# Karbon vs Thryv Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Thryv excels in client management, with users appreciating its ability to handle scheduling, notifications, and revenue tracking effectively. One user highlighted the clear and concise training that helped them get started, making it easier to manage client interactions.
- **Users say** Karbon stands out for its robust workflow management features, particularly the Triage tool, which significantly enhances day-to-day operations. Reviewers have noted that the email functionality is a standout aspect, with one user mentioning it even proofreads their emails, adding a layer of convenience.
- **According to verified reviews** , Thryv's organization and clarity in layout are frequently praised, with users feeling well-supported through regular communication with the company. This consistent engagement seems to foster a strong partnership, which many users find beneficial for their business needs.
- **Reviewers mention** that Karbon's simplicity and ease of use make it a favorite among users, especially for project tracking and time entry. The daily time card format is particularly appreciated, as it simplifies the tracking process and integrates well into their workflow.
- **G2 reviewers highlight** that while Thryv has strong capabilities in credit card processing and mobile payments, it may not meet all specific workflow needs for some users, leading to occasional configuration challenges. This suggests that while it has powerful features, there may be a learning curve involved.
- **Users report** that Karbon's overall support quality is impressive, with a high satisfaction rating for customer service. This is complemented by its strong product direction, indicating that users feel confident in the platform's future development and enhancements.



| | Karbon | Thryv | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 892 | 2,010 | 
| **Largest Market Segment** | Small-Business (90.0% of reviews) | Small-Business (90.3% of reviews) | 
| **Entry Level Price** | $59.00 1 Users Per Month | Starting at $255.00 Per Month | 

---
## Top Pros & Cons

### Karbon

Pros:
- Ease of Use (116 reviews)
- Task Management (78 reviews)

Cons:
- Missing Features (33 reviews)
- Email Issues (27 reviews)

### Thryv

Pros:
- Ease of Use (109 reviews)
- Automation (95 reviews)

Cons:
- Missing Features (60 reviews)
- Learning Curve (50 reviews)

---
## Ratings Comparison
| Rating | Karbon | Thryv | 
|---|---|---|
  | **Meets Requirements** | 9.0 (688 reviews) | 8.4 (1563 reviews) | 
  | **Ease of Use** | 8.8 (694 reviews) | 7.5 (1586 reviews) | 
  | **Ease of Setup** | 8.0 (468 reviews) | 7.2 (939 reviews) | 
  | **Ease of Admin** | 8.5 (275 reviews) | 7.9 (909 reviews) | 
  | **Quality of Support** | 9.2 (657 reviews) | 8.5 (1544 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (276 reviews) | 8.5 (904 reviews) | 
  | **Product Direction (% positive)** | 9.7 (642 reviews) | 7.9 (1525 reviews) | 

---
## Pricing

### Karbon

#### Entry-Level Pricing

Plan: Team

Price: $59.00 1 Users Per Month

Description: For smaller teams looking to consolidate workflows into an integrated collaboration platform.

Key Features:
- Integrated Email
- Team Collaboration Tools
- Workflow and To-Do Lists

[Browse all 3 editions](https://www.g2.com/products/karbon-2025-03-03/pricing)

#### Free Trial

Yes

### Thryv

#### Entry-Level Pricing

Plan: Thryv Marketing Center

Price: Starting at $255.00 Per Month

Description: For local marketing and ads.

Key Features:
- Social Media Management
- Enhanced Local Listings
- Online Review Management

[Browse all 2 editions](https://www.g2.com/products/thryv/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | 7.9/10 | 584 |

#### Sales Force Automation

| Feature | Karbon | Thryv | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (456 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 7.9 (405 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.1 (431 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.2 (257 reviews) | 
| **Desktop Integration** | Not enough data | 8.1 (390 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.8 (333 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.6 (315 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 7.7 (341 reviews) | 

#### Marketing Automation

| Feature | Karbon | Thryv | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.7 (461 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 8.7 (448 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.4 (441 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.7 (355 reviews) ✓ Verified | 

