# Kaseya VSA vs LogMeIn Resolve Comparison --- ## AI Generated Summary - **G2 reviewers report** that Kaseya VSA excels in providing a comprehensive suite of tools, particularly for small businesses. Users appreciate the integration of multiple functionalities in one hub, making it easy to manage various tasks efficiently. One user noted, "I have multiple things in one hub and they're pretty easy to use." - **Users say** that LogMeIn Resolve stands out for its user-friendly interface and reliable remote access capabilities. Reviewers highlight the ease of managing Windows endpoints across different client environments, with one stating, "The remote access experience is reliable, the device visibility is good." - **According to verified reviews** , Kaseya VSA faces challenges in user satisfaction, reflected in its lower G2 Score compared to LogMeIn Resolve. While some users praise its RMM tools and support, others mention configuration difficulties that can hinder their experience. - **Reviewers mention** that LogMeIn Resolve's strong support features contribute to a more streamlined experience for IT teams. Users appreciate having a single portal for employee support, which simplifies their workflow, as one user remarked, "Having a single portal to support employees makes things much easier and more streamlined." - **G2 reviewers report** that Kaseya VSA's implementation process can be less intuitive than that of LogMeIn Resolve. Users have noted that while Kaseya's tools are powerful, the setup can be more complex, which may require additional training and support. - **Users say** that LogMeIn Resolve offers a more robust set of features for remote support, including effective patch management and automation capabilities. Reviewers have highlighted its good features and ease of use, making it a solid choice for mid-market companies looking for reliable IT management solutions. | | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Star Rating** | 4.0 out of 5 | 4.3 out of 5 | | **Total Reviews** | 326 | 468 | | **Largest Market Segment** | Small-Business (52.2% of reviews) | Mid-Market (42.6% of reviews) | | **Entry Level Price** | standard | $29.00 25 endpoints; unlimited agents | --- ## Top Pros & Cons ### Kaseya VSA Pros: - Ease of Use (7 reviews) - Automation (6 reviews) Cons: - Missing Features (4 reviews) - Connection Issues (3 reviews) ### LogMeIn Resolve Pros: - Ease of Use (54 reviews) - Remote Control (29 reviews) Cons: - Remote Access Issues (14 reviews) - Expensive (12 reviews) --- ## Ratings Comparison | Rating | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Meets Requirements** | 8.3 (257 reviews) | 9.0 (375 reviews) | | **Ease of Use** | 7.6 (265 reviews) | 9.0 (376 reviews) | | **Ease of Setup** | 7.2 (220 reviews) | 8.8 (208 reviews) | | **Ease of Admin** | 7.9 (218 reviews) | 8.8 (180 reviews) | | **Quality of Support** | 7.4 (246 reviews) | 8.7 (325 reviews) | | **Has the product been a good partner in doing business?** | 7.7 (210 reviews) | 8.7 (168 reviews) | | **Product Direction (% positive)** | 7.4 (258 reviews) | 8.0 (361 reviews) | --- ## Pricing ### Kaseya VSA #### Entry-Level Pricing Plan: Kaseya VSA Pricing Price: standard Description: Full featured solution for IT departments and MSPs. Key Features: - Discover, Audit, Inventory, Monitor - Clients, Servers & Networks - Remote Control - Patch Management [Learn more about Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) #### Free Trial Yes ### LogMeIn Resolve #### Entry-Level Pricing Plan: Starter Price: $29.00 25 endpoints; unlimited agents Description: Secure unattended access of managed Windows, Mac, and Android devices. Key Features: - Unattended Remote Access - AI-Enhanced Knowledge Base - Terminal Access [Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Kaseya VSA** | 8.2/10 | 122 | | **LogMeIn Resolve** | 9.1/10 | 36 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Device Management** | 8.3 (121 reviews) ✓ Verified | 9.3 (23 reviews) | | **Asset Management** | Not enough data | Not enough data | | **ITIL Policy Compliance** | Not enough data | Not enough data | #### Monitoring and Management | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Remote Monitoring** | 8.6 (118 reviews) ✓ Verified | 9.4 (25 reviews) | | **Asset Tracking** | 7.8 (113 reviews) | 9.1 (20 reviews) | | **Application Deployment** | 7.7 (114 reviews) ✓ Verified | 8.7 (21 reviews) | | **Patch Management** | 8.1 (117 reviews) ✓ Verified | 8.3 (22 reviews) | | **Asset Tracking** | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Workflow Management** | Not enough data | Not enough data | #### Service Management | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Remote Access** | 8.5 (119 reviews) ✓ Verified | 9.6 (31 reviews) | | **Service Management (Issue Prioritization)** | Not enough data | Not enough data | | **Ticketing** | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Kaseya VSA** | N/A | N/A | | **LogMeIn Resolve** | N/A | N/A | #### Scope | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | Not enough data | | **Multi-OS Support** | Not enough data | Not enough data | #### Security | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Reporting and Alerts** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **Remote Wiping** | Not enough data | Not enough data | #### Management | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Device