Compare KACE Unified Endpoint Manager and NinjaOne 
At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Mid-Market (49.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
KACE Unified Endpoint Manager
Star Rating
(95)4.1 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about KACE Unified Endpoint ManagerNinjaOne
Star Rating
(3,887)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its intuitive interface and ease of installation on client endpoints. Users appreciate the fast connection and the ability to run scripts without needing to log onto the endpoints, making daily operations smoother.
- According to verified reviews, KACE Unified Endpoint Manager is recognized for its robust functionality, particularly in software management. Users highlight its ability to uninstall, install, and update software seamlessly, which significantly simplifies the patching process.
- Users say that NinjaOne's ongoing feature enhancements keep it competitive, with many noting the platform's wide feature set and the ease of generating usage reports for project meetings. This adaptability is a key advantage for teams needing to present asset management information effectively.
- Reviewers mention that KACE Unified Endpoint Manager offers a clean interface for pushing OS updates and scheduling deployments, which is particularly beneficial for IT operations. However, some users feel it could improve in terms of ease of use compared to NinjaOne.
- G2 reviewers highlight NinjaOne's superior support quality, with many users expressing satisfaction with the responsiveness and helpfulness of the support team. This level of support contributes to a more positive overall experience for users.
- According to recent feedback, while KACE Unified Endpoint Manager is praised for its multifunctional capabilities, some users find it less user-friendly than NinjaOne, particularly in terms of setup and administration, which could pose challenges for teams looking for a quick onboarding experience.
Pricing
Entry-Level Pricing
KACE Unified Endpoint Manager
No pricing availableNinjaOne
No pricing availableFree Trial
KACE Unified Endpoint Manager
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.7
81
9.0
3,637
Ease of Use
7.9
81
9.1
3,676
Ease of Setup
7.6
69
9.1
3,449
Ease of Admin
8.2
71
9.1
3,061
Quality of Support
8.1
75
9.1
3,490
Has the product been a good partner in doing business?
8.3
68
9.4
2,993
Product Direction (% positive)
7.5
79
9.7
3,566
Features by Category
Administration
Not enough data
8.2
659
Not enough data
8.7
698
Not enough data
8.2
699
Service Desk
Not enough data
8.1
692
Not enough data
7.9
660
Not enough data
7.7
636
Management
Not enough data
8.3
628
Not enough data
9.0
632
Not enough data
8.7
606
Not enough data
8.8
608
Not enough data
8.4
587
Functionality
Not enough data
7.6
624
Not enough data
8.5
616
Not enough data
8.9
651
Not enough data
8.9
665
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.0
174
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
171
Not enough data
6.7
170
Not enough data
6.7
168
Not enough data
6.8
166
Compatibility
Not enough data
8.8
340
Not enough data
8.1
293
Not enough data
8.4
308
Not enough data
8.2
280
Management
Not enough data
Feature Not Available
Not enough data
8.3
293
Not enough data
8.6
295
Not enough data
8.9
327
Not enough data
9.2
336
Compliance
Not enough data
8.7
291
Not enough data
8.4
279
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Functionality
Not enough data
8.1
80
Not enough data
8.7
340
Not enough data
9.0
368
Not enough data
8.5
347
Not enough data
Feature Not Available
Compatibility
Not enough data
Feature Not Available
Not enough data
8.6
343
Not enough data
8.3
326
Management
Not enough data
8.2
327
Not enough data
8.8
331
Not enough data
8.7
330
Agentic AI - Online Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
9.7
6
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
9.2
8
Not enough data
Deployment
7.9
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
Imaging
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
2246
|
Verified
Not enough data
8.7
589
Not enough data
8.2
452
Monitoring and Management
Not enough data
9.4
2207
|
Verified
Not enough data
8.4
1886
Not enough data
8.7
2017
|
Verified
Not enough data
9.0
2234
|
Verified
Not enough data
8.4
485
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
477
Service Management
Not enough data
9.2
2138
|
Verified
Not enough data
8.1
452
Not enough data
7.4
502
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.3
487
Not enough data
7.0
463
Not enough data
7.2
466
Not enough data
6.9
454
Not enough data
6.8
453
Not enough data
7.0
456
Not enough data
7.0
451
Scope
Not enough data
8.7
415
Not enough data
8.8
431
Security
Not enough data
8.5
424
Not enough data
8.3
390
Not enough data
7.4
381
Management
Not enough data
8.8
413
Not enough data
8.7
412
Not enough data
8.7
399
Not enough data
8.7
399
Not enough data
7.8
370
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
167
Not enough data
7.1
166
Not enough data
7.3
166
Not enough data
7.1
163
Not enough data
6.9
163
Not enough data
7.2
165
Not enough data
7.1
166
Functionality
Not enough data
8.8
673
Not enough data
8.9
701