#### Customer Support

| Feature | Karbon | Thryv | 
|---|---|---|
| **Case Management** | Not enough data | 7.7 (350 reviews) | 
| **Customer Support Portal** | Not enough data | 8.0 (385 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.0 (394 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.5 (340 reviews) | 
| **Support Analytics** | Not enough data | 7.8 (342 reviews) | 

#### Reporting & Analytics

| Feature | Karbon | Thryv | 
|---|---|---|
| **Reporting** | Not enough data | 7.9 (411 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.2 (456 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 7.2 (322 reviews) | 

#### Mobile & Social

| Feature | Karbon | Thryv | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.8 (180 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 8.1 (199 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.6 (339 reviews) ✓ Verified | 

#### Platform

| Feature | Karbon | Thryv | 
|---|---|---|
| **Customization** | Not enough data | 8.1 (315 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.3 (301 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.5 (328 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.5 (228 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 7.6 (243 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 7.7 (274 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.4 (338 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.5 (265 reviews) | 

#### Integration

| Feature | Karbon | Thryv | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.9 (312 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.0 (301 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (273 reviews) ✓ Verified | 

#### Generative AI

| Feature | Karbon | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (110 reviews) | 

#### Agentic AI - CRM

| Feature | Karbon | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | 7.8/10 | 681 |

#### Email Marketing

| Feature | Karbon | Thryv | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | 8.4 (574 reviews) ✓ Verified | 
| **Sending Outbound Emails** | Not enough data | 8.5 (561 reviews) ✓ Verified | 
| **Manage Email Deliverability** | Not enough data | 8.2 (547 reviews) ✓ Verified | 
| **Automated Email Responses** | Not enough data | 8.6 (548 reviews) ✓ Verified | 

#### Online Marketing

| Feature | Karbon | Thryv | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | 7.9 (515 reviews) ✓ Verified | 
| **Dynamic Content** | Not enough data | 7.9 (462 reviews) ✓ Verified | 
| **A/B Testing** | Not enough data | 7.2 (364 reviews) ✓ Verified | 
| **Mobile Optimized** | Not enough data | 7.6 (480 reviews) ✓ Verified | 
| **Search Tracking and Optimization** | Not enough data | 7.6 (379 reviews) | 

#### Lead Management

| Feature | Karbon | Thryv | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | 8.3 (491 reviews) ✓ Verified | 
| **Data Quality Management** | Not enough data | 8.1 (470 reviews) ✓ Verified | 
| **Segmentation** | Not enough data | 8.4 (478 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | Not enough data | 7.9 (402 reviews) ✓ Verified | 
| **Lead Nurturing** | Not enough data | 8.4 (478 reviews) ✓ Verified | 
| **Online Behavior Tracking** | Not enough data | 7.7 (410 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | Not enough data | 8.3 (476 reviews) ✓ Verified | 
| **CRM Lead Integration** | Not enough data | 8.3 (479 reviews) ✓ Verified | 

#### Campaign Management

| Feature | Karbon | Thryv | 
|---|---|---|
| **Program Management** | Not enough data | 8.2 (455 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | Not enough data | 8.1 (408 reviews) | 
| **Calendaring** | Not enough data | 7.9 (373 reviews) ✓ Verified | 
| **Budgeting** | Not enough data | 7.2 (324 reviews) | 

#### Social

| Feature | Karbon | Thryv | 
|---|---|---|
| **Social Listening** | Not enough data | 7.1 (309 reviews) ✓ Verified | 
| **Social Sharing** | Not enough data | 7.6 (346 reviews) ✓ Verified | 
| **Social Campaigns** | Not enough data | 7.6 (338 reviews) ✓ Verified | 
| **Social Media Engagement** | Not enough data | 7.4 (332 reviews) ✓ Verified | 
| **Social Media Advertising** | Not enough data | 7.3 (319 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Karbon | Thryv | 
|---|---|---|
| **Basic Reporting** | Not enough data | 8.0 (517 reviews) ✓ Verified | 
| **Web Analytics** | Not enough data | 7.5 (404 reviews) ✓ Verified | 
| **ROI Analytics** | Not enough data | 7.3 (371 reviews) ✓ Verified | 
| **Revenue Analytics** | Not enough data | 7.5 (362 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | Not enough data | 6.9 (330 reviews) | 

