Compare Kaseya BMS and NinjaOne
At a Glance
Market Segments
Small-Business (77.5% of reviews)
Mid-Market (49.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Kaseya BMS
Star Rating
(41)4.3 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Kaseya BMS
NinjaOne
Star Rating
(4,298)4.7 out of 5
Market Segments
Mid-Market (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its ease of use and intuitive interface. Users appreciate the ability to quickly install the software on client endpoints and run scripts without needing to log in, making daily operations smoother.
- According to verified reviews, Kaseya BMS offers a robust suite of management tools, with users highlighting the seamless integration capabilities. Reviewers mention that once integrations are set up, they require minimal ongoing input, which can enhance workflow efficiency.
- Users say that NinjaOne's frequent updates and feature enhancements keep the platform relevant and useful. Many users enjoy the wide feature set, including the ability to generate detailed usage reports for project meetings, which helps in making informed recommendations.
- Reviewers mention that Kaseya BMS provides a strong ticketing system, allowing for extensive categorization and tagging of tickets. This feature is particularly appreciated by users who manage multiple support requests, as it helps streamline the process.
- G2 reviewers highlight that NinjaOne's support quality is notably high, with many users rating it positively. The quick response times and helpful resources contribute to a better overall experience, especially for mid-market businesses that rely on effective support.
- According to recent feedback, Kaseya BMS has room for improvement in areas like user support and product direction. While users find the tools efficient, some express a desire for more proactive updates and enhancements to keep pace with evolving needs.
Pricing
Entry-Level Pricing
Kaseya BMS
No pricing availableNinjaOne
No pricing availableFree Trial
Kaseya BMS
No trial information availableNinjaOne
Free Trial is available
Ratings
Meets Requirements
8.6
25
9.0
4,087
Ease of Use
8.4
28
9.1
4,129
Ease of Setup
8.1
23
9.1
3,879
Ease of Admin
8.5
20
9.1
3,085
Quality of Support
7.8
26
9.1
3,918
Has the product been a good partner in doing business?
8.0
19
9.4
3,018
Product Direction (% positive)
7.2
25
9.7
3,958
Features by Category
Administration
7.8
10
|
Verified
8.2
677
8.0
9
|
Verified
8.8
724
7.4
9
|
Verified
8.3
723
Service Desk
9.3
10
|
Verified
8.1
717
8.7
10
|
Verified
7.9
668
9.2
10
|
Verified
7.7
644
Management
7.4
9
|
Verified
8.3
638
9.3
9
|
Verified
9.0
644
9.1
9
|
Verified
8.7
615
8.5
10
|
Verified
8.8
616
7.8
9
8.4
590
Functionality
9.4
8
|
Verified
7.6
641
8.3
9
8.5
626
8.1
9
|
Verified
8.9
670
8.3
8
|
Verified
9.0
687
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.0
177
Not enough data
6.8
173
Not enough data
6.9
170
Not enough data
6.8
173
Not enough data
6.7
171
Not enough data
6.8
170
Not enough data
6.8
169
Compatibility
Not enough data
8.9
368
Not enough data
8.2
306
Not enough data
8.5
329
Not enough data
8.3
288
Management
Not enough data
Feature Not Available
Not enough data
8.4
305
Not enough data
8.7
303
Not enough data
8.9
345
Not enough data
9.2
366
Compliance
Not enough data
8.8
302
Not enough data
8.4
285
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.4
67
Not enough data
7.3
66
Not enough data
7.7
66
Not enough data
7.4
64
Not enough data
7.3
64
Not enough data
7.5
65
Functionality
Not enough data
8.3
92
Not enough data
8.7
349
Not enough data
9.0
389
Not enough data
8.6
355
Not enough data
Feature Not Available
Compatibility
Not enough data
Feature Not Available
Not enough data
8.6
357
Not enough data
8.3
331
Management
Not enough data
8.2
334
Not enough data
8.8
340
Not enough data
8.8
337
Agentic AI - Online Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
2522
|
Verified
Not enough data
8.9
682
Not enough data
8.2
470
Monitoring and Management
Not enough data
9.4
2447
|
Verified
Not enough data
8.5
1941
Not enough data
8.7
2137
|
Verified
Not enough data
9.1
2459
|
Verified
Not enough data
8.5
531
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
508
Service Management
Not enough data
9.2
2342
|
Verified
Not enough data
8.1
471
Not enough data
7.6
574
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.6
526
Not enough data
7.0
468
Not enough data
7.3
480
Not enough data
6.9
459
Not enough data
6.9
456
Not enough data
7.0
464
Not enough data
7.1
460
Scope
Not enough data
8.7
428
Not enough data
8.9
454
Security
Not enough data
8.5
448
Not enough data
8.3
408
Not enough data
7.4
390
Management
Not enough data
8.9
431
Not enough data
8.7
431
Not enough data
8.7
414
Not enough data
8.7
413
Not enough data
7.8
374
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
171
Not enough data
7.1
169
Not enough data
7.3
170
Not enough data
7.2
167
Not enough data
7.0
165
Not enough data
7.2
169
Not enough data
7.2
170
Functionality
Not enough data
8.8
701
Not enough data
9.0
735
Not enough data
8.1
617
Not enough data
8.8
615
Monitoring - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
282
Management
Not enough data
8.3
572
