Compare Kaseya VSA and N-able MSP Manager

At a Glance
Kaseya VSA
Kaseya VSA
Star Rating
(322)4.1 out of 5
Market Segments
Small-Business (51.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSA
N-able MSP Manager
N-able MSP Manager
Star Rating
(32)3.6 out of 5
Market Segments
Small-Business (68.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about N-able MSP Manager

Kaseya VSA vs N-able MSP Manager

When assessing the two solutions, reviewers found N-able MSP Manager easier to use, and do business with overall. However, reviewers preferred the ease of administration with Kaseya VSA. Reviewers felt that the products are equally easy to set up.

  • Reviewers felt that Kaseya VSA meets the needs of their business better than N-able MSP Manager.
  • When comparing quality of ongoing product support, Kaseya VSA and N-able MSP Manager provide similar levels of assistance.
  • For feature updates and roadmaps, our reviewers preferred the direction of Kaseya VSA over N-able MSP Manager.
Pricing
Entry-Level Pricing
Kaseya VSA
Kaseya VSA Pricing
standard
Learn more about Kaseya VSA
N-able MSP Manager
No pricing available
Free Trial
Kaseya VSA
Free Trial is available
N-able MSP Manager
Free Trial is available
Ratings
Meets Requirements
8.4
254
7.4
28
Ease of Use
7.7
262
7.9
28
Ease of Setup
7.3
217
7.3
23
Ease of Admin
7.9
216
7.7
21
Quality of Support
7.4
243
7.4
28
Has the product been a good partner in doing business?
7.8
208
8.2
21
Product Direction (% positive)
7.4
255
6.1
27
Features by Category
Not enough data
6.8
12
Ticket and Case Management
Not enough data
7.0
11
|
Verified
Not enough data
7.6
11
|
Verified
Not enough data
7.0
11
|
Verified
Not enough data
7.3
10
|
Verified
Not enough data
6.3
10
Not enough data
6.7
11
Not enough data
7.4
11
|
Verified
Not enough data
6.5
10
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
7.3
11
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
5.4
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
5.8
8
|
Verified
Not enough data
6.2
10
|
Verified
Not enough data
7.0
10
|
Verified
Not enough data
7.4
9
|
Verified
Not enough data
6.5
11
|
Verified
Not enough data
7.1
11
|
Verified
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
8.2
122
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.3
121
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
8.6
118
|
Verified
Not enough data
7.8
113
Not enough data
7.7
114
|
Verified
Not enough data
8.1
117
|
Verified
Not enough data
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
8.5
119
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.4
110
Not enough data
Administration
8.7
105
Not enough data
8.0
100
Not enough data
7.8
90
Not enough data
8.6
106
Not enough data
8.2
94
Not enough data
7.8
99
Not enough data
Maintenance
8.7
102
Not enough data
7.1
84
Not enough data
Communication
7.3
93
Not enough data
5.4
79
Not enough data
5.6
78
Not enough data
6.6
77
Not enough data
Security
7.4
81
Not enough data
7.7
88
Not enough data
Device Support
6.1
82
Not enough data
7.6
94
Not enough data
7.5
93
Not enough data
Performance
7.8
96
Not enough data
7.5
77
7.5
15
Incident Management
7.9
58
8.0
14
8.0
57
7.9
14
8.0
60
8.5
14
7.3
59
6.5
13
7.6
54
7.1
11
Reporting
7.3
68
7.3
15
6.8
55
7.7
15
6.5
50
7.4
11
Access & Usability
6.5
53
7.2
12
7.6
55
7.1
15
7.9
57
8.1
9
8.0
49
7.7
11
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
7.8
134
Not enough data
Analysis
7.3
86
Not enough data
Platform
7.1
80
Not enough data
8.4
123
Not enough data
7.8
85
Not enough data
8.3
112
Not enough data
7.6
94
Not enough data
Security
7.8
97
Not enough data
8.2
120
Not enough data
Feature Not Available
Not enough data
8.0
104
Not enough data
7.6
94
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kaseya VSA
Kaseya VSA
N-able MSP Manager
N-able MSP Manager
Kaseya VSA and N-able MSP Manager are categorized as Service Desk
Unique Categories
N-able MSP Manager
N-able MSP Manager is categorized as Help Desk
Reviews
Reviewers' Company Size
Kaseya VSA
Kaseya VSA
Small-Business(50 or fewer emp.)
51.9%
Mid-Market(51-1000 emp.)
41.9%
Enterprise(> 1000 emp.)
6.2%
N-able MSP Manager
N-able MSP Manager
Small-Business(50 or fewer emp.)
68.8%
Mid-Market(51-1000 emp.)
25.0%
Enterprise(> 1000 emp.)
6.3%
Reviewers' Industry
Kaseya VSA
Kaseya VSA
Information Technology and Services
37.0%
Computer & Network Security
9.4%
Primary/Secondary Education
2.6%
Computer Networking
2.6%
Financial Services
2.3%
Other
46.1%
N-able MSP Manager
N-able MSP Manager
Information Technology and Services
43.8%
Computer & Network Security
25.0%
Financial Services
9.4%
Professional Training & Coaching
3.1%
Primary/Secondary Education
3.1%
Other
15.6%
Alternatives
Kaseya VSA
Kaseya VSA Alternatives
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N-able MSP Manager
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Discussions
Kaseya VSA
Kaseya VSA Discussions
What does Kaseya do?
1 Comment
Official Response from Kaseya VSA
Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT...Read more
Does VSA integrate with any other related providers?
1 Comment
Official Response from Kaseya VSA
VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
N-able MSP Manager
N-able MSP Manager Discussions
Monty the Mongoose crying
N-able MSP Manager has no discussions with answers