#### Platform

| Feature | Karbon | Thryv | 
|---|---|---|
| **Customization ** | Not enough data | 7.9 (385 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.0 (350 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.2 (377 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.3 (262 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.5 (265 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.2 (374 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.4 (295 reviews) ✓ Verified | 

#### Agentic AI - Marketing Automation

| Feature | Karbon | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Karbon | Thryv | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.9 (368 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.8 (342 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.8 (338 reviews) ✓ Verified | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Lead Generation

| Feature | Karbon | Thryv | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | 8.3/10 | 352 |
| **Thryv** | N/A | N/A |

#### Setup

| Feature | Karbon | Thryv | 
|---|---|---|
| **Activities** | 9.1 (309 reviews) | Not enough data | 
| **Flows** | 9.0 (309 reviews) | Not enough data | 
| **Dependencies** | 8.6 (285 reviews) | Not enough data | 
| **Notifications** | 8.9 (311 reviews) | Not enough data | 

#### Management

| Feature | Karbon | Thryv | 
|---|---|---|
| **Updates** | 8.4 (292 reviews) | Not enough data | 
| **Audit Trail** | 8.7 (283 reviews) | Not enough data | 
| **Integration** | 8.0 (232 reviews) | Not enough data | 

#### Generative AI

| Feature | Karbon | Thryv | 
|---|---|---|
| **AI Text Generation** | 7.9 (107 reviews) | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | Karbon | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (14 reviews) | Not enough data | 
| **Multi-step Planning** | 8.9 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (13 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (13 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (12 reviews) | Not enough data | 
| **Decision Making** | 7.9 (12 reviews) | Not enough data | 

### Tax Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | 8.5/10 | 114 |
| **Thryv** | N/A | N/A |

#### Platform Additional Functionality

| Feature | Karbon | Thryv | 
|---|---|---|
| **Cloud** | 9.3 (86 reviews) | Not enough data | 
| **Messaging** | 9.0 (91 reviews) | Not enough data | 
| **Payment** | 7.6 (77 reviews) | Not enough data | 
| **Portal** | 8.0 (82 reviews) | Not enough data | 

#### Platform Content

| Feature | Karbon | Thryv | 
|---|---|---|
| **Automation** | 9.0 (98 reviews) | Not enough data | 

#### Platform Data

| Feature | Karbon | Thryv | 
|---|---|---|
| **Dashboard** | 8.8 (89 reviews) | Not enough data | 

#### Agentic AI - Tax Practice Management

| Feature | Karbon | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (6 reviews) | Not enough data | 
| **Decision Making** | 8.3 (6 reviews) | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | 7.1/10 | 116 |

#### Templates

| Feature | Karbon | Thryv | 
|---|---|---|
| **Text and Themes** | Not enough data | 7.6 (104 reviews) | 
| **Stock Images** | Not enough data | 6.4 (87 reviews) | 
| **Proofing** | Not enough data | 6.8 (87 reviews) | 
| **Mobile Responsive** | Not enough data | 7.4 (95 reviews) | 

#### Edit

| Feature | Karbon | Thryv | 
|---|---|---|
| **Pre-Made** | Not enough data | 7.4 (93 reviews) | 
| **Build** | Not enough data | 7.9 (102 reviews) | 
| **HTML** | Not enough data | 7.5 (88 reviews) | 

#### Logistics

| Feature | Karbon | Thryv | 
|---|---|---|
| **Analytics** | Not enough data | 7.3 (96 reviews) | 
| **Issues** | Not enough data | 7.1 (92 reviews) | 
| **Integrations** | Not enough data | 7.6 (93 reviews) | 
| **Shareable Link** | Not enough data | 7.7 (90 reviews) | 

#### Generative AI

| Feature | Karbon | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.5 (48 reviews) | 
| **AI Text Summarization** | Not enough data | 5.5 (48 reviews) | 

#### Agentic AI - Email Template Builder

| Feature | Karbon | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | 8.6/10 | 139 |

