Compare Kaseya BMS and NinjaOne 
At a Glance
Market Segments
Small-Business (77.5% of reviews)
Mid-Market (49.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Kaseya BMS
Star Rating
(41)4.3 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Kaseya BMSNinjaOne
Star Rating
(3,704)4.7 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its ease of use and intuitive interface. Users appreciate the ability to quickly install the software on client endpoints and run scripts without needing to log in, making daily operations smoother.
- According to verified reviews, Kaseya BMS offers a robust suite of management tools, with users highlighting the seamless integration capabilities. Reviewers mention that once integrations are set up, they require minimal ongoing input, which can enhance workflow efficiency.
- Users say that NinjaOne's frequent updates and feature enhancements keep the platform relevant and useful. Many users enjoy the wide feature set, including the ability to generate detailed usage reports for project meetings, which helps in making informed recommendations.
- Reviewers mention that Kaseya BMS provides a strong ticketing system, allowing for extensive categorization and tagging of tickets. This feature is particularly appreciated by users who manage multiple support requests, as it helps streamline the process.
- G2 reviewers highlight that NinjaOne's support quality is notably high, with many users rating it positively. The quick response times and helpful resources contribute to a better overall experience, especially for mid-market businesses that rely on effective support.
- According to recent feedback, Kaseya BMS has room for improvement in areas like user support and product direction. While users find the tools efficient, some express a desire for more proactive updates and enhancements to keep pace with evolving needs.
Pricing
Entry-Level Pricing
Kaseya BMS
No pricing availableNinjaOne
No pricing availableFree Trial
Kaseya BMS
No trial information availableNinjaOne
Free Trial is available
Ratings
Meets Requirements
8.6
25
9.0
3,516
Ease of Use
8.4
28
9.1
3,553
Ease of Setup
8.1
23
9.1
3,331
Ease of Admin
8.5
20
9.1
3,056
Quality of Support
7.8
26
9.1
3,375
Has the product been a good partner in doing business?
8.0
19
9.4
2,989
Product Direction (% positive)
7.2
25
9.7
3,473
Features by Category
Administration
7.8
10
|
Verified
8.2
657
8.0
9
|
Verified
8.7
691
7.4
9
|
Verified
8.2
689
Service Desk
9.3
10
|
Verified
8.1
684
8.7
10
|
Verified
7.9
655
9.2
10
|
Verified
7.7
634
Management
7.4
9
|
Verified
8.3
622
9.3
9
|
Verified
9.0
629
9.1
9
|
Verified
8.7
605
8.5
10
|
Verified
8.8
607
7.8
9
8.4
585
Functionality
9.4
8
|
Verified
7.6
620
8.3
9
8.5
613
8.1
9
|
Verified
8.9
645
8.3
8
|
Verified
8.9
661
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Compatibility
Not enough data
8.8
331
Not enough data
8.1
291
Not enough data
8.3
301
Not enough data
8.2
279
Management
Not enough data
Feature Not Available
Not enough data
8.3
290
Not enough data
8.6
291
Not enough data
8.8
320
Not enough data
9.2
328
Compliance
Not enough data
8.7
291
Not enough data
8.4
278
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
339
Not enough data
9.0
366
Not enough data
8.5
345
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
350
Not enough data
8.6
342
Not enough data
8.3
327
Management
Not enough data
8.2
327
Not enough data
8.8
330
Not enough data
8.7
331
Agentic AI - Online Backup
Not enough data
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
2165
|
Verified
Not enough data
8.7
566
Not enough data
8.1
449
Monitoring and Management
Not enough data
9.3
2142
|
Verified
Not enough data
8.4
1869
Not enough data
8.7
1986
|
Verified
Not enough data
9.0
2168
|
Verified
Not enough data
8.3
476
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
469
Service Management
Not enough data
9.2
2075
|
Verified
Not enough data
8.1
451
Not enough data
7.3
484
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.3
480
Not enough data
7.0
462
Not enough data
7.2
464
Not enough data
6.9
453
Not enough data
6.8
453
Not enough data
6.9
454
Not enough data
7.0
450
Scope
Not enough data
8.7
413
Not enough data
8.8
428
Security
Not enough data
8.5
422
Not enough data
8.3
389
Not enough data
7.4
381
Management
Not enough data
8.8
411
Not enough data
8.7
409
Not enough data
8.7
398
Not enough data
8.7
400
Not enough data
7.8
371
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Functionality