Enrollment** | Not enough data | Not enough data | | **Device Configuration** | Not enough data | Not enough data | | **Device Compliance** | Not enough data | Not enough data | | **Usage Information** | Not enough data | Not enough data | | **Data Separation** | Not enough data | Not enough data | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Kaseya VSA** | 7.4/10 | 113 | | **LogMeIn Resolve** | 8.6/10 | 94 | #### Administration | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Screen Sharing** | 8.8 (106 reviews) | 9.2 (85 reviews) | | **File Sharing** | 8.0 (101 reviews) | 9.0 (77 reviews) | | **Session Recording** | 7.8 (91 reviews) | 8.9 (64 reviews) | | **Unattended Remote Access** | 8.6 (107 reviews) | 8.9 (70 reviews) | | **Multi - Session Handling** | 8.2 (94 reviews) | 8.6 (68 reviews) | | **Multi-Monitor Support** | 7.8 (99 reviews) | 8.5 (70 reviews) | #### Maintenance | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Remote Reboot** | 8.7 (102 reviews) | 8.9 (71 reviews) | | **Remote Printing** | 7.1 (84 reviews) | 8.4 (48 reviews) | #### Communication | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Text Chat** | 7.3 (93 reviews) | 8.8 (67 reviews) | | **VoIP** | 5.4 (79 reviews) | 7.9 (46 reviews) | | **Video Conference Call** | 5.6 (78 reviews) | 8.2 (48 reviews) | | **Screen Annotations** | 6.6 (77 reviews) | 8.5 (49 reviews) | #### Security | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Data Encryption** | 7.4 (81 reviews) | 8.6 (51 reviews) | | **Compliance** | 7.7 (88 reviews) | 8.3 (51 reviews) | #### Device Support | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Mobile Device Access** | 6.1 (82 reviews) | 8.5 (59 reviews) | | **Multi-Platform Support** | 7.6 (94 reviews) | 8.6 (57 reviews) | | **Cross-Platform** | 7.5 (93 reviews) | 8.4 (59 reviews) | #### Performance | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Reporting** | 7.7 (98 reviews) | 8.3 (60 reviews) | ### Antivirus | Product | Score | Reviews | |---|---|---| | **Kaseya VSA** | N/A | N/A | | **LogMeIn Resolve** | N/A | N/A | #### Generative AI | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Kaseya VSA** | N/A | N/A | | **LogMeIn Resolve** | 7.7/10 | 8 | #### Generative AI | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **AI Text Summarization** | Not enough data | 7.7 (8 reviews) | ### Service Desk | Product | Score | Reviews | |---|---|---| | **Kaseya VSA** | 7.5/10 | 77 | | **LogMeIn Resolve** | 8.3/10 | 101 | #### Incident Management | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Automate Ticket Routing** | 7.9 (58 reviews) | 8.5 (59 reviews) | | **Ticket Prioritization** | 8.0 (57 reviews) | 8.2 (60 reviews) | | **Ticket Notifications** | 8.0 (60 reviews) | 8.3 (62 reviews) | | **Knowledge Base** | 7.3 (59 reviews) | 8.2 (62 reviews) | | **Knowledge Base/Ticket Integration** | 7.6 (54 reviews) | 8.1 (56 reviews) | #### Reporting | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Dashboards** | 7.3 (68 reviews) | 8.3 (73 reviews) | | **Time Tracking** | 6.8 (55 reviews) | 8.2 (72 reviews) | | **Surveys** | 6.5 (50 reviews) | 8.4 (58 reviews) | #### Access & Usability | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Mobile** | 6.5 (53 reviews) | 8.1 (74 reviews) | | **Self Service** | 7.6 (55 reviews) | 8.7 (72 reviews) | | **Active Directory** | 7.9 (57 reviews) | 8.1 (59 reviews) | | **Multi-Channel Access** | 8.0 (49 reviews) | 8.5 (65 reviews) | #### Agentic AI - Service Desk | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Kaseya VSA** | N/A | N/A | | **LogMeIn Resolve** | N/A | N/A | #### System Control | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Mobile Device Management (MDM) | Product | Score | Reviews | |---|---|---| | **Kaseya VSA** | N/A | N/A | | **LogMeIn Resolve** | 8.5/10 | 9 | #### Platform - Mobile Device Management (MDM) | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Regulation Compliant** | Not enough data | 8.6 (7 reviews) | #### Operating System | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Multi-Systems Support** | Not enough data | 9.4 (8 reviews) | | **Apple Support** | Not enough data | 8.7 (5 reviews) | | **Android Support** | Not enough data | 8.3 (7 reviews) | #### Management | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Applicatons Management** | Not enough data | 8.3 (8 reviews) | | **Applications Consolidation** | Not enough data | 7.8 (6 reviews) | | **Whitelist** | Not enough data | 8.1 (6 reviews) | | **Blacklist** | Not enough data | 8.1 (6 reviews) | | **Usage Information** | Not enough data | 8.6 (6 reviews) | #### Security | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Remote Wipe** | Not enough data | 8.6 (6 reviews) | | **Security** | Not enough data | 9.3 (7 reviews) | #### Agentic AI - Mobile Device Management (MDM) | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Enterprise IT Management | Product | Score | Reviews | |---|---|---| | **Kaseya VSA** | 7.8/10 | 134 | | **LogMeIn Resolve** | N/A | N/A | #### Analysis | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Threat Detection** | 7.3 (86 reviews) | Not enough data | #### Platform | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Unified Communications Platform** | 7.1 (80 reviews) | Not enough data | | **Remote Access** | 8.4 (123 reviews) | Not enough data | | **ITIL Policy Compliance** | 7.8 (85 reviews) | Not enough data | | **Asset Tracking** | 