#### Listing Management

| Feature | Karbon | Thryv | 
|---|---|---|
| **Network Directory** | Not enough data | 8.7 (111 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | 8.5 (98 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | 8.4 (99 reviews) ✓ Verified | 
| **Optimization** | Not enough data | 8.7 (109 reviews) ✓ Verified | 

#### Performance

| Feature | Karbon | Thryv | 
|---|---|---|
| **Real-Time Updates** | Not enough data | 8.7 (117 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 8.7 (120 reviews) ✓ Verified | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | 8.6/10 | 12 |
| **Thryv** | 8.8/10 | 80 |

#### Payment Processing

| Feature | Karbon | Thryv | 
|---|---|---|
| **Encryption** | 9.6 (8 reviews) | 8.9 (55 reviews) | 
| **Credit Card Processing** | 7.4 (9 reviews) | 9.2 (64 reviews) | 
| **Mobile Payments** | 6.7 (6 reviews) | 9.3 (60 reviews) | 
| **Digital Wallet Integration** | 8.3 (6 reviews) | 8.8 (53 reviews) | 

#### Administration

| Feature | Karbon | Thryv | 
|---|---|---|
| **Reporting & Analytics** | 9.4 (6 reviews) | 8.9 (55 reviews) | 
| **E-commerce Integration** | 8.3 (5 reviews) | 8.8 (46 reviews) | 
| **Processing Fees** | 9.0 (7 reviews) | 8.1 (61 reviews) | 
| **POS Integration** | 8.7 (5 reviews) | Feature Not Available | 
| **Omnichannel** | 8.0 (5 reviews) | 8.5 (50 reviews) | 
| **Levels 1 & 2** | 9.3 (5 reviews) | Feature Not Available | 
| **Level 3** | 9.3 (5 reviews) | Feature Not Available | 

#### Payment Options

| Feature | Karbon | Thryv | 
|---|---|---|
| **Multi-Currency** | 8.7 (5 reviews) | 8.5 (45 reviews) | 
| **Online payment portal** | 8.9 (6 reviews) | 9.4 (63 reviews) | 

#### Security

| Feature | Karbon | Thryv | 
|---|---|---|
| **POS Verification** | 9.3 (5 reviews) | Feature Not Available | 

#### Platform

| Feature | Karbon | Thryv | 
|---|---|---|
| **Accounting integration** | 6.9 (6 reviews) | 8.5 (50 reviews) | 
| **E-commerce Integration** | 9.0 (5 reviews) | 8.6 (44 reviews) | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | 8.6/10 | 203 |

#### Content & Collaboration

| Feature | Karbon | Thryv | 
|---|---|---|
| **Content Calendar** | Not enough data | 8.9 (141 reviews) | 
| **Content Library** | Not enough data | 8.3 (140 reviews) | 
| **Shared Inbox** | Not enough data | 8.3 (124 reviews) | 
| **Approval Workflows** | Not enough data | 8.0 (116 reviews) | 
| **Users and Permissions** | Not enough data | 8.4 (127 reviews) | 
| **Content Creation** | Not enough data | 8.7 (110 reviews) | 

#### Social Management

| Feature | Karbon | Thryv | 
|---|---|---|
| **Social Analytics** | Not enough data | 8.8 (160 reviews) | 
| **Social Publishing** | Not enough data | 9.0 (173 reviews) | 
| **Campaign Optimization** | Not enough data | 8.8 (166 reviews) | 
| **Social Engagement** | Not enough data | 8.9 (165 reviews) | 
| **Social Ads** | Not enough data | Feature Not Available | 
| **Campaign Planning** | Not enough data | 8.5 (110 reviews) | 
| **Hashtag Capabilites** | Not enough data | 8.6 (52 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Karbon | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | 7.3/10 | 71 |

#### Page Customization

| Feature | Karbon | Thryv | 
|---|---|---|
| **Drag and Drop** | Not enough data | 8.0 (62 reviews) | 
| **Templates** | Not enough data | 7.8 (66 reviews) | 
| **Advanced Customization** | Not enough data | 7.3 (60 reviews) | 
| **Content Library** | Not enough data | 7.4 (60 reviews) | 