Not enough data
8.0
613
Not enough data
8.8
610
Monitoring - Network Monitoring
Not enough data
7.5
246
Not enough data
7.8
250
Not enough data
8.4
266
Management
Not enough data
8.2
568
Not enough data
8.2
582
Not enough data
7.6
535
Analytics - Network Monitoring
Not enough data
7.0
237
Not enough data
6.9
235
Security - Network Monitoring
Not enough data
7.7
241
Not enough data
7.2
237
Not enough data
7.1
237
Network Performance - Network Monitoring
Not enough data
6.9
238
Not enough data
7.4
243
AI Automation - Network Monitoring
Not enough data
6.4
227
Not enough data
6.3
227
Not enough data
6.3
226
Agentic AI - Network Monitoring
Not enough data
6.5
123
Not enough data
6.5
121
Not enough data
6.7
124
Not enough data
6.6
120
Not enough data
6.4
119
Not enough data
6.6
122
Not enough data
6.4
122
Monitoring
Not enough data
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
505
|
Verified
Not enough data
7.1
196
Management Tools
Not enough data
8.2
496
Not enough data
8.6
506
|
Verified
Not enough data
8.5
486
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
94
Not enough data
7.4
93
Not enough data
7.7
92
Not enough data
7.2
92
Not enough data
7.1
92
Not enough data
7.3
91
Not enough data
7.4
90
Asset Inventory
Not enough data
9.0
1159
Not enough data
8.8
1143
Not enough data
7.7
1019
Not enough data
7.3
288
Not enough data
8.2
1055
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
232
Not enough data
7.2
224
Not enough data
7.4
221
Not enough data
7.1
218
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Management
Not enough data
9.1
1126
Not enough data
8.7
1040
Not enough data
8.1
998
Not enough data
8.2
1054
Administration
Not enough data
9.2
1655
Not enough data
8.7
1565
Not enough data
7.8
1416
Not enough data
9.2
1653
Not enough data
8.9
1502
Not enough data
8.8
1556
Maintenance
Not enough data
9.2
1649
Not enough data
7.7
1329
Communication
Not enough data
7.9
1402
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1299
Security
Not enough data
8.3
1346
Not enough data
8.4
1380
Device Support
Not enough data
7.6
1355
Not enough data
8.4
1437
Not enough data
8.4
1420
Performance
Not enough data
8.2
1505
Functionality
Not enough data
8.9
327
Not enough data
7.9
292
Not enough data
8.1
296
Not enough data
8.6
315
Performance
Not enough data
8.7
317
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
305
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
88
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
222
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
231
Not enough data
8.4
224
Generative AI - Autonomous Endpoint Management
Not enough data
7.0
64
Not enough data
7.2
66
Not enough data
7.2
65
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.7
99
Not enough data
8.1
72
Not enough data
7.8
69
Not enough data
8.9
92
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
448
Operating System
Not enough data
9.2
545
Not enough data
8.1
513
Not enough data
8.3
490
Management
Not enough data
8.6
501
Not enough data
8.3
455
Not enough data
8.3
452
Not enough data
8.2
444
Not enough data
8.4
456
Security
Not enough data
8.5
465
Not enough data
8.6
473
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
145
Not enough data
7.6
141
Not enough data
7.8
143
Not enough data
7.7
140
Not enough data
7.6
138
Not enough data
7.6
140
Not enough data
7.7
137
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.1
738
Platform
Not enough data
7.8
702
Not enough data
9.1
823
Not enough data
8.2
685
Not enough data
8.5
749
Not enough data
8.3
715
Security
Not enough data
8.7
760
Not enough data
9.2
843
Not enough data
7.6
676
Not enough data
8.7
722
Not enough data
8.2
685
Agentic AI - Enterprise IT Management
Not enough data
7.4
164
Not enough data
7.2
153
Not enough data
7.3
157
Not enough data
7.0
151
Not enough data
7.0
150
Not enough data
6.9
152
Not enough data
7.0
150
Categories
Categories
Shared Categories
KACE Unified Endpoint Manager and NinjaOne are categorized as Endpoint Management, Mobile Device Management (MDM), and Unified Endpoint Management (UEM)
Unique Categories
KACE Unified Endpoint Manager is categorized as OS Imaging & Deployment
NinjaOne is categorized as Patch Management, Enterprise IT Management, Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
KACE Unified Endpoint Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
18.3%
Education Management
11.8%
Government Administration
7.5%
Information Technology and Services
6.5%
Construction
5.4%
Other
50.5%
Information Technology and Services
27.0%
Computer & Network Security
12.9%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.7%
Alternatives
Discussions
What are the benefits and drawbacks of using KACE Unified Endpoint Manager for IT asset management?
1 Comment
JS
- The knowledge curve is pretty big
- You can Automate Daily TasksRead more
KACE Unified Endpoint Manager has no more discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
What is NinjaOne (formerly NinjaRMM) used for?
2 Comments
RS
It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard.Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
IJ
Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
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