Not enough data
8.8
670
Not enough data
8.9
697
Not enough data
8.0
614
Not enough data
8.8
609
Monitoring - Network Monitoring
Not enough data
7.5
247
Not enough data
7.8
250
Not enough data
8.3
262
Management
Not enough data
8.2
569
Not enough data
8.2
583
Not enough data
7.6
536
Analytics - Network Monitoring
Not enough data
7.0
238
Not enough data
6.9
236
Security - Network Monitoring
Not enough data
7.7
241
Not enough data
7.2
238
Not enough data
7.1
238
Network Performance - Network Monitoring
Not enough data
6.9
239
Not enough data
7.4
243
AI Automation - Network Monitoring
Not enough data
6.4
228
Not enough data
6.3
228
Not enough data
6.4
227
Agentic AI - Network Monitoring
Not enough data
6.6
124
Not enough data
6.5
122
Not enough data
6.7
125
Not enough data
6.6
121
Not enough data
6.4
120
Not enough data
6.6
121
Not enough data
6.4
122
Monitoring
Not enough data
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Asset Inventory
Not enough data
9.0
1153
Not enough data
8.8
1139
Not enough data
7.7
1019
Not enough data
Feature Not Available
Not enough data
8.2
1055
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
228
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Management
Not enough data
9.1
1116
Not enough data
8.7
1038
Not enough data
8.1
996
Not enough data
8.2
1048
Administration
Not enough data
9.2
1629
Not enough data
8.7
1554
Not enough data
7.8
1416
Not enough data
9.2
1634
Not enough data
8.9
1497
Not enough data
8.8
1546
Maintenance
Not enough data
9.2
1620
Not enough data
7.7
1326
Communication
Not enough data
7.9
1396
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1300
Security
Not enough data
8.3
1345
Not enough data
8.4
1377
Device Support
Not enough data
7.6
1352
Not enough data
8.4
1429
Not enough data
8.4
1412
Performance
Not enough data
8.2
1500
Functionality
Not enough data
8.8
324
Not enough data
7.9
291
Not enough data
8.1
296
Not enough data
8.6
313
Performance
Not enough data
8.7
317
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
304
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
228
Not enough data
8.4
223
Generative AI - Autonomous Endpoint Management
Not enough data
7.0
64
Not enough data
7.2
65
Not enough data
7.1
63
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.7
92
Not enough data
8.1
72
Not enough data
7.8
67
Not enough data
8.8
83
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
442
Operating System
Not enough data
9.2
528
Not enough data
8.1
502
Not enough data
8.3
478
Management
Not enough data
8.6
486
Not enough data
8.2
448
Not enough data
8.2
445
Not enough data
8.1
437
Not enough data
8.3
449
Security
Not enough data
8.5
457
Not enough data
8.6
465
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.1
727
Platform
Not enough data
7.8
699
Not enough data
9.1
785
Not enough data
8.2
680
Not enough data
8.5
737
Not enough data
8.3
707
Security
Not enough data
8.7
741
Not enough data
9.2
812
Not enough data
7.6
673
Not enough data
8.7
711
Not enough data
8.2
681
Agentic AI - Enterprise IT Management
Not enough data
7.4
163
Not enough data
7.2
153
Not enough data
7.3
156
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
151
Not enough data
7.0
150
Categories
Categories
Shared Categories
Kaseya BMS and NinjaOne are categorized as IT Service Management (ITSM) Tools
Unique Categories
Kaseya BMS has no unique categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Kaseya BMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
60.0%
Computer & Network Security
12.5%
Farming
7.5%
Computer Networking
7.5%
Security and Investigations
2.5%
Other
10.0%
Information Technology and Services
26.7%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.6%
Alternatives
Discussions
What is Kaseya Business Management Solution (BMS)?
1 Comment
Official Response from Kaseya BMS
Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and...Read more
Does BMS integrate with other Kaseya products?
1 Comment
Official Response from Kaseya BMS
BMS was built to integrate with the Kaseya VSA platform so that ticketing, SLAs, and other key metrics can be shared between the two systems. Read more
Is BMS in the could or on-premise?
1 Comment
Official Response from Kaseya BMS
At the moment, BMS is a cloud solution only - so you'll need connectivity to use the platform. We don't have an on-premise version available at this time,...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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