# Kangaroo Rewards, Smile.io vs Talkable Comparison

| | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 70 | 440 | 59 | 
| **Largest Market Segment** | Small-Business (72.3% of reviews) | Small-Business (92.4% of reviews) | Mid-Market (66.7% of reviews) | 
| **Entry Level Price** | $79.00 1 License Per Month | Free | $$ | 

---
## Top Pros & Cons

### Kangaroo Rewards

Pros:
- Customer Support (23 reviews)
- Ease of Use (17 reviews)

Cons:
- Difficult Setup (3 reviews)
- Navigation Issues (3 reviews)

### Smile.io

Pros:
- Ease of Use (169 reviews)
- Customer Support (135 reviews)

Cons:
- Expensive (72 reviews)
- Limited Customization (49 reviews)

### Talkable

Pros:
- Customer Support (7 reviews)
- Ease of Use (6 reviews)

Cons:
- Communication Delays (2 reviews)
- Poor Customer Support (2 reviews)

---
## Ratings Comparison
| Rating | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
  | **Meets Requirements** | 9.2 (55 reviews) | 8.6 (425 reviews) | 9.1 (47 reviews) | 
  | **Ease of Use** | 8.8 (59 reviews) | 9.1 (430 reviews) | 8.3 (48 reviews) | 
  | **Ease of Setup** | 9.1 (56 reviews) | 9.1 (413 reviews) | 8.7 (17 reviews) | 
  | **Ease of Admin** | 8.4 (31 reviews) | 9.1 (289 reviews) | 8.9 (15 reviews) | 
  | **Quality of Support** | 9.6 (55 reviews) | 9.5 (398 reviews) | 9.4 (45 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (31 reviews) | 9.3 (282 reviews) | 9.4 (15 reviews) | 
  | **Product Direction (% positive)** | 9.3 (52 reviews) | 9.2 (416 reviews) | 8.4 (44 reviews) | 

---
## Pricing

### Kangaroo Rewards

#### Entry-Level Pricing

Plan: Core

Price: $79.00 1 License Per Month

Description: The Core Plan is perfect for small businesses ready to launch their first loyalty program. It includes all the essential features like point-based rewards, redemptions, and basic integrations — everything you need to start engaging customers and driving repeat visits. No tech skills required.

Simple, powerful, and designed to grow customer retention from day one.

Key Features:
- Point Rewards
- Point Redemptions
- Offer and/or  Digital Coupons

[Browse all 3 editions](https://www.g2.com/products/kangaroo-rewards/pricing)

#### Free Trial

Yes

### Smile.io

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Up to 200 monthly orders

Key Features:
- Points, rewards & referrals
- 15+ ways to earn & redeem
- Discounts & free shipping rewards

[Browse all 5 editions](https://www.g2.com/products/smile-io/pricing)

#### Free Trial

No

### Talkable

#### Entry-Level Pricing

Plan: Managed plan

Price: $$

Description: Our most popular plan and perfect for businesses looking to partner with a team of experts to continuously optimize and scale their referral program for maximum impact and results

Key Features:
- Advanced campaign templates and on-site placement options
- Management of A/B testing strategy
- Powerful reporting suite and custom reports

[Browse all 3 editions](https://www.g2.com/products/talkable/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Loyalty Management

| Product | Score | Reviews |
|---|---|---|
| **Kangaroo Rewards** | 9.6/10 | 43 |
| **Smile.io** | 7.8/10 | 396 |
| **Talkable** | 7.7/10 | 10 |

#### Loyalty Experience

| Feature | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Loyalty Engine** | 10.0 (38 reviews) | 9.1 (381 reviews) | 7.8 (6 reviews) | 
| **Rewards** | 9.8 (32 reviews) | 8.8 (384 reviews) | 9.2 (8 reviews) | 
| **Membership** | 9.8 (26 reviews) | 8.4 (351 reviews) | 6.7 (6 reviews) | 
| **Personalization** | 9.6 (26 reviews) | 7.9 (346 reviews) | 8.3 (7 reviews) | 
| **Gamification** | 9.4 (19 reviews) | 6.8 (338 reviews) | 6.1 (6 reviews) | 
| **Loyalty Cards** | 8.9 (21 reviews) | 6.7 (333 reviews) | 6.4 (6 reviews) | 