#### Page Optimization

| Feature | Karbon | Thryv | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.1 (45 reviews) | 
| **Mobile Responsive** | Not enough data | 7.4 (57 reviews) | 
| **Web Analytics** | Not enough data | 6.8 (47 reviews) | 
| **SEO** | Not enough data | 6.1 (43 reviews) | 

#### Integrations

| Feature | Karbon | Thryv | 
|---|---|---|
| **E-Commerce Integration** | Not enough data | 7.2 (54 reviews) | 
| **Email Marketing Integration** | Not enough data | 8.4 (60 reviews) | 
| **Domain Integration** | Not enough data | 7.6 (53 reviews) | 

#### Generative AI

| Feature | Karbon | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (18 reviews) | 

#### Agentic AI - Landing Page Builders

| Feature | Karbon | Thryv | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | 7.7/10 | 111 |

#### Lead Monitoring

| Feature | Karbon | Thryv | 
|---|---|---|
| **Features** | Not enough data | 8.2 (97 reviews) | 
| **Performance** | Not enough data | 8.0 (92 reviews) | 
| **Identification** | Not enough data | 7.1 (81 reviews) | 

#### Agentic AI - Lead Capture

| Feature | Karbon | Thryv | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | Karbon | Thryv | 
|---|---|---|
| **Mobile** | Not enough data | 7.4 (83 reviews) | 
| **Websites** | Not enough data | 7.9 (89 reviews) | 
| **Social Media** | Not enough data | 6.4 (70 reviews) | 
| **Data** | Not enough data | 7.4 (85 reviews) | 

#### Analytics

| Feature | Karbon | Thryv | 
|---|---|---|
| **Export/Import** | Not enough data | 8.2 (89 reviews) | 
| **Reporting** | Not enough data | 7.7 (92 reviews) | 

#### Customization

| Feature | Karbon | Thryv | 
|---|---|---|
| **Forms** | Not enough data | 7.7 (96 reviews) | 
| **Personalization** | Not enough data | 8.1 (93 reviews) | 
| **Templates** | Not enough data | 7.9 (93 reviews) | 
| **Integration** | Not enough data | 7.8 (87 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | 8.4/10 | 86 |

#### Notifications

| Feature | Karbon | Thryv | 
|---|---|---|
| **Confirmations & Reminders** | Not enough data | 8.9 (79 reviews) | 
| **Appointment Follow-Up** | Not enough data | 8.9 (79 reviews) | 
| **Scheduling Notifications** | Not enough data | 9.0 (77 reviews) | 

#### Settings

| Feature | Karbon | Thryv | 
|---|---|---|
| **Time Zone Detection** | Not enough data | 8.6 (71 reviews) | 
| **Availability Settings** | Not enough data | 8.9 (78 reviews) | 
| **Blocked Time Settings** | Not enough data | 8.9 (79 reviews) | 

#### Personalization

| Feature | Karbon | Thryv | 
|---|---|---|
| **Branding** | Not enough data | 8.9 (75 reviews) | 
| **Links** | Not enough data | 8.9 (74 reviews) | 

#### Integrations

| Feature | Karbon | Thryv | 
|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 8.6 (68 reviews) | 
| **Website Integration** | Not enough data | 9.1 (74 reviews) | 
| **Payment Acceptance** | Not enough data | 8.7 (74 reviews) | 
| **Video Conferencing** | Not enough data | 8.1 (61 reviews) | 
| **Communication** | Not enough data | 8.6 (74 reviews) | 

#### Generative AI

| Feature | Karbon | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (36 reviews) | 
| **AI Text Summarization** | Not enough data | 7.3 (31 reviews) | 
| **AI Text-to-Image** | Not enough data | 7.4 (30 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.4 (30 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.3 (30 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Karbon | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Accounting Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | 8.5/10 | 398 |
| **Thryv** | N/A | N/A |

#### Communication

| Feature | Karbon | Thryv | 
|---|---|---|
| **Client Portals** | 8.2 (281 reviews) | Not enough data | 
| **Automation** | 8.8 (296 reviews) | Not enough data | 
| **Consolidation** | 9.0 (294 reviews) | Not enough data | 