8.3 (112 reviews) | Not enough data | | **IT Knowledge Management** | 7.6 (94 reviews) | Not enough data | #### Security | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Endpoint Protection** | 7.8 (97 reviews) | Not enough data | | **Patch Management** | 8.2 (120 reviews) | Not enough data | | **Disaster Recovery** | Feature Not Available | Not enough data | | **Service Management** | 8.0 (104 reviews) | Not enough data | | **Workflow Management** | 7.6 (94 reviews) | Not enough data | #### Agentic AI - Enterprise IT Management | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **Kaseya VSA** | N/A | N/A | | **LogMeIn Resolve** | 8.3/10 | 93 | #### Administration | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Usage Information** | Not enough data | 8.5 (79 reviews) | | **Integrations** | Not enough data | 8.1 (71 reviews) | | **Diagnostics** | Not enough data | 8.3 (77 reviews) | | **Session Recording** | Not enough data | 8.3 (76 reviews) | | **Session Transfer** | Not enough data | 8.1 (72 reviews) | | **Unattended Access** | Not enough data | 8.4 (76 reviews) | | **File Sharing** | Not enough data | 8.5 (82 reviews) | #### Platform | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Cross-Platform Access** | Not enough data | 8.6 (72 reviews) | | **Mobile Device Access** | Not enough data | 8.2 (69 reviews) | | **Applications Management** | Not enough data | 8.5 (74 reviews) | | **Remote Device Control** | Not enough data | 8.7 (84 reviews) | #### Security | Feature | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Remote Wipe** | Not enough data | 7.7 (60 reviews) | | **Device Management** | Not enough data | 8.4 (77 reviews) | | **Device Enrollment** | Not enough data | 8.4 (70 reviews) | --- ## Categories **Shared Categories (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Service Desk Software](https://www.g2.com/categories/service-desk), [Patch Management Software](https://www.g2.com/categories/patch-management) **Unique to Kaseya VSA (1):** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management) **Unique to LogMeIn Resolve (5):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Antivirus Software](https://www.g2.com/categories/antivirus), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) --- ## Reviewer Demographics ### By Company Size | Segment | Kaseya VSA | LogMeIn Resolve | |---|---|---| | **Small-Business** | 52.2% | 35.9% | | **Mid-Market** | 41.7% | 42.6% | | **Enterprise** | 6.1% | 21.4% | ### By Industry #### Kaseya VSA - **Information Technology and Services:** 37.0% - **Computer & Network Security:** 9.3% - **Computer Networking:** 2.6% - **Primary/Secondary Education:** 2.6% - **Financial Services:** 2.3% - **Consulting:** 1.9% - **Banking:** 1.9% - **Computer Software:** 1.9% - **Construction:** 1.9% - **Accounting:** 1.6% - **Other:** 37.0% #### LogMeIn Resolve - **Information Technology and Services:** 22.1% - **Computer Software:** 10.7% - **Hospital & Health Care:** 6.8% - **Construction:** 3.5% - **Computer & Network Security:** 3.3% - **Computer Networking:** 2.2% - **Insurance:** 2.2% - **Accounting:** 2.0% - **Education Management:** 2.0% - **Financial Services:** 2.0% - **Other:** 43.3% --- ## Alternatives ### Alternatives to Kaseya VSA - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1192 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4316 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (557 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1117 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3991 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1336 reviews) - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews) ### Alternatives to LogMeIn Resolve - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3991 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4316 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1192 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1100 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (701 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1117 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (652 reviews) --- ## Top Discussions ### Kaseya VSA - Title: [What if I'm under contract with another solution?](https://www.g2.com/discussions/what-if-i-m-under-contract-with-another-solution) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing..." - Title: [Is there a Free Trial available of the Product?](https://www.g2.com/discussions/is-there-a-free-trial-available-of-the-product) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we..." - Title: [Where is Kaseya located?](https://www.g2.com/discussions/where-is-kaseya-located) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us..." - Title: [Does VSA integrate with any other related providers?](https://www.g2.com/discussions/does-vsa-integrate-with-any-other-related-providers) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their..." - Title: [What does Kaseya do?](https://www.g2.com/discussions/what-does-kaseya-do) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT..." ### LogMeIn Resolve - Title: [Is LogMeIn Resolve legitimate?](https://www.g2.com/discussions/is-logmein-resolve-legitimate) — 3 comments > **Top comment:** "Yes, of course." - Title: [How do I use LogMeIn Resolve remote?](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) — 1 comment > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kaseya-vsa-vs-logmein-resolve)