#### Loyalty Platform

| Feature | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Communication Tools** | 9.2 (31 reviews) | 7.9 (345 reviews) | 8.6 (7 reviews) | 
| **Customer Relationship Management (CRM)** | 9.8 (28 reviews) | 8.1 (341 reviews) | 8.3 (7 reviews) | 
| **Loyalty Analytics** | 9.4 (27 reviews) | 8.1 (345 reviews) | 8.3 (8 reviews) | 
| **Localization** | 9.4 (19 reviews) | 7.6 (330 reviews) | 7.1 (7 reviews) | 
| **Integrations** | 9.4 (27 reviews) | 8.5 (360 reviews) | 8.3 (8 reviews) | 

#### Agentic AI - Loyalty Management

| Feature | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Autonomous Task Execution** | 10.0 (6 reviews) | 7.2 (122 reviews) | Not enough data | 
| **Cross-system Integration** | 10.0 (8 reviews) | 8.0 (124 reviews) | Not enough data | 
| **Adaptive Learning** | 10.0 (5 reviews) | 7.1 (121 reviews) | Not enough data | 
| **Proactive Assistance** | 10.0 (8 reviews) | 7.1 (123 reviews) | Not enough data | 

### User-Generated Content

| Product | Score | Reviews |
|---|---|---|
| **Kangaroo Rewards** | N/A | N/A |
| **Smile.io** | N/A | N/A |
| **Talkable** | N/A | N/A |

#### Visual UGC

| Feature | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Campaign Customization** | Not enough data | Not enough data | Not enough data | 
| **Widget Customization** | Not enough data | Not enough data | Not enough data | 
| **Widget** | Not enough data | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Social Media** | Not enough data | Not enough data | Not enough data | 
| **Content Creation** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | Not enough data | 
| **Rights Management** | Not enough data | Not enough data | Not enough data | 

#### Support

| Feature | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Onboarding** | Not enough data | Not enough data | Not enough data | 
| **24/7 Client Support** | Not enough data | Not enough data | Not enough data | 

#### Performance

| Feature | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **UGC Analytics** | Not enough data | Not enough data | Not enough data | 
| **Lazy-Loading** | Not enough data | Not enough data | Not enough data | 

### Customer Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Kangaroo Rewards** | N/A | N/A |
| **Smile.io** | 6.5/10 | 14 |
| **Talkable** | N/A | N/A |

#### Agentic AI - Customer Advocacy

| Feature | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (13 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 6.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.0 (14 reviews) | Not enough data | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Kangaroo Rewards** | N/A | N/A |
| **Smile.io** | N/A | N/A |
| **Talkable** | N/A | N/A |

#### Discovery

| Feature | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Referral Program** | Not enough data | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | Not enough data | 

#### Insight

| Feature | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | Not enough data | 

#### Mobile

| Feature | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management)


**Unique to Smile.io (1):** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy)

**Unique to Talkable (2):** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy), [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Kangaroo Rewards | Smile.io | Talkable | 
|---|---|---|---|
| **Small-Business** | 72.3% | 92.4% | 28.1% | 
| **Mid-Market** | 26.2% | 7.6% | 66.7% | 
| **Enterprise** | 1.5% | 0% | 5.3% | 

### By Industry

#### Kangaroo Rewards

- **Retail:** 34.9%
- **Food & Beverages:** 17.5%
- **Apparel & Fashion:** 6.3%
- **Health, Wellness and Fitness:** 6.3%
- **Automotive:** 4.8%
- **Sports:** 3.2%
- **Marketing and Advertising:** 3.2%
- **Luxury Goods & Jewelry:** 3.2%
- **Food Production:** 3.2%
- **Cosmetics:** 3.2%
- **Other:** 14.3%