#### Collaboration

| Feature | Karbon | Thryv | 
|---|---|---|
| **Collaboration** | 9.4 (334 reviews) | Not enough data | 
| **Tasks** | 9.4 (319 reviews) | Not enough data | 
| **Version Control** | Feature Not Available | Not enough data | 

#### Billing

| Feature | Karbon | Thryv | 
|---|---|---|
| **Time** | 8.2 (270 reviews) | Not enough data | 
| **Reporting** | 7.6 (240 reviews) | Not enough data | 
| **Invoices** | 6.7 (206 reviews) | Not enough data | 

#### Onboarding

| Feature | Karbon | Thryv | 
|---|---|---|
| **Templates** | 9.0 (280 reviews) | Not enough data | 
| **Checklists** | 9.2 (271 reviews) | Not enough data | 
| **New Client** | 8.9 (257 reviews) | Not enough data | 

#### Visibility

| Feature | Karbon | Thryv | 
|---|---|---|
| **Job Status** | 9.3 (321 reviews) | Not enough data | 
| **Metrics** | 8.3 (242 reviews) | Not enough data | 
| **File Organization** | 8.2 (258 reviews) | Not enough data | 
| **Audit Trail** | 8.4 (247 reviews) | Not enough data | 
| **Notifications** | 8.7 (266 reviews) | Not enough data | 
| **Integrations** | 8.4 (264 reviews) | Not enough data | 

#### Agentic AI  - Accounting Practice Management

| Feature | Karbon | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (21 reviews) | Not enough data | 
| **Multi-step Planning** | 8.8 (23 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (21 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | 7.2/10 | 29 |

#### Agentic AI - Lead Scoring

| Feature | Karbon | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Karbon | Thryv | 
|---|---|---|
| **Lead Opportunity** | Not enough data | 7.5 (27 reviews) | 
| **Lead Assignment** | Not enough data | 7.5 (26 reviews) | 
| **Pipeline Acceleration** | Not enough data | 7.2 (26 reviews) | 

#### Discovery

| Feature | Karbon | Thryv | 
|---|---|---|
| **Lead Management** | Not enough data | 7.6 (27 reviews) | 
| **Scoring/Ranking** | Not enough data | 7.1 (26 reviews) | 
| **Lead Context** | Not enough data | 6.9 (21 reviews) | 

#### Management

| Feature | Karbon | Thryv | 
|---|---|---|
| **Conversion Viability** | Not enough data | 6.8 (21 reviews) | 
| **Workflow** | Not enough data | 7.6 (22 reviews) | 

#### Platform

| Feature | Karbon | Thryv | 
|---|---|---|
| **Data Synchronization** | Not enough data | 6.9 (22 reviews) | 
| **Analysis** | Not enough data | 6.9 (25 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Karbon | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | 8.4/10 | 175 |

#### Consumer Intelligence

| Feature | Karbon | Thryv | 
|---|---|---|
| **Customer Feedback** | Not enough data | 8.6 (136 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | 8.4 (136 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | 8.2 (132 reviews) ✓ Verified | 

#### Reporting

| Feature | Karbon | Thryv | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Feature Not Available | 
| **Corporate Reporting** | Not enough data | 7.8 (110 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | 8.8 (147 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Karbon | Thryv | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 8.9 (152 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 8.8 (153 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | 8.6 (142 reviews) | 

#### In-House Management

| Feature | Karbon | Thryv | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Karbon | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.2 (41 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | Karbon | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Karbon** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Platform

| Feature | Karbon | Thryv | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Payment Processing Software](https://www.g2.com/categories/payment-processing)

**Unique to Karbon (3):** [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Accounting Practice Management Software](https://www.g2.com/categories/accounting-practice-management), [Tax Practice Management Software](https://www.g2.com/categories/tax-practice-management)

**Unique to Thryv (10):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [CRM Software](https://www.g2.com/categories/crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Karbon | Thryv | 
|---|---|---|
| **Small-Business** | 90.0% | 90.3% | 
| **Mid-Market** | 9.4% | 8.3% | 
| **Enterprise** | 0.6% | 1.3% | 

