platform** | 7.1 (80 reviews) | Not enough data | 
| **Remote Access** | 8.4 (123 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 7.8 (85 reviews) | Not enough data | 
| **Asset Tracking** | 8.3 (112 reviews) | Not enough data | 
| **IT Knowledge Management** | 7.6 (94 reviews) | Not enough data | 

#### Security

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Endpoint Protection** | 7.8 (97 reviews) | Not enough data | 
| **Patch Management** | 8.2 (120 reviews) | Not enough data | 
| **Disaster Recovery** | Feature Not Available | Not enough data | 
| **Service Management** | 8.0 (104 reviews) | Not enough data | 
| **Workflow Management** | 7.6 (94 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to Kaseya VSA (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Service Desk Software](https://www.g2.com/categories/service-desk), [Patch Management Software](https://www.g2.com/categories/patch-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Kaseya VSA | N-able Take Control | 
|---|---|---|
| **Small-Business** | 51.8% | 69.6% | 
| **Mid-Market** | 42.1% | 24.6% | 
| **Enterprise** | 6.1% | 5.8% | 

### By Industry

#### Kaseya VSA

- **Information Technology and Services:** 36.9%
- **Computer & Network Security:** 9.4%
- **Computer Networking:** 2.6%
- **Primary/Secondary Education:** 2.6%
- **Financial Services:** 2.3%
- **Consulting:** 1.9%
- **Banking:** 1.9%
- **Computer Software:** 1.9%
- **Construction:** 1.9%
- **Accounting:** 1.6%
- **Other:** 36.9%

#### N-able Take Control

- **Information Technology and Services:** 48.6%
- **Computer & Network Security:** 9.4%
- **Computer Networking:** 6.5%
- **Computer Software:** 4.3%
- **Accounting:** 2.9%
- **Information Services:** 2.2%
- **Computer Hardware:** 1.4%
- **Retail:** 1.4%
- **Packaging and Containers:** 1.4%
- **Non-Profit Organization Management:** 1.4%
- **Other:** 20.3%

---
## Alternatives

### Alternatives to Kaseya VSA

- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1141 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1092 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3952 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (501 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews)

### Alternatives to N-able Take Control

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- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1141 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (693 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)

---
## Top Discussions

### Kaseya VSA

- Title: [What if I'm under contract with another solution?](https://www.g2.com/discussions/what-if-i-m-under-contract-with-another-solution) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing..."
- Title: [Is there a Free Trial available of the Product?](https://www.g2.com/discussions/is-there-a-free-trial-available-of-the-product) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we..."
- Title: [Where is Kaseya located?](https://www.g2.com/discussions/where-is-kaseya-located) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us..."
- Title: [Does VSA integrate with any other related providers?](https://www.g2.com/discussions/does-vsa-integrate-with-any-other-related-providers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their..."
- Title: [What does Kaseya do?](https://www.g2.com/discussions/what-does-kaseya-do) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT..."

### N-able Take Control

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kaseya-vsa-vs-n-able-take-control)