#### Smile.io

- **Retail:** 33.3%
- **Apparel & Fashion:** 13.0%
- **Consumer Goods:** 8.6%
- **Food & Beverages:** 8.1%
- **Cosmetics:** 8.1%
- **Health, Wellness and Fitness:** 6.3%
- **Arts and Crafts:** 3.5%
- **Sporting Goods:** 3.2%
- **Marketing and Advertising:** 2.1%
- **Food Production:** 1.9%
- **Other:** 12.0%

#### Talkable

- **Retail:** 27.8%
- **Apparel & Fashion:** 13.0%
- **Marketing and Advertising:** 7.4%
- **Consumer Goods:** 7.4%
- **Luxury Goods & Jewelry:** 5.6%
- **Higher Education:** 5.6%
- **Real Estate:** 3.7%
- **Automotive:** 3.7%
- **Computer Software:** 3.7%
- **Cosmetics:** 3.7%
- **Other:** 18.5%

---
## Alternatives

### Alternatives to Kangaroo Rewards

- [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (594 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (624 reviews)
- [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) — 4.6/5 stars (1577 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4623 reviews)
- [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2217 reviews)
- [AdvantageClub.ai](https://www.g2.com/products/advantageclub-ai/reviews) — 4.8/5 stars (859 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (372 reviews)
- [Snappy](https://www.g2.com/products/snappy-snappy/reviews) — 4.8/5 stars (312 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [TrueLoyal](https://www.g2.com/products/trueloyal/reviews) — 4.6/5 stars (159 reviews)

### Alternatives to Smile.io

- [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (594 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [ReferralCandy](https://www.g2.com/products/referralcandy/reviews) — 4.5/5 stars (110 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (372 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)
- [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) — 4.4/5 stars (396 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (624 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (417 reviews)
- [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2217 reviews)
- [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) — 4.6/5 stars (1577 reviews)

### Alternatives to Talkable

- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)
- [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) — 4.4/5 stars (396 reviews)
- [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (594 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (417 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (624 reviews)
- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2217 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (372 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4623 reviews)

---
## Top Discussions

### Kangaroo Rewards

- Title: [What is the purpose of a rewards program?](https://www.g2.com/discussions/what-is-the-purpose-of-a-rewards-program) — 1 comment
  > **Top comment:** "The main purpose of a rewards program is to attract and retain customers by rewarding them for their loyalty. When customers enjoy special perks, discounts,..."
- Title: [How much does kangaroo rewards cost?](https://www.g2.com/discussions/how-much-does-kangaroo-rewards-cost) — 1 comment
  > **Top comment:** "Kangaroo starts at $59/month and increases depending on requirements.

The price varies depending on whether you require a simple out-of-the-box loyalty..."

### Smile.io

- Title: [What are Smile rewards?](https://www.g2.com/discussions/what-are-smile-rewards) — 1 comment *(includes official response)*
  > **Top comment:** "Smile rewards is a loyalty platform for commerce brands on Shopify, Shopify Plus and BigCommerce. The platform enables brands to provide easy-to-use rewards..."
- Title: [Is smile IO for free?](https://www.g2.com/discussions/is-smile-io-for-free) — 1 comment *(includes official response)*
  > **Top comment:** "Smile.io offers a free plan for up to 200 monthly orders. With this free plan, commerce brands can launch a points program, a referral program with basic..."
- Title: [What is JS smile io?](https://www.g2.com/discussions/what-is-js-smile-io) — 1 comment *(includes official response)*
  > **Top comment:** "You view a breakdown of what you can do with the JavaScript SDK disabled vs enabled on Smile.io here at our help articles:..."
- Title: [How does smile app work?](https://www.g2.com/discussions/how-does-smile-app-work) — 1 comment *(includes official response)*
  > **Top comment:** "The Smile.io app works across commerce platforms Shopify, Shopify Plus, and BigCommerce by heading into their app store's and installing Smile into your..."

### Talkable

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kangaroo-rewards-vs-smile-io-vs-talkable)