### By Industry

#### Karbon

- **Accounting:** 95.6%
- **Financial Services:** 1.6%
- **Consulting:** 1.0%
- **Marketing and Advertising:** 0.5%
- **Law Practice:** 0.2%
- **Real Estate:** 0.1%
- **Media Production:** 0.1%
- **Management Consulting:** 0.1%
- **Information Technology and Services:** 0.1%
- **Information Services:** 0.1%
- **Other:** 0.5%

#### Thryv

- **Marketing and Advertising:** 13.7%
- **Health, Wellness and Fitness:** 6.9%
- **Professional Training & Coaching:** 5.7%
- **Real Estate:** 5.1%
- **Construction:** 5.0%
- **Consumer Services:** 3.9%
- **Information Technology and Services:** 3.6%
- **Financial Services:** 3.6%
- **Management Consulting:** 3.4%
- **Computer Software:** 2.8%
- **Other:** 46.4%

---
## Alternatives

### Alternatives to Karbon

- [TaxDome](https://www.g2.com/products/taxdome/reviews) — 4.7/5 stars (701 reviews)
- [Canopy](https://www.g2.com/products/canopy-2026-05-12/reviews) — 4.6/5 stars (711 reviews)
- [Financial Cents](https://www.g2.com/products/financial-cents/reviews) — 4.7/5 stars (246 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13749 reviews)
- [Dext](https://www.g2.com/products/dext/reviews) — 4.6/5 stars (323 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (16881 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12923 reviews)
- [Double](https://www.g2.com/products/double-double/reviews) — 5.0/5 stars (79 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1537 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1214 reviews)

### Alternatives to Thryv

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4115 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (532 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14702 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14838 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (645 reviews)
- [Synup](https://www.g2.com/products/synup/reviews) — 4.5/5 stars (315 reviews)
- [vcita](https://www.g2.com/products/vcita/reviews) — 4.5/5 stars (81 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25842 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2937 reviews)

---
## Top Discussions

### Karbon

- Title: [Can I use karbon with IG, FB](https://www.g2.com/discussions/can-i-use-karbon-with-ig-fb) — 1 comment, 1 upvote
  > **Top comment:** "There are no native social integrations built in Karbon, but the possibilities are endless when using the open API."
- Title: [Please tell me you are not going to remove "To Do",and the ability to focus in on only Today's Tasks](https://www.g2.com/discussions/please-tell-me-you-are-not-going-to-remove-to-do-and-the-ability-to-focus-in-on-only-today-s-tasks) — 1 comment, 2 upvotes
  > **Top comment:** "Karbon is working towards a more thoughtful approach to work. The end result will be different in many ways but will not be worse overall and will be better..."
- Title: [Can you tell me more about Aliases? or Can you make a webinar for this topic?](https://www.g2.com/discussions/can-you-tell-me-more-about-aliases-or-can-you-make-a-webinar-for-this-topic) — 1 comment, 1 upvote
  > **Top comment:** "Hi Ciara, are you referring to using an alias email address, and using that with Karbon? If so, this help article might be helpful:..."

### Thryv

- Title: [Is KEAP an Infusionsoft?](https://www.g2.com/discussions/is-keap-an-infusionsoft) — 4 comments
  > **Top comment:** "Keap is an Infusionsoft product."
- Title: [What is infusionsoft used for?](https://www.g2.com/discussions/what-is-infusionsoft-used-for) — 3 comments
  > **Top comment:** "We use it to manage our contacts, collect leads, send email broadcasts, and automate marketing processes and connect disparate systems like ClickFunnels and..."
- Title: [What is Thryv software?](https://www.g2.com/discussions/what-is-thryv-software) — 3 comments
  > **Top comment:** "A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!"
- Title: [What else should I be using to fully benefit from the platform?](https://www.g2.com/discussions/24182-what-else-should-i-be-using-to-fully-benefit-from-the-platform) — 3 comments, 1 upvote
  > **Top comment:** "Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just..."
- Title: [How much does Thryv software cost?](https://www.g2.com/discussions/how-much-does-thryv-software-cost) — 2 comments
  > **Top comment:** "$2400/year is the cheapest"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/karbon-2025-03-03-vs-thryv)