Not enough data
8.2
586
Not enough data
7.6
539
Analytics - Network Monitoring
Not enough data
Feature Not Available
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Network Performance - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
AI Automation - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring
Not enough data
9.3
571
|
Verified
Not enough data
9.2
569
|
Verified
Not enough data
8.5
511
|
Verified
Not enough data
7.2
200
Management Tools
Not enough data
8.3
504
Not enough data
8.7
515
|
Verified
Not enough data
8.5
489
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.6
99
Not enough data
7.5
97
Not enough data
7.8
96
Not enough data
7.3
95
Not enough data
7.2
95
Not enough data
7.3
94
Not enough data
7.5
93
Asset Inventory
Not enough data
9.0
1193
Not enough data
8.9
1169
Not enough data
7.7
1025
Not enough data
7.4
294
Not enough data
8.2
1070
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.5
242
Not enough data
7.3
227
Not enough data
7.4
224
Not enough data
7.2
222
Not enough data
7.1
218
Not enough data
7.1
225
Not enough data
7.1
222
Management
Not enough data
9.1
1160
Not enough data
8.7
1049
Not enough data
8.1
1008
Not enough data
8.2
1073
Administration
Not enough data
9.2
1735
Not enough data
8.7
1617
Not enough data
7.8
1423
Not enough data
9.2
1743
Not enough data
8.9
1537
Not enough data
8.8
1598
Maintenance
Not enough data
9.2
1755
Not enough data
7.7
1335
Communication
Not enough data
8.0
1435
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1304
Security
Not enough data
8.3
1357
Not enough data
8.4
1393
Device Support
Not enough data
7.6
1364
Not enough data
8.4
1469
Not enough data
8.4
1439
Performance
Not enough data
8.2
1540
Functionality
Not enough data
8.9
335
Not enough data
7.9
296
Not enough data
8.1
299
Not enough data
8.6
323
Performance
Not enough data
8.8
321
Not enough data
8.6
308
Not enough data
Feature Not Available
Not enough data
8.6
310
Agentic AI - PC Backup
Not enough data
7.2
92
Not enough data
7.2
91
Not enough data
6.9
89
Not enough data
7.1
90
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.4
224
Not enough data
8.4
222
Not enough data
8.8
225
Operations - IT Documentation
Not enough data
8.4
225
Not enough data
8.9
240
Not enough data
8.4
227
Generative AI - Autonomous Endpoint Management
Not enough data
7.2
67
Not enough data
7.4
70
Not enough data
7.4
68
Monitoring and Management - Autonomous Endpoint Management
Not enough data
9.0
130
Not enough data
8.3
78
Not enough data
8.1
79
Not enough data
9.1
117
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.6
465
Operating System
Not enough data
9.3
638
Not enough data
8.2
584
Not enough data
8.5
554
Management
Not enough data
8.7
571
Not enough data
8.4
501
Not enough data
8.4
498
Not enough data
8.3
492
Not enough data
8.5
509
Security
Not enough data
8.6
507
Not enough data
8.7
520
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.8
150
Not enough data
7.6
143
Not enough data
7.8
147
Not enough data
7.7
143
Not enough data
7.7
139
Not enough data
7.7
145
Not enough data
7.7
142
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.2
778
Platform
Not enough data
7.9
723
Not enough data
9.2
919
Not enough data
8.3
700
Not enough data
8.6
791
Not enough data
8.4
747
Security
Not enough data
8.8
811
Not enough data
9.2
924
Not enough data
7.7
690
Not enough data
8.8
754
Not enough data
8.2
707
Agentic AI - Enterprise IT Management
Not enough data
7.6
175
Not enough data
7.3
157
Not enough data
7.4
161
Not enough data
7.0
155
Not enough data
7.0
153
Not enough data
7.1
158
Not enough data
7.0
154
Categories
Categories
Shared Categories
Kaseya BMS and NinjaOne are categorized as IT Service Management (ITSM) Tools
Unique Categories
Kaseya BMS has no unique categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Kaseya BMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
60.0%
Computer & Network Security
12.5%
Farming
7.5%
Computer Networking
7.5%
Security and Investigations
2.5%
Other
10.0%
Information Technology and Services
26.9%
Computer & Network Security
13.5%
Hospital & Health Care
4.0%
Manufacturing
3.5%
Computer Software
2.8%
Other
49.3%
Alternatives
Discussions
Is there a free trial available?
1 Comment
Official Response from Kaseya BMS
You can take BMS for a test drive for 30 days to get a feel for the system and how you will make the migration to our platform. The trial is free of charge...Read more
How does pricing compare to other PSA solutions?
1 Comment
Official Response from Kaseya BMS
Depending on who you are using for your PSA service, BMS can often be much more enticing from a financial perspective - while matching the feature sets of...Read more
Is BMS in the could or on-premise?
1 Comment
Official Response from Kaseya BMS
At the moment, BMS is a cloud solution only - so you'll need connectivity to use the platform. We don't have an on-premise version available at this time,...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
What is NinjaOne (formerly NinjaRMM) used for?
2 Comments
RS
It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard.Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
